business logo of The Whiz Cells

The Whiz Cells

Overview

The Whiz Cells has a rating of 4.4 stars from 234 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service, fast payment and gift card. The Whiz Cells ranks 3rd among Sell Cell Phone sites.

service
2
value
2
shipping
2
returns
2
quality
2
This company responds to reviews on average within 3 days

Instant Feedback

2,394 reviews
How would you rate The Whiz Cells?
grey star
grey star
grey star
grey star
grey star
North Dakota
1 review
0 helpful votes
Follow David P.
Unfollow David P.
Send Message
Share Review
Report Review

Wasn't worth my effort
October 21, 2024
Updated review

You only have a few options for "condition" of phone. When I mailed it in, it only had a cracked screen. Magically, when received it has a whole litany of other issues.

Date of experience: October 9, 2024
Travis M. The Whiz Cells Rep
6 months ago

Hi David, I am sorry that you are disappointed. The pixel you sent in the LCD flashes, had a blackspot in the LCD, it is a broken phone. Most buyback companies would not have offered anything. Again, I am sorry you are disappointed, that is never our goal but the wrong condition was selected.


Seems very easy and painless
September 24, 2024
Previous review

Seems very easy and painless

Date of experience: September 14, 2024
Ohio
1 review
0 helpful votes
Follow Shawn H.
Unfollow Shawn H.
Send Message
Share Review
Report Review

Great Experience
September 29, 2024

I have used 3 other sites to sell electronics, and have been satisfied with those 3. For this particular phone I really needed the highest payout and Whiz Cells was $70 higher than the best of the 3 I usually use.The offer was honored (phone was excellent) and payment was very fast. I will definitely consider them the next time I need to sell a phone.

Date of experience: September 19, 2024
Travis M. The Whiz Cells Rep
7 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Colorado
1 review
0 helpful votes
Follow Wayne K.
Unfollow Wayne K.
Send Message
Share Review
Report Review

Good again!
October 26, 2024

Not the first time I sold to Whiz Cells. Always smooth and fast response. Fast payment, even by mail.

Date of experience: October 16, 2024
Travis M. The Whiz Cells Rep
6 months ago

Thank you for the positive review & your continued business. We look forward to working with you again in the future.

Texas
1 review
0 helpful votes
Follow Charlez A.
Unfollow Charlez A.
Send Message
Share Review
Report Review

WhizCells is the best!
September 17, 2024

I had an old cell phone sitting on my desk for at least three years. I kept it for a backup just in case I needed it. I started thinking how it loses value every day. I searched online to find a buyer and found WhizCells. I got top dollar for my smart phone and tablet. They offer free shipping and many ways to receive payment like PayPal, direct deposit, and check. Their process was unbelievably fast. In less than a week the process was completed. I received great communication throughout the process. This company must have a great leadership team and the best employees to perform like this.

Date of experience: September 7, 2024
Travis M. The Whiz Cells Rep
7 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Pennsylvania
1 review
0 helpful votes
Follow Sal J.
Unfollow Sal J.
Send Message
Share Review
Report Review

Fast!
October 2, 2024

Super fast transaction. Turn around time on inspection was extremely quick. Fair market value with my trade in. Will gladly do business again with the Whiz Cells!

Date of experience: September 22, 2024
Travis M. The Whiz Cells Rep
7 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

New York
1 review
0 helpful votes
Follow Sung K.
Unfollow Sung K.
Send Message
Share Review
Report Review

Excellent! Excellent! EXCELLENT!
October 5, 2024

The whole process was so smooth and extremely easy. I was impressed, to be honest.
Nothing to worry about other than whether you should sell or not.
I highly recommend.

Date of experience: September 25, 2024
Travis M. The Whiz Cells Rep
7 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Illinois
1 review
1 helpful vote
Follow Ryan R.
Unfollow Ryan R.
Send Message
Share Review
Report Review

The promised amount was not paid.
September 20, 2024

The promised amount was not paid and there was no chance to reject the new offer. Instead, I was forced into a much much lower offer which I would have ultimately rejected have been given the opportunity.

Date of experience: September 10, 2024
California
1 review
0 helpful votes
Follow David V.
Unfollow David V.
Send Message
Share Review
Report Review

Easy
November 17, 2024

Easy, clean transaction- higher price given than apple trade in

Date of experience: November 7, 2024
Travis M. The Whiz Cells Rep
5 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

New Jersey
1 review
1 helpful vote
Follow Cyn R.
Unfollow Cyn R.
Send Message
Share Review
Report Review

Disappointing
August 6, 2024

They quoted me an offer than offered a lesser offer for a burnt image issue. They sent pictures after I emailed them but it doesn't show the issue that they say the phone supposedly has. I took great care of the phone. It had a case and everything. This was very disappointing.

Date of experience: July 27, 2024
Travis M. The Whiz Cells Rep
9 months ago

We were very disappointed as well. The original quoted offer was for a OnePlus 11 in "Excellent" condition. As stated on our website Excellent condition is defined as flawless & in like new condition, with less than 10% of devices qualifying. We received a device that had burnt in images that were clear in the photographs that were sent to you.

Colorado
1 review
0 helpful votes
Follow anthony g.
Unfollow anthony g.
Send Message
Share Review
Report Review

Fast and efficient
July 29, 2024

The process was transparent and the information was all accurate. I was paid (the amount that was offered) within the same day that the phone arrived to The Whiz Cells. I was able to track the phone throughout the process. Transferring the funds to my debit card was easy and almost instant. Thank you for being true to your words and operating above all expectations.

Date of experience: July 19, 2024
Travis M. The Whiz Cells Rep
9 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.