It took a few phone calls and questions Eventually things got done. Ask for your discounts, they will offer it voluntarily.
I don't know if Steven will ever see this, but his service was phenomenal. He was patient with me in reviewing various options. Though I had a company in mind when I called, he still took the time to check for lower offers on my behalf. Very thorough and confident in explaining the policy coverage. In total, the call did take about an hour, but it didn't feel like it! (I only knew after ending the call.) It was a stressless process. Though he did have to put me on hold a couple of times, he'd check back at good intervals to keep me updated on the process. Added bonus, I got an amazing deal on car insurance! My current policy is about $100 less expensive than my previous.
J L. - I'll be sure to pass along your kind words to Steven. We at The Zebra really appreciate the time you took to let us know how we did. Kind words like these mean the world to our team, and success stories like yours give us fresh motivation to serve. Our goal is to make shopping for insurance q uick and painless, and we're so glad that you had that experience with us. Please don't hesitate to reach out if we can be of further service. Have a great day! - Emma W
All the reviews they quoted me from Basic to Better to Best were garbage. Their BEST quote was more expensive than what I currently pay and was for less coverage.
A complete waste of time. Do not bother and definitely do not use this website to shop or buy any policies.
With this agent R.A. I felt like she was concerned about my issue and made me feel totally at ease. I got what I needed for car insurance and will definitely recommend her to family and friends.
Lisa was incredibly helpful after having a horrible experience with an insurance company I had been a customer of for over 15 years. The process was quick, painless, and saving me lots of money as my monthly payment was cut in half! Lisa was very informative and explained everything clearly.
Amanda - We are SO glad you found success with our service. Monthly payment cut in half? That is something to celebrate. You can't see us, but we're doing a happy dance on your behalf from behind the screen. Thank you for letting us know about your experience, and we look forward to serving you again in the future. - Emma W.
Friendly and extremely knowledgeable. I was given four companies for auto insurance with outstanding rates. I was able to choose my coverage limits, discounts and add-ons. Option to pay monthly or in full for extra discounted price. Entire process took 15 minutes, and my card and policy were emailed to me straight away. I'm sticking with The Zebra!
The Zebra made it easy to get me the lowest quote possible. My agent is always on call when I need her. I've had to make quite a few changes since I started my policy and My'Linda has been eager to help. Personally this has been my best experience car insurance.
Reed is the man! He quickly made me believe not all insurance people are out to get you. He did a great job explaining everything and giving me a great price with best option. Saved me over $200.00 on my 6th month policy. I am very happy with Zebra and Reed and State Auto.
They collect your personal information and show you some links for other insurance companies. You have to enter the details again the ins company sites.
This was honestly my best experience purchasing insurance that I've had since I started driving 20 years ago. I would consider this agent a friend after such a brief transaction. Fantastic service and he deserves a raise, promotion, and bonus.
Overview
The Zebra has a rating of 3.6 stars from 254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Zebra most frequently mention customer service, extra mile and full coverage. The Zebra ranks 2nd among Car Insurance sites.
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- Austin, Texas, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Whynot, for taking the time to leave a review. Smart consumers compare and we're so glad you were able to compare rates with The Zebra.