I had the pleasure of working with Ashley N and couldn't have asked for better service! She stayed on the phone with me for over an hour making sure I was getting the best deal out there. Thanks so much, Ashley!
So my auto insurance has been canceled since July 16th without my knowledge because they failed to push the auto payment form through, so they never took my payment and they never told me!
Since then I have driven from Tampa, Fl to Boston, Massachusetts to Chicago, IL, all while not even having insurance! They didn't even communicate with me that the payment was missed!
zebra.com is a joke
Went through and answered all of the questions and entered all of the driver info for my household (3). After it was done "thinking", it presented me with 3 insurance companies (Progressive, AAA and Allstate) and it just had "Get Quote" buttons next to them. Now, I already have Progressive so that button is useless. I clicked on get quote from AAA thinking my info that I just took the time to fill-in would carry over... NOPE! Start over from scratch. Frustrating experience.
I was going to stick with the same car insurance company but I thought I'd take a look just to see. The whole process was really easy and I was surprised to find rates for cheaper than what I was getting. I ended up switching and saving $160 for the 6 month period!
You get a LIVE body when you call comprehensive comparison for lowest premium for the most coverage! I RECOMMEND ZEBRA. Major time save and no annoying repetitive phone calls!
Zebra, and more specifically my agent, Scarlett Ferrigno, was the most helpful insurance buying experience I have ever had. She was thorough and informative, and I will definitely go back when it's time to renew my coverage.
I was very lucky to have clicked on Zebra. Everyone I dealt with was professional and cordial. I needed insurance quickly as my daughter's new car arrived early. Zebra made it quick and painless to locate an excellent policy very quickly.
Steven - Quick and Painless is what we like to hear. We're glad it was easy to make sure you could keep your girl safe. Thank you for taking the time to leave a review. We appreciate the recommendation. Have a great day, Steven and Steven's daughter! - Emma W.
I have been insured with another company for a while and it was breaking me every month. I called the Zebra through my Chime app and now I pay a fraction of the cost and better coverage and I have extras that I didn't have with the other company.So far so good!
Crystal - Your success story is music to our ears. We are so glad that you realized you could get a better rate and that you took the time to compare. We hope you are resting easy with your better coverage and lower rate. Be sure to check back with us in 6-12 months to make sure you're still receiving a cost and coverage that works best for you. Have such a great day, Crystal! - Emma W
I had called a couple of local agencies trying to get auto insurance and wasn't presented a whole lot of options, was told a Progressive policy for $110 a month (liability only) was the best option I had but Progressive wouldn't accept my bank/payment, then they tried to have me set it up on my daughter's account because they (Progressive) liked her bank. WTH? I looked up Zebra, was given quite a variety of choices and companies and found a policy covering the same basic liability for more than $30 cheaper a month. I will recommend your company to anybody looking to actually get a good deal. Thanks, Zebra!
Melissa - We're proud of you for being your own advocate! Smart consumers compare, and you're living proof of that. We're glad you saved money, and that we could make your insurance shopping experience quick and painless. That's always our goal. Have a wonderful day, Melissa! - Emma W.
This company has truly blessed me and my family with affordable insurance so that we can travel safely on the highways. I've had too make budget cuts due too the Covid-19 and had trouble finding insurance that fits our budget until I found to his company. Truly a blessing
Overview
The Zebra has a rating of 3.6 stars from 254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Zebra most frequently mention customer service, extra mile and full coverage. The Zebra ranks 2nd among Car Insurance sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Lil b, for taking the time to write a review. Smart shoppers compare rates to save money and that's exactly what you did. We're so glad you had a 5-star experience comparing rates with The Zebra. We hope we can support you again with 5-star service the next time you compare rates.