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TicketNetwork

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Colorado
1 review
1 helpful vote
Follow jeff g.
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Great company, Great prices on tickets and they showed up on time (earlier then I thought) and we bought the tickets three days before the game online. Will buy from ticket network again!

Date of experience: September 26, 2013
Minnesota
3 reviews
0 helpful votes
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Paid too much
September 15, 2015

Concert was great! Was not happy when tickets arrived and saw how much you purchased them for and soaked me for! Also doesn't cost $15 to ship them. Was ripped off big time!

Date of experience: September 12, 2015
Texas
1 review
0 helpful votes
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Fantastic time!
April 15, 2016

We had a wonderful time! The venue was great and quick to get through the line and to our seat. Ron White and his opening act were hilarious! Really incredible time! Thank you!

Date of experience: April 12, 2016
Ticket N. TicketNetwork Rep
over a year old

Thank you, Suzie! We appreciate the time you spent to share your feedback! We're happy to hear we were able to provide you tickets to your big event

Colorado
1 review
1 helpful vote
Follow George M.
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My wife and I were very impressed with ticketnetwork. We found the tickets we wanted at a great price and a really quick delivery time. We will be ordering tickets thru this site a lot more.

Date of experience: June 19, 2013
Pennsylvania
1 review
0 helpful votes
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G N F R!
July 17, 2016

Maybe the best concert I have ever seen! Even in the 100 degree heat would t have endured the temp. For any one else. Didn t sit once... would see them again was worth the wait

Date of experience: July 15, 2016
Switzerland
1 review
0 helpful votes
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The concert was great but we are extremely disappointed as we bought meet and greet VIP 2 tickets and did still not get back the refund for cancelation of the foto session with JB / very upsetting i have to say!

Date of experience: July 24, 2016
Texas
1 review
0 helpful votes
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Best seats we have had so far
September 18, 2015

Found our seats cheaper here than other sites. Easy to find the seats you want and the seating chart is easy to use as well. Fast and easy print out. Will be using this site again

Date of experience: September 14, 2015
California
1 review
1 helpful vote
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Globetrotters
January 28, 2016

I loved the Globetrotters but will NEVER USE YOUR SITE AGAIN when purchasing tickets. I had chosen two tickets ON THE FLOOR for a reason and when I got there, you had changed them to two rows behind the floor. I bought them on the floor so my nephew would be able to interact with the players. I did not buy two rows back for a reason. Again, WILL NEVER USE YOU AGAIN AND AM GOING TO BLOCK YOUR SPAM FROM MY COMPUTER

Date of experience: January 25, 2016
North Carolina
1 review
2 helpful votes
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AVOID this company at all costs. We paid $40 more than the asking price because we thought it would be good to have Fed Ex delivery…. Well so much for that. They sent the tickets so late and in the cheapest FedEx saver service so the tickets were due to arrive AFTER the concert began. When I called TicketNetwrok, they told me - that's a FedEx problem, it's not our problem. Forget about their 125% customer satisfaction guarantee - it doesn't exist. They did not care for one second and actually got argumentative with me when I further questioned why my tickets never arrived. In the end, I had to drive one hour to the FedEx center and pick them up myself. Nothing to do with this company ever again!
UPDATE: To let everyone know, I did receive a $40 discount via check, this is true…. BUT I had to threaten to report this company to the FTC for internet fraud before they agreed to give me the refund, and it was me who suggested this amount because this company charged $40 more than the other 2 tickets that I bought directly from the venue (same seating). I felt that it was only fair that they give the difference; however their initial suggestion was to give me a discount on my next sale. Yeah right, as if I would ever buy from them again! Be warned, and good luck!

Date of experience: July 29, 2015
Ticket N. TicketNetwork Rep
over a year old

Hello Jane! Thanks for your comments! It looks like this issue is actually all set and that you were able to access the tickets prior to the event. We certainly guarantee that all ticket orders are delivered before the date of the event itself. The seller would be responsible if the package did not arrive prior to the start time of the event due to shipping negligence on their part. I'm sorry to hear that any communication you had with us ever indicated otherwise. We definitely hold sellers accountable for their shipments. We also refunded you $40 in light of the confusions and concern you experienced with your order. The refund will be sent to you via check. Please do let us know when you receive the check so we know that you're all set.

Maine
1 review
0 helpful votes
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BEWARE
September 21, 2015

TicketNetwork is a horrible company. I purchased tickets for half my family for baseball game, I received email from TicketNetwork confirming tickets and purchase. I then went to another site to purchase tickets for other half of family because TicketNetwork did not have all that I needed in same area. More than 24 hrs later I receive email from TicketNetwork saying they could not fulfill the order, BUT they already took over $350 out of my account and I purchased more tickets near the tickets they confirmed I had.
When I called to find out about this I of course got a run around I called customer service on email but that was to TICKETNETWORK.COM, they only do computer work. TICKETTRACKER.COM is a separate company that sells tickets. NO ITS SAME COMPANY USING TO DIFFERENT NAMES. They said I agreed to the conditions when I bought the tickets. SO BEWARE CONSUMERS, DO NOT DEAL WITH THIS COMPANY. THEY HAVE COMPLAINTS FILED AGAINST THEM AND I WILL BE ADDING TO THAT LIST.

Date of experience: September 18, 2015
Ticket N. TicketNetwork Rep
over a year old

I am sorry to hear about the trouble with your order. Could you please reach out to us at customerservice@ticketnetwork.com so that we can look into this matter further? We look forward to your response.

New Jersey
1 review
1 helpful vote
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Ordered and paid for tickets to Rock Of Ages in Oct 2012 for April 2013 show - 6 months in advance of the show. Confirmation stated that tickets would be not be mailed until closer to event. 4 days before the show, I still had not received the tickets even though I was told a week earlier when I called, concerned, that they would be mailed that day or next. On this 2nd call, I was told they would mail same day. It is now 3 days before the show and I am sweating it out hoping to receive the tickets in time (or at all). TERRIBLE SERVICE! NO WAY TO TREAT CUSTOMERS! They will get no repeat business from me even if my tickets arrive in time.

Date of experience: April 17, 2013
Virginia
1 review
0 helpful votes
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Dead and company
November 11, 2015

I was very happy with our tickets. They were just what they were represented to be. I will purchase from this site again and recommend it to my friends.

Date of experience: November 8, 2015
Maryland
1 review
0 helpful votes
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Excellent Service!
December 2, 2015

Ticket Network was a great place to buy tickets! I received them within minutes of ordering them and the seats were exactly where I expected! Great time! Great view!

Date of experience: November 29, 2015
Florida
1 review
0 helpful votes
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Disable Parking lot
December 10, 2015

I will send a letter to the disabled aca. This was a horrible experience parking so far away. I called and have yet to receive a call back. *******599.

Date of experience: December 7, 2015
New Jersey
1 review
0 helpful votes
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One extraordinary night in new york
January 1, 2016

The best way to appreciate NYC is starting the trip with a fantastic basket game with your son.
Simply fantastic and it increase our spirit!
The holiday became unforgettable

Date of experience: December 28, 2015
New York
2 reviews
0 helpful votes
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Great!
March 16, 2016

Thanks for providing this service. Tickets arrived early, seating was fine and the
Show was fabulous and memorable. So inspiring to see children with so much
Zest and talent!

Date of experience: March 13, 2016
Ticket N. TicketNetwork Rep
over a year old

We appreciate your feedback, Joan! We aim to provide the best possible service for each of our customer!

Texas
1 review
0 helpful votes
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Effortless and precise!
October 28, 2017

Very quick and efficient! I have no complaints with my overall experience! :) Thank you very much! I would highly recommend this service to all of my family and friends!

Date of experience: October 27, 2017
Ticket N. TicketNetwork Rep
over a year old

Great! Thanks for your review!

New York
1 review
0 helpful votes
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Great game, our team won!
October 10, 2015

It was fabulous to meet and enjoy serious Yankee fans and see a game at Yankee Stadium. I'm wish both teams could have won, the Yankee fans were great!

Date of experience: October 7, 2015
Kansas
1 review
0 helpful votes
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It is a must see. Wonderful, funny, and entertaining show. The only thing I did not like was the super high processing fee for the tickets. It was ridiculous!

Date of experience: June 17, 2016
GB
3 reviews
1 helpful vote
Follow Nikholai W.
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Very simple ticket ordering process, everything is clear. I don't have to overheat my head about getting tickets to favorite artist. Simple convenient online ordering

Date of experience: February 11, 2013
Ticket N. TicketNetwork Rep
over a year old

Hello Nikolai! Thanks so much for your kind works... we really appreciate it!:-)

Overview

TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 7th among Tickets sites.

service
112
value
112
shipping
93
returns
62
quality
106