I was robbed using Ticketnetwork. They charged $20 more than ticketmaster. I will never use them again. So disappointed that I got connected with them.
Received the tickets via e-mail within minutes of ordering them. All ready to print them out! So happy! Shawna the rep. I spoke to was patient, curtious and extremely helpful at almost midnight!
I asked for a ticket in the same row and section as the rest of my family, if you had one and you said oh yes for $80 bucks. Well it was for. Row G2 not row 2.
Five Stars! We really enjoyed our concert at the beautiful Lyric venue.
We will for sure go back. The concert was great and the seats were also.
Not to mention the Beauty of the Lyric. Thanks so much
Date of concert was changed, but your automatic emailings/surveys never updated to the new date. Didn't answer my email with question about date. Wouldn't use you again.
First visit to New York for my birthday and my very first ice hockey match! Tickets were on time and venue was amazing, a family sport and a great atmosphere.
Regards
Ian
I purchased tickets for the second time on this site. The website was easy to navigate, will recommend to anyone. I will purchase again from TicketNetwork, Thank you for a wonderful experience.
ORDER TICKETS ON LINE THOUGHT IT WOULD NOT BE AN ISSUE. DID NOT RECEIVE THE TICKETS THAT I OREERED. AFTER FIVE CALLS, TALKING TO FIVE DIFFERENT PEOPLE WAS TOLD THAT YOU GET THE TICKET THAT IS READY NOT NECESSARY THE TICKET THAT YOU THOUGHT YOU WERE ORDERING. WAS A HUGH WASTE OF MY TIME. I PERSONALLY WILL NEVER YOU THIS TICKET SERVICE AGAIN! PLEASE REMOVE ME FROM YOUR WEB SITE!
Anyone on this review site who says they are great obviously works for the company. DO NOT DO NOT DO NOT purchase tickets from them. It is a total RIP OFF! Their website comes up first on Google and it is designed to look like other "legitimate" ticket selling websites. They are money grubbers through and through, looking for their next unsuspecting victim. Put them out of business... spread the word and do not purchase tickets from them. In short, I purchased two tickets to 5 Seconds of Summer. I was NOT told the prices listed were in US dollars. I was NOT told that it could take up to one year to receive the tickets. I was NOT told that I would be charged a "service fee" for each ticket! $36 per ticket for what service exactly? I phoned them! It is such a shame I spent a total of $429 on two tickets worth $79.00 each if that doesn't put it into perspective for you. I called them to get my money back and gee, what surprise, all sales final.
I am a mom on maternity leave attempting to spend what little I had to buy tickets as a surprise for my older daughter. It will take you a long while to get over the extreme disappointment buying tickets from them leaves, so do yourself a favour and don't.
Hello SA! We're very sorry for your unhappiness! We at TN are a nationwide network through which professional ticket-selling companies resell tickets to events. We are not affiliated with any venue, team, or performer, nor do we claim to be. We actually state the opposite on our site above every event listing on our exchange (all 80,000+ of them). Our placement in a Google search is also not something we are able to control. Google calculates the placement of websites for internet searches according to their own internal logic. It's true, as well, that every order placed on our website does indeed have a service fee – a standard practice for all ticketing sites. (Some sites fold the service fee into the ticket price, but we prefer to advertise it separately so you know what you're paying and why.) The service fee you were charged pays for website maintenance, customer service (which you utilized by calling in), secure billing (we host the merchant portal through which you are charged), and the software system that allows ticket sellers to resell event tickets online. (The software itself is something that we design, develop, and maintain internally with US-based engineers.) Please note, additionally, that we don't make any of the ticket price on your order. All that money accrues to the actual seller listing the tickets. The service fee therefore pays for the entire operations of our system.
The seats were not as described in the website. I had a blocked view and the tickets were very pricey for that selection. The players could it have done better in interacting w the fans
Hello Maria. We apologize for any troubles associated with your tickets. We have attempted to contact you to address this issue but have not heard back. Can you please contact us at customerservice@Ticketnetwork.com for further assistance?
Your site was good to buy tickets through. I wish you didn't have extra fees associated with buying tickets to events. The tickets came right away and I did not have any issue with them.
Got tickets and went to concert to find out everyone around us and their friends down on the floor paid $75 for their tickets. Not sure how we got to pay MUCH more then that?!
An 8.00 lawn ticket is listed at 23.00 and then you add a 6.00 fee per ticket and then I have to pay a 7.00 fee so I can print my own tickets at home. Holy crap how much money do you have to make?
DO NOT USE! Paid for lower level tickets and received bull $#*! nose bleed section tickets! Called them and they would do nothing about it and said all sales were final.
Hello Brad! We're sorry for the trouble! The problem is that we don't have any information about your order by which we can address any specifics. Please message us or email us at customerservice@ticketnetwork.com with your Purchase Number and our manager will re-review your issue. We guarantee that a customer will receive the tickets they purchased once the seller has accepted the order. Any change in the tickets would require your explicit consent.
This is a bait and switch scheme and our tickets were ABSOLUTELY not comparable or better than what we thought we purchased. AND CERTAINLY NOT BETTER!
When we downloaded our tickets, we thought these would be our seats, but it turns out, when we got to Wrigley Field, our tickets were on the opposite side of the stadium, There were speakers blocking the view and they were not elevated to the same level as Row 4 in Section 28 - Maker's Mark Barrel Room. There was NO entry or access to the Maker's Mark Barrel Room or nearby bathrooms which is what these tickets indicated. In addition, the seats in section 28 are padded seats! The tickets we ACTUALLY received were NOT padded seats, and they were nowhere near the Maker's Mark Barrel room, nor was there any access to the bar or bathrooms there.
These tickets were ballooned in price - sure we realized this, but what we got was just unacceptable. The tickets we received were NOT BETTER, they were substantially WORSE than what we purchased.
We were very disappointed when the game was cancelled. We are Canadians and wanted to see the Blue Jays play. We would like a refund but we are not sure what path we take to get compensated.
I am sorry to hear about your experience with our service. We would love a chance to work with you in regards to your concerns. Could you please reach out to us at customerservice@ticketnetwork.com so that we can address your concerns.
I ordered my tickets Friday evening for an even on Monday. I will admit I was a little skeptical ordering them, they arrived on time for the event and we had a fantastic time!
I was able to get last minute tickets for a stand up special, and the seats were so close to the stage! Prices were reasonable and customer support was super helpful!
Great! Glad to hear it worked out so well for you. Thanks for your review!
Love is one of the thing that people like to find in some one special person to make them complete, by showing love it make you gain access to their heart
Was very unhappy once I realized I fell for this scam through a 3rd party seller. Was eagerly anticipating seeing Wicked and liked the event on Facebook. Started receiving reminders about the event and ticket sales before the actual on sale date from the venue (which I didn't realize at the time). So once this Facebook link said tickets were on sale I rushed to purchase seats thinking it was awfully expensive for balcony and disappointed because I was trying to work with a budget. Had never purchased tickets at this particular venue so just assumed the price was typical of the location. Imagine my disgust when I printed the ticket and the face value showed half the price that I was charged per ticket. Too late I realized I was swindled by a 3rd party seller and actual tickets hasn't even gone on sale! If I purchased direct through venue site for the same cost I would have been able to get much better seats. In my excitement to purchase tickets for Wicked I wasn't careful in verifying the site I was linked to which was unfortunate. Will be much more careful in the future and never use any advertising link on Facebook or elsewhere again.
Overview
TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 7th among Tickets sites.
Since launching in 2007, our website has helped connect thousands of live entertainment fans to the vast network of independent sellers that list tickets on the TicketNetwork® Online Exchange. These sellers—from fans with extra or unwanted tickets, to professional ticket brokers—offer more than 7.5 Million event tickets on our exchange every day.
Our purpose is simple: provide fans (like you!) with access to this huge selection of quality event tickets, even when they are sold out elsewhere.
We have a dedicated team of professionals working hard to make sure that you have the most up-to-date information about upcoming live events and real-time access to the largest ticket exchange on the web. Most importantly, we pride ourselves on providing personalized customer service, cutting edge security, and a 100% Money Back Guarantee, so you can shop safely.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Joy! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!