website thubmnail of The Zebra

The Zebra

How would you rate The Zebra?
grey star
grey star
grey star
grey star
grey star
Oregon
1 review
1 helpful vote
Follow Christopher P.
Unfollow Christopher P.
Send Message
Share Review
Report Review

Agent was amazing
October 14, 2020

The gentleman who helped me set up my insurence was nice and helpful. Explained everything to me and made sure I got the best rate. He helped me get a rate 100 dollars cheaper then what I was getting quoted by most companies. Would highly recommend.

Date of experience: October 14, 2020
North Carolina
2 reviews
12 helpful votes
Follow Joseph N.
Unfollow Joseph N.
Send Message
Share Review
Report Review

They took time over the phone to get my policy correct. I didn't feel rushed or upsold at all. They truly were interested in getting me what I was looking for and making sure my coverage was what is required in my state.

Date of experience: September 22, 2020
Connecticut
1 review
0 helpful votes
Follow Justin K.
Unfollow Justin K.
Send Message
Share Review
Report Review

A very pleasant experience.
March 1, 2023

I've been searching for a new insurance provider for a while and was disappointed by the quotes I had received from other companies. I tried out Zebra and Blake Trew was extremely helpful, professional, and patient with me. He answered all of the many questions I had, always with a joyful demeanor, and left me feeling confident in my insurance choices. If I ever need to switch my policy in the future I will be sure to return to the Zebra based off of my experience.

Date of experience: March 1, 2023
New Hampshire
1 review
4 helpful votes
Follow C G.
Unfollow C G.
Send Message
Share Review
Report Review

Don't bother
May 24, 2020

If you want to save time by comparing multiple companies at once don't bother with site. After giving zebra.com all your information instead of giving you a quotes that give you a list of companies that they think would give you the best prices then you still have to re-enter all the same information into each one of those individual prices to get the dollar amount other sites can get you at least an estimated dollar amount without having to redundantly enter the same info five and six times

Date of experience: May 24, 2020
Florida
1 review
0 helpful votes
Follow Nick G.
Unfollow Nick G.
Send Message
Share Review
Report Review

She made me feel like I was good with the options around me that she found. I bought the lowest priced one and got away with a sub 300 payment a month. She is the best. Ty so much christie she needs a raise

Date of experience: May 19, 2023
Georgia
1 review
0 helpful votes
Follow Shelby H.
Unfollow Shelby H.
Send Message
Share Review
Report Review

Great Great Great!
April 25, 2023

My previous insurance company Root raised my rate over $110 after years with them with no reason and I stumbled upon Zebra by chance and I'm glad I did! Not only did they beat my previous policy but they also got me more than I was getting. My rate is lower than it previously was including there monthly fee. I highly recommend The Zebra to anyone looking to get GREAT prices with the most bang for your buck!

Date of experience: April 25, 2023
California
1 review
0 helpful votes
Follow Monique V.
Unfollow Monique V.
Send Message
Share Review
Report Review

Excellent Quick Service
May 26, 2023

Dani made shopping for auto insurance very easy. She was knowledgeable and was able to get me the best deal. She was very friendly and personable. She helped me get covered for two cars right away. The process was very quick. I'll definitely be working with her again.

Date of experience: May 26, 2023
Virginia
1 review
0 helpful votes
Follow Brittany N.
Unfollow Brittany N.
Send Message
Share Review
Report Review

HORRIBLE
February 7, 2024

I was told my monthly charge would be $89. I got to the Tag office, and they told me I had to call and update my VIN. I did, and they told me someone didn't put my VIN in correctly, so my monthly charge would go up $100! THIS IS UNACCEPTABLE!

Date of experience: February 7, 2024
The Zebra Review Team .. The Zebra Rep
over a year old

Thank you, Brittany, for taking the time to write a review. Smart consumers compare rates to save money, and that's exactly what you're trying to do. We're sorry that you did not have a good experience comparing rates with The Zebra, and we regret that our error resulted in underpricing your monthly payment. Paying more for insurance than what you were quoted is not the experience we want folks to have with The Zebra. Rates do change every year, so we encourage you to compare rates again in six months to see if you can save on your monthly rate.

Massachusetts
1 review
2 helpful votes
Follow DAVID H.
Unfollow DAVID H.
Send Message
Share Review
Report Review

Waste of time
June 22, 2020

They make you answer a ton of question for about 10 to 20 minutes and then they offer you quotes but youbonly get 5 choices, meaning they probably have agreement with this companies. When you click on the quote, of a companie, they ask you the same stupid questions all over again and then in the end, they ask for your ss# which most likely means they're going to run your credit. If you like to lose a few points from your credit, go through this stupid process.

Date of experience: June 22, 2020
Arizona
1 review
0 helpful votes
Follow Craig D.
Unfollow Craig D.
Send Message
Share Review
Report Review

Very helpful
January 23, 2023

The Zebra representative very quickly found a great insurance company that offered the exact same coverage that I had on my old insurance policy. But saved me $267! I am signed up with a policy I trust at a better rate. I am thrilled that I contacted Zebra.

Date of experience: January 23, 2023

Overview

The Zebra has a rating of 3.6 stars from 254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Zebra most frequently mention customer service, extra mile and full coverage. The Zebra ranks 2nd among Car Insurance sites.

service
78
value
77
shipping
8
returns
5
quality
68
This company responds to reviews on average within 2 days