Overview
The Whiz Cells has a rating of 4.4 stars from 232 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service, fast payment and gift card. The Whiz Cells ranks 3rd among Sell Cell Phone sites.
Instant Feedback
Received my kit to ship the phone to them quickly and got my funds quickly. Process was quick, and easy. They were also very responsive to emails.
I love the fact that they process your order as soon as they receive it and pay your money immediately. Great company.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
I honestly was very uncomfortable at first sending my phone to them, not knowing anything about the company, but they answered all my questions. They answered all my emails within seconds of getting them and everything went completely smoothly with them. I got my money instantly just as told and would definitely do business again with them.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
My second phone I sold arrived on time and i got the money the within the same.
It wasn't stolen or lost like my first phone was thanks last company I mentioned in the in the title.
I want to say thank you from the of bottom heart for your excellent service. You guys definitely have my word of be a loyal permanent customer for life.
Dr. Mary Lemar
(The) Whiz Sells lowered my trade-in price a bit without a valid enough reason but I was able to bargain with them a bit and get a bit more for my iPhone. Payment was received the same day! Courteous and communicative. I would definitely do business with them again but next time I'm going to try to sell my phone or tablet myself first. Still recommended!
Thank you for the positive review. The valid reason was given. Our website states that we purchase iPhones with battery health/capacity greater than 85% & the device that you sent in was 80%, which was clearly explained. We are sorry if there was some confusion due to our communication on this matter. Should you have any devices to sell in the future, please remember us as we would love to work with you once more as we have twice in the past.
Highly recommended! Fast payout! Courteous service! SASE included to send device to them too! Sold my Pixel 8. Got as stated amount. Will use again!
I had an iPhone with a non OEM battery to sell. I emailed asking advice about how that would be priced and was told to list it as "broken." But when I sent it in, they said it should be "other" and reduced the price offer. Not what I was hoping for.
Thank you for the review. You are correct that you were asked to list it as "broken". However when you placed your order, you listed it as "cracked glass". You also did not disclose that the phone gets hotter than normal when charging which indicates further issues with the battery and/or internals.
For all the work we put in charging the phones up, seeing what phones were what, all info needed. We got a loisey 100 bucks for 4 perfectly good phones. They say they take locked phones but they don't. And they do not pay you in 24 hours either
We do purchase locked devices, & we purchased yours. You had 3 devices where 2 were MDM locked & 1 was Google/FRP locked, which our website states we do not pay the full quote for. We sent you several emails & texted you asking you to remove the MDM & FRP locks, which at first you never replied to. The order was explained to you in detail & we sent you SEVERAL emails where you replied with questions that we answered. We cannot pay out in 24 hours when you're not accepting or declining our offer. You were paid just a few hours after you accepted the requoted offer. If you weren't happy with the requote, you had the option to decline it.
Easy and I hope we really get what we are offered. We'll see!
Easy online they quite a price then lower it when they have the phone. I bet they do that to everyone
Your device was heavily scuffed & you stated that the device was in "Excellent (Like New)" condition. We sent you a requoted offer, which you had the option to decline & we would've sent it back to you at our cost. You chose to accept & you were paid. The device also had screen scratches, but we did not take anything off for that.
I received the information in good time, but the return was insufficient to what could have been given for the exchange of the items given.
Thank you for the review. You sent us a broken Edge 30 Pro & stated that it only had cracked glass. We sent you a requoted offer which you could've declined & we would've happily sent it back to you. We hate to hear that you're not happy with the transaction. Should you have another device to sell in the future, we'd appreciate the opportunity to earn a 5 star review in the future.
If you don't want to mess around with selling on Craigslist/eBay/FB marketplace then this is a good option. Didn't get as much as quoted on one tablet due to minor frame damage but it's not worth my time to sell elsewhere for $20 more. If your device has screen damage I think this is a good option for most people.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. Also, if you could please provide feedback via email to sales@thewhizcells.com for why you left a 4 star review so that we can improve our customers' experience? If it's regarding the comments posted here, no need to reach out. Unfortunately with the frame damage that was present we had to take off due to the fact that we would have to disclose the defect prior to selling, which devalues the device. We appreciate your business & hope to serve you again in the future.
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- Johnson City, TN, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.