• halara

halara

Write a Review

Overview

halara has a rating of 2.7 stars from 3,779 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about halara most frequently mention gift card, return policy, and poor quality problems. halara ranks 41st among Women's Clothing sites.

  • Service
    704
  • Value
    122
  • Shipping
    135
  • Returns
    101
  • Quality
    427

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
23

Instant Feedback

36,628 reviews

97
See all photos
How would you rate halara?
Top Positive Review

“Given that these are shipped from outside of my country,...”

Starr S.
5/26/22

Given that these are shipped from outside of my country, the shipping time was very reasonable. I just didn't realize they were coming through customs until I tried to figure out what was delaying them.

Top Critical Review

“Cheap qualit. Awful customer service”

Laura C.
11/7/24

The quality of the clothing is so cheap and the customer service is impossible to deal with. Cannot talk with anyone and they give you the ruin around to get your money back for returns which they do not make easy in the first place. I will never shop here again.

Reviews (3,779)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1246) shopping experience (504) gift card (224) quality products (120) return policy (107) return process (71) quality clothing (110) delivery time (31)
Thumbnail of user johannas114
New Jersey
1 review
0 helpful votes
  • Send Message
August 22nd, 2021
Verified purchase

It was simple to order and the size fit right. I also looked at other items that I may purchase in the future.

Reason I chose this business:

I like the style and material that it was made from.

Thumbnail of user kyrstinp
Illinois
1 review
0 helpful votes
  • Send Message
June 3rd, 2022
Verified purchase

I had higher hopes for the fit and styles. Maybe I should've sized up but I think they would've been too loose then.

Reason I chose this business:

Saw it on tiktok

Reason I chose this product:

Saw them on tiktok

Quality
Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user nicoler1356
Texas
1 review
0 helpful votes
  • Send Message
June 3rd, 2022
Verified purchase

The clothes are pretty good quality but the actual shipping and mailing too super long and things were really confusing for a while.

They didn’t respond very fast and the emails were pretty bad in general.

Reason I chose this business:

I kinda wanted some clothes

Service
Thumbnail of user mehildap
Canada
1 review
0 helpful votes
  • Send Message
July 19th, 2021
Verified purchase

Love how the dress fits! So comfy and stylish. I am not the one for reviews but it is worth the money. Easy to wash and doesn't shrink.

Reason I chose this business:

Facebook ad.

Thumbnail of user lindseyh260
California
1 review
0 helpful votes
  • Send Message
April 2nd, 2022
Verified purchase

No thank you, the quality of the fabric is not worth the payment for these leggings. Too short and thin. I like the waistline but that's about it

Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user oliviaz66
Massachusetts
1 review
0 helpful votes
  • Send Message
April 2nd, 2022
Verified purchase

Sizing is off. It took a while to get the clothing. I don't like that I can't return the items but instead have been given a gift card.

Worked very well and got a response back quickly

Service
Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user chloee41
North Carolina
1 review
0 helpful votes
  • Send Message
May 3rd, 2022
Verified purchase

I had a very good experience, the only thing I will say is that may items took quite a while to arrive, but I was fine with waiting!

Thumbnail of user carlan91
Australia
1 review
0 helpful votes
  • Send Message
May 28th, 2022
Verified purchase

I received my order in a very timely manner, the tops were of high quality, nice fabric, love the design. I'm very happy with my purchase. Thank you

Thumbnail of user alexism364
Texas
1 review
0 helpful votes
  • Send Message
July 19th, 2021
Verified purchase

The material feel marvelous! The shipping was within good timing. Perfect for workout and lounge wear.

Reason I chose this business:

Social media convinced me to buy.

Thumbnail of user lisal2605
Illinois
1 review
0 helpful votes
  • Send Message
March 3rd, 2022
Verified purchase

Very easy process. Surprisingly quick delivery. I'm impressed with the quality of the items i ordered.

Reason I chose this business:

A friend spoke very highly of the active dresses. We’re both dancers who teach and bike commute often, and she recommended them as a cute way to dress professionally while still being on-the-go (a polite way of saying sweaty). I ordered one on sale, and was very impressed with the quality and fit. It’s very nice not to have to bring a change of clothes (or several) everywhere. Came back for the sales/deals and because i like the clothes.

Thumbnail of user alexandrias85
Ohio
1 review
0 helpful votes
  • Send Message
May 24th, 2022
Verified purchase

The shipping was delayed. But overall great product! I am absolutely obsessed with everything I bought.

Reason I chose this business:

I saw videos about how comfy the clothes were and I just had to try it out myself.

Thumbnail of user davidl4139
Canada
1 review
0 helpful votes
  • Send Message
January 17th, 2022
Verified purchase

Easy. Fast good explanations. Love the follow up. Make sure the sizing drop down menu has inseam lengths.

Thumbnail of user rachelh822
Texas
1 review
0 helpful votes
  • Send Message
April 2nd, 2022
Verified purchase

Wish I could return. Was hoping it would collect less pet hair but will say that it doesn't necessarily ATTRACT the pet hair like other leggings I have.

Reason I chose this business:

Pet hair wicking intrigued me!

Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user sylvieberthiaume23
Canada
2 reviews
1 helpful vote
  • Send Message
December 18th, 2023

Never received (after several emails) the reimbursment and or gift certificate as promised…. Unfortunatly, never again

Tip for consumers:
Impossible refund or return :(

Products used:
Pants

Service
Value
Shipping
Returns
Quality
Thumbnail of user susanh2445
Minnesota
1 review
0 helpful votes
  • Send Message
October 14th, 2021

I ordered leggings, 2 pairs of shorts and received an ugly gold dress, a black dress and white skirt! Not even close to what I ordered!

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user customersuccesst
Customer S. – halara Rep

Hi Susan, Sorry to hear you were disappointed with your purchase. We just reached out via private message too! Hope you’ll give us a chance to make things right

Thumbnail of user mrd221
Massachusetts
1 review
0 helpful votes
  • Send Message
August 26th, 2021
Verified purchase

Product didn't arrive for 2+ weeks. As a result, I wasn't able to bring the shirts on vacation to Hawaii (which was I purchased them).

I was told that the package could not be redirected to Hawaii

Reason I chose this business:

Affordable pricing, cool designs

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user johnnyl131
Johnny L. – halara Rep

Hi Mr, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!

Thumbnail of user evam326
Canada
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase

It was a bit upsetting that I had to contact you guys to make sure my order is shipped and you didn't even bother to follow up.

They answered my question and shipped my item

Service
Thumbnail of user johnnyl131
Johnny L. – halara Rep

Hi Eva, Thanks for reviewing us! We are making customer satisfaction our priority and will be reaching out via email to learn what we could do to make your experience more enjoyable.

Thumbnail of user mattieg20
Tennessee
1 review
0 helpful votes
  • Send Message
July 28th, 2021
Verified purchase

The best clothes and most comfortable, I love wearing them just out to eat or somewhere and it always makes me feel good when wearing their clothes.

Reason I chose this business:

Because they have cute and comfy clothes

Thumbnail of user ericl991
Colorado
1 review
0 helpful votes
  • Send Message
July 29th, 2021
Verified purchase

It was nice over all to site wish they would group things together to make it a bit easier. Do not need a listing for each color

Reason I chose this business:

Wanted to have a nice summer sexy outfit for the wife

Thumbnail of user julief524
Texas
1 review
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase
• Updated review

Arrived faster than expected! The dresses are well made and fit great! I bought one "in my feels" dress and after it arrived I ordered 2 more.

Arrived faster than expected!
July 3rd, 2021
Verified site experience
• Previous review
Thumbnail of user jessp124
Georgia
1 review
0 helpful votes
  • Send Message
March 4th, 2022
Verified purchase

Checking out online was quick and easy. This has been my second purchase from them and I love it as much as the first. LOVE their leggings

Reason I chose this business:

Saw an ad for their leggings online, bought some and love the quality of them!

Thumbnail of user laurae884
California
1 review
0 helpful votes
  • Send Message
April 14th, 2022
Verified purchase

Annoying the fact that I have to write a long review to let me move on to the next page. Experience was alright, leggings were too small.

Reason I chose this business:

Good quality clothes

Thumbnail of user customersuccesst
Customer S. – halara Rep

Hi Laura, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Thumbnail of user alejandrac88
Mexico
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase

Arrived in a decent time frame and the quality of the fabric is better than expected. Happy with my purchase. Might buy something else in the future.

Reason I chose this business:

Dress advertised interested me.

Thumbnail of user barbarat1209
New York
1 review
0 helpful votes
  • Send Message
January 6th, 2022

Contacted them to return my item and have heard nothing back! I ordered my size and they are so long that I can put them under my armpits

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user customersuccesst
Customer S. – halara Rep

Hi Barbara, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Thumbnail of user catherinec695
Florida
1 review
0 helpful votes
  • Send Message
June 21st, 2021
Verified purchase

Awesome dress! It is a bit smaller but I'm loosing weight so I'll fit one day. But great product and great shipping.

Reason I chose this business:

Comfortable, and i love how the dress has shorts with pockets!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.

Business History

.

Company Representative

Thumbnail of user customersuccesst
Customer S.
Typically does not respond to reviews

How do I know I can trust these reviews about halara?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about halara?