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Florida
2 reviews
0 helpful votes
Follow Lori N.
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Great 70s concert
May 17, 2018

I was so thankful the weather cleared just in time for the concert. Quite lucky! I got there early and parking went smoothly (I was leary from past reviews I had read)! Sitting under the pavilion was nice & seats were pretty good. Its VERY ODD that the seats are not staggered for better visibility so you can see between the people in front of you. No, I had a very large man directly in front of me, which was discouraging! Steely Dan & Doobie Brothers were awesome! They played all the hits & everyone sang & danced in the aisles! Crowd was behaved, from what I saw. My friend bailed on me, so I had to go alone (didnt choose to get the ticket insurance either, but she didnt mind). Fun night, but hated it was on a Monday. A weekend wouldve been waaaay better, especially for those of us who live over an hour away!

Date of experience: May 15, 2018
New York
1 review
1 helpful vote
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Disappointed
February 23, 2016

The event was great, the purchase experience and seats were not. I wasn't informed of the service fee until checkout, which was sneaky. I also asked for disabled attendee accommodation, and wound up having to navigate two flights of stairs without rails to get down to the seats and back up again when the event was over.

Date of experience: February 20, 2016
Ticket N. TicketNetwork Rep
over a year old

Good morning John. We are certainly sorry to hear about the experience you have encountered. We have tried to contact you and have not heard a response. Can you please contact us at customerservice@ticketnetwork.com?

New York
1 review
1 helpful vote
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Seats were behind tent over sound guys
October 19, 2015

There was rain during the concert so the sound guys in front of our section put up a tent over the mixing boards, etc. We couldn't see the stage and couldn't see the big screen. We would take turns walking out into the aisle to see around the tent! Was dissappointing.

Date of experience: October 16, 2015
Texas
1 review
0 helpful votes
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Magical
January 7, 2016

Went to the show with my two grqndchildren ages 4 and 6. They were the poster children for excitement, especially when Alladin and Jasmine were on the magic carpet. They also loved the Genie. Excellent performance.

Date of experience: January 4, 2016
Ticket N. TicketNetwork Rep
over a year old

Thank you, Eileen! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

Tennessee
1 review
0 helpful votes
Follow Vishwas C.
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I got tickets to the Titans-Raiders football game on Sep 25. When I bought the ticket, the confirmation email clearly stated that the tickets were to be delivered on Sep 15th. Since I hadn't received my ticket on Sep 22, I contacted them for a refund. They refused to do so, claiming their right to change the date of delivery and telling me that their contract clearly tells me that the sale is final and that I wasn't entitled to any refunds. They sent me tickets 2 days before the event, making it impossible for me to sell them when the whole point of getting my tickets (for a premium) from them was their delivery date. Their customer service people are also a solid bunch of a**holes.

Date of experience: September 24, 2016
Ticket N. TicketNetwork Rep
over a year old

We are sorry for the unhappiness regarding the delay in the delivery. We have reached out to you privately regarding this concern.

California
1 review
1 helpful vote
Follow teresa g.
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Well this is my first and last time I will ever order tickets through this website. I ordered tickets to a concert in section 123, I recieve tickets in the mail the day before the concert, but not only that but I recieve tickets to section 107. I called and they tell me the tickets have been upgraded. The tickets are the same price and same distance away from the stage, how is this an upgrade. Not only that but we specifically got tickets to that section because our two family members decided to also go, so they got tickets to section 124 right next to where we were supposed to be. I called the number and the guy tells me to call back and talk to whoever answers the phone the next day, which is the day of he concert. If I wanted tickets to section 107 I would have obviously bought them. And even if it was an upgrade like he said it wss, why didn't they notify me. Terrible customer service! Worst part that I paid for tickets to a section that I didn't choose to buy.

Date of experience: June 13, 2013
Ticket N. TicketNetwork Rep
over a year old

Hello Teresa! Thank you for your comments. I'm very sorry to hear that you're unhappy with your order. If your ticket seller provided you with different tickets without your acceptance, we would definitely want to know about that. Sellers are not allowed to substitute any event tickets, even if they're better for the customer, without the customer's acceptance of any changes. Please email your Purchase Number and additional information to our manager Marie at customerservice@ticketnetwork.com and she will look into the issue for you. Thanks so much!

Massachusetts
1 review
0 helpful votes
Follow Linda H.
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Spring training tickets from afar
March 23, 2018

I bought two tickets to a Red Sox spring training game against the Pirates at their facility in Bradenton that I intended to use during a brief trip to visit a friend in Sarasota. When I printed the tickets, I was appalled to find that I had paid close to $100 for two tickets listed at $14 apiece. An absolute rip-off!

To make matters worse, I then broke my wrist and had to cancel my trip. There was no mechanism for me to get the printed tickets to my friend and no refund option.

I will never use TicketNetwork again - a total rip-off!

Date of experience: March 21, 2018
Ticket N. TicketNetwork Rep
over a year old

Sorry to hear you were so unhappy with your experience with us. We are a resale marketplace and tickets that are being resold are sold at market value as opposed to face value. That market value tends to change after initial sale based on how popular the event is. On the front page of our site, we specify that our prices may be above face value. With the tickets you wanted to give to your friend, since they were printed tickets, you could simply scan them and email them to your friend. Sorry again for the inconvenience, Linda.

Ohio
1 review
0 helpful votes
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Perfect day
November 19, 2015

The process for acqiring the ticket was very easy, same as most online booking sites. The actual day was incredible. Perfect weather for a November game. Always a fun experience to attend a Steeler game at Heinz Field.

Date of experience: November 16, 2015
Ohio
1 review
1 helpful vote
Follow Shannon P.
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I desperately wanted to attend a sold out concert. I found great seats at an affordable cost on ticketnetwork.com It was only a few hours before the concert, I was a little concerned hat I wouldn't get to print my etickets in time, but as soon as I completed the order, I was sent the email, and printed my tickets and was on my way. The other sites I checked were more expensive and the seats were not as good as what I was able to find on ticketnetwork. I will use them again, and recommend anyone to try them out.

Date of experience: January 22, 2015
New York
1 review
1 helpful vote
Follow Chas T.
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Got super tix front section, row S on the floor at XL Center in Hartford for
Justin Timberlake! Fabulous view, perfect seats, unbelievable
Concert.
High price, but worth every penny, all was as advertised, got the tix several
Days before, no hassles, and 3 hours and 15 minutes of the best
Concert i have ever attended- first was Chicago in 1969 (so there have
Been many)!

Date of experience: November 8, 2013
Arizona
1 review
0 helpful votes
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Poor communication
October 8, 2015

Bought and paid over $900 for tickets to NY show. We live in phx so they said to have tix delivered to our hotel. They delivered sooo early we weren't even there yet so they got returned. Call them and they said sorry we will have them at will call. We get to the box office no tickets. Email with confirm # did not work. Spoke to numerous people there... on hold forever no straight answers. Luckily box office guy got us in. Will never use this company again. Buyers please beware! Do yourself a favor and pay a few dollars more for reputable ticket brokers like ticket lobster or tickets unlimited.

Date of experience: October 5, 2015
Nebraska
1 review
0 helpful votes
Follow Karen K.
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Third Day in Indy
June 21, 2018

We love Third Day and are glad we did not miss this event. Matt Mahr was great too. I want to comment on the sound at this venue. We sat in the balcony and Matt's set was accoustic and great. The second set by Mark Lee was really hard to listen to. The bass overpowered all the sound. We could not hear or understand Mark Lee because there was so much vibration from the bass for us. We nearly left thinking this was going to be the case for the rest of the sets. SO glad we did not. The same bass player was playing for Third Day but the problem was gone. Seats were SO close together also. I do not like the large venues but this was pretty tight shoulder to shoulder.

Date of experience: June 18, 2018
California
1 review
0 helpful votes
Follow Roxanne F.
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BUYER BEWARE. CRIMINALS!. Arrived to the Disney on Ice show in Sacramento yesterday with our two, very excited 5-year old nieces. When we went to scan our downloaded tickets we were sent to the Box Office where we were informed that the TICKETS WERE A FRAUD. Businesses like this purchase tickets from the box office and one person will actually receive the tickets, but they're resold over and over and over again to others. The tickets are emailed to you and look very legitimate. According to the box office, these companies are free enterprise and there's no stopping them. We were only one of 4 others at the window with bogus tickets. So... so... so... sad to see so many sad and disappointed children, some crying and dressed in their favorite Disney outfit/character, because they couldn't and didn't have means to purchase REAL tickets to get into the show. These people are thieves and despicable!

Date of experience: November 6, 2016
Ticket N. TicketNetwork Rep
over a year old

We're terribly sorry to hear about the situation. We have reached out to you directly to resolve this matter.

Ohio
1 review
1 helpful vote
Follow Brent B.
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The seller sent the wrong tickets
April 8, 2016

I purchased the tickets in the
Section Main Concourse 118 Row 28, and received tickets in section 118 row 9. The difference in the tickets is the tickets I purchased was VIP and the tickets I received wasn't. To put things in perspective, we spent over well over $400. As a group on foods and drinks when they should have been free. Then we missed the opening and part of the first quarter trying to get the ticket situation straightened out. This was supposed to be a surprise for my father 82nd birthday and turned into a disaster.

Price: $187 each | Qty: 4

Date of experience: April 5, 2016
Ticket N. TicketNetwork Rep
over a year old

Brent, Thank you for your feedback, I am sorry for your unhappiness with your order with our company. Could you please reach out to us at customerservice@ticketnetwork.com so that we can address your concerns.

Nebraska
1 review
0 helpful votes
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Bryan Adams: Reckless Tour 2015
September 27, 2015

Venue was great, acoustics/sound were awsome~ seating, sat in 3rd balcony, had to peek head over to see stage/performer. If I had known the auditorium better, would have purchased seating closer to stage. When performer moved to sides of the stage, was unable to see him. Unfortunately, no one in the audience was standing up.
Other than this, *******@Northrup Auditorium was great~

Date of experience: September 24, 2015
New York
1 review
1 helpful vote
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No ticket received
February 6, 2016

Requested ticket mailed. Quoted receipt date BEFORE JANUARY 28. Received email WILL BE DELIVERED FEDEX FEB 1. The day of concert. No delivery.
Was unable to attend concert.

Contacted on January 29 received excuses and again Feb 1, more excuses.
Have requested refund but not counting on.

Cannot recommend.

Date of experience: February 3, 2016
Denmark
1 review
0 helpful votes
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Amazing performance
November 22, 2016

It was the first time I attended to a Broadway musical (in the two previous trips to New York it was not possible) and I enjoyed a lot the experience.
Both the actors and the orchestra were wonderful and I will never forget the experience

Date of experience: November 20, 2016
Indiana
1 review
3 helpful votes
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I was just robbed and when I realized it; it was too late. When I called to cancel, It's like GOTCHA, and believe me they did. I was charged for 2 tics to Essense Festival for one night@ 250.00 per ticket when the seats was selling for 110.00 per ticket, add service fees of 50.00 and I was out of over 550.00. When I called to cancel the next day, I was told basically GOTCHA, and the rep had the nerve to tell me if I did call my bank it will be nothing they would do because I agreed to the terms and yes like a big dummy I did because I trusted these thieves. But fool me once shame on you, never again. I hope this experience I had will help the next person. DON'T DO IT!

Date of experience: May 19, 2015
New York
1 review
0 helpful votes
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Didn't go
October 20, 2015

Ticket network $#*!ed me over and wouldn't refund me. I didn't go cause i live in New York City and it glitched and got me tickets for a show I didn't want to see in $#*!ing Canada. They have a no refund policy, so I lost $80 on a $#*!ty show I didn't want to see. Will never be buying tickets from ticket network again. $#*!tiest company I've ever worked with.

Date of experience: October 17, 2015
Georgia
1 review
0 helpful votes
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Great Experience!
May 10, 2016

Getting tickets for the Tampa Bay Rays game was super easy. Tropicana Field was our first stop on our stadium tour (other than Turner Field). The Tampa Bay Rays have a beautiful domed stadium to call their home. Everyone was ready to help us find our seats, which were AWESOME behind home plate, the ushers were very friendly, and thanked us for attending the game. We couldn't have asked for a better time. Thank you Tampa Bay Rays and everyone at Tropicana Field. Sorry the Rays couldn't pull off a win.

Date of experience: May 6, 2016
Ticket N. TicketNetwork Rep
over a year old

Roger, we’re delighted to read your feedback about our site! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!

Overview

TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 7th among Tickets sites.

service
112
value
112
shipping
93
returns
62
quality
106