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The Rotten Fruit Box Reviews Summary
The company has garnered a mixed reputation among customers, with many praising the quality and flavor of its freeze-dried fruit products, which are often described as innovative and satisfying. Customers appreciate the health-conscious approach and environmentally friendly packaging. However, significant concerns arise regarding customer service, particularly issues related to order delays, unresponsive support, and difficulties with cancellations and refunds. While some customers have had positive experiences with timely deliveries and helpful service, a notable number express frustration over poor communication and perceived lack of accountability, indicating a need for improvement in customer relations.
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Absolutely amazing idea! This company supply so many different freeze dried fruits that are bursting with flavour! We have probably tried about 80% of their range so far.
They supply them in recyclable packaging and deliver in a cardboard box,, they are thinking of the environment as well as their customers.
You even get a reward on your birthday!
What's not to love!?
I love the idea and waited and waited for arrival of the box. It never arrived, no emails, no communication about ETA or delivery delays. When I asked for a refund they replied with a slightly unprofessional tone. Could be better service, would buy if I saw it in a shop.
The Rotten Fruit Box is love at first sight. Even though I waited a little while for my order, it tasted amazing. I really liked the snacks from this store. And the concept itself is also very cool, I like that the creators of the site have found a new approach to food recycling. I'll order 100% on The Rotten Fruit Box more than once again.
How lovely to have this fruit on my cereals every morning not only does it taste good but also has the smell of the fresh fruit it also is good for snacking on.
I will certainly be recommending this to friends and family and will certainly be purchasing again
Great company and amazing freeze dried fruit! My favourite is the cinnamon apples. Bonus: You get a free pouch on your birthday, how cool is that?
I bought a variety pack and loved every fruit even ones i dont normally like when fresh. Peach and pineapple were my highlights. Will order agsin as soon as olives are back in stock and some other new fruits added recently. Keep up the good work.
I have ordered twice now from the Rotten Fruit Box and really happy with the products and service, so will continue to order. I initially ordered out of curiosity and that it is hard to get ripe seasonal fruit where I live. I hate that beautiful fruits are left to rot that I wish I was eating also I wanted to have healthier snacks available. So far I have loved trying out the various fruits and adding them to our breakfasts, desserts, salads, treats and snacks. A little goes a very long way and you can taste the superior flavour. I also love the crunchy texture that some of the bigger fruits like peaches and pineapple have as it makes a healthy substitute for crisp cravings. Glad they use compostable packaging and always feel like it is Christmas when I et a box in the post:-)
A great company with a great idea! Love the fruit, love the taste, love the range, love the packaging!
Big fan.
I'm in love with freeze dried fruit, and this guys make an excelent product! I find dried fruit soft and sticky and this frreze driwd fruit is crunchy and super tasty. You can use as snach, take it with yogur, add it to your milkshake, even to add color and taste to the salad! There are some sweeter fruits and some sour fruits, if you don't like all the flavours I recommend the custom set or even give it a try buying one or two bags. I'm a customer forever
I have recently found out about the rotten fruit company from my neighbor and decided to give it a try. It did take a while for the shipment given the situation (covid) but we're so happy with the fruit! My kiddo loves the strawberries the best, my favs are the apples! Always handy snack and we're supporting small private farmers. We'll definately be a returning customer!
Great idea to help fight food waste.
Sensible compostable packaging and great tasting fruit. I have tried 4 different flavours now and they have all been yummy.
I am not going to lie to you, it has been about eighteen hours since The Rotten Fruit Box arrived and I have already eaten all of the freeze-dried pineapple. Like, I can not even described to you how good it was.
The box was wonderful - in fully biodegradable, compostable packaging and crammed to the brim with nutritious, healthy goodness. So good that I have already put an order in for my second box.
Loved the snacks I received! They were all super tasty and this company helps reduce food waste! Will probably buy a gift subscription for friend, with kids especially, as I can't imagine a better substitute for the junk food type snacks kids often eat, than these shelf stable, complete, all natural, tasty bits! I also love the surprise factor of the seasonal box (There are other, more customizable options). My only complaint is that the pouches are pretty small, but they are making them compostable now, so that's a plus!
I have enjoyed the quality of fruit snacks provided by the rotten fruit box.
They provide a relatively healthy, and tasty snack
I first tried s few different pouches of the selection month's ago and was convinced I met my match be it strawberry or banana or other I'm a customer and a good one.
I've had a great experience with this company. The fruit is always delicious and packaged with care. Would highly recommend!
I love the ethos of any company trying to reduce waste and help smaller farmers, who wouldn't. My two grandsons love the fruit and it's a great way for them to eat healthily. Tasty, healthy and helping the planet along with helping smaller farmers. I love it. The company are always helpful and friendly too.
My daughter and I love rotten fruit. We are always so excited to receive it in the mail. Also great customer service.
I've only had one Subscription box but was very happy with it and have added a few more pouches to try as well as getting another box. Going to try baking and making ice cream with my next box.
I've ordered many fruits with them, I only wish the price was lower. They're yummy! I haven't had any problems with them. Shipping does take a bit longer, but that doesn't bother me.
From the business
100% natural freeze-dried fruit snacks in a box. Healthy freeze-dried fruits from small farmers delivered straight to your doorstep. Help reduce food waste. 100% natural freeze-dried fruit box. Ideal for home or work
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi John!
I am sorry to hear that it looks like your box got lost. It has certainly been one of the side effects of the Coronavirus lockdowns. We have been fortunate that is has been very rare. We do send out several email to our customers after purchase and when you reached out saying your box hadn´t arrived we immediately offered to expedite another box. Unfortunately, you didn´t accept this offer and asked for a refund which we submitted. Your suggestion that we refund your box and still send out snacks was not something we could have done. Thank you