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The Mine has a rating of 3.4 stars from 485 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Mine most frequently mention free shipping, timely manner, and best price. The Mine ranks 2nd among Interior Design sites.
I had read most of the reviews that were mainly negative and that made me feel uneasy, as I had read them after ordering my sofa table and thought I'd have to go in circles if anything was wrong with it... but I had no need. Speaking with the person who took my order was friendly, I was informed by email about the order, approximate date of delivery more than twice. Many complained about the shipping boxes their item came in yet I found the shipping box to be very sturdy, secure and not banged up. Upon opening the box, I found the table to be in tact, no parts missing, all the screws, along with directions were in there. The table is very heavy, looks impressive and of good quality and design. I could find no faults.
BEWARE! Horrible company, horrible customer customer service. PayPal should suspend doing business with them. Still waiting after 2 months for my refund... which by the way was significantly less than the money spent because of the "restocking fees" they cleverly hide when you order.
Quality products with excellent pricing and fast shipping. I am happy with my purchase.
We love our new light, everybody that see it says how nice it is!
Do not buy from atg you will be sorry. Very poor customer service, Very rude superviser.
We are always pleased the selection, quality, pricing and service. Always. Thank you.
Always quality products.
Door pulls and cups came on time and as described.
Love buying from the ATG Store. The very best products and customer service.
ATG had the EXACT picture lights I had been looking for AT A GREAT PRICE! I am a very happy customer!
Have placed order for several lamps from ATG as well as tools. We have never been disappointed.
We have ordered previously and have had a great experience. Our merchandise arrived as we expected.
So far has a good experience - Ordered a few items over the year. Good Customer service.
Items were shipped quickly and were just as described... Thank you
Found what I wanted and ordered it. Received it very quickly.
Very well made products, well packaged and shipped speedy thanks!
The service was excellent and the Drapery panels are amazing!
Great customer care. They really care about your shopping experience.
Great products accurately marketed, helpful staff on line. Great selection.
Experience was superb and super fast order processing and absolutely fast shipping
The last experience was very good, only the shipping was slow.
Had the best price and the shipping was quick and free.
Easy ordering, easy & safe paying, quick delivery!
Good product at a good price - it adds up to a good experience
Ordered kitchen sink, which was as described and shipped quickly.
Excellent customer service via 800 number. Super Fast shipping
Gain trust and grow your business with customer reviews.
Welcome to The Mine - a curated collection of high-quality home furnishings, lighting, hardware, & home d̩cor to fit your home's unique style.
The Mine, headquartered in the Pacific Northwest, is a premier destination for fine furnishings unlike any other in the online retail space. And now, we’re the first to introduce a truly personalized customer experience – Personal Concierge – that provides one-on-one assistance to those seeking the ultimate in comfort shopping from concept to completion.
The “Minds Behind The Mine” partner with cutting-edge designers as well as world-class leaders in innovative customer care to create a unique experience for every visitor that combines exceptional service, fresh design inspiration and a killer selection.
That’s how we make it easy to get the home you crave.
