halara has a rating of 2.7 stars from 3,779 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about halara most frequently mention gift card, return policy, and poor quality problems. halara ranks 41st among Women's Clothing sites.
Given that these are shipped from outside of my country, the shipping time was very reasonable. I just didn't realize they were coming through customs until I tried to figure out what was delaying them.
The quality of the clothing is so cheap and the customer service is impossible to deal with. Cannot talk with anyone and they give you the ruin around to get your money back for returns which they do not make easy in the first place. I will never shop here again.
Will order again. I want to explore the leggings and shorts next. Excited to wear my dresses biking this summer. Nice quality and love the fit.
Everything shipped in s timely manner, was what I expected it to be and the app is easy to use. The products are all quality products!
I wanted work out clothes and halara had what I was looking for
They are cute and unique.
I was a bit skeptical since it took a while to get here but my friends all had a good experience so I trusted their words.
I got a reply in a decent amount of time but they helped assist me with whatever I needed. The person helping me was really patient with me and worked with me with what I needed.
I wanted to see what the products were like and I love it!
Size was incorrect. I ordered a 2 x. Did not fit at all. Gave it to my daughter who wears a large it just fit her.
Thought it would be a nice dress
The Service was great and seamless. Although not the fastest delivery, but considered above average.
I googled "tennis dress built in bra backless design" and found where they get these clothes from. Hmm...
Recieved the product on time, but is was too small. Halara sent me a gift card to get the next size up. It fits great and it's really comfy!
Thanks for sharing your feedback regarding our offers. We'll contact you via email to discuss further. Thanks!
Sick of recieving adds. Website could simplify items by only having one of each to click on and then chose color
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It was fine, the prices were only good because of significant coupons. The material quality is that of walmart or worse
Looked to be the kind of exercise clothes i wanted, but they ended up being small, short, ride up, poor seams, and not worth it. Won't be shopping again
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Maelyn, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
The site was easy to use, item shipped fast. Loved the look of the skirt i bought as well super cute!
Took awhile to receive and the fabric smelled really bad. The smell would not wash out. The xl was too big.
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi cathy, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
Great products and nice shopping sight. 10/10 will use again. QUICK delivery and it was 100% on time and tracked true.
Tik tok made me do it
Simple & fast for finding the exact dress I was looking for. Showing model details really helped in finding my fit.
I saw it on Instagram & a friend gave a positive review!
Simple & fast for finding the exact dress I was looking for. Showing model details really helped in finding my fit.
Never was able to use the discount codes I received from this company. They never seemed to work on my orders.
How I got on your mailing list & began receiving emails from your company is a mystery to me?
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
The leggings did take a little while to arrive, but the price is so worth it for the product you get.
I chose halara because the modeling image of them looked good and they were high waisted.
I don't know what kind of experience you want me to tell you about. Ordering was simple nothing different about it.
Plus sizes selection
It was difficult to find the dress I wanted as I received notices for sales that didn't apply to my size
Hi Denecia, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Great start to finish and arrived in a timely manner. Packaging was VERY cute. Will look to purchase again in future!
Instagram adds were AGGRESSIVE and finally wore me down
They are pretty expensive. The price for my dress because of the quality is fair, but the tank top was eh.
Instagram ad
I wanted a cute golf dress for my tournament
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
OBSESSED with the skirts! Will definitely be ordering more. The sports bra was kind of a joke, I ordered a 3x and couldn't even get one boob in. Lol
Saw on Instagram
Found out about this on TikTok. I decided to order something and so far I'm loving what they have to offer and how easy their website is to navigate!
Found out about this on TikTok. I decided to order something and so far I'm loving what they have to offer and how easy their website is to navigate!
Halara has a nice website, easy to use, etc. very happy so far! Only it felt like it took ages to arrive. Other than that, I love it ̈
Very disappointed. I bought two dresses using their sizing chart. The dresses arrived and were too small unfortunately. I contacted their support asking to exchange them for another size. I got back a response that basically said ‘Your order is outside the 14-day window of returns. We will not help you. Your case is closed.' I was not asking to return the items, I wanted to exchange these brand new, unworn, tags-on, still in package items for something that worked because I liked them but they were just too small. I didn't realize it was a 14-day policy, I thought it was the industry standard 30-day return and 60-day exchange policy. That was not obvious on their site. How does a 14 day policy even work with online orders? If I'd known that it was only 14 days, I would not have purchased them. Not only was the customer service rude, but they were super unhelpful.
Sadly, I will not buy from Halara again because of this awful customer service. Now I'm stuck with two dresses that don't work, out my $70, and Halara lost a good customer. I'm a honest customer that's willing to spend good money on good clothes at places that treat their customers with decency, consideration, and respect. Not everyone is the -buy it, wear it once, return it- type. Perhaps if they updated their sizing chart, and changed their return policy to more of the industry standard, I bet they would have a lot more repeat customers (probably myself included if it wasn't for the rude customer service representatives). I guess I will just go back to Nordstrom, where I get good service and returns are no hassle. Even Walmart is better than these guys! Halara lost a good customer, and I feel like I was swindled. They also have been absolutely harassing me with marketing emails and text messages since I ordered from them. I feel like on top of this terrible experience, I'm being harassed by their marketing campaign. Don't bother, save yourself the hassle and disappointment and go somewhere else.
Tip for consumers:
Watch out for their poor sizing chart, slow shipping, and 14-day return policy.
Products used:
Dresses
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi K, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
So I ordered 2 pieces from Halara. One was a pair of leggings- Cloudful® High Waisted Crossover Side Pocket Plain Plus Size Full Length Leggings *1- which were 45$. They are the best leggings of my life(but also why in the world are they $45?) It feels like you are walking around naked. They are thin so they are not great for the weather if there is cold or a chill. They also have already caught near the ankle on something and look slightly damaged. After 1 wear.
What I hate... really hate is the dress! Everyday Deep V Neck Ruffled Hem Velvet Plus Size Mini Chill Dress- Looks so pretty from far away in the pictures but up close I can verify this fabric feels like the tacky cheap fake velvet for Christmas stockings and not something I would want to wear on my body. Also there was a thread sticking out prior to being worn- not sure how well made the seams are. It is way too big. I wear a size 22 usually so I float between 2x and 3x. I went with the 3xl as everyone said true to size. I will tell you the truth- I am swimming in it- everywhere and its not a flattering style on. The fabric is very stretchy so If I were to purchase this again i would do a size 1x or 2x- this is far too large. Save yourself the cost and hassle. The leggings were great- I think the dresses are a bit like Shien- and they are all coming from China- This is not a $50 plus dress. I would not pay $30 for this on sale at Walmart.
I highly recommend these clothes to anyone for everyday wear. I get a lot of support in the top without wearing a bra under the in my feels tank
It was fine. A bit vague about when to expect my order but it didn't take very long and I was apprised about a couple times with updated info
Price and that they were pet hair resistant.
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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Sorry to hear our product ordered wasn't the right fit for you. We just reached out via private message too! Hope you’ll give us a chance to make things right.