• halara

halara

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Overview

halara has a rating of 2.7 stars from 3,779 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about halara most frequently mention gift card, return policy, and poor quality problems. halara ranks 41st among Women's Clothing sites.

  • Service
    704
  • Value
    122
  • Shipping
    135
  • Returns
    101
  • Quality
    427

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
23

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36,628 reviews

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How would you rate halara?
Top Positive Review

“Given that these are shipped from outside of my country,...”

Starr S.
5/26/22

Given that these are shipped from outside of my country, the shipping time was very reasonable. I just didn't realize they were coming through customs until I tried to figure out what was delaying them.

Top Critical Review

“Cheap qualit. Awful customer service”

Laura C.
11/7/24

The quality of the clothing is so cheap and the customer service is impossible to deal with. Cannot talk with anyone and they give you the ruin around to get your money back for returns which they do not make easy in the first place. I will never shop here again.

Reviews (3,779)

Rating

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Other

Reviews that mention popular keywords

customer service (1246) shopping experience (504) gift card (224) quality products (120) return policy (107) return process (71) quality clothing (110) delivery time (31)
Thumbnail of user chloes168
Washington
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

This dress cannot have both a built in bra and spandex. It is too uncomfortable to go to the bathroom.

Service
Thumbnail of user guillec
Canada
1 review
0 helpful votes
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August 24th, 2021
Verified purchase
• Updated review

Quick and easy very good costumer service. I needed a larger size and they just send it without any problems.

They responded super quick and solve the problem with out any issues.

Reason I chose this business:

It is very comfortable, beautiful fabric and colours.

Service
Quick and easy
July 13th, 2021
Verified site experience
• Previous review
Thumbnail of user staceyg233
Minnesota
2 reviews
0 helpful votes
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February 21st, 2022

I ordered two items I need to return and after 3 attempts I have never heard from anyone. It is now outside my 14 day return window. DO NOT ORDER FROM THIS COMPANY!

Tip for consumers:
Horrible customer service.

Products used:
None.

Service
Value
Shipping
Returns
Quality
Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user bethanyg75
South Carolina
1 review
0 helpful votes
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January 1st, 2022
Verified purchase

It was fine but when I went to reorder in a bigger size because none of the ones I brought fit the item wasn't being sold anymore

Thumbnail of user savannahd56
Pennsylvania
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

Halara has an amazing customer service team. They are easy to work with and have quick answers. 10/10 for all of my purchases with Halara so far!

Service
Thumbnail of user whitneyn49
Wyoming
1 review
0 helpful votes
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July 20th, 2021
Verified purchase

Long shipping, short torso dresses. Couldn't fully return them when they didn't fit but they gave me a credit

Reason I chose this business:

Cute advertising

Service
Thumbnail of user daraf217
North Carolina
1 review
0 helpful votes
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July 31st, 2021
Verified purchase
• Updated review

The dresses are great! Bought one for myself snd two for my daughter. True to size, nice quality fabric!

Reason I chose this business:

Cute design & good quality

Easy and cute
June 19th, 2021
Verified site experience
• Previous review
Thumbnail of user benime
Canada
2 reviews
0 helpful votes
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August 3rd, 2021
Verified purchase
• Updated review

Everything I have purchased from halara has been amazing and good quality. Perfect fit. Delivery was quick and trackable.

Reason I chose this business:

Good fabric quality

Love the clothing material, and fits like a glove
July 15th, 2021
Verified site experience
• Previous review
Thumbnail of user laurenm855
North Carolina
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Love halaras products and their website is easy to use. Shipping is fast for how far it gets shipped

Reason I chose this business:

Used before and I love everything I've gotten from there

Thumbnail of user jackied353
Pennsylvania
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

I love Halara products. The shopping is easy, paying comes right out from paypal and shipping is decently fast.

Reason I chose this business:

The pet hair resistance leggings drew me in and all of the other cute products have kept me coming back!

Thumbnail of user cath106
Louisiana
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

Delivery took a while, probably because this was a preorder, but no other issues. Very happy with the product

Thumbnail of user victorial529
Wisconsin
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

I didn't receive the free gift, could be because they ran out but if I wasn't getting the free gift I wouldn't have ordered at all so I'm disappointed.

Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user sarahm2672
Texas
1 review
0 helpful votes
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January 20th, 2022
Verified purchase

Seems to be quick.
I love the material, they were on sale and very impressed with the fabric. They stay up good too.

Thumbnail of user camilaf13
Alabama
1 review
0 helpful votes
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July 28th, 2021
Verified purchase
• Updated review

It was very easy to find what I was looking for and the website has a lot of cute pieces to choose from!

It was very easy to find what I was looking for and...
June 16th, 2021
Verified site experience
• Previous review

It was very easy to find what I was looking for and the website has a lot of cute pieces to choose from!

Thumbnail of user akilahb8
California
1 review
0 helpful votes
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July 27th, 2021
Verified purchase

Love the dress. It has a few tiny holes in it, but the bag was torn so I believe that happened during shipping.

Thumbnail of user kathrynm477
Kansas
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

The shipping took about a month. I would have preferred a more realistic shipping estimate at checkout, instead of being told 4-7 days.

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user johnnyl131
Johnny L. – halara Rep

Hi Kathryn, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!

Thumbnail of user sonams22
Canada
1 review
0 helpful votes
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July 26th, 2021
Verified purchase
• Updated review

I wanted the size s in the grey but it was sold out. I am looking forward to seeing how my purchases fit.

Reason I chose this business:

Price point

Service
I wanted the size s in the grey but it was sold out
June 14th, 2021
Verified site experience
• Previous review

I wanted the size s in the grey but it was sold out. I am looking forward to seeing how my purchases fit.

Thumbnail of user monican118
California
2 reviews
0 helpful votes
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August 4th, 2021
Verified purchase
• Updated review

The quality of your clothing is outstanding! This is my second order placed and they pieces were exactly as described on your website.

Reason I chose this business:

Recommended by a family member who also bought from your website.

Love your dresses and your quality is fantastic...
July 2nd, 2021
Verified site experience
• Previous review

Love your dresses and your quality is fantastic...

Thumbnail of user graceh332
Canada
1 review
0 helpful votes
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March 12th, 2022
Verified purchase

Pretty average site! Just lots of pop ups and a little hard to navigate - the clothes are comfy and true to size :)

Thumbnail of user sarahm2753
Colorado
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Good experience. Good company. Items took a little longer to arrive than I had hoped, That's the reason I didn't give 5 stars

Reason I chose this business:

Previous custromer

Thumbnail of user hartsenam
North Carolina
1 review
0 helpful votes
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April 14th, 2022
Verified purchase

Overall it was okay. Unsure if I'll order again due to the tracking issue but dress is great. Recommend it to a friend.

Wish they had an actual number you could call to contact instead of trying to go back and forth with someone through email

Reason I chose this business:

Kept popping up on social media

Service
Thumbnail of user jennyy58
Tennessee
1 review
0 helpful votes
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March 11th, 2022
Verified purchase

Shipping took longer than I anticipated but overall the quality seems great. Not everything fits but their return policy seems pretty simple too.

Service
Thumbnail of user elizabeths2555
Canada
1 review
0 helpful votes
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March 8th, 2022
Verified purchase

I was just so excited that I thought it would be here the next day yet wow it came fast lol thank you

I was just excited for my package that I thought it was to be here the next day yet customer service was awesome

Reason I chose this business:

Because of the awesome style and so comfortable and wow no pet hair lol they really do stay clean

Service
Thumbnail of user stacyk201
California
1 review
0 helpful votes
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March 27th, 2022
Verified purchase

Delivery took longer than expected, and the sizing was smaller. I am a US size 10, and the large is tight on my.

Thumbnail of user lisas3947
Washington
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

Writing at least fifty characters because I am too slammed at work to think about this but want to give you star ratings.

Reason I chose this business:

Writing at least fifty characters because I am too slammed at work to think about this but want to give you star ratings.

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From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.

Business History

.

Company Representative

Thumbnail of user customersuccesst
Customer S.
Typically does not respond to reviews

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