The Whiz Cells

I filled out the form for a OnePlus 9 Pro 5G and I entered information according to the options presented to me. I was supposed to get about $170, which I used towards a new phone, and it was fine to me. When the Whiz received it, they docked $100 through no fault of my own. They need to update their options so we don't expect more and have a bad experience, like I did.

I love 🥰 the process it's very easy 😍sale my telephone

The agreement was to sell the phone to them, but they ran a check and it turned out that Samsung still had not credited my trade-in device to my account, so these folks offered me half of the original offer for a phone that was worth $1800 brand new at the time. I declined and they were angry that I apparently wasted their time, but that doesn't constitute the vindictive act of reporting my phone stolen though. They were very lucky that Sansung returned my money and trade-in.

Whiz Cells were amazing! I was able to print my shipping label from home to mail. As soon as the item was received my money was deposited into my paypal account. Very easy and quick to do!

I thought the phone was in good condition. The case was perfect without a mark and the screen only had the faintest of "smudges" in the most used areas that were only visible at certain angles and invisible with the display on. Seemed to fit the "few light scratches, can not be felt by fingernail" if not better. I would personally consider it excellent if I were buying a used phone. They graded it "other" without explanation and lowered the offered payout for by 20%.

They said my phone was locked with a pin code. I debt then the only pin codes I've ever used and they said none of the pins worked. I sent my device reset completely. They just didn't want to pay the amount I was quoted. Original quote was $640, I wound receiving $160. Pathetic. I will never use this company again and i will be sure to share my experiences with others. Worthless!

Clear instructions telling me how to find my model # and memory and how to rate my phone, how to mail it (they paid postage) and when I would receive their price for it. Then, they sent a note saying what they would pay for it (as expected) and when payment would arrive. Everything was clear and concise. When I wrote with question, I got an immediate polite answer.

They messed up in the beginning but eventually made it almost right. Started off telling me I sent them 1st generation iPad- they fixed that saw it was indeed 5th generation. Two days of emails with two different people. Then was told it was WiFi only and dropped the offer $10. I told them when I first filled out the form it was WiFi only! Didn't want to start another 2 or 3 days worth emails- so took the offer. Have a phone I had set up to sell to them but decided to try someone else. They were very nice about everything but they should have honored the offer.