The Original Fly Orb has a rating of 1.3 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases.
So, this thing got me and my family laughing hysterically trying to use it, but it doesn't stay charged for 30 minutes, not even 10 minutes. It takes longer to charge than it works for. It flys for about 5 minutes. I got 2 thinking "the original fly orb" was legitimate because they had their own website. It's pretty scammy. Im especially upset that it only lasts 5 minutes. They say it's supposed to take 15 to charge and fly for up to a half hour, but it also says 10 minutes in the manual. It only lasts 5 though. The plastic cage is extremely flimsy, but it protects the blade I guess. Its extremely fun, I just wish the company weren't complete liars. And also, if you try to tap it with your shoe and have it return to you, it doesn't work. It turns itself off. I was so excited for this thing, I figured technology has advanced a lot but I guess it was just too good to be true.
So after waiting for 30 days to receive it came after Christmas and after the New Year. Once received I advise no one to waist 30 dollars on this it does not work as described. My Grandson is 10 played with it twice and put it back in the box. He was very disappointed after waiting so long for it and the excitement when the box came only to be disappointed again. Also I must mention they have a lot of bad reviews I wish I had read before I ordered but it was on my grandson's list so I just ordered. Customer service does not respond to emails or questions or reviews. I do plan on posting on yelp and a few other places because 30 dollars a lot of money for a toy that does not stand up to what it's suppose to do. Very disappointed customer. I advise people to go directly to the website and see the reviews for yourself.
I did not receive the Flying Orb in the time that was promised. Once I did receive it, it didn't even make it two weeks without fans breaking. The company doesn't respond to emails (I've sent several) and they don't have a phone number to call.
Ordered 12/06/22 and nothing yet. Yet they ship from Phoenix and 80% ships within 24hrs. They claim a state of the art shipping facility, can't prove that by me. Order from China, you will get it quicker.
I feel like an absolute fool. It's sad that there are people like this in the world that take advantage of people. Shame on the social media for continuing to let this product be advertised on their platforms. I pray the people behind this scam have a change of heart in their deceptive practices & give people their money back.
Just like the other reviewers, ordered two weeks ago and it still hasn't been shipped, even though they advertised two day shipping. Received email claiming it's "on the way," when in actuality it hasn't even been received by the post office. No reply when contacted. No Xmas gift for my child. These people are horrible.
Tip for consumers:
Not to be trusted
Ordered in mid December and never received product. I received an email with a tracking number on 12/24, according to the tracking number, the package was never brought to USPS for mailing. Company is unresponsive to emails. I wonder if they sent the tracking number to boost 5 star reviews, without ever intending to deliver the product. This company is definitely not legit.
Tip for consumers:
Do your research! This site claims to be the original flying orb. Unfortunately, I researched this claim after I submitted payment, and what I discovered is that this site makes false claims, and they seemed to pop up out of nowhere just in time for holiday thievery. You've been warned - don't purchase from these crooks!!
Same story, zero response, zero items, took my money, total scam, and I'm currently waiting on hold with bank to report the fraud. My only regret is that I don't live in Chandler, Arizona, where their "state of the art packaging and sending facility" is located. I have actually had a couple of very vivid dreams about driving up to their office, walking into the facility, and confronting them in a very direct way. Just goes to show how when you get scammed, it's always on your mind...my kids asking me every day if their presents came yet doesn't help either.
Another scammer that should be prosecuted and put in jail!,ordered 3 balls on 12/14/22,received a tracking number on 12/18/22,continually shows USPS awaiting item possesion.It is very disheartening knowing that people can stoop so low to steal!Just as the previous reviews of this so called business,they say to contact them via email regarding any questions about your order and they will respond within 24 hours,bogus!I have made numerous attempts,no response and no phone number for contact besides the number logged on the BBB website,and that number is a Wyoming phone number.Bottom line,,nothing but thieves!
Tip for consumers:
Check reviews and other ways to get information on business
I ordered 2 of the original fly orbs. I got a tracking number 10 days later after numerous emails that got no response. After a few days I realized I was burnt on $50. UPDATE: Now, 3 weeks after i ordered, i got an update through usps that the awaiting item status changed and my order is being packaged for delivery and got a date for delivery in just 5 days. They arrived 3 1/2 weeks after ordering, they are cheap junk. They're actually labeled the Fly Nova Pro and once turned on it takes off by itself and floats away from you too fast to be able to catch. It immediately floats up and to the right everytime. It is EXTREMELY loud and annoying. CAN NOT be used inside! Completely worthless, the led strip lights inside the ball broke the first time it hit grass.
My experience has been the same as others. I ordered in mid December and still haven't received Jan 10. I have emailed several times with no answer. Will report to BBB and also cancel the charge on my credit card. These folks need to go to jail!
I want to return the orbs I ordered, but even after multiple emails, I get NO response. Their website promises person to person customer service. This is a crappy company with NO customer service. Do not buy from this place!
Do not buy from this website - a total scam! I ordered on November 30th for a Christmas gift and still have not received it - it is now 1/12/23. Despite several emails asking for my money they have neither refunded money nor sent the product. If I could give a negative star rating I would.
Purchased 4 off these as gifts. Started using the first and it very quickly broke. Decided to return the package and followed the website instructions. Sent message requesting the return but never got a response. Sent 2 more messages, same result. Purchased through PayPal and they took over. After a few weeks they got seller to agree to full refund. Unfortunately when I got to FedEx I was told cheapest return from Philly area to South Africa would cost more than $300. US mail was much less but still almost what I'd originally paid for the items. NOT A GOOD COMPANY TO DEAL WITH!
Ordered 2 online Dec 8. Shipping was supposed to be less than a week. No product delivered so had my bank reverse charges beginning of January. Product was delivered broken Jan 20th. I thought no reason to waste anymore time, I had gotten my money back. March 24 bank sent letter saying company had taken money back out of account. Company still does not reply to emails and no phone number to call.
Products used:
Flying Orb
I ordered as a Christmas gift it was supposed to arrive in 10 days. It was an arriving I never got the confirmation email for sending it out, I wrote three or four emails and never got a response. I had to purchase a different one cuz it was a gift. And now weeks after Christmas it's arrived. Now I'm trying to figure out a way that I could return it and get my money back. It was one of the worst dealings with it internet company I've ever had. I tried of course to get a hold of him again once I got the notice that they were shipping it cuz I no longer wanted it but no response to any of those. I can't figure out another way to get a hold of them cuz they won't answer the emails
This is a rip off site. There is no customer service. There is no place on their site to leave a legitimate review from real customers. I ordered 2 balls. One of them did not work from the start. We checked them out before wrapping them and giving them to our grandsons. The other one worked less than a day before stripping out. I have contacted the company 3 times and haven't heard a peep from them. Don't give them your money.
I thought buying from the original flying orb ball website would insure that I would be buying my grandson the best there is because there were so many to choose from but I should have read reviews first. What a waste of money. Within 10 days of him opening it up for Christmas it quit working and I haven't been able to get anyone from The Original Fly Orb company to answer my emails. DO NOT TRUST THIS COMPANY
Fly Orb advertised delivery within 2 to four days. After 5 days of no delivery I em for a response. Their response was a 30 digit ups tracking number which was invalid. I think I have been scammed for $50.00 Please don't order from them. Amazon is advertising the product with delivery within two days.
I ordered from this website 12/11 and after a week has passed, I had not received any communication about my order since the original order confirmation. I emailed them on 12/17 asking for an update. Today is 12/20, and I received no response to my inquiry. Now after seeing other negative reviews on this site, I'm convinced this company is a scam. Now I have to go through the trouble of reporting fraud to my credit card company and scramble to find another Xmas gift for my nephew. DO NOT ORDER FROM HERE.
I purchased this toy 4 weeks prior to Christmas for my son. It never got shipped. I contacted the service three weeks after and they simply said that it takes 5-10 business days to receive. I responded that it had been over 5-10 business and, per the tracking, has not even been shipped. Despite two emails, they ended their response to me. I never heard back. So I contacted my credit card company and asked them to reverse the charges since I never received the product. I then received the toy the next day. But it didn't work. It fell straight to the ground. I reached out again to explain that the toy was dysfunctional and again, never heard back. I never write reviews but I am so frustrated with this company, their lack of service and their lack of a good product. I DO NOT recommend this product at all. It is way overpriced and not worth the $27.99.
I received my orb 3 weeks after I ordered it. When trying to test it out for the first time, the directions say to shake it once. So I charged it. The only way to turn it on was an extremely small button on the top. When I pushed the button, it went flying out of my hand and hit the wall. The propeller stopped working and when I reached out to the company, they're refusing to assist in either repairing or replacing it. STAY AWAY FROM THIS COMPANY!
Tip for consumers:
This company does not stand behind their product. Buyer beware.
I ordered The Orb as a gift for my tween nephews on November 12,2022. The site didn't give any shipping options other than one but said shipping would be expedited. The shipping took extremely long to arrive with no movement or email correspondence. The items didn't reach me until nearly a month later. After receiving the items, I reached out directly to start a return on 12/17/22. The items have never been opened or taken out of the package. On 12/18/22, the company responded to ask if they were defective or damaged to which my reply was no on the same day. No response! On 1/4/23, I reached back out for a return, to which they replied asking if the items were damaged. I replied again with the answer that they weren't. They responded with a denial for a refund as they do not issue returns if the items aren't damaged. Nothing on the site or at the time of payment does it say this anywhere! DO NOT BUY FROM THEM! WORST COMPANY EVER!
I wish I would have checked the reviews first. You cannot call them and I emailed several times with no response to make a return of 2 balls for $50. A scam!
I ordered this product over a month ago and still haven't received it so I have sent them 4 emails regarding this with still no reply. They have no problem taking you're money but they won't send you what you bought! DO NOT BUY AN ORB! SCAM!
Same story as everyone else. Ordered 12/12/2022, today is 12/29/2022 have not received it yet and I am out $100.00. I am a bigger sucker because i ordered 4 of them and i did not check for reviews prior to placing my order. I thought they were "original" and a better product of the ones on Amazon. BIG MISTAKE. They have no phone number. They haven't responded to my numerous e-mails. There is no customer service at all, Zero Nothing. Their address is not even listed online anywhere and you can not even report them to the Better Business Bureau. My bank won't refund me because i was careless enough to purchase from them to begin with. They give you a tracking number from USPS about a week after your purchase but they only create a label. Upon tracking it, it only informs you that a label was created but USPS has not received the actual package being sent yet. You will get that message for days. My order never shipped. Never got anything and I am out of the money i spend. Plus no gifts for Christmas which i have to replace. I left a review on their site but of course they never posted it. The reviews they have on there are fake. Its a shame, but its my fault for ordering from them and not Amazon, where at least i could dispute it if i don't receive it. Then we wonder why small businesses don't thrive. How can you trust with instances like this...
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