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The Whiz Cells

Overview

The Whiz Cells has a rating of 4.4 stars from 232 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service, fast payment and gift card. The Whiz Cells ranks 3rd among Sell Cell Phone sites.

service
2
value
2
shipping
2
returns
2
quality
2
This company responds to reviews on average within 2 days

Instant Feedback

2,380 reviews
How would you rate The Whiz Cells?
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Louisiana
1 review
0 helpful votes
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Quick and painless
January 13, 2025

Received my kit to ship the phone to them quickly and got my funds quickly. Process was quick, and easy. They were also very responsive to emails.

Date of experience: January 3, 2025
Travis M. The Whiz Cells Rep
3 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Texas
1 review
0 helpful votes
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Fast processing
February 16, 2025

I love the fact that they process your order as soon as they receive it and pay your money immediately. Great company.

Date of experience: February 6, 2025
Travis M. The Whiz Cells Rep
2 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Virginia
1 review
0 helpful votes
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I honestly was very uncomfortable at first sending my phone to them, not knowing anything about the company, but they answered all my questions. They answered all my emails within seconds of getting them and everything went completely smoothly with them. I got my money instantly just as told and would definitely do business again with them.

Date of experience: November 26, 2024
Travis M. The Whiz Cells Rep
4 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

California
1 review
0 helpful votes
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Changed from $78 for 2 phones to $20
December 20, 2024

From reading the other reviews and my experience this is their game. They always find some reason to lower their offer by a lot once they have ur phone.

Date of experience: December 10, 2024
Travis M. The Whiz Cells Rep
4 months ago

As explained via email, this is not a game that we play. Our website is clear on the definitions of conditions. You placed an order for a Galaxy A54 & a Galaxy S20 both in "Good" condition, which is defined as having no scratches that can be felt by the fingernail, no cracks, & everything 100% functional. You sent in a Galaxy A54 with deep screen scratches & a Galaxy S20 with screen scratches, burnt in/ghost images, & a cracked back. This isn't a case where we were looking for a reason to lower our offer, this is a case of your devices being misrepresented. We offered to ship the devices back to you at our cost, just as we paid to have them shipped to us. You decided to accept the $20.

Wyoming
1 review
1 helpful vote
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Very happy
December 28, 2024

I expected $35 but got $70. And it was fast! I was Leary of getting much as
My iPad screen was trashed. I sat on it!

Date of experience: December 18, 2024
Travis M. The Whiz Cells Rep
4 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Colorado
1 review
0 helpful votes
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Fast and Accurate
January 24, 2025

If you are honest about the condition you get what they quote

Date of experience: January 14, 2025
Travis M. The Whiz Cells Rep
3 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Michigan
1 review
0 helpful votes
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Great customer service
December 27, 2024

Website was easy to use. Payment was fast. Response to my email inquiry was also fast. Very pleased and recommended to my friends and family. Very professional and honest.

Date of experience: December 17, 2024
Travis M. The Whiz Cells Rep
4 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Massachusetts
1 review
0 helpful votes
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WHIZ gave a quote of $160. I reset the phone to factory settings cand sent it in. WHIZ informed me that the phone was locked and could only pay me $60.
I am sure the phone was not locked when I sent it.

The Whiz Cells attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 26, 2024
Florida
1 review
0 helpful votes
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The only place to sell your cellphones
April 4, 2025

The process is really easy, they offer fair prices and getting paid is super fast same day.

Date of experience: March 25, 2025
Travis M. The Whiz Cells Rep
4 days ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Florida
1 review
0 helpful votes
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Fast and fair
December 29, 2024
Updated review

Easy process with the site online, response was swift and price paid was fair.

Date of experience: December 19, 2024
Travis M. The Whiz Cells Rep
4 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.


Easy process so far
December 22, 2024
Previous review

Easy process so far

Date of experience: December 12, 2024