The Mine has a rating of 3.4 stars from 485 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Mine most frequently mention free shipping, timely manner, and best price. The Mine ranks 2nd among Interior Design sites.
I had read most of the reviews that were mainly negative and that made me feel uneasy, as I had read them after ordering my sofa table and thought I'd have to go in circles if anything was wrong with it... but I had no need. Speaking with the person who took my order was friendly, I was informed by email about the order, approximate date of delivery more than twice. Many complained about the shipping boxes their item came in yet I found the shipping box to be very sturdy, secure and not banged up. Upon opening the box, I found the table to be in tact, no parts missing, all the screws, along with directions were in there. The table is very heavy, looks impressive and of good quality and design. I could find no faults.
BEWARE! Horrible company, horrible customer customer service. PayPal should suspend doing business with them. Still waiting after 2 months for my refund... which by the way was significantly less than the money spent because of the "restocking fees" they cleverly hide when you order.
Good experience with the website. Easy to navigate and find products.
I have purchased several items from ATG and the experience has been very good. Fast shipping too.
Ordered bath handles. Arrived in a timely manner and were exactly what I wanted
Great service when calling and always have received accurate online orders timely.
They had what I wanted at a great price with fast shipping!
Excellent product selection at competitive pricing; fast delivery; good customer service.
Best price on the internet, fast shipping and well made. I was really impressed with ATG
Love the variety of items and free shipping on all my orders, whether large or small.
Always a pleasure dealing with Jennifer Miller. She helps me find the best pricing for my clientele
Helpful service, timely order processing and quality product
Excellent service and the product exceeded my expectations.
Items were better than pictured and arrived promptly
Ordered Winners Only End Tables. Great product and fast shipping!
On time shipping, product notifications, great communication with this company
Quick and easy way to shop for special home needs.
Trained and helpful floor workers. A nice shopping experience.
Nice product well constructed good materials. Shipping was fast, look great in my kitchen
It was so easy to shop and they had just what I wanted.
Product shipped promptly and price was really good.
Ordered a clock for my parents. Very cute & they love it!
They have a lot of options and the shipment is great!
Welcome to The Mine - a curated collection of high-quality home furnishings, lighting, hardware, & home d̩cor to fit your home's unique style.
The Mine, headquartered in the Pacific Northwest, is a premier destination for fine furnishings unlike any other in the online retail space. And now, we’re the first to introduce a truly personalized customer experience – Personal Concierge – that provides one-on-one assistance to those seeking the ultimate in comfort shopping from concept to completion.
The “Minds Behind The Mine” partner with cutting-edge designers as well as world-class leaders in innovative customer care to create a unique experience for every visitor that combines exceptional service, fresh design inspiration and a killer selection.
That’s how we make it easy to get the home you crave.