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First, they tried to tell me I couldn't return the two blankets I ordered from them, even though I was within the return window. Then, they reluctantly gave me an address to mail the return, which cost me $37 dollars, and they inexplicably sent the package back to me! They haven't responded to any of my emails after that. What kind of company does this? I've never experienced such horrendous customer service. Also, their blankets are crinkly.
NEVER RECIEVED MY ORDER! I have ordered blankets which had no issues, but January 25,2024, I placed an order for three robes for my grandkids a neon pink case, and their buttery socks today is February 23,2024 still NO ORDER!
Products used:
NEVER RECIEVED MY ORDER!!!
These blankets are very soft, however you apparently must open all items as soon as received in case they are damaged. You have a very small window for returns, even if it's due to the shop sending a damaged product. I received my item almost TWO months after purchasing. I never once was emailed saying shipping was delayed to one item being out of stock. They won't send other items separately. Because of this, a gift arrived late. Not only that, but I opened it past the five days (saved it for someone else as a gift) and it had a good size HOLE IN IT. Contacted customer service and there's nothing they can do. Complete WASTE OF MONEY.
Tip for consumers:
Avoid at all costs
Products used:
Blanket
I got some jewelry pieces here from The Styled Collection this summer and they are very nice. They came super fast too. I got a few bumbags too for $10.00! Everyone asks me where I got them at Williams College! They look designer. Recently my mom ordered their blankets for my dorm room and they are so comfy. Better than barefoot dreams blankets and less than HALF the price! All of my friends now have them too! Best prices and designer looks here! Highly recommend.
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