halara has a rating of 2.7 stars from 3,779 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about halara most frequently mention gift card, return policy, and poor quality problems. halara ranks 42nd among Women's Clothing sites.
Given that these are shipped from outside of my country, the shipping time was very reasonable. I just didn't realize they were coming through customs until I tried to figure out what was delaying them.
The quality of the clothing is so cheap and the customer service is impossible to deal with. Cannot talk with anyone and they give you the ruin around to get your money back for returns which they do not make easy in the first place. I will never shop here again.
Fast shipping. Concise delivery. Their leggings fall down a lot. I wish everything had pockets and hip and ankle elastics built in so I didn't have to constantly pull up the leggings. This is a problem with all leggings tho. Not just halara
The algorithm
The dresses are great! The material on the bottom of the midi chill dress is odd and wrinkles easily but the quality of both are great. Shipping took a while and the shipping updates were behind, it came earlier than expected via the website but took three weeks but worth the wait after getting them in. I love the built in padding so no bras! The whole reason I ordered!
Saw them on social media but the built in padding is what made me order. I love not having to wear a bra but still have support. They’re great!
I ordered these online, they look great on the model. I am a small, 5'4", not too curvy. I ordered a medium because I didn't want the elastic waist to be too tight. I found that the gathers at the top balloon out and there really is a lot of fabric for a short person. They are a little long, look a bit baggy. I'll pair with a fitted top to make them look good.
They were also very wrinkled out of the packing and even after the first wash. I am just going to steam them to remove the wrinkles and hope that after the next wash they don't wrinkle again.
I'm not sure I would have bought them if I tried them on in the store but I won't bother sending them back.
I bought directly from Halara, they were very easy to deal with. No complaints in that regard.
Products used:
Breezeful pants, not sure I’d order again.
everyday 2in1 tennis skirt, white: but it is off white / cream making it hard to match.
Cloudful™ Air Round Neck Contrast Mesh Trim Backless 2-in-1 Side Pocket Ruffle Mini Cool Touch Tennis Dress. Love this, ordered one size up and it’s perfect.
I received my order in a timely manner. The clothing fit but it wasn't flattering on me. I was hoping they would be a high compression to camouflage cellulite better. The leggings are comfortable and breathable however I wouldn't feel confident wearing something that highlights my cellulite.
Thought I’d try a new legging brand.
I liked the colors.
Like the way is the size chart explained and every item are described. Pictures helped too.
Is a long wait for the package got in the mail but is worth it! I dont like the extra charge im my order for being in another country, but the order came perfect.
Confy, style, material, colors, variety of dresses with no need to wear a bra, material is light, just perfect for every occasion.
I ordered a pair of leggings on 2/11/22 and it's now 3/3/22 and I still have not received my order. I received a few emails letting me know my package was delayed but that it was finally shipped out and would arrive in 3-5 business days. It has now been 2 weeks since I've received that email and I still have Not received my package.
I ordered two pairs of leggings and a couple of backless crop tops. I received my order in about 5 days' time (maybe a little more). I absolutely LOVE my entire order! I will definitely be ordering again.
I loved the skirt I bought. I actually placed another order buying the skirt in two additional colors. The prices were also good. The only thing that could be improved is shipping time. It took awhile for both orders to arrive.
I appreciate the follow-up on how my experience was. Unfortunately my dress I got was a size large and it was too big so I got a medium and it's too small. I'm stuck between medium and large in almost everything. So I don't wear either dress but the company has been very good at trying to help and staying in touch. I appreciate it. I love the quality of both dresses, I just have a weird shape.
Quick to respond and follow-up with my concerns and questions.
Hoping you find better fitting clothes.
You guys really took care of me. I appreciate the good customer service and I love my dress!
The sale prices were great. The delivery was fast. I wasn't able to get great updates on the status of my order though because emails kept going to spam. There are too many promotion emails for sure. I'm satisfied with the quality of the products. There was a sizing issue with one and I've been told I will get store credit for it. Unfortunately, the spam emails are causing complications with receiving the store credit:
I received a fast response but I haven’t gotten a store credit yet. The dress did not fit and I would like to get a new one. Halara emails keep going to spam.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Terrible customer service. The dress I ordered had a small hole in it and they wouldn't do anything about it because I didn't have the tags anymore. They finally gave me my money back only after I demanded a refund.
They wouldn't let me return a dress that had a small hole in it because I didn't have the tag anymore. Only after I demanded a refund did they give me one.
Too many social media ads...
The one piece was cute and I ordered it in my correct size, however the fabric was not cut and designed for curvy people. Technically, it fits, however, it's not flattering to my shape. I'm disappointed because the style is really cute, but this was definitely not made with curvy people in mind.
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Trinity, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
The website was easy to use and transparent about what was in/out of stock. Lots of options to choose from! Shipping takes a while but you're informed of that at the time of purchase. I was concerned about sizing but the clothes definitely run true to size.
It was advertised to me on Instagram, and the dresses looked very cute and comfy... and they are!
I placed an order on April 30,2022 in hopes to have a few cute outfits for a trip I leave for on Friday May 20,2022 I haven't gotten anything and the tracking info is absolutely NO help. I am incredibly disappointed and won't be ordering from Halara again. So sad :(
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Shopping was ok, I wanted to love the merchandise and possibly replace some of my lululemon needs but the customer service was some what exhausting, it took quite a bit of back and forth to come to a solution and I would prefer to just address and move on.
Tried to give me several options before providing me with credit. If I could not get correct fit first time and it took a bit to resolve I am reluctant to try again.
Items on site look cute.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Loved the clothes and colours. The fit was close but the bra band was a bit loose on my dresses... but then again I am a S on top and M/L on the bottom so it's a ot to ask... I can just take the band in myself. Will likely purchase again. LOVE the pockets.
Colour, style, price!
I didn't care for the two piece dress I received. I started a return and went with the gift card option because I wanted another one piece dress instead of the two piece set. It took a few days for the entire process but it was easy and I will be purchasing more from them. I want all the colors.
Made a return and got my gift card within a couple days. Excellent customer service.
Great customer service and good quality clothes
They look cute and are comfortable.
The order arrive way later than expected... so much so that I thought it was lost. The sizing was changed as product was running small... however they're still snug for the size I ordered (I had originally already ordered a size up)
Decided to take a risk and order off of a Facebook add as the product looked cute
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry to hear our product ordered wasn't the right fit for you. We just reached out via private email too! Hope you’ll give us a chance to make things right.
Once I received my order I was eager to try them on. My previous order didn't fit as expected. But this order I didn't have an issue with anything. Had great customer service when I needed to exchange the first order. Thanks
I wasn’t happy with the fit/style of the products ordered. I contacted customer service and they were quick in responding back to me. And continued to answer my question on how to return my unwanted products.
Was looking for tennis like skort.
Liked the style on web sight.
I love these dresses! They're supportive in all the right areas and COMFORTABLE! I love the variety so that you don't just have to wear the same design as everyone else. I would highly recommend these to anyone looking for a quality athletic dress.
I like the different designs that are functional and fashionable. I wanted to have variety in a comfortable athletic dress and I didn’t want the same design that you see on everyone else.
Super comfy, I ony wish the skirt of the dress was a touch longer so I could wear it more places! I love the dress, it's a great 'throw it on' sort of outfit and the built in shorts and pockets are really good.
Only 1 of the items fit true to size. That one item fits the description and image well. The rest either look like entirely different material, or are not true to size with their sizing chart and did not fit well or even close.
It looked like reasonable prices for what I thought was a decent quality workout wear. I would never work out in the shiny slippery leggings that came in the mail though as they would not stay in place and would be a hazard, plus would be too hot to wear during work outs as the material was not very breathable. The shipping took a lot longer than I expected as well.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
My ordering experience went well, I didn't experience any issues. The item was delivered fairly timely. I didn't really need it until May but since I noticed it I decided to purchase it early in case there were any issues with the actual size.
I liked the way the dress looked on a person who was a similar plus size as me. When buying online its is very important to me that I see people with similar body styles as mine so that I have an idea of how well the item will look on me.
Had issues with the products: pants ripped 2nd time wearing them and I never received the Headband. Bummed out about the headband but it was a free gift so not that concerned about it. I do give you guys a couple of stars on your customer service and response time. You have been very attentive in Follow up.
I didnt reach out first, I put in a review and received a follow up email. Overall customer service experience has been good.
I saw a targeted add for your products on my IG and decided to give you shot.
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Jenna, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Love it! The dresses are quality and they arrived quickly. My boyfriend LOVES them and I can't wait to wear them for date nights and going out for shopping runs and errands. They are great for just about everything!
TikTok made me do it
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!