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The Zebra

How would you rate The Zebra?
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Texas
1 review
1 helpful vote
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Thank you Lisa
February 2, 2022

Lisa was incredibly helpful after having a horrible experience with an insurance company I had been a customer of for over 15 years. The process was quick, painless, and saving me lots of money as my monthly payment was cut in half! Lisa was very informative and explained everything clearly.

Date of experience: February 2, 2022
The Zebra Review Team .. The Zebra Rep
over a year old

Amanda - We are SO glad you found success with our service. Monthly payment cut in half? That is something to celebrate. You can't see us, but we're doing a happy dance on your behalf from behind the screen. Thank you for letting us know about your experience, and we look forward to serving you again in the future. - Emma W.

North Carolina
1 review
0 helpful votes
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Options Galore
July 11, 2022

Friendly and extremely knowledgeable. I was given four companies for auto insurance with outstanding rates. I was able to choose my coverage limits, discounts and add-ons. Option to pay monthly or in full for extra discounted price. Entire process took 15 minutes, and my card and policy were emailed to me straight away. I'm sticking with The Zebra!

Date of experience: July 11, 2022
Tennessee
1 review
16 helpful votes
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The Zebra made it easy to get me the lowest quote possible. My agent is always on call when I need her. I've had to make quite a few changes since I started my policy and My'Linda has been eager to help. Personally this has been my best experience car insurance.

Date of experience: September 22, 2020
Maryland
1 review
0 helpful votes
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Reed is the man! He quickly made me believe not all insurance people are out to get you. He did a great job explaining everything and giving me a great price with best option. Saved me over $200.00 on my 6th month policy. I am very happy with Zebra and Reed and State Auto.

Date of experience: December 2, 2020
Washington
1 review
0 helpful votes
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This was honestly my best experience purchasing insurance that I've had since I started driving 20 years ago. I would consider this agent a friend after such a brief transaction. Fantastic service and he deserves a raise, promotion, and bonus.

Date of experience: October 29, 2020
Washington
1 review
0 helpful votes
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Great customer service
October 21, 2020

It was very refreshing to receive an excellent rate on my car insurance. Not only that, The customer agent remembered me, and I called 1 month earlier. If gives you the small business feel with a large business service. I'm very happy with my new car insurance.

Date of experience: October 21, 2020
Texas
1 review
12 helpful votes
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This is nothing more than a referral system. They collect all you personal info then sell your contact info to cold calling insurance agents. You will NOT get any comparison pricing thru this website. Then all these awful insurance agents will never leave you alone. You will regret giving them your info. If you do not believe me, just fill in all fake info and see exactly what I said above. AVOID.

Date of experience: June 4, 2020
Texas
1 review
9 helpful votes
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I went through the process of entering info to obtain what I thought would be multiple instant quotes, as advertised. Total waste of time based on the lack of quotes it generated for me.
Upon completion I was only given one rough quote. The other companies had a button to click on next to their name that brought me to their individual websites to start the quote processes all over again. Why have a button that says "quote ready" if there's nothing to view?

Site provided me no value whatsoever. It would be one thing if I could compare companies' quotes side by side (which is what I thought this was)

Date of experience: February 20, 2020
Texas
1 review
0 helpful votes
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Amazing Experience
November 11, 2020

The app was intuitive and quick to use. Both reps I spoke with were genuinely nice and a pleasure to work with. Specifically the insurance agent, he kept the conversation going while doing all the work on his end. My entire experience financing then purchasing this vehicle and getting insurance was done remote during COVID and The Zebra was by far the smoothest part.

Date of experience: November 11, 2020
Indiana
1 review
0 helpful votes
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Lifesavers!
October 4, 2023

My agent was Ms Daniela Vazquez out of Austin, TX, and she was amazing. She went above and beyond to make sure I got what I needed very quickly. I searched for days and the Zebra DEFINITELY had the best rates. Delete that Jerry app people! Lol

Date of experience: October 3, 2023
The Zebra Review Team .. The Zebra Rep
over a year old

Thank you LunaDeSangre for taking the time to leave a 5-star review and these lovely words about Daniela. I'll make sure to pass these on to Daniela and The Zebra team. Smart consumers compare, and we're so glad you were able to find the best rates with The Zebra. We hope we can support you with 5-S tar service the next time you compare rates. Cheers!

Overview

The Zebra has a rating of 3.6 stars from 254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Zebra most frequently mention customer service, extra mile and full coverage. The Zebra ranks 2nd among Car Insurance sites.

service
78
value
77
shipping
8
returns
5
quality
68
This company responds to reviews on average within 2 days