This site is outrageous. They charged me a $64 service fee for a ticket to Book of Mormon that I was purchasing for my niece. The total for a rear mezz seat was $406. On TheaterMania it was $229. TOTAL RIP OFF!
Was SHOCKED when I found out that the tickets I purchase had a face value price of $36 and I paid over $130 for each ticket because of the flipping fees you charged... un-flipping believable. Will NEVER use you again, will wait til the ticket booth at Sloan Park opens then book my flight!
Great show put on by the three of them. Great songs. Made you feel they wanted you in their life.
Unfortunately due to slow lines we missed the first 15 minutes. Not impressed.
Show was very good. Did not like the extremely high ticket surcharge on top of already high seat prices. Found same area seats offered by ticket sellers for half price day of concert.
The concert was postponed as this website should know before they send out a survey asking how our evening was I would rather have an update on when they will reschedule the show!
I brought my 9 year old grandson, his mom, daughter and a friend. Hunter was given a guitar pick from Jason Alden. It was awesome to see the look on his face. Fantastic
Thank you, Deborah! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
I paid $360 for two tickets so that I could have my wife see what an amazing show Roger Waters puts on. Having seen him several times before, I knew his shows are very much multi-media and we didn't need to be near the stage as there would be large projection screens. I chose seats center stage, but at the opposite end of the Verizon Center. When I purchased the seats, however, there was no overt warning that the view of the stage and projection screens were obstructed by light rigging that hung from the ceiling. We could not see the center 1/3 of the screen or the stage. This caused us to miss the better part of the visual messages and effects that are so integral to this performance - GREATLY DISAPPOINTED AND I WANT MY MONEY BACK!
Great concert. The weather was perfect, seats were great, fans were partying and the music was unbelievable. Thomas Rhett stole the show on Saturday and we became new fans of Aaron Lewis. Lewis has that old time country soul that many are missing today. Dierks Bentley and Randy Houser had the whole stadium involved in their performances on Sunday. With the Swon Brothers opening, Luke Bryan closing and FGL rocking it out, what a day! And then the CAVS won. It was a night to put in the history books. See you next year.
Thank you, Valerie! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
November 22,2015 Collective Soul concert - I never received my (2) $522.50 VIP tickets that I bought on September 7,2015. I called at least 1/2 dozen times prior to the concert & was told they were mailed to wrong person. They offered Balcony seats due to their error. I didn't want Balcony, I paid for a VIP table.My Surprise Anniversary gift ended up A Bad Surprise. At 4:00 PM on Concert Day I was told they would REFUND 125% of my Cost to my account, Today is December 7,2015 & I still DO NOT have MY Refund.?
They won the game but for the price I paid for the tickets with both of my fav players injured and not being able to see them play was a big disappointment!
Not only the good game, seats and accommodations, it was an easy process to purchase the tickets. Purchased and had them printed and in my hands by end of day. Thank you!
So glad we could make it easy for you!
Sold me a ticket that they had already sold. Was turned away at the venue. Then they refused to give any refund despite a "200% Guarantee." Do not buy from this place!
We received tickets for a different day than what I had ordered... and lost $1530. We are in process of fighting this but I will never order from this ticket company again.
Wonderful experience. You can always tell when artists are rested--they perform well & not just going through the motion. That's what makes concerts a wonderful experience.
Thank you, Adell! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
We had a great experience it was a fantastic show very nice venue we seen quite a few shows now at Madison Square Garden's and have been happy with all of them and I believe we have gotten all of our tickets through ticket network and been very satisfied
Great feedback, Gary! We genuinely appreciate it and we're glad to hear that you're happy with your order with us!
I purchased tickets for the Shawn Mendez concert in San Diego back in February when they were hard to get. Not only did TicketNetwork have the tickets I wanted but they continued to notify me: when the tickets were available to print, when the concert date was approaching, and how satisfied I was withe the concert. I will definitely use TicketNetwork again!
Happy to hear you had an excellent time and experience with TicketNetwork!
I did not personally attend this One Direction concert - the tickets I purchased were gifts for my 3 grandchildren - ages 9 to 13. They very much enjoyed the concert. While I would like to purchase any event tickets myself on the day they go on sale, the current convoluted ticket purchasing system does not allow me or other regular event attendees to do that. We are usurped by professionals and corporations who greedily grab all few the tickets allotted to the buying public making event ticket purchasing right up there with the bad experience of purchasing a new car. The slickness of car buying has extended to the slickness of online ticket sales. I was fortunate to find additional tickets to this concert at 1/3 of the price I paid at TicketNetwork at a competitor's site and they were much better tickets - in seating location and of course the price. Unfortunately, it's all about greed today. Ticketmaster and concert promoters do not allow us to enjoy a concert at a reasonable price anymore. Concert and event tickets are now an extravagant indulgence and many ticket purchasers must sacrifice to purchase tickets for themselves or family/friends. It would be great if TicketNetwork took the lead and started to make changes to this abhorrent system where other ticket sellers could follow. I very much enjoying attending concerts and theatre events but ticket prices today prohibit me from doing so.
I bought and have a receipt for 5 tickets to TSO section 28U. When I downloaded the tickets a few weeks before the show I discovered they had been switched to 31U which was a SIDEview. Terrible seats.
When I called, customer service played it off as an upgrade. NO. Also, I was never asked if I accepted the "upgrade." The other 4 people with me hated the seats and complained to me the enter time. I have NEVER not received the tickets I purchased. Not happy and filing a complaint.
Wicked concert but tickets were to pricey for the distance of view, it was the second time seeing METALLICA in concert, seen them in 1992 and they were young and rowdy then, now their laid back and modest! Yet still they are as cool as ever!
DONT GET SCAMMED.
They sold another person the same ticket and did not even to get to see the concert. When I contacted them no support what so ever they wanted me eat the money. I paid a lot of money for a concert I couldn't even see.
Will never buy from again
I am sorry to hear about your experience with our service. We would love a chance to work with you in regards to your concerns. Could you please reach out to us at customerservice@ticketnetwork.com so that we can address your concerns.
Overview
TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 7th among Tickets sites.
Since launching in 2007, our website has helped connect thousands of live entertainment fans to the vast network of independent sellers that list tickets on the TicketNetwork® Online Exchange. These sellers—from fans with extra or unwanted tickets, to professional ticket brokers—offer more than 7.5 Million event tickets on our exchange every day.
Our purpose is simple: provide fans (like you!) with access to this huge selection of quality event tickets, even when they are sold out elsewhere.
We have a dedicated team of professionals working hard to make sure that you have the most up-to-date information about upcoming live events and real-time access to the largest ticket exchange on the web. Most importantly, we pride ourselves on providing personalized customer service, cutting edge security, and a 100% Money Back Guarantee, so you can shop safely.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jim. We're sorry to hear that you are upset about the service fees from our website. Can you please contact us at CustomerService@TicketNetwork.com so we can better assist you?