• halara

halara

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Overview

halara has a rating of 2.7 stars from 3,779 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about halara most frequently mention gift card, return policy, and poor quality problems. halara ranks 41st among Women's Clothing sites.

  • Service
    704
  • Value
    122
  • Shipping
    135
  • Returns
    101
  • Quality
    427

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
23

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36,628 reviews

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How would you rate halara?
Top Positive Review

“Given that these are shipped from outside of my country,...”

Starr S.
5/26/22

Given that these are shipped from outside of my country, the shipping time was very reasonable. I just didn't realize they were coming through customs until I tried to figure out what was delaying them.

Top Critical Review

“Cheap qualit. Awful customer service”

Laura C.
11/7/24

The quality of the clothing is so cheap and the customer service is impossible to deal with. Cannot talk with anyone and they give you the ruin around to get your money back for returns which they do not make easy in the first place. I will never shop here again.

Reviews (3,779)

Rating

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Reviews that mention popular keywords

customer service (1246) shopping experience (504) gift card (224) quality products (120) return policy (107) return process (71) quality clothing (110) delivery time (31)
Thumbnail of user bridgetf57
Illinois
1 review
0 helpful votes
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September 10th, 2021
Verified purchase

Just don't love the dress. It's it is not practical for tennis or even leisure. Wish the strips were adjustable

Reason I chose this business:

My roommate told me

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user johnnyl131
Johnny L. – halara Rep

Thanks for your feedback on our current styles and collections. We just reached out via private message/email too! Hope you’ll give us a chance to make things right.

Thumbnail of user suzya23
New York
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Excellent! Love my product. But annoyed I have to fill out at least 50 words to submit that. That's silly.

Thumbnail of user anastasiai6
RU
1 review
0 helpful votes
  • Send Message
July 30th, 2021
Verified purchase

Dear Halara!
So much thank you! Your shop is the best!
I recived my order, dresses are best quality, beauty, comfortable, good dress length, good price, didn't shrink after washing, i recieved so much compliments from my friends
HALARA KNOWS WHAT GIRLS LIKE!
I recommended you to all my friends!
--
Best regards,
Stasy Il'in
From Russia with love

Love it! Thank you!

Reason I chose this business:

Because this is for girls

Service
Thumbnail of user jenniferf2161
Brazil
3 reviews
2 helpful votes
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October 17th, 2022

Since I found this site I have been buying non stop. The prices are fairly good and the 2 day shipping on most items is a bomb.

Thumbnail of user jeanettel141
Canada
1 review
0 helpful votes
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July 31st, 2021
Verified purchase

It took a while to get but things are still slow everywhere. I was very impressed with the quality of the clothes and how comfortable they are.

Reason I chose this business:

I liked the style of the clothes.

Thumbnail of user kerriec33
Pennsylvania
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

I thought all your clothes had shorts under them. I was unhappy to find that one of my items did not. Other than that they are adorable!

Reason I chose this business:

My friends said they were good

Thumbnail of user customersuccesst
Customer S. – halara Rep

We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.

Thumbnail of user jenniferc3240
Canada
1 review
0 helpful votes
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January 24th, 2022
Verified purchase

Easy to find things you want, great suggestions for what would go well with something you've selected to purchase

Thumbnail of user sabrinap118
Canada
1 review
0 helpful votes
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July 20th, 2021
Verified purchase
• Updated review

Very fun and comfortable dresses! Was very happy with my first purchase so I ordered again a week later!

Service
Very fun and comfortable dresses!
June 8th, 2021
Verified site experience
• Previous review

Very fun and comfortable dresses! Was very happy with my first purchase so I ordered again a week later!

Thumbnail of user charlotteh287
Canada
1 review
1 helpful vote
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August 23rd, 2021
Verified purchase

Took too long. Charge to high with exchange costs etc. Quality not great. Won't be shopping with you again

Reason I chose this business:

Thought items looked good - was mistaken

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user johnnyl131
Johnny L. – halara Rep

Hi Charlotte, sorry to hear about your negative experience regarding shipping time and products. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!

Thumbnail of user lynnsonf
Oklahoma
1 review
0 helpful votes
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July 31st, 2021
Verified purchase
• Updated review

The clothes are great quality and the customer service is superb always responding promptly with any questions I had!

Very pleased with the quick responses

Reason I chose this business:

Good quality for a great price

Service
The clothes are great quality and the customer service...
June 17th, 2021
Verified site experience
• Previous review

The clothes are great quality and the customer service is superb always responding promptly with any questions I had!

Thumbnail of user brenth313
Canada
1 review
0 helpful votes
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July 31st, 2021
Verified purchase

The whole experience was easy and simple. The clothes are also of great quality. Would always buy from here.

Reason I chose this business:

A friend referred me

Thumbnail of user laureng362
Indiana
1 review
0 helpful votes
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July 31st, 2021
Verified purchase

Good quality products that are very cute and stylist. Some of the sizing varies among products. Long shipping process.

Reason I chose this business:

Great quality, great price!

Thumbnail of user gabriellew100
New Jersey
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Pretty good. Lots of pop ups, but overall good quality products at a great price! Will be ordering again

Reason I chose this business:

Instagram ads

Thumbnail of user innam24
California
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Just like any other online shopping i dont know how else u want me to describe a shopping experience

Reason I chose this business:

Cause i liked the design of the leggings and wanted to try it out. But dont like the material of the leggings

Thumbnail of user jaydeep1
Iowa
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

I really like the leggings, however, they are extremely expensive and they took a very long time to deliver.

Reason I chose this business:

I just heard about it.

Thumbnail of user jaidianw
California
1 review
0 helpful votes
  • Send Message
March 3rd, 2022
Verified purchase

It was a great experience, very affordable, shipped and arrived to my house within a good amount of time.

Reason I chose this business:

Because i have heard good things about the site i’m social media.

Thumbnail of user carrier252
Kentucky
1 review
0 helpful votes
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February 27th, 2022
Verified purchase

Experience had no problems at all! Very well made! Nice colors to choose from…. Feels nice on your skin!

Thumbnail of user kellyg807
Illinois
1 review
0 helpful votes
  • Send Message
March 3rd, 2022
Verified purchase

Love these. High quality products with lots of sales options. Came quick. Large range of sizes, styles and colors.

Reason I chose this business:

I saw all of the Tik Tok ads and one of my close friends ended up getting some dresses and yoga pants and highly recommended them.

Thumbnail of user libbyp25
Massachusetts
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Easy to shop what I was looking for. The designs are perfect for everyday or going out. Would recommend.

Reason I chose this business:

Social media advertising

Thumbnail of user shanak27
Nebraska
1 review
0 helpful votes
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April 2nd, 2022
Verified purchase

Very pushy and if you don't want to buy anything you get continuous emails about not finishing check out

Reason I chose this business:

Saw them on an ad

Thumbnail of user meganm916
District of Columbia
1 review
0 helpful votes
  • Send Message
April 9th, 2022
Verified purchase

Returns process is onerous and difficult. Just send me my return label and accept your shoddy merch back! Dang!

Poor communication. Difficult to return. I just want my refund and the clothes out of my house.

Reason I chose this business:

I received ads on Instagram for months so I decided to try. Never again. Returns process is AWFUL.

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user aw535
Texas
1 review
0 helpful votes
  • Send Message
April 24th, 2022
Verified purchase

I emailed customer support to request a refund due to the pants being way too small. Still no response

still no response to refund request

Service
Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user jordanm534
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 7th, 2022
Verified purchase

Order a size larger than you normally wear. Product in my normal size was way too tight around waist.

Reason I chose this business:

Price and options and style

Quality
Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user lindsayg290
Washington
1 review
0 helpful votes
  • Send Message
May 9th, 2022
Verified purchase

I had really good experience, customer support was also very quick to respond and make changes to my order!

Yes i was gifted a gift card because i was going to return everything and get different sizes, but instead i gifted them to a friend and was able to order everything again! I also asked for 3-4 expedited and i reached out to customer support and it was taking long cause one of the shorts wasn’t in stock yet, so they nicely let me chose a different color to be able to get my order faster, as i was about to move across country!

Service
Quality
Thumbnail of user oliverl105
Australia
3 reviews
1 helpful vote
  • Send Message
June 23rd, 2022

Thank you all promptly: took the order, delivery on time - called all agreed. 100% original. Everything is beautifully packaged.

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From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.

Business History

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Company Representative

Thumbnail of user customersuccesst
Customer S.
Typically does not respond to reviews

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