• halara

halara

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Overview

halara has a rating of 2.7 stars from 3,779 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about halara most frequently mention gift card, return policy, and poor quality problems. halara ranks 42nd among Women's Clothing sites.

  • Service
    704
  • Value
    122
  • Shipping
    135
  • Returns
    101
  • Quality
    427

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
23

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36,629 reviews

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How would you rate halara?
Top Positive Review

“Given that these are shipped from outside of my country,...”

Starr S.
5/26/22

Given that these are shipped from outside of my country, the shipping time was very reasonable. I just didn't realize they were coming through customs until I tried to figure out what was delaying them.

Top Critical Review

“Cheap qualit. Awful customer service”

Laura C.
11/7/24

The quality of the clothing is so cheap and the customer service is impossible to deal with. Cannot talk with anyone and they give you the ruin around to get your money back for returns which they do not make easy in the first place. I will never shop here again.

Reviews (3,779)

Rating

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Reviews that mention popular keywords

customer service (1246) shopping experience (504) gift card (224) quality products (120) return policy (107) return process (71) quality clothing (110) delivery time (31)
Thumbnail of user alicias357
Illinois
1 review
0 helpful votes
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July 21st, 2021
Verified purchase
• Updated review

I love how nuch they advertise. I saw the ad once and sonehow lost the product. Even after googling I had no luck finding the dress. Then i remembered i saw it on insta and it literally was one if the first ads i saw. They're in my head mains lol.

Reason I chose this business:

It was love at first sight with the dresses.

Very easy
June 9th, 2021
Verified site experience
• Previous review
Thumbnail of user sophian88
Alaska
1 review
0 helpful votes
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March 9th, 2022
Verified purchase

I was definitely skeptical at first but after wearing them around my busy household, they exceeded my exceptions. An incredible fit and hair resistant against my 3 dogs!

Thumbnail of user hannaht259
Texas
1 review
1 helpful vote
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June 25th, 2022
Verified purchase

Shipping came in, in about 2 weeks. Socks are low quality but expected for (free) socks! Skirts length is horrendous, my whole butt check could be hanging out.

Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user mirandav18
Pennsylvania
2 reviews
0 helpful votes
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April 2nd, 2022
Verified purchase

The hair resistance is on point, but these leggings are NOT for the girls that are a little thicker. They rolled down every time I moved. I was disappointed with them very much

Reason I chose this business:

I have pets and the amount of lint rollers I go through is excessive. I was drawn to the pet hair resistant leggings

Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user alexandran131
Illinois
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Easy to navigate, but I would suggest that there are filtering options in the different sections. Annoying to scroll through every item instead of filtering by size/color/activity/etc

Reason I chose this business:

Cute athletic clothes to wear for lounging in or golfing

Easy to navigate, but I would suggest that there are...
July 11th, 2021
Verified site experience
• Previous review

Easy to navigate, but I would suggest that there are filtering options in the different sections. Annoying to scroll through every item instead of filtering by size/color/activity/etc

Thumbnail of user chelseag161
Virginia
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

I truly love your products, however i thought the long dress had shorts attached just like the short ones. That was a little disappointing but probably my fault for not reading the description.

Reason I chose this business:

Love the fabric and the styles!

Reason I chose this product:

I thought it has shorts and would be a good summer outfit

Quality
Thumbnail of user kseniiam2
Germany
1 review
0 helpful votes
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April 27th, 2022

Hi! I ordered Halara's everyday sport dress Cloudful® 2-in-1 in colour Vivacious. Colour is wonderful, quality - very nice as well. Because of a big cup size I decided to buy L instead of normal M, which was a right decision. Only when paying a bill I noticed some pricing disruptances: according to the overview on Halara's website dress costs 36,95 €, delivery costs are 5,10 € and nipple covers I got as a present. However, in a final invoice from Klarna the information was somehow different: 36,95 € for the dress, 1,15 € for misticale additional costs and... 3.95 € for the nipple covers. It is still 42,05 € in total, but somehow I feel tricked :(

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user customersuccesst
Customer S. – halara Rep

Hi Kseniia, We just reached out via private message too! Hope you'll give us a chance to make things right.

Thumbnail of user yukf5289
South Carolina
1 review
0 helpful votes
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February 22nd, 2023

They are friendly and incredibly helpful. I have trouble for picking up my proper size but their staff took the time to understand my needs and helped me find the perfect one.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessah5
Florida
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

Shipping took a while but I am so happy with the vast array of products available here. And the colors! I love how unique these products are. There is something for everyone!

Reason I chose this business:

Ads kept popping up on my social media about the dresses and I still have yet to try one of those but plan to!

Thumbnail of user kimh1332
Canada
1 review
0 helpful votes
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May 15th, 2022
Verified purchase

I was not sure about wearing no bra as I'm smaller busted and nursed two babies so I'm always requiring lift but this material and fit does not require any added support!

Reason I chose this business:

Option of active wear and no bra required

Reason I chose this product:

Shorts under dress really intrigued me!

Quality
Thumbnail of user meganm710
Washington
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

My order arrived in a timely manner and everything I got is so adorable. The sizing of the running shorts seems to run small so I would have sized up for those.

Reason I chose this business:

Tik tok made me do it ;)

Thumbnail of user johnnyl131
Johnny L. – halara Rep

Sorry to hear our product ordered wasn't the right fit for you. We just reached out via private email too! Hope you’ll give us a chance to make things right.

Thumbnail of user briannas144
Washington
1 review
0 helpful votes
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April 2nd, 2022
Verified purchase

The experience was fine. I went online. Looked at leggings and ordered. I wish honest customer reviews were placed online so we could make informed decisions.

Reason I chose this business:

False reviews. I wish honest customer reviews were placed online so we could make informed decisions.

Thumbnail of user jamesm6481
California
1 review
0 helpful votes
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April 23rd, 2022
Verified purchase

The order process was fine. I HATE your return policy. Sheesh! Get with it! Most stores allow returns within 30 or even 90 days for FULL REIMBURSEMENT not your crappy policy. It made me hesitant to order, knowing that you don't really take returns. It made me NERVOUS that you were a scam.

Reason I chose this business:

OMG, the *bombardment* of ads. Also, you touted the quality of your products:: scoff:: I had high hopes for you, Halara. Why'd you have to disappoint me so with a product of such inferior quality and an inaccurate size chart? Why?

Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user ashleyr1338
Virginia
1 review
4 helpful votes
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September 19th, 2023
Verified purchase

I ordered Mid Rise Drawstring Side Pocket Color Block Pants and Mid Rise Drawstring Side Pocket 2-in-1 Casual Cargo Joggers. There was a 2 inch size variance (waist, leg, and length) between the 2 which they deemed NOT a quality issue therefore I would need to PAY for a return or exchange. Then their customer service was rude to me. They have not published my review of each item to their page.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jennifere1187
New York
1 review
1 helpful vote
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December 17th, 2021
Verified purchase
• Updated review

The website is organized well. I really like that they have extended sizes and that they're easy to find. The store is great at keeping me updated on my order status.

Reason I chose this business:

I saw an ad about the leggings that repel pet hair and clicked on it. Once I was on the site, I saw that there were a lot of nice-looking items for sale.

There aren't enough filters to narrow down the results...
December 15th, 2021
Verified site experience
• Previous review

There aren't enough filters to narrow down the results so that you aren't stuck scrolling through a lot of items to find the one you're looking for.

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user alyssap123
Texas
1 review
0 helpful votes
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July 22nd, 2021
Verified purchase

I really love my dresses. They fit great and true to size. The material is high quality and comfortable. Shipping was also quicker than I expected! Can't wait to order more.

Had a question about shipping. Response was quick.

Reason I chose this business:

Tik tok ads as well as I have been wanting some cute athletic dresses but had not been able to find one that fit well.

Service
Thumbnail of user christinaf304
Illinois
1 review
0 helpful votes
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July 21st, 2021
Verified purchase
• Updated review

Love the 30 percent off, thanks! You guys were super helpful with a previous order so I came back and ordered 3 more dresses! Love your company and products. Thank you!

Amazing, so helpful and polite. Definitely will return for business

Reason I chose this business:

Friend from work suggested you

Service
Love the 30 percent off, thanks!
June 9th, 2021
Verified site experience
• Previous review
Thumbnail of user jessicac1944
Texas
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Easy. Shipping took a little long. Communication about arrival dates was good. I would and have ordered again. I didn't need to return anything so I can't speak to that process.

Reason I chose this business:

Because of the double strapped twisted crop

Thumbnail of user gloryf4
Pennsylvania
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

All good the cite is easily understandable. I wish there were chances to get more coupons or free items after I already put in my email but otherwise is easily usable.

Reason I chose this business:

I like the dresses!

Thumbnail of user lindsayk99
Canada
1 review
0 helpful votes
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August 12th, 2021
Verified purchase
• Updated review

Cool clothes. Hard to find some of the items though from the ads posted on Facebook and other social media. I found this one because of a link in the comments.

Reason I chose this business:

Sporty and sleek designs.

Cool clothes
July 1st, 2021
Verified site experience
• Previous review

Cool clothes. Hard to find some of the items though from the ads posted on Facebook and other social media. I found this one because of a link in the comments.

Thumbnail of user jessaminek2
California
1 review
0 helpful votes
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May 20th, 2022
Verified purchase

It took a really really long time for me to receive my order but overall I'm very happy with all of the items are really good quality and true to size

Quality
Thumbnail of user kathariner23
Colorado
1 review
0 helpful votes
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July 22nd, 2021
Verified purchase

Great service and concern for customer satisfaction. And the products are so beautiful that my daughter placed a similar order once she saw my garments.

Quick and efficient

Reason I chose this business:

Instagram add

Service
Thumbnail of user michaelal68
Canada
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

They were very good at communicating with me about shipping and/or product issues that were going to delay my package. I appreciate the good communication

Service
Thumbnail of user kaiyab2
North Carolina
2 reviews
0 helpful votes
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August 6th, 2021
Verified purchase

The dress felt like they ran a little small but the material is amazing. Very happy with my purchases. Skirts also fit great and again, amazing material. Love how soft and cool all in one.

Reason I chose this business:

I saw an ad on tik tok and thought the dresses looked cute.

Thumbnail of user nickyn29
Georgia
1 review
0 helpful votes
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August 8th, 2021
Verified purchase

These dresses are so cute and fit very well. Mine was true to size but it seems others are saying they run small. I had no problems with mine and wish I would've ordered more!

Reason I chose this business:

A friend of mine recommended this site as I was looking g for a cute dress to wear for a trip to New Orleans

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From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.

Business History

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Company Representative

Thumbnail of user customersuccesst
Customer S.
Typically does not respond to reviews

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