TicketCenter

Only posting a 1 star because it is not an option to post 0. Horrible experience -- purchased tickets the week of an event. When the tickets were transferred to me they displayed as 'invalid' in my Apple wallet. I contacted Ticket Center's customer service 4 times via phone and 3 times via email. They could not solve my issue and refused to refund me. DO NOT BUY TICKETS HERE. I will never buy from this platform again. Worst experience of my life.

TERRIBLE! SCAM! Do Not Use. Go directly to venue and/or whichever access they use.

Hassle from day one. Very complicated to order. (Should have been my first clue.) Did not realize
I was not using Ticketmaster directly. Tickets-Center is allegedly a go-between/expeditor.

Ordered tickets in February for event Sunday, April 21. No contact until Friday April 19, saying tickets sent, and must be used on cell phone, no physical ticket or email info. No tickets received period. Spent hours on phone trying to resolve. Would not refund payment.
Tomorrow April 20, I will try to get answers from Ticketmaster if possible.

I'm about to write off the almost $300 for tickets, tax, service charges, etc., and call it an expensive lesson learned.

Would give them a MINUS 20 STARS if I could!

I got a text about an hour before the show saying I needed to urgently call. I call and they say that the tickets were double booked and they only offered a refund. I drive three hours and took off work to go to this show. All they offered was a refund. Stay away from this scam!

Asked to change my ticket to a different date, as I have been ordered to work that evening, i was told there's absolutely no extenuating circumstances, and was told they will absolutely not honor any such requests. Ever.
Discussed with the service i received over the phone
Discussed with the policy
Will purposely not order tickets from them if that meant missing an even
Horrible service

I ordered two tickets to a comedy show which should have totaled around $65.00 ($32 each). TicketCenter put my order through and the total came to $185.50. When I tried to cancel the order they refused. As many other reviewers have stated here, there is no customer service to speak of at this horrible company. No refunds and no actual tickets until the day before the show. This latter part is ridiculous as they claim they won't know the seat numbers until then. Even shadier, this event had no reserved seating to speak of and was actually arena seating. They've paid Google apparently to have their company name pop up first for tickets which are only 'transferred' to your email account. So I got taken for THREE TIMES the amount of the actual ticket price offered directly from the show venue. Avoid TicketCenter at all cost.

Nothing but a triple charging scalper site. A garbage company, DO NOT PURCHASE FROM THEM! There is no customer service and you're just out of luck once you realize you've been ripped off.

I would give them a -Zero-if I could. Customer service was horrible. I was looking for Ticketmaster and this came up instead. Plus they charged $100 over the face value of the ticket plus the processing fees. Call their customer service immediately after I realized I was being overcharged to cancel, less than an hour when I did not receive the electronic tickets. In my state it is illegal to charge more than $1 above face value, so not only is it a scam but also illegal to sell above fave value. STAY AWAY

Avoid this company at all costs! They are a complete and utter scam. Refuse to give me my tickets. Avoid them. I have "chatted' with several employees of the company demanding my tickets only to get the run around. IF you buy which I truly hope you learn from my mistake, file an FTC complaint, file a BBB complaint, file a credit card fraud/dispute complaint. This company needs to go away!

Bought tickets for family of 5 (3 minors) to see How the Grinch Stole Christmas. I have purchased tickets on other sites countless times with no issues. When I received my digital tickets they were split into 3 and 2 (not anywhere near each other). Evidently in the fine print they say tickets for more than 4 may be split up. You would think a major warning would pop up and state this anytime you chose more than 4 tickets. Kids and wife were very upset we couldn't sit together. I called customer service and they were of no help. I will never use this service again.

Do not buy from this site ticket center they are a rip off paying 3 to 4 times what the tickets are actually worth I got on their site by accident, it will never happen again! Hopefully this helps other people from getting taken advantage of like I was.

Completely misled, duped and price gouged for tickets to a children's play in a small town! Beware and contact your venue directly for authorized online retailer so you don't get taken advantage too! Sad they would target this type of event and audience.

I bought four tickets to see To Kill a Mockingbird with my family and finally received an email from an unnamed source with a numerical Yahoo address that stated "your order is on" and "cannot be changed". It was full of errors with language and had non-working links that just led to a sad face. Ticket-center's 100% guarantee is actually a 0% guarantee as they said they would "only provide refunds if the show is cancelled" but why would I care about that since I never received tickets in the first place!? I'm investigating legal options at this time. Good for you for reading reviews first! I wish that I did!

As several other people have said, somehow they got to the top position on Google and we all think they are a reputable supplier. I tried to cancel within minutes of my transaction to no avail. Don't go to their site or you will pay as much as 3 times the market rate for event tickets.

This site positions itself like the official seller but don't be fooled. It's a third part that takes no responsibility for anything except taking your money. Not only was I unable to cancel an order that was made in error (right after purchase) but my tickets (once I received them months later) were triple the face value for tickets that were not in demand and still available on the arena site. Customer service is no help and there is no ability to ladder up a claim or issue. No accountability whatsoever.

We spent thousands of dollars on a trip from Canada to See Bonnie Raitt. Bought tickets well in advance for the show on Friday March 10. Fully paid for many many weeks in advance. Received an email from Tickets Center on Wednesday March 8 saying the event has been cancelled. Immediately called the Casino where the concert was to be held. They said absolutely not, it has not been cancelled, it was completely sold out. They took our tickets and resold them for a higher price! I can't warn you enough! Stay away at all cost!

Ticket center pays Google to list top page to snag eager ticket buyers.
As a first time online ticket buyer I fell for their trap! Paid 2 to 3 times what you would pay on any other site for a concert. When I saw the outrageous fees and fines on the checkout page. It was too late, and I immediately contacted them for a refund, and they said no ma'am.! There was no disclosure on the checkout page or web site that refunds will be denied! Now I am stuck with an over priced ticket. I cannot use.fraud Company!

Do not become a sucker like I did by using Ticket Center. Notice how their name and appearance are almost identical to Ticketmaster? It is no coincidence. I purchased tickets for a concert from Ticket Center, and paid exactly $313.50 for 2 Tickets. The very next day I found the same tickets for $50 per ticket. These were General Admission, Standing Room Only. And then when I tried to get a refund for the tickets, they refused because they are secondary market tickets. After you purchase the tickets they are transferred to Ticketmaster for Electronic Entry. I should have read the reviews first, its no wonder they have such a bad reputation. Ticket Center are criminals and I hope somebody sues them. I am going to do the only thing I can at this point, and that is to write as many reviews and blogs as I can, to raise awareness to everyone, to never use the Pirate Company "Ticket Center". They will reap what they sow. It's only a matter of time.

You have to wait for the original owner to transfer tickets, and that owner can say he/she has sent them when in reality they have not, then Ticket Center will not help you, just tell you we have proof of transfer sorry. The only way to fight it is to make a fraud claim with your credit card.

Ticket Center will grossly overcharge for tickets. My stupidity by thinking they are a reputable company cost me $125 for an $8 parking ticket. And when I contacted them they assured me that the laws and regulations allow them to rip people off and they feel good about it. Please look for other ticket options before being grossly overcharged by this unscrupulous company

Our event was cancelled, so these scammers sent me a "coupon" for $377.85 instead of a refund. I'm reporting them to the Ohio Attorney General's office. I will never book through the MGM Rocksino again.

My elderly wife called them to buy minor league baseball tickets for the grandkids. She was not told their face value, nor outfield location, nor extra fees. We got no detailed receipt and were charged $389.97 for 6 tickets that turned out to be readily available from on official seller for $50.82! This feels like elder abuse and more!

TicketCenter is refusing to give me a refund. Instead, they're insisting on a credit. I already explained that my son has a disability with his health already compromised and it doesn't look like we will be going anywhere anytime soon.

Ticket Center charged me nearly twice the price and further inflated the price with "Service Charge". When I called for refund their customer service gave me the run around & after waits for 65 minutes nothing happened. Strongly urge stay away from this site fir any event ticking.