• The Original Fly Orb

The Original Fly Orb

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Overview

The Original Fly Orb has a rating of 1.3 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 0%
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How would you rate The Original Fly Orb?
Top Critical Review

“A ton of fun, but extremely false advertising”

Julia Z.
4/20/24

So, this thing got me and my family laughing hysterically trying to use it, but it doesn't stay charged for 30 minutes, not even 10 minutes. It takes longer to charge than it works for. It flys for about 5 minutes. I got 2 thinking "the original fly orb" was legitimate because they had their own website. It's pretty scammy. Im especially upset that it only lasts 5 minutes. They say it's supposed to take 15 to charge and fly for up to a half hour, but it also says 10 minutes in the manual. It only lasts 5 though. The plastic cage is extremely flimsy, but it protects the blade I guess. Its extremely fun, I just wish the company weren't complete liars. And also, if you try to tap it with your shoe and have it return to you, it doesn't work. It turns itself off. I was so excited for this thing, I figured technology has advanced a lot but I guess it was just too good to be true.

Reviews (70)

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phone number (11)
Thumbnail of user juliab1067
Pennsylvania
2 reviews
21 helpful votes
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April 20th, 2024
Verified purchase

So, this thing got me and my family laughing hysterically trying to use it, but it doesn't stay charged for 30 minutes, not even 10 minutes. It takes longer to charge than it works for. It flys for about 5 minutes. I got 2 thinking "the original fly orb" was legitimate because they had their own website. It's pretty scammy. Im especially upset that it only lasts 5 minutes. They say it's supposed to take 15 to charge and fly for up to a half hour, but it also says 10 minutes in the manual. It only lasts 5 though. The plastic cage is extremely flimsy, but it protects the blade I guess. Its extremely fun, I just wish the company weren't complete liars. And also, if you try to tap it with your shoe and have it return to you, it doesn't work. It turns itself off. I was so excited for this thing, I figured technology has advanced a lot but I guess it was just too good to be true.

Thumbnail of user leanneb190
California
1 review
0 helpful votes
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January 22nd, 2024

I thought this would be a fun gift, I wasted $68.
One was broken before I even opened the box. The other one broke with in five minutes, no control over where it goes,, It slams into everything.
Cheap plastic toy, Grandson was so disappointed.
I Tried to get a refund and got nowhere.

Thumbnail of user sarahg2117
Maryland
1 review
0 helpful votes
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January 6th, 2024

Very unhappy. I purchased three for Christmas, one was given, the other two this weekend. I purchased in September because I thought they were so cool, but inferior they are. My granddaughter received the broken one. I fear the other two are broken as well. Unfortunately, I didn't set them up, I just wrapped them. Customer service said they cannot help because it's past 60 days. I won't recommend or purchase these again. I could be out 80 dollars, totally unacceptable especially for such paltry products. Seriously these are probably worth 3 bucks. Don't waste your money

Tip for consumers:
That they would not honor return of defective merchandise.

Thumbnail of user anned698
Connecticut
1 review
0 helpful votes
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January 21st, 2024

I've never written a negative review for anyone or anything before this. However, I bought one of these things for my Godson. The first time he used it, pieces came flying off of it. I have been emailing this company for weeks now. There response has been vague and useless. I should have stuck with Amazon at least they have respect for there customers and try to work things out. Never, Never buy from this company!

Thumbnail of user juliah945
California
1 review
0 helpful votes
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December 30th, 2023

My Flying Orb was broken when I received it so it never charged at all. I have reached out to the company via email (there is no phone number) and absolutely no response. Save your money do not buy this product!

Thumbnail of user tiffanyf418
Oklahoma
1 review
0 helpful votes
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January 28th, 2024

I purchased 2 of the flying Orbs for my boys for Christmas, and one of them came broken and they say on the website that they would do refunds or exchanges and also that they would be so fast at contacting you back. However they have Not messaged or emailed me back. I do believe they are scammers and they give you junk crap that doesn't work! Please beware that you may pay for something that comes broken!

Thumbnail of user hf76
New Jersey
1 review
0 helpful votes
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January 9th, 2024

Our flyorb broke immediately - the light string broke off and tangled in the propeller. I've contacted to company multiple times over the last few weeks without response despite their website saying they respond promptly. They also claim a 30 day return policy however it's pretty hard to return if no one will respond. Knock offs from Amazon probably would've been the better way to go. Had high hopes for this but super disappointed.

Thumbnail of user brynnb26
Washington
1 review
0 helpful votes
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February 4th, 2024

Bought 2 of these for grandchildren, they loved playing with them for the 15 minutes they worked. You would think since they are designed to throw and play with they would be more durable. What a waste of $60 and disappointment for my grandchildren

Thumbnail of user riggs59
California
1 review
0 helpful votes
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December 29th, 2023

They say their product is the original and everything else is a knock off. They claim they have a 30 day return policy satisfaction guaranteed. They just don't respond when you have an issue. No phone number to call. The flying orb is cheep and came broken. Hopefully future customers read all these reviews.

Thumbnail of user maryr4002
Washington
1 review
0 helpful votes
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December 20th, 2023

Be very careful ordering from this company. I ordered two of these and the next day tried to cancel realizing my grandchildren already had been given these last Christmas and one broke within minutes, and the other within two weeks.
I have now contacted them four times trying to return the unopened boxes with not even one response from them. They do not show a phone number for you to contact them only email.
Total fraud. Do not buy them!

Thumbnail of user jills952
Texas
1 review
5 helpful votes
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December 22nd, 2022
Verified purchase

Same story as others. Ordered 12/05, shipping label created 12/10 but it has not shipped. Emailed 3 times, no response. Website says in stock and free 2 day shipping. Will be disputing charge with bank.

Tip for consumers:
Don’t order from them

Thumbnail of user cheryla814
Michigan
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

I bought 2 of these as Christmas gifts. I did receive. The product is very fun to play with, but are cheaply made and both broke with the first day of use. LED light strip broke with both making them unusable (see photo). Multiple emails to customer service with no reply. Left a review on their site which I'm sure will not be posted as only positive reviews are listed which are probably fake. Would strongly advise against any kind of purchase with this company.

Thumbnail of user damiens92
Virginia
1 review
5 helpful votes
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January 5th, 2023
Verified purchase

Ordered 12/14. I was promised the order would arrive by 12/21. That didn't happen. Order was never shipped and it still sits in Chandler, AZ, according to a useless USPS tracking number. It's 1/5 now and they've not responded to any of my 7 or 8 emails. Of course, there is no phone number.

This company has burned so many people that they should be charged with fraud.

I have had to file dispute with my bank to get my money back.

Do NOT use this company.

Thumbnail of user davidn2312
Texas
1 review
0 helpful votes
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February 13th, 2023
Verified purchase

After multiple delays we finally received the order three weeks after Christmas. Ok...fine. I can deal with that...things happen. We went a different direction on the gifts. Now we want to return the Orbs but no one responds. Their "Contact" email appears un-monitored. During the delay we sent emails to get updates but no response then either. There are lots of other options out there...I would go with them.

Thumbnail of user sherrit138
Ohio
1 review
3 helpful votes
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January 3rd, 2023

I bought 2 weeks ago and have never received them. They took my money though. Nobody has ever answered my emails. This is why we will continue to only buy through Amazon. They fix any problems. These companies screw people. Sherri Toney

Thumbnail of user susanb5086
Utah
1 review
2 helpful votes
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January 4th, 2023

Dang, fell into the same scenario as the others below! Ordered with that guarantee of 2 day shipping. Here it is 3 weeks later and no orb and has not been sent out for shipment per the tracking information. Submitted a dispute with bank. There should be some kind of warning on this website!

Thumbnail of user jenniferv1287
Washington
1 review
0 helpful votes
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December 25th, 2022
Verified purchase

Ordered Dec 3, label created Dec 10, sat in AZ warehouse for 5 more days- received it in CO Dec 20. I am a bit skeptical of the products as the boxes are labeled with a different name than what's advertised from this company. Product is made in China. I opened both boxes before sending to my nephews and noted they are quite flimsy, so I'm hopeful they last and are just made to be super light weight. Instructions are practically nonexistent. Time will tell. How much time? We shall see…. Not sure they're worth even the sale price honestly. #disappointedalready

Tip for consumers:
Give yourself three weeks at least to get these items

Thumbnail of user pamelao738
Arizona
1 review
2 helpful votes
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January 21st, 2023
Verified purchase

I ordered on November 17th for Christmas. It finally arrived January 10th and does not work. I have emailed them six times with no answers. My next step is calling my credit card company and doing a fraud claim.

Thumbnail of user mercyk21
South Dakota
1 review
1 helpful vote
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January 19th, 2023
Verified purchase

Took a month to get them and had to pay a extra five dollars because package labels were incomplete. They don't work properly and good luck getting in touch with customer service. I've emailed them five different times and all they did was send me the same tracking number that shown my product hadn't moved for weeks...same thing I was asking questions about. Not helpful at all. Huge scam

Thumbnail of user scottw2092
Florida
1 review
0 helpful votes
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January 16th, 2023

Ordered and paid for item Dec 26,2022. Have not received delivery as of Jan 15,2023. Company provides no phone number but I have sent 3 emails using their website and received no response. Sounds like a scam to me. They advertise they ship from AZ and not China and item is delivered in two days. Last time I checked, Dec 26 to Jan 15, a little more than 2 days. Contacting bank today to see if I can get my money back. Don't recommend purchasing this product from this Company.

Thumbnail of user alanc713
Florida
2 reviews
1 helpful vote
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February 7th, 2023

I should have read the comments before purchasing this. Ordered 12/10/22, told it would arrive for xmas. Received it on 1/6/23. The company didn't respond to my emails about delivery, so i got my nephew a similar one on amazon which arrived before christmas. Trying to return the unopened one to original fly orb and have sent no fewer than 5 emails. No response. So i'm stuck with this thing, and given the bad overall experience, am hesitant to give it to someone for a birthday present cause i'd say the percentage is high it won't work.

Thumbnail of user dagmarv9
Massachusetts
1 review
0 helpful votes
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March 10th, 2023

I bought orb for my grandson for christmas, exactly 12.9.2022, website says it will be shipped in two days, but I could not give it to him because it did not arrive until 1.8.2023, he played with orb one day and it started to smell like the electrical wire burn, I contacted company several times, first time about not being delivered on time for christmas, never heard from them, even though their web site states that they are in 21 century with communication technology...
When orb broke after one day using it I e-mailed again and nothing on their part, I know that their policy says in "original condition", but how kid suppose to play with it if he can't take it out of box and use it...
That company is worst I ever dealt with, product doesn't stand up for what they claim it to be,
I don't like to write negative reviews but they just take money
Terrible product

Thumbnail of user beckyb547
North Carolina
1 review
1 helpful vote
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March 11th, 2023
Verified purchase

I ordered the Original flying orb, weeks before my grandson's birthday. It was supposed to be shipped 4 day express. It took about a month to get it, weeks AFTER my grandson's birthday. Then it didn't work. So for the past 3 weeks I've been contacting them and they will not talk to me. Beware!

Tip for consumers:
They are a rip off

Thumbnail of user emilyr178
Canada
2 reviews
4 helpful votes
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January 19th, 2023
Verified purchase

I've been back and forth with the company after I received a broken orb that was supposed to be a Christmas present. They took a while to get back and then tried to convince me to except another one from them. I accepted, then was sent nothing and no response at all or tracking number.
I am fed up, this is a piece of junk and super cheap for the price! I just want my money back and don't want another orb, but they are pretty much ghosting me now.
I will leave another review if I actually get my money back!

Tip for consumers:
Good place to express how you review an item

Thumbnail of user stevez492
Texas
1 review
7 helpful votes
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December 23rd, 2022
Verified purchase

I ordered my orbfly on 12/6... I received shipping and tracking information on 12/13... today is 12/23 and according to the USPS tracking number that they provided, USPS has still not received the package. I have been trying to contact them for the last week and they will not respond. I filed a formal dispute with my credit card company today. There are a lot of online vendors that sell these Orbs. My recommendation is that you buy from a vendor that sells through Amazon.com or Walmart.com. Amazon and Walmart will both help you, if the transaction goes bad.

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1.3
70 reviews
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