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TicketNetwork

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Texas
1 review
0 helpful votes
Follow Annette L.
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Disappointing
September 23, 2017

Wish that the band would have played their old music. We had lawn tickets and there were a few people standing right next to us smoking marijuana. And the girl behind us kept bumping into us.

Date of experience: September 21, 2017
Canada
1 review
3 helpful votes
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Beware of higher then value tickets. I was purchasing what I thought were discount broadway tickets. The site indicated the value of the ticket was $312 discounted to $154. After all the service fees were included the cost turned out to be over $200. There was also a pickup fee added to the cost. I was later informed that I was to pick up the ticket at the box office. I was shocked to see the actual face value of the ticket was $98. DO NOT PURCHSE FROM THIS SITE.

Date of experience: March 17, 2014
Canada
1 review
0 helpful votes
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Easy access
July 12, 2017

I checked availability of tickets on line and was impressed on how easy the access is. It is my first time to buy tickets online but yeah no sweat at all!

Date of experience: July 12, 2017
Ticket N. TicketNetwork Rep
over a year old

We're glad we could make your first online ticket order nice and easy! Thanks for this review!

Illinois
1 review
0 helpful votes
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TU vs BULLS
November 18, 2015

Great experience, except we are Temple fans and Temple lost! Staff at Raymond James Stadium were super friendly and helpful. Important thing was, we remembered to take the tickets with us!

Date of experience: November 15, 2015
West Virginia
1 review
0 helpful votes
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Please with Performance
June 23, 2016

I loved the venue and also the groups performing. However, the seats we purchased were overpriced. The value was just not good. Will be shopping for a better deal next year.

Date of experience: June 20, 2016
Florida
1 review
6 helpful votes
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We ordered in section A of Van Wezel in Sarasota and got Section C when the sheet printed out. We called as soon as we got the printout of the seats in Section C and the agent told us that there was no Section A we could have clicked on and we could not cancel the tickets. They then removed the page we had used and replaced it with a temporary screen.
They misrepresented the location of the seats and when advised would not cancel the order.

Date of experience: February 3, 2015
New York
1 review
1 helpful vote
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SCAM! SCAM! SCAM!
August 17, 2015

A month ago I purchased over $700 in tickets for a concert this past weekend. When we got to the gate we were told our tickets scanned REFUNDED. This was very embarrassing to say the least. When we called customer service they asked for a written document on letter head from the box office that our tickets were VOID. That's Ticketnetwork's policy in order to get a refund. The only problem with that is THAT'S NOT THE BOX OFFICE'S POLICY! It's not their problem that ticketnetwork.com sold us bogus tickets. Their job is to not let people in with FAKE tickets. This website is a scam and I will never use them again...

Date of experience: August 17, 2015
Texas
1 review
0 helpful votes
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Expectations were definitely met with our experience with Ticketnetwork. Tickets were delivered quickly and we encountered absolutely no problems at all. The concert was fantastic!

Date of experience: December 29, 2013
Massachusetts
2 reviews
0 helpful votes
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Profesional and yo work with.
April 18, 2018

My experience with ticket network was to my satisfaction. Thumbs up. Any concerns I would call and receive immediate assurance with no hesitation. Thank you

Date of experience: April 14, 2018
Ticket N. TicketNetwork Rep
over a year old

Glad to hear it! Thanks for your review!

Washington
1 review
0 helpful votes
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Foo Fighters Gorge
September 19, 2015

We received the tickets that I bought, at a decent price and Dave Grohl is the man so obviously was one of the best concerts ever. He's so down to earth, and nothing stops him

Date of experience: September 16, 2015
New York
1 review
0 helpful votes
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Souls among us
October 30, 2015

The show was fantastic! Teresa is amazing and I didn't want the show to end. She helped so many people get closure with their loved ones that and departed. I would definitely see her again

Date of experience: October 27, 2015
Colorado
1 review
1 helpful vote
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Not enough info
November 25, 2015

The tickets I purchased were not actual seats but spaces on a bench buried in snow! I would have appreciated knowing this before driving for hours through a snow storm to make this event! Refund?

Date of experience: November 22, 2015
Pennsylvania
1 review
0 helpful votes
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Please kill the fees
March 18, 2016

I didn't give it 5 stars because I feel the fees per ticket is just too much. Other than that I received my email to print out my tickets within minutes of processing the order.

Date of experience: March 15, 2016
Ticket N. TicketNetwork Rep
over a year old

Thank you for your feedback, I am sorry for your unhappiness with your order with our company. Could you please reach out to us at customerservice@ticketnetwork.com so that we can address your concerns.

New Jersey
1 review
0 helpful votes
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Worth every penny!
October 3, 2015

Waited until a week before the concert to buy tickets online - ended up getting comfy padded seats on the floor in row 15 near the stage! Close enough to make eye contact with the performers!

Date of experience: September 30, 2015
California
1 review
0 helpful votes
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The Phantom Of the Opera, San Francisco
October 5, 2015

The musical itself, Phantom of the Opera musical in San Francisco was everything I thought it would be and more. I did NOT like the seats and they weren't even seats - they were stupid CHAIRS in area for the handicap. And your mark up for $40 seats were ridiculous. I did appreciate the customer rep's communication efforts during the transaction - the only good thing about this site.

Date of experience: October 2, 2015
Florida
1 review
0 helpful votes
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Vip tix not worth it. The band Incredible!
April 21, 2016

THE CULT was absolutely Amazing! However, the vip ticket was the same as my general admission one. I do not think I will buy another vip ticket:(
I really enjoyed the concert and I did make it to the first row. Long Live THE CULT! Real, Honest Music

Date of experience: April 18, 2016
Ticket N. TicketNetwork Rep
over a year old

Thank you for your review. I am sorry that your experience with us was not the best it could have been. We would like to help you with your concerns at this time. Could you please reach out to us at customerservice@ticketnetwork.com so that we can address your concerns.

California
4 reviews
27 helpful votes
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Don't buy any tickets from these people. I purchased two tickets to the Rolling Stones concert from them through BigStub.com and they charged my credit card. Twenty four hours later a man called and said the person didn't have the tickets and that they had credited back my credit card. He said he could look for tickets for me right then if I wanted him to. I was afraid to say no because I was afraid of not being able to find any tickets anywhere so I paid $300 more to get seats. They charged my card $800 plus. Last night, I discovered that the same seats I'd originally purchased for $210 a ticket were for sale for $487 apiece on BigStub.com. I wrote to them, they haven't written back. I just checked my credit card and TicketNetwork of Ct. Has not refunded my money. They processed $517.50 the day I purchased the tickets and the refund should be showing on my card. It isn't. Don't buy tickets from these guys or from BigStub.com. Now I have to try to get my money back and I'm in California. These people are unethical at best.

Date of experience: April 11, 2013
Ticket N. TicketNetwork Rep
over a year old

Hello Mary! Thank you for your comments! I'm sorry to hear about your unhappy experience. It sounds like the seller for your initial order was unable to fulfill the purchase because they sold out of the tickets right before you placed your order. Please note, though, that we at TN don't actually own, price, or ship tickets directly. You apparently ordered through the site BigStub rather than our site. You may have heard our name if we charged your credit card for the purchase concerned. (We at TN develop a point-of-sale software that sellers use to list event tickets online and, as part of this software, we sometimes charge credit cards so as to ensure high standards of checkout security and PCI compliance. This means that the charge on your account may have shown up as coming from "TicketNetwork" even though we didn't have any association with the fulfillment problems of your order.)

Denmark
1 review
0 helpful votes
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Quick and smooth
November 30, 2016

We bought our tickets at TicketNetwork, and recieved them in an e-mail half an hour later, which was perfect, as we live in Europe, and therefore don't have an american post adress for us to recieve the tickets through conventional mail.

Date of experience: November 27, 2016
Ticket N. TicketNetwork Rep
over a year old

So glad we could make getting your tickets simple and easy for you!

Colorado
1 review
0 helpful votes
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Best customer service ever!
October 4, 2015

I misplaced tickets I had purchased for my husband to attend the Broncos/Detroit Lions game in Detroit. I contacted TicketNet and they went out of their way to have theses tickets reprinted - as far as contacting the original ticket holder. SO HAPPY!

Date of experience: October 1, 2015
Colorado
1 review
0 helpful votes
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Over priced
May 5, 2021

I tnink that the event, apparels and everything is too expensive for this keep nd of events. We had been at World Series, NBA, Santiago Bernabeou, Camp Nou, Yankee Stadium and never see that price. However my purpose was met.

Date of experience: July 30, 2017

Overview

TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 7th among Tickets sites.

service
112
value
112
shipping
93
returns
62
quality
106