• halara

halara

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Overview

halara has a rating of 2.7 stars from 3,779 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about halara most frequently mention gift card, return policy, and poor quality problems. halara ranks 42nd among Women's Clothing sites.

  • Service
    704
  • Value
    122
  • Shipping
    135
  • Returns
    101
  • Quality
    427

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
23

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36,629 reviews

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How would you rate halara?
Top Positive Review

“Given that these are shipped from outside of my country,...”

Starr S.
5/26/22

Given that these are shipped from outside of my country, the shipping time was very reasonable. I just didn't realize they were coming through customs until I tried to figure out what was delaying them.

Top Critical Review

“Cheap qualit. Awful customer service”

Laura C.
11/7/24

The quality of the clothing is so cheap and the customer service is impossible to deal with. Cannot talk with anyone and they give you the ruin around to get your money back for returns which they do not make easy in the first place. I will never shop here again.

Reviews (3,779)

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Reviews that mention popular keywords

customer service (1246) shopping experience (504) gift card (224) quality products (120) return policy (107) return process (71) quality clothing (110) delivery time (31)
Thumbnail of user victorias981
Alaska
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

I was pleased with the dresses but I was unsatisfied with the amount of time it took for them to arrive. I waited over a month to receive them, granted I live in Alaska but I have never waited that long for something to be ready to be shipped then be shipped.

Thumbnail of user annd699
Arizona
1 review
0 helpful votes
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April 28th, 2022
Verified purchase

Ordering was fine but I wish I wish I would have known the return process is a bit tricky.

I kept one of the skirts and gave away the other upon your suggestion, and now have a credit. I would have preferred to return with credit.

I contracted them about a return.

Service
Thumbnail of user customersuccesst
Customer S. – halara Rep

Hi Ann, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Thumbnail of user alexisb647
Canada
1 review
0 helpful votes
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May 15th, 2022
Verified purchase

I was very satisfied with the 4 items I purchased from Halara. All the items fit true to size and the colours were also as expected based on how it appeared on the website. Fantastic value for the price point.

Reason I chose this business:

I saw an ad on instagram and did some research on the Company and read through reviews from other customers. I decided try the site given the reasonable price point.

Reason I chose this product:

I was looking for active casual wear.

Quality
Thumbnail of user alieghl
Canada
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

More 'plus' size options are needed. I'm always between an L and XL and the XL in everything I ordered was too small. Two dresses I ordered were the same size, material, and similar in style but fit differently.

Service
Thumbnail of user johnnyl131
Johnny L. – halara Rep

Hi Aliegh, Sorry to hear you were disappointed with your purchase. We just reached out email too! Hope you’ll give us a chance to make things right.

Thumbnail of user caitling69
Utah
2 reviews
8 helpful votes
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July 29th, 2021
Verified purchase

The only reason this is a 4-star rating rather than 5 is because sizing is a bit inconsistent across lines. For example, Medium is a very safe size for tops regardless of whether it's a bra, tank, T, etc. Some of the Mediums I ordered fit perfectly and others were very tight, so I had to exchange them. Fortunately, customer service took EXCELLENT care of me, so I felt like they genuinely cared about my experience and my business. Aside from fit, the pieces themselves seem well constructed so I have no reason to think they'll fall apart prematurely.
Overall, Halara products are of good quality, comfortable, and very flattering, and their customer service takes exceptional care of you. For all these reasons I have no reason to look elsewhere for athleisure!

Tip for consumers:
Excellent customer service, huge product selection! Take a close look at reviews for sizing/fit guidelines, as the size charts aren't always the most accurate.

Products used:
Tights, bras, tops

Service
Value
Shipping
Returns
Quality
Thumbnail of user sheriseb2
New York
2 reviews
0 helpful votes
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March 8th, 2022
Verified purchase

I saw Halara being advertised on Instagram. I spotted the green dress and saw there was a sale as well, which led me to pick up a few more items without breaking the bank. Easy and convenient and the items arrived in a timely fashion.

Thumbnail of user sos19
Ohio
1 review
0 helpful votes
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September 14th, 2021
Verified purchase

It took entirely too long to get my order and I was not completely satisfied with the fit and quality of my dresses. They are alright but I will probably not order from halara again. Not worth the price for delivery or quality of items.

Reason I chose this business:

Ads and curiosity on quality.

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user johnnyl131
Johnny L. – halara Rep

Hi So, sorry to hear about your negative experience regarding shipping time and products. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!

Thumbnail of user elsal34
Sweden
1 review
0 helpful votes
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August 19th, 2021
Verified purchase
• Updated review

It was good. My order came after like 2 weeks and the clothes was really nice and comfortable, I have washed them and they didint shrink and ni seems went up. I have big legs so on the skirts I ordered a size up and they fitted perfectly. In the classic straight skirt with shorts the shorts sometimes is showing a littel but when you stand up but that depends on how high upp you were them

Reason I chose this business:

Because I though there Chlothes looked nice

It was a littel bit of an terror when I was goding...
August 7th, 2021
Verified site experience
• Previous review

It was a littel bit of an terror when I was goding to Pay but beside from that It went well

Thumbnail of user agathaw11
New York
0 reviews
3 helpful votes
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June 27th, 2022

I am IN LOVE with these sports clothes! They fit so well, the designs are very cute, and they are so comfy, which is very important for activewear. These clothes can also be worn as everyday summer garments or beach clothes because they are so beautiful. I am very satisfied with finding this store, thank you!

Service
Value
Shipping
Thumbnail of user hannahj160
Illinois
1 review
0 helpful votes
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July 30th, 2021
Verified purchase

Ordered on 6/11 and as of today, 7/6, I still don't have my order. Halara reached out and offered a $10 credit and then took back their offer after stating delays on the 11-14 day shipping is expected with COVID. I should've paid slightly more to get the same athleticwear locally.

Service
Value
Shipping
Thumbnail of user johnnyl131
Johnny L. – halara Rep

Hi Hannah, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!

Thumbnail of user deen84
Massachusetts
1 review
0 helpful votes
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June 23rd, 2021
Verified purchase

Things got here quickly once shipped. However, I DO NOT like how they were trying to send my orders all at once at a later date (to send with my presale item). That delayed my packages, and I almost didnt get them in time for an important event.

My items shipped immediately after I complained.

Reason I chose this business:

Saw add online.

Service
Thumbnail of user malloriel1
Georgia
1 review
0 helpful votes
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March 22nd, 2022
Verified purchase

Love their products! Overall experience with order and delivery was smooth. I got a lot of updates on the package being delivered and once I tried them on I wanted to get on the website to buy more haha

Thumbnail of user leaha135
Canada
2 reviews
0 helpful votes
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August 26th, 2021
Verified purchase
• Updated review

Even when purchasing the dress it says if I buy 3 items it's 25% off. I couldn't get that. I did look online and found a 30% code that worked but then when I tried to proceed to the final payment it said I had already used the 30% off code this order however it wasn't applied. Wasted a lot of time and still didn't get the discount you offer on your site.

As for the dress it feels of good quality, it's comfortable but i find the shorts ride up constantly. I did go by the sizing chart and ordered a small (I tend to buy most items in medium normally). It fits but I think it would be both more flattering and more comfortable in a size up. This may also be the reason for the shorts riding up all the time. I have gotten lots of compliments each time I've worn it out.

Reason I chose this business:

The fit of the dress on different body types look complimentary in the various ads I saw. Having shorts with a dress is awesome as a mom - dressed casually at the park or even for a hike while not worrying about climbing in the playground etc and showing off more than I planned lol.

Even when purchasing the dress it says if I buy 3 items...
July 21st, 2021
Verified site experience
• Previous review

Even when purchasing the dress it says if I buy 3 items it's 25% off. I couldn't get that. I did look online and found a 30% code that worked but then when I tried to proceed to the final payment it said I had already used the 30% off code this order however it wasn't applied. Wasted a lot of time and still didn't get the discount you offer on your site.

Thumbnail of user danielleh501
Guam
1 review
0 helpful votes
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August 16th, 2021
Verified purchase

Nice clothes! I really liked the material as it was very comfy. I got a size small in one of the dresses. I'm about 5 feet tall weighing in at 110 lbs. So the small fit perfectly and I love how the breast paddings do not move. I ordered a leggings in a small as well as it said size 4 in bottoms would fit but I felt that it runs smaller than that. I'm a size 4 but this time I ordered a medium so I'll see how that fits.

Thumbnail of user tessb47
Florida
1 review
0 helpful votes
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March 30th, 2022
Verified purchase
• Updated review

I've purchased from halara before. When I reviewed an item and was not satisfied, halara customer service reached out and eventually refunded me. I am very satisfied with the shopping experience and customer service of halara. I will say the return policy could be better…

Quality
This is the second time I have ordered from Halara,...
April 22nd, 2022
Verified purchase
• Previous review

This is the second time I have ordered from Halara, shipping takes forever but that's not too bad. My packages came and I was happy. However, I do not like one of the items I purchased, they are poor quality.

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user angelad920
Nevada
1 review
0 helpful votes
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July 28th, 2021
Verified purchase
• Updated review

Great experince. Over all great experince other than my dresses are too small, I still wore them- because I was so excited to do so, to tight though in XS. Good to know I am a small in your dresses abs a XS in your skirts. I'm not that woman who likes to return things it's aggravating.

Reason I chose this business:

I love tennis dresses! I ordered XS Sadly they are too small for me. I need S, I will order S next. May I have a discount for my next order since XS is too small? I will order 3 dresses in S I love them so much! You guys PLEASE put lululemon out of business- they have turned evil. Halara ROCKS! Why the name Halara?

Great experince
June 16th, 2021
Verified site experience
• Previous review
Thumbnail of user saraht1347
Tennessee
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

I was looking for athletic ware that was also very feminine and good quality. I was a little skeptical that I hadn't heard of the site before and most things had very few reviews, but thought I'd give it a shot.

Reason I chose this business:

Halara popped up with a Facebook add with the exact dress I ended up ordering

Reason I chose this product:

Purple dress popped up on a Facebook add and looked perfect. As for the skirt, I have a hard time finding skirts that short of good quality.

Quality
Thumbnail of user harleej2
Canada
1 review
0 helpful votes
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June 29th, 2022
Verified purchase
• Updated review

My first order from Halara was better than the second. The second order, I was a little disappointed in the leggings. But, It did teach me which leggings work best for me and which ones don't. I am still extremely pleased with the price, and reasonable shipping times.

Reason I chose this business:

I saw an add online and thought I would give it a shot.

Thumbnail of user customersuccesst
Customer S. – halara Rep

We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.

It's so refreshing to finally find good workout leggings...
April 17th, 2022
Verified site experience
• Previous review

It's so refreshing to finally find good workout leggings that are reasonable quality for a reasonable price.

Thumbnail of user stephaniel1534
Canada
1 review
0 helpful votes
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July 21st, 2022

I ordered a skirt too big! It cost me 40.85$ I contacted them... They give me just 27$ in credit! So it would cost me more money to order a smaller one. I wrote to them several times. Very bad service! Never again will I order from HALARA!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jalinab1
Maryland
2 reviews
0 helpful votes
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July 25th, 2021
Verified purchase

Very easy to select what I wanted. I had a sizing issue with my first order and Halara was very easy to get it adjusted without hassles. I will definitely recommend the In My Feels Dress to everyone! I mean it's got pockets and it sporty, and pretty and soft!

I got the size Large which wasn't large enough so I needed to do an exchange for a larger size, they advised with longer shipping times and Covid, they weren't allowing exchanges, so they asked me to keep my first order and they sent me an e-gift card for the same amount to purchase another one in a larger size! Very professional, friendly and quick!

Reason I chose this business:

A review from tiktok

Service
Thumbnail of user tracyg629
Netherlands
3 reviews
0 helpful votes
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February 25th, 2023

For many years, I have shopped at Halara Clothings. I like the quality of their clothing, and they go out of their way to make sure you have a pleasant shopping experience. I've discovered that they have some nice items that are reasonably priced. They also have a great return policy if something doesn't work for you.

Thumbnail of user katies827
Washington
1 review
0 helpful votes
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September 16th, 2021
Verified purchase

Good overall except I didn't realize I was ordering from outside the US which affected my idea of when I would receive the product. That said, it was relatively quick for an international shipment. I was also disappointed in the size of the product. It fits all dimensions that I had measured before purchasing except it feels too small in the axis from the shorts to the shoulderstraps. It feels as though it is made for someone who has a short midsection. The effect is that the scoop is lower than I would have liked and more cleavage is exposed. I also cannot wear it with the padded inserts as the inserts thus cover a portion of my ribcage instead of my breasts and is uncomfortable. I cannot exchange for any other size as no matter the size it would be too big or small in another dimension. Just disappointed as I see many models of different sizes wearing this dress and the fit is apparently not true to advertising.

Reason I chose this business:

I received ads about it. The material seems comfortable and breezy while also accentuating a womanly figure. I particularly enjoyed that it had built in shorts and pockets.

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user johnnyl131
Johnny L. – halara Rep

Hi Katie, sorry to hear about your negative experience regarding shipping and product. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!

Thumbnail of user ameliac116
Washington
1 review
0 helpful votes
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November 3rd, 2021

I got a pair of leggings that I thought were going to be cute and fit me good. They didn't fit me at all and they are too slick. I am not trying to return it and the whole process is taking too long. I have to say why I want to return the legging multiple times and send pictures. I see why they want to know but why can't it be one time not more than once. I bet they have food products but they aren't for me.

Products used:
None

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user customersuccesst
Customer S. – halara Rep

All feedback is important to us, so we appreciate the time you took to tell us more about your experience. We strive to provide excellent customer service.

Thumbnail of user oliviac280
Michigan
1 review
2 helpful votes
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February 1st, 2022

I love my exercise dresses from Halara but after being disappointed by their street clothes I have come to the conclusion that their workout wear is the only good thing worth the money on their website. You might as well go to SHEIN for their other clothes because you'd get the same low quality but probably for less! (and this is coming from someone who no longer shops at SHEIN). Also, their sizing was wayy off and most of my order didn't fit me (too small or too big).

Value
Shipping
Returns
Quality
Thumbnail of user shaylinw
Idaho
2 reviews
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

AMAZING! I ordered the wrong size, their return instructions were easy to follow. Instead of returning it they credited me the amount to order other the correct sizes. Great customer service and GREAT quality clothing. I LOVE everything I got!

AMAZING!!!!!

Reason I chose this business:

I kept seeing great reviews and loved the design behind their clothing.

Service
LOVE EVERYTHING!
August 4th, 2021
Verified site experience
• Previous review

LOVE EVERYTHING! Great customer service and great clothes that are so comfortable! Sizes run a little small so consider ordering a size up.

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From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.

Business History

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Company Representative

Thumbnail of user customersuccesst
Customer S.
Typically does not respond to reviews

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