• halara

halara

Write a Review

Overview

halara has a rating of 2.7 stars from 3,779 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about halara most frequently mention gift card, return policy, and poor quality problems. halara ranks 41st among Women's Clothing sites.

  • Service
    704
  • Value
    122
  • Shipping
    135
  • Returns
    101
  • Quality
    427

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
23

Instant Feedback

36,628 reviews

97
See all photos
How would you rate halara?
Top Positive Review

“Given that these are shipped from outside of my country,...”

Starr S.
5/26/22

Given that these are shipped from outside of my country, the shipping time was very reasonable. I just didn't realize they were coming through customs until I tried to figure out what was delaying them.

Top Critical Review

“Cheap qualit. Awful customer service”

Laura C.
11/7/24

The quality of the clothing is so cheap and the customer service is impossible to deal with. Cannot talk with anyone and they give you the ruin around to get your money back for returns which they do not make easy in the first place. I will never shop here again.

Reviews (3,779)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1246) shopping experience (504) gift card (224) quality products (120) return policy (107) return process (71) quality clothing (110) delivery time (31)
Thumbnail of user katherinek359
New York
1 review
0 helpful votes
  • Send Message
February 4th, 2022
Verified purchase

Easy shopping and adding to cart. I would actually like to return both items as the sizing for both was way off.

Service
Thumbnail of user angelar1570
California
1 review
0 helpful votes
  • Send Message
February 3rd, 2022
Verified purchase

Quick and easy to use. The only downfall is that I wish the shipping was quicker without having to pay for it.

Thumbnail of user meganm682
Montana
1 review
0 helpful votes
  • Send Message
July 26th, 2021
Verified purchase

Shipping was fast and I love my dress. I'm using it as swimwear. Very good quality and I will be ordering more.

Reason I chose this business:

Good reviews. The clothing design is what attracted me most.

Thumbnail of user erinw321
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
July 27th, 2021
Verified purchase

The skirt is a little on the small side and right after I ordered, black became available which was what I wanted.

Reason I chose this business:

The dresses seemed cute

Thumbnail of user codyf64
Texas
1 review
0 helpful votes
  • Send Message
July 26th, 2021
Verified purchase

Went smooth. Shipping and purchasing. My daughter found you guys and we went with it. Nervous at first but turned out awesome

Reason I chose this business:

My daughter did and we went with it. Good to go!

Thumbnail of user susand1610
North Carolina
1 review
0 helpful votes
  • Send Message
August 24th, 2021
Verified purchase
• Updated review

Took to long didn't get in time for vacation Liked the outfits I got wound not order no more takes to long

Reason I chose this business:

Because I liked the outfits

Thumbnail of user johnnyl131
Johnny L. – halara Rep

Hi Susan, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!

Good no problems
June 14th, 2021
Verified site experience
• Previous review
Thumbnail of user kenzieg10
New Hampshire
1 review
0 helpful votes
  • Send Message
September 1st, 2021
Verified purchase

Customer service was nice but shipping was too long so the return window was over 2 days after I got my product

She was efficient and effective

Service
Thumbnail of user benjamins532
Tennessee
1 review
0 helpful votes
  • Send Message
March 3rd, 2022
Verified purchase

The order arrived on time and the pet hair runs right off of them. It was a better order experience than most.

Reason I chose this business:

My girlfriend wanted pet hair resistant leggings

Thumbnail of user auriyonj
California
2 reviews
0 helpful votes
  • Send Message
April 1st, 2022
Verified purchase

The material feels silky and smooth, but the leggings do not stay up at all. Have to constantly keep pulling them up.

Service
Thumbnail of user customersuccesst
Customer S. – halara Rep

Sorry to hear our product ordered wasn't the right fit for you. We just reached out via email too! Hope you'll give us a chance to make things right.

Thumbnail of user katiep341
Michigan
1 review
0 helpful votes
  • Send Message
April 21st, 2022
Verified purchase

Customer service responded quickly! They were able to share the status of my order AND the next steps for what to expect.

* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user customersuccesst
Customer S. – halara Rep

Hi Katie, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Thumbnail of user chelseac252
Vermont
1 review
0 helpful votes
  • Send Message
March 23rd, 2022
Verified purchase

Clothing is beautiful, shipping took a very long time. Nearly two weeks to arrive from the time that I placed the order.

Thumbnail of user baronessvonevil
Canada
1 review
0 helpful votes
  • Send Message
April 27th, 2023

Fabric is cheap looking - thin, shiny and very wrinkly. I will not wear these - they were expensive and not worth the cost

Thumbnail of user nicolec2017
Arizona
1 review
0 helpful votes
  • Send Message
May 17th, 2022
Verified purchase

Great priced, comfy and good quality leggings. Got some of the tops too and they're cute for the gym or going out.

Easy return process

Reason I chose this business:

Price, style

Service
Quality
Thumbnail of user pierrea39
Philippines
1 review
0 helpful votes
  • Send Message
August 23rd, 2021
Verified purchase
• Updated review

Love everything I've bought so much! So far, i've been very pleased with each purchase which makes me want to order more!

Love everything I've bought so much!
July 12th, 2021
Verified site experience
• Previous review
Thumbnail of user chaleea1
Nebraska
1 review
0 helpful votes
  • Send Message
May 14th, 2022
Verified purchase

Excellent clothes that are high-quality and very flattering! Very easy to work with and super helpful when some thing doesn't fit correctly.

Reason I chose this business:

I saw a girl on TickTock, lol and she looked amazing so I gave it a shot

Reason I chose this product:

I like that there are shorts underneath the skirt

Quality
Thumbnail of user marys4738
Arkansas
2 reviews
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

I love the material of everything I purchased! So soft and has great compression! Not to mention the shipping was super quick!

Reason I chose this business:

To try out a new brand that had great quality

Thumbnail of user saraha1410
Rhode Island
1 review
0 helpful votes
  • Send Message
August 11th, 2021
Verified purchase

Great product, only problem was after it shipped from China to the US there was no tracking so I believed it was lost for a while but one day it just showed up at my door after I forgot about it.

Reason I chose this business:

Had the style/fabric i liked

Thumbnail of user averyc63
Canada
1 review
0 helpful votes
  • Send Message
June 19th, 2021
Verified purchase
• Updated review

Got here within a week! The skirts are super cute but I will say if you are a dumpy sister get a size larger because it JUST covers my

Reason I chose this business:

First website to pop up for pleated skirts

So far it's been fast shipping, it's shipped after...
June 5th, 2021
Verified site experience
• Previous review

So far it's been fast shipping, it's shipped after 2 days of the original order placed

Thumbnail of user emmanueli67
Nigeria
1 review
0 helpful votes
  • Send Message
May 28th, 2022

They are very reliable and and truthful to their word
And they are also quick to reply and act on their word.

Thumbnail of user zandreaw1
Colorado
1 review
0 helpful votes
  • Send Message
April 2nd, 2022
Verified purchase

It was a ok. Would be better if returns weren't such a chore to return items. I will be shopping with them again though.

Reason I chose this business:

I liked the way the website is set up. Easy to navigate, and find items.

Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user kammieg3
California
1 review
0 helpful votes
  • Send Message
March 3rd, 2022
Verified purchase

It was super easy! They came sooner than expected. I love them so much! I definitely wear them almost every time I go to the gym

Reason I chose this business:

They are amazing quality and a great fit

Thumbnail of user lisal2600
Canada
1 review
0 helpful votes
  • Send Message
April 2nd, 2022
Verified purchase

Not bad but disappointed with my last purchase. I've ordered a few dresses in the past and love them, but this ordered was not as successful.

good

Reason I chose this business:

I saw the dress on Instagram and ordered 2. I LOVE them.

Service
Thumbnail of user customersuccesst
Customer S. – halara Rep

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Thumbnail of user kaylas392
New York
1 review
0 helpful votes
  • Send Message
March 4th, 2022
Verified purchase

Very good! Customer service answers quickly through email if I have a question. My order arrived safely and I was very happy with what I purchased.

They responded quickly and were able to help me with my question.

Reason I chose this business:

Affordable prices and adorable clothing

Service
Thumbnail of user chantelc29
Canada
1 review
0 helpful votes
  • Send Message
March 3rd, 2022
Verified purchase

It's been good other then the sizing seems a bit off. When I order a M and two out of the three fit, but the other one is too tight.

Reason I chose this business:

Seems like good quality item

Thumbnail of user marisah50
South Carolina
1 review
0 helpful votes
  • Send Message
March 24th, 2022
Verified purchase

The shipping was the only thing that took some time! But I received an email asking if I got my order and it came that afternoon!

Reason I chose this business:

Saw it all over Instagram and it’s so worth the hype!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.

Business History

.

Company Representative

Thumbnail of user customersuccesst
Customer S.
Typically does not respond to reviews

How do I know I can trust these reviews about halara?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about halara?