• halara

halara

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Overview

halara has a rating of 2.7 stars from 3,779 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about halara most frequently mention gift card, return policy, and poor quality problems. halara ranks 41st among Women's Clothing sites.

  • Service
    704
  • Value
    122
  • Shipping
    135
  • Returns
    101
  • Quality
    427

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
23

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36,628 reviews

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How would you rate halara?
Top Positive Review

“Given that these are shipped from outside of my country,...”

Starr S.
5/26/22

Given that these are shipped from outside of my country, the shipping time was very reasonable. I just didn't realize they were coming through customs until I tried to figure out what was delaying them.

Top Critical Review

“Cheap qualit. Awful customer service”

Laura C.
11/7/24

The quality of the clothing is so cheap and the customer service is impossible to deal with. Cannot talk with anyone and they give you the ruin around to get your money back for returns which they do not make easy in the first place. I will never shop here again.

Reviews (3,779)

Rating

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Reviews that mention popular keywords

customer service (1246) shopping experience (504) gift card (224) quality products (120) return policy (107) return process (71) quality clothing (110) delivery time (31)
Thumbnail of user robinw537
Florida
1 review
0 helpful votes
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August 19th, 2021
Verified purchase
• Updated review

Dresses were awesome and so was customer service when I had to change the color of one dress after I ordered.

They were very accommodating.

Service
Looks good!
July 7th, 2021
Verified site experience
• Previous review
Thumbnail of user katharines40
Alabama
1 review
0 helpful votes
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August 16th, 2021
Verified purchase
• Updated review

They make returns easy and for that I give them 5 stars. Was impressed with the quality of the items received.

They offered me a refund and were very helpful.

Service
They make returns easy and for that I give them 5 stars
July 4th, 2021
Verified site experience
• Previous review

They make returns easy and for that I give them 5 stars. Was impressed with the quality of the items received.

Thumbnail of user zaydiah
Wisconsin
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

The pants and leggings I got were so soft the sizing was a bit confusing but other then that's great products!

Quality
Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user keishah56
Tennessee
1 review
0 helpful votes
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August 19th, 2021
Verified purchase

Amazing product! By far the best skirt I have ever bought. It makes me feel so confident and it's so comfortable.

Reason I chose this business:

I saw an ad on my phone and decided to give it a try. I’m glad I did!

Thumbnail of user rosemaryb176
Canada
1 review
0 helpful votes
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August 20th, 2021
Verified purchase
• Updated review

I received a 15% discount for providing my email address only to find out that the discount Cannot be used on a sale item! That's just not fair…!

Reason I chose this business:

A friend bought from there.

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user johnnyl131
Johnny L. – halara Rep

Hi Rosemary, Thanks for the review! Sorry to hear about your negative experience regarding our discount code, We'll be contacting you via email in hopes to improve your overall shopping experience.

I received a 15% discount for providing my email address...
July 8th, 2021
Verified site experience
• Previous review

I received a 15% discount for providing my email address only to find out that the discount Cannot be used on a sale item! That's just not fair…!

Thumbnail of user heatherh1358
Texas
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Easy to buy and it was nice getting the free socks with order. If the leggings didn't roll down so much, I would have ordered again in the future

Reason I chose this business:

Wanted to try the pet resistant material

Thumbnail of user marial1707
New York
2 reviews
0 helpful votes
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March 6th, 2022
Verified purchase

I was hoping to get thus before I went on vacation, but it came in after (due to a storm that came through in United States) I had ordered the tops about 3 weeks prior to my trip.

Reason I chose this business:

It kept stalking and haunting my Facebook and Instagram.

Thumbnail of user petrah39
Texas
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase

Great skirt and dress. Very good material and am happy to have found a new website to buy such nice tennis clothes from. I will size up next time.

Needed to exchange a dress. Was no problem. Very efficient service.

Reason I chose this business:

Found Halara online. Was looking for tennis clothes.

Service
Thumbnail of user elizabethh1557
New York
1 review
1 helpful vote
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August 10th, 2021

I bought the "Everyday 2-in-1 Activity-Euphoria Air-Adjustable" dress in size small and the color was black. It fits great!

Thumbnail of user kathrynf168
New York
1 review
0 helpful votes
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July 29th, 2021
Verified purchase

All the clothes are so cute and I would've bought more if only they were more inclusive with their sizing.

Thumbnail of user minkt
Singapore
1 review
0 helpful votes
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July 31st, 2021
Verified purchase

Good. Satisfied with product. It fits well and looks like in picture. The customer service is also helpful and responsive

Awesome

Reason I chose this business:

Cheap price. Good quality

Service
Thumbnail of user sinahim
New York
2 reviews
0 helpful votes
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July 25th, 2021
Verified purchase
• Updated review

It took long to deliver but that is because I live in a military installation. Overall, I love the product!

Reason I chose this business:

I kept seeing it on tik tok and it looked cute and comfortable! It has exceeded my expectations^^

It was quick and effortless!
June 12th, 2021
Verified site experience
• Previous review

It was quick and effortless! Easy to purchase!

Thumbnail of user lindseya72
New Mexico
1 review
0 helpful votes
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July 23rd, 2021
Verified purchase

My order came in perfect condition. It took a little longer than I thought, but it was worth the wait.

Reason I chose this business:

Saw the product highly recommended on tiktok

Thumbnail of user phazer
Texas
1 review
0 helpful votes
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July 20th, 2021
Verified purchase
• Updated review

My debit card doesn't work for purchases through this site but I used a different card and was all set!

Reason I chose this business:

Saw it advertised all over social media and the dresses with the shorts underneath are GAMECHANGING

My debit card doesn't work for purchases through this...
June 8th, 2021
Verified site experience
• Previous review

My debit card doesn't work for purchases through this site but I used a different card and was all set!

Thumbnail of user esterap
Colorado
1 review
0 helpful votes
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August 2nd, 2021
Verified purchase

Great dresses, they arrived after what i needed Them for but they are very comfortable and will get used regardless!

Reason I chose this business:

I loved the design and that it had spanx underneath and a pocket. Very comfortable and fits well on the body.

Thumbnail of user nataliad67
New Zealand
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Quite good. I love that there are always new things added and ongoing sales.
Love the quality of clothing too.

Reason I chose this business:

Great discounts.

Thumbnail of user nancyt1596
Minnesota
1 review
0 helpful votes
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March 1st, 2022
Verified purchase

Very flexible in giving gift card for return, I had to request twice because expired, very prompt response, thank you

Service
Thumbnail of user laurah2282
Arkansas
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Was easy and simple to work with took some time to deliver but still great quality pants absolutely love them!

Reason I chose this business:

I saw them everywhere and knew I needed see get some flare pants

Thumbnail of user nancyc2007
Georgia
1 review
0 helpful votes
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March 7th, 2022
Verified purchase

Shipping was acceptable. The dress was super soft, great fit (true to size) and extremely comfortable. Already made another order.

Reason I chose this business:

Saw the advertisement in social media

Thumbnail of user cd519
Nebraska
1 review
0 helpful votes
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April 11th, 2022
Verified purchase

I recommend being as sure as you possibly can that you'll like the product. Their return policy is not simple

Reason I chose this business:

Ad on tiktok

Thumbnail of user customersuccesst
Customer S. – halara Rep

Hi Candace, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Thumbnail of user angelinac135
South Carolina
1 review
0 helpful votes
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March 10th, 2022
Verified purchase

Super good quality and very comfortable! Shipping took a little longer than I expected but it still came. Good packaging.

Reason I chose this business:

Saw it online

Thumbnail of user jacquelines733
Delaware
1 review
0 helpful votes
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April 30th, 2022
Verified purchase

Products shipped rather quickly. Clothing great quality seems to run on the small size from the few things I've ordered

Thumbnail of user ronniel123
Georgia
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Wish I could exchange the one dress. They said I would have to return, wait on a refund then reorder.

Wish I could exchange the one dress. They said I would have to return, wait on a refund then reorder.

Service
Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user marys3403
Missouri
1 review
0 helpful votes
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August 19th, 2021
Verified purchase
• Updated review

I do wish the sizing charts were more accurate and the shipping was cheaper, but overall they have been responsive.

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user johnnyl131
Johnny L. – halara Rep

Hi Mary, appreciate your feedback. We have sent you a separate email in an effort to sort out any issues. Please check your inbox, or maybe even your spam folder. Thanks

I do wish the sizing charts were more accurate and...
July 7th, 2021
Verified site experience
• Previous review

I do wish the sizing charts were more accurate and the shipping was cheaper, but overall they have been responsive.

Thumbnail of user haileys64
Canada
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

A bit slow getting here, but good quality product.
I would like to see more sizes for plus sizes people

Reason I chose this business:

Saw it on Instagram. Checked for reviews or to see if it was listed on a scam site. Everything checked out and I'm happy with the product

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From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.

Business History

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Company Representative

Thumbnail of user customersuccesst
Customer S.
Typically does not respond to reviews

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