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The Zebra

How would you rate The Zebra?
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Ohio
1 review
5 helpful votes
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zebra.com insurance rates
September 15, 2020

They tell you 10 quotes but after you list all your personal information you only get 3 quotes. They list other insurance companies but you have to go on each site and list all your personal information again on each site.
Don't waste your time

Date of experience: September 15, 2020
Florida
1 review
0 helpful votes
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Great customer service
December 8, 2020

I found a really good quote and was said that I needed to call to get it. It was the easiest phone call and the service representative was really nice. She explained everything to me and it was a good experience.

Date of experience: December 7, 2020
Maine
1 review
7 helpful votes
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Misleading
August 19, 2019

Its just a portal to get you to a bunch of insurance company sites that ask the same questions and probably get a commission for doing it. They say "give us your email and we won't spam you" LIE 15 mins later I start getting e mails from insurance companies I did not contact asking me to call them. RUN Forrest RUN!

Date of experience: August 19, 2019
Texas
1 review
0 helpful votes
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Useless
August 5, 2023

The Zebra collected all my information and sent me to four insurance companies' website without providing quotes. What's the point of collecting all my information and sending to the the individual companies website on which I have do all this all over again? Not going to use it again and I would not recommend it to anyone.

Date of experience: August 5, 2023
The Zebra Review Team .. The Zebra Rep
over a year old

Hi Michael, we're sorry you had a bad experience comparing insurance rates with The Zebra. Smart consumers compare, and we aim to simplify the process of shopping for insurance, not over-complicate it!

Texas
1 review
0 helpful votes
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Fantastic Service!
April 11, 2021

Kudos and special thanks to Kelsey Telinde with Zebra in customer service. She knows her job well. She hooked me up with insurance and roadside service in a matter of minutes. She was very kind and friendly. Zebra has a jewel working for them and I hope they realize it. Thanks Kelsey!

Date of experience: April 11, 2021
The Zebra Review Team .. The Zebra Rep
over a year old

Jana - Thank you so much for the kind words about Kelsey. I'll be sure to pass them along. Hearing success stories like these is so encouraging to our team, so thank you for taking the time to let us know about your experience. - Emma W.

California
1 review
7 helpful votes
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Worthless... Don't waste your time. Worthless... Don't waste your time. Worthless... Don't waste your time. Worthless... Don't waste your time. Worthless... Don't waste your time. Worthless... Don't waste your time.

Date of experience: January 21, 2020
Michigan
1 review
0 helpful votes
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Auto policy
May 17, 2022

Hi The Zhebra
Natalie, ext# 105 ( customer service) and Jasmine@ success team are very polite, nice, professional, knowledge with unbelievable patience, they listened me out that all I needed. I'm very happy that used The Zhebra. Thanks a lot for having such employees in your company, I do sincerely appreciate all your efforts. God Bless You all!
With best wishes and regards
Policy holder Igor Kerimov

Date of experience: May 16, 2022
The Zebra Review Team .. The Zebra Rep
over a year old

Igor - Thank you for taking the time to call out your agents by name and compliment them. Messages like this mean so much to our team. We're so glad that you left those conversations feeling heard and supported. You don't get that a lot in the insurance industry, and it warms our hearts when we can make at least one person feel important! We're always here if you have a question or need our help again. Have a fabulous day, Igor. - Emma W

Alabama
1 review
0 helpful votes
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They helped me save 50 dollars a month on my car Insureance and went the extra mile to make sure the Insureance agency i was hooked up with handled my questions with honest answers and made sure i got the coverage required

Date of experience: May 11, 2021
The Zebra Review Team .. The Zebra Rep
over a year old

Nathaniel - We appreciate your positive review about your recent experience with us! We strive to make shopping for insurance easy, transparent, and painless. So glad you had success using our service. If you have any further questions, please give us a call. We're always happy to help! Thank you again. - Emma W.

Florida
1 review
0 helpful votes
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J.A.M.
May 2, 2023

I wasn't sure what to expect when i went online, but I'm so glad I did. Filled in my information and then was connected to Evin. So pleasant, informative and efficient. Found me an insurance policy that meet my needs. When I phoned him and was ready to purchase my new policy, he walked me thru the whole process. I'm very pleased and satisfied with his assistance.

Date of experience: May 2, 2023
Virginia
22 reviews
75 helpful votes
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SCAM!
August 14, 2017

I saw an add for this site. Gave them a try for auto insurance quotes. They gave me some great rates so I called to verify the rates were for full coverage and YEAH, every quote they gave me from insurance companies were completely BOGUS!
Do not waste your time with this site, I wasted my time for you.

Date of experience: August 14, 2017

Overview

The Zebra has a rating of 3.6 stars from 254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Zebra most frequently mention customer service, extra mile and full coverage. The Zebra ranks 2nd among Car Insurance sites.

service
78
value
77
shipping
8
returns
5
quality
68
This company responds to reviews on average within 2 days