Overview
The Whiz Cells has a rating of 4.4 stars from 233 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service, fast payment and gift card. The Whiz Cells ranks 3rd among Sell Cell Phone sites.
Instant Feedback
Whiz Cells were amazing! I was able to print my shipping label from home to mail. As soon as the item was received my money was deposited into my paypal account. Very easy and quick to do!
Clear instructions telling me how to find my model # and memory and how to rate my phone, how to mail it (they paid postage) and when I would receive their price for it. Then, they sent a note saying what they would pay for it (as expected) and when payment would arrive. Everything was clear and concise. When I wrote with question, I got an immediate polite answer.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
They messed up in the beginning but eventually made it almost right. Started off telling me I sent them 1st generation iPad- they fixed that saw it was indeed 5th generation. Two days of emails with two different people. Then was told it was WiFi only and dropped the offer $10. I told them when I first filled out the form it was WiFi only! Didn't want to start another 2 or 3 days worth emails- so took the offer. Have a phone I had set up to sell to them but decided to try someone else. They were very nice about everything but they should have honored the offer.
We apologize for the bad experience. We were training a new employee that only looked at the box that you'd sent it in. We would appreciate another chance to earn your business in the future.
I did the quote online and they gave my old phone exactly the right amount. They had the best quote compared to other sites I went to and there was no hassle in delivering my phone to them or them trying low ball me.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
To say doing business with The Whiz Cells was a pleasure is an understatement. The whole process was quick and easy and the same day they received the phone I got my money which was exactly what they originally offered to the penny. If I ever have another phone to sell I will definitely be using them again.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
Good price for a used phone. Easy to complete the process. Would be helpful to have more details on the phone quality. My check arrived promptly.
Thank you for the positive review. If you have any questions during the selling process, please don't hesitate to contact us at sales@thewhizcells.com
Simply a misleading offer for my phone. Very vague phone condition choice on your website that made me an offer way higher than what I was actually given.
You should be ashamed of your shady business model
There was nothing misleading about your offer nor was there a vague phone condition choice. You sent us a Google/FRP locked device. Our website is clear that we do not purchase iCloud/Google/FRP locked devices. We sent you 3 emails asking you to remove this lock. We never heard from you. We then send you 3 more emails requoting the device due to the lock being present in an effort to gain your business now & in the future. You didn't respond to the first 2, but accepted the 3rd one. You were promptly paid out afterwards. Had you just responded to our emails, we could've explained the situation to you, remedied the issues if you provided the solution on your end, & paid you out what you were quoted originally. If you weren't happy with the requoted offer you could've declined it & we would've sent it back to you. You did not. You accepted. Even after you were accepted & paid out, we offered to send the device back to you.
Very easy to navigate and no confusing instructions. Thanks so much!
Whiz cells gave me the most for my phone then others, the process was easy and received the payment extremely fast. I appreciate it!
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
Easy to deal with great customer service recommend them to anyone that has a cell phone to sell
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
Would sell to them again 2nd time i have used them
You only have a few options for "condition" of phone. When I mailed it in, it only had a cracked screen. Magically, when received it has a whole litany of other issues.
Hi David, I am sorry that you are disappointed. The pixel you sent in the LCD flashes, had a blackspot in the LCD, it is a broken phone. Most buyback companies would not have offered anything. Again, I am sorry you are disappointed, that is never our goal but the wrong condition was selected.
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- Johnson City, TN, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.