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TicketNetwork

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Illinois
1 review
0 helpful votes
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Kenny Rogers & Nitty Gritty Dirt Band
July 28, 2016

We had an absolute blast at the Kenny Rogers concert, and though I was not as familiar with the Nitty Gritty Dirt Band, I loved them as well. Concert far exceeded my expectations and TicketNetwork was great!

Date of experience: July 25, 2016
Ticket N. TicketNetwork Rep
over a year old

So glad to help out! Thanks for using TicketNetwork!

Wisconsin
1 review
12 helpful votes
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Scammer middleman site
February 18, 2015

Don't buy tickets from these hacks, they will send you a printed ticket (if they send you one at all) with no way of verifying if they are valid. This site is crap, a dice roll at best. Use stubhub.

Date of experience: February 18, 2015
Ohio
1 review
0 helpful votes
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Awesome show - Excellent seats!
October 13, 2015

Initially I had a problem with "Flash Seats" check-in, but it ended up good in the end. We had great seats and the price was right. The show was one of the best I have ever seen.

Date of experience: October 10, 2015
District of Columbia
1 review
2 helpful votes
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I recommend avoiding Ticketmaster at all costs. I purchased tickets for an event at the Wolftrap Center in Virginia. I was automatically directed to a Ticketmaster website where I chose to purchase two $104 seats. Ticketmaster charged me an additional $26/ticket fee for a total of $52. Ticketmaster then directed my purchase to a third party company Ticket Galaxy. When I downloaded my tickets I was given seats worth $55 which were purchased by an unknown person using an unknown credit card. Figuring there was a mistake, I contacted Ticket Galaxy who informed me these were indeed my tickets and that I should contact Ticketmaster. I called Ticketmaster to find why I ended up paying over $130 for a $55 ticket. The Ticketmaster operator was very condescending and rude, basically telling me that it was my problem that I paid that price. I feel Ticketmaster was dishonest. I don't know if they buy blocks of tickets and then 'legally' scalp them on the open market, but I feel there should have been a full disclosure informing me at the time of purchase that the tickets I was buying were only worth $55. If I had known that, I would not have spent over $130 for a $55 ticket. I believe Ticketmaster is a deceptive organization that knowingly rip offs unsuspecting customers by not listing the actual worth of the tickets they are reselling. Never again! Please don't make the same mistake I did.

Date of experience: April 15, 2016
Ticket N. TicketNetwork Rep
over a year old

Thank you for your feedback, I am sorry for your unhappiness with your order with our company. Could you please reach out to us at customerservice@ticketnetwork.com so that we can address your concerns.

California
1 review
0 helpful votes
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Had a great time
May 28, 2016

Everything went off without a hitch. Costumer service was great too. I had a small question after I purchased my tickets. I sent an email, and they emailed me back within a couple hours.

Date of experience: May 25, 2016
Ticket N. TicketNetwork Rep
over a year old

We appreciate your feedback, Mark! We aim to provide the best possible service for each of our customer!

New York
1 review
0 helpful votes
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Where's my ticket?
May 5, 2017

I haven't received my ticket. It was supposed to be emailed within twenty minutes of the purchase. I hope to receive my ticket after this has been sent, Thank You!

Date of experience: May 3, 2017
California
1 review
0 helpful votes
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Awsome
February 18, 2016

The trucks were great and them jumps that they do are great. Hats off to all the drivers who perform for everyone had a great time and will come again

Date of experience: February 15, 2016
Ticket N. TicketNetwork Rep
over a year old

Thank you, Javier! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

Maine
1 review
3 helpful votes
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Ordered tickets to a Red Sox game. Tickets we got are NOT as described. I called customer service as soon as I got them and explained this is not what the description said. They told me there is nothing they can do. I called on 4 different occasions trying to reason with them and was basically told too bad. Customer service is the worst I have ever experienced. I am now stuck with 2 ADA seats and we are not handicapped. I asked them how they can sell ADA seats that are not what was described and have a clear conscious knowing that they sold them to people that are not handicapped? They told us don't worry about it... they will give you a folding chair to sit in. ARE YOU KIDDING ME? I even called the stadium and no one can help me change my seats so I will be sitting there (UGH). I can't have a clear conscious knowing I am sitting in ADA seating when I am not handicapped, so I am prepared to apologize to everyone and gladly explain how we got ripped off by ticketnetwork. These people are off their rockers! This is the first and the last time I will ever use them! I read the reviews before I ordered and wish I would have listened. Good lesson learned:-(

Date of experience: July 11, 2015
Ticket N. TicketNetwork Rep
over a year old

Hello Heidi! We're sorry to hear about your unhappiness! I'm afraid I can't find any information about your order using your first name and last initial. Please email our manager Maxine at maxine.davis@ticketnetwork.com with your 8-digit Order ID so she can check into the situation further. If it helps, though, I will say that any ticket seller listing tickets for sale on our site would have to disclose on the listing if they are selling ADA seating. It is nevertheless true that non-handicapped patrons are able to sit in ADA areas, because venues are allowed to release ADA seating to non-handicapped customers when a certain percentage of their other seats are sold out. Your ticket seller, however, would have to disclose the fact that the tickets were ADA ahead of time - and I'm afraid, without further details regarding your order, we are unable to check and see if this is the case for you. Please do reach out to Maxine and we will be in touch!

Pennsylvania
1 review
0 helpful votes
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Jeff Foxworthy & Larry the cable guy
May 5, 2016

Show was awesome, I never belly laughed so much with Jeff Foxworthy. Seats were well worth the money.

PLEZ remove my email address from your mailing since this is my work one

Date of experience: May 2, 2016
Ticket N. TicketNetwork Rep
over a year old

Great feedback, Kathy! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!

Georgia
1 review
4 helpful votes
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ZERO STARS!
April 12, 2012

ZERO STARS! SCAM company! Ordered tickets for West Side Story and they sent cheaper tickets than the ones I purchased! Won't answer their phone or respond to messages left! DO NOT BUY FROM SONG TICKETING, EXCITE OR ANYTHING CONNECTED TO TICKETNETWORK! THEY ARE RIPP OFF THEIVES!

Date of experience: April 12, 2012
Ticket N. TicketNetwork Rep
over a year old

Hello Lisa! Thank you for your comments. I'm sorry for the confusion, but we are not the same company as Excite or SongTicketing. SongTicketing is a respected ticket brokerage company based on the West Coast. They do resell tickets through us, but they also resell tickets through our competitors, as well. Excite is another ticket-selling marketplace, but it is not the same website as TicketNetwork. Your ticket seller uses our point-of-sale software for listing tickets online, so it could be that they referenced you to "TicketNetwork" by mistake. (TN is not just an e-commerce website, but also an award-winning technology company. It's therefore possible that our name may be thrown around in regards to ticket orders when the orders are not actually associated with our website.) You would want to connect with Excite.com if you had complaints about your purchase.

Missouri
1 review
0 helpful votes
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A JOKE.
May 19, 2023

Paid 3k for two tickets that were labeled "PIT and VIP PACKAGE" a week before the concert they email saying they aren't pit anymore. (we paid for ticket protection just incase this happened because of how much was spent) they then say "it's too close to the event date we can't refund you" so now we paid 3k for basic lower seating and a bag that says "vip", Yay me guess i'll have fun with that. Not to mention they say when buying ticket protection that "100% money back guarantee" and also on their website they say it. It's all a joke. This is the ONLY time i've not used ticketmaster and looks like it will be the LAST time ever. Also doing research on them finding out they have a lawsuit against them and had to pay A LOT of money for "selling tickets they didn't even have" and that's not even all when you look up the reviews, please be smart and look at their reviews and research before buying with them. So it looks like i'll be going against them also now right after i watch this concert from my BASIC LOWER SEATING 3 thousand dollar tickets. Please please please warn your kids, grandkids, parents, grandparents, friends, family, neighbors, he'll warn EVERYONE you know that TicketNetwork is an absolute JOKE. And (excuse my language) they will completely $#*! you over. Take it from me, very very upset with this. Be careful!

Date of experience: April 19, 2023
Michigan
1 review
3 helpful votes
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Thieves and crooks!
October 22, 2013

Thieves and crooks! Ticket network hides fees from buyers by putting disclaimers on sales allowing third party sellers to charge fees above and beyond the prices they represent as the purchase price. They claim inability to disclose these fees, but the simple truth is they hide them to attempt to make their prices look better when they in fact are not - they are much, much higher and there is no way to validate that the fees being charged aren't simply an additional profit source for sellers. BUYER BEWARE -AVOID TicketNetwork ATALL COST! Or get screwed out of your money!

Date of experience: October 22, 2013
Minnesota
2 reviews
1 helpful vote
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Theresa tickets
October 26, 2015

The tickets arrived via email and I was able to print and present them with no issues. It's kindof nervrecting buying something online these days but the process worked perfect!

Date of experience: October 22, 2015
Kentucky
1 review
0 helpful votes
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A great night
June 20, 2016

It's always hard to not hear your favorite songs but I wasn't expecting so much new material either! It was awesome to finally see the FotC in person and I will EASILY do it again if there's an opportunity. A surprising highlight was also getting to see Eugene Mirman in person and realize, yes Gene actually could get bigger.

Date of experience: June 17, 2016
Ticket N. TicketNetwork Rep
over a year old

Thank you, Taylor! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!

Virginia
2 reviews
0 helpful votes
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Bravissimo!
February 17, 2017

Fantastic performances, stunning sets and amazing costuming. Will absolutely be back in NYC and look very much forward to visiting the Metropolitan Opera soon to catch another.

Date of experience: February 15, 2017
India
1 review
0 helpful votes
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I TRIED TO MAKE A BOOKING FOR 2016 Copa America Centenario - Group A: United States vs. Costa Rica - Match 9 Tuesday, June 07,2016 at 7:00 PM
Soldier Field Stadium in Chicago, IL US

I TRIED TO BOOK A TICKET ON 12 MAY, 2016 BUT WAS REFUSED ORDER. BUT MY CREDIT WAS DEBITED.
DR SUMAN GHOSH,
CALCUTTA UNIVERSITY, INDIA.

Date of experience: May 14, 2016
Alabama
1 review
0 helpful votes
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Wonderful Night!
November 12, 2015

I bought these tickets for my boyfriend's birthday. We had a great time & the venue was amazing! We plan on going back to the Trivoli for other concerts!

Date of experience: November 9, 2015
Illinois
1 review
0 helpful votes
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Seats
July 28, 2016

The seats we had were a part ally obstructed view and not worth the expense. Thar should have been in the description. The game was great however. Sox won!

Date of experience: July 26, 2016
Oklahoma
1 review
1 helpful vote
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Tickets too expensive
December 11, 2015

Paid double the price of the tickets and we were at the back
Good performance. But could not see her. Lucky the sound was good
I will never buy tickets from you again

Date of experience: December 8, 2015
Ohio
1 review
0 helpful votes
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I was very impressed with all the lighting and back grounds. I would have like to have actually seen more of the orchestra performing together. Too much was blacked out in the background.

Date of experience: December 30, 2016

Overview

TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 7th among Tickets sites.

service
112
value
112
shipping
93
returns
62
quality
106