The Knot

I am a Professional DJ who figured the Knot would bring me more business... what a Ripoff they Promised me to try it for 3 Months then I can cancel anytime. When I tried to cancel after 3 months of not getting an Wedding Leads they said that I would have to keep it for 6 months. I was Furious and called management still insisting that I keep it for 6 months. They said according to your contract but I said that I didn't have a contract? They still didn't cancel my account and I will not pay them What A RIPOFF STAY AWAY!

This company is so crooked I have no idea how they get away with what they do to couples and vendors. They lie steal and misrepresent everything they offer. STAY AWAY!

Do not become a vendor for the knot and invest your money in them!

I have never wrote a review before but I feel like I need to write one to help other makeup artists and hairstylists like myself from getting scammed in hopes of growing their clientele.

I was given an interview with Desirae, which the whole time seemed too good to be true. The day of our appointment came where she would be sharing her screen to go over The Knot. I was expecting a presentation on the company's goal and more information on how many clients they take per year, what it would look like to become part of their time but INSTEAD as soon as the meeting started without showing any numbers or credibility, Desirae asks me how much I can spend on advertising. She wanted me to spend $500 PER MONTH on advertising.

It doesn't matter if I make that much per month or not on clients. $500 on just advertising when nothing can guarantee me that I will get clients and without even giving me background information on the company is absurd.

Even though I was not part of their team and can't say that I didn't get clients I want other vendors to pay attention to these details that can easily make you fall into spending $500 per month without getting any leads at all.

The Wedding Knot & The Wedding Wire are the very worst. Total waste of money and you will regret your decision.

So, I'm getting married soon. I'm at a complete lost of what to do, where to start, what's good and what's bad. Came across the knot from pinterest and I hated the site. I mean, freaking hated it. In order to see much of anything I had to sign up. Well, what if I don't want to and I just want wedding ideas? To my chagrin, I signed up and I didn't regret it, oh my gosh they're so helpful with lists and countdowns. I signed up with my facebook and they automatically put his name in the "groom" slots. I thought that was super cute. BUT they don't have everything, just some things to get you started a lot of suggestions on where to start and a few tips here and there. They even have an app. These are all good things, but what I didn't like comes next.

Call me bridezilla but I like everything to be in one place, super organized and details just right. When I want to take a quiz on which wedding dress is right for me I want suggestions on where to look, link me to some websites. When I say my budget is $6,000 be reasonable. How can I spend $38 on the grooms tux and shoes? When I see wedding ideas, share how they did it or link me to more pictures, maybe a wedding story link not just an option to like it.

Yes, I'm being a bridezilla I think. But I don't think it's the BEST site for weddings, just a good one. I'm a firm believer that if you want the best, you go to Pinterest. Where you can get it all from one site to a million other in one board, two boards, twelve boards if you need it.

I, too, had the same Christmas debacle experience. Had I wrote this review Christmas eve, I probably would've given The Knot a minus 100 review. However, I also realize that things happen and wanted to give the company a chance to right their wrong. I did a little research online and reached out to the CEO. He immediately put me in touch with the customer service manager, who immediately tracked down my package and had it overnighted. She and I emailed back and forth and they are in between switching warehouse companies. While I was beyond frustrated that I wasn't going to have my products for Christmas, I also understand that things happen that aren't always within our control. 100% the online/phone customer service department did not handle things how I would have wanted them handled; which is why I reached out to higher ups. I know that when I ran a business, people don't always handle situations like you want them to (like you are paying them to). So, in a nut shell, did I have a good experience? No. But I am not going to blast them out of the water because mishaps do happen and they did remedy my issue. The products were beautiful and I got them at a steal of a price. I just printed pictures of the products and wrapped those in a box instead. Once the gifts arrived, their quality was second to none!

I tried to get my business taken off theknot because I never put it up in the first place. Not only did someone put my business as a vendor but they attached a website that was from 2002 that I haven't used since then and I can't access. They left a negative review although they never contacted me stating their was any issues. They said they didn't get all the photos they wanted because I wouldn't take control of their group. Their group had been doing tequila shots since before the ceremony and was drunk and out of control. Theknot will not remove the site even though the site was set up fraudulently. They told me I needed to claim the site and correct the information. I tried to set up a new site with my actual true information. They took the new information and combined it with the old site and only corrected the email address. They will not allow me to respond to the negative feedback because I am not paying to do that. That is why I have always used wedding wire and wedding wire is an amazing tool that is FREE! If there was no stars that's what TheKnot would get. Now I am attached to an account that is fraudulent and hurts my business and I can't even respond. The feedback was left over 6 years ago and I just found it when I did a search to see if I had other reviews on the net. I suggest everyone do the same because you may be listed on theKnot without knowing it.

We have a lot of out of town guests attending our wedding. So, I thought creating a wedding website would be a great way to keep guests informed, I was VERY wrong! When I first created "my website" I was given a unique URL name which I then had printed on my save the dates. This way guests to could check the site for the most updated information as we finished our planing. Fast forward a few months, they switched to new site builder and I am no longer able to access my website to edit it. I emailed The Knot asking if there was any way they could help. Their response:

1. You will have to start your wedding website from scratch.
2. If you have a free URL (theknot.com/wedding/) then you will receive a brand new URL.
Unfortunately the original URL you had will not be transferable to the new website layout.

So, I provided my guests with a URL that now has incorrect information on it and I am unable to update the information. The absolute least they could have done was warn us about the changes that were going to take place. Our wedding is 5 months away, the last thing I was to do is deal with figuring out how to delete an old website and create a new one. Please, if you are deciding between different websites to use to create your wedding site, DO NOT USE THE KNOT!