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TicketNetworkReviews 2,320

3.2

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TicketNetwork Reviews Summary

TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 7th among Tickets sites.

service
112
value
112
shipping
93
returns
62
quality
106

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Texas
1 review
0 helpful votes
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Aftershock 2015, gobson ranch
October 29, 2015

Well organized event, plenty of food, drink and merriment.
Looking forward to net one!

Date of experience: October 26, 2015
California
1 review
1 helpful vote
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Great Gatsby 10/25
October 29, 2015

Great show. The box office said you all scammed me. Balcony tickets are $25, you chargeD me $55 for each of 4 tickets, plus 14.75 each for service fee, plus $15 delivery (emailed). Was way out of line. Horrible seats and paid another $120 FOR FOUR TICKETS at box office to get new tickets IN ORCHESTRA, so these went totally unused! Really unjustified expense. Crazy.

Date of experience: October 26, 2015
Indiana
1 review
1 helpful vote
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A bad experience
October 29, 2015

The tickets were to be delivered to a place "near the venue." In fact, they were delivered in the next town some 20 minutes away from the venue. That was false and misleading.

Date of experience: October 26, 2015
Ticket N. — TicketNetwork Rep
over a year old

Hello Al. I am sorry to hear that you did not have the best experience with the delivery of your order. Could you please reply back to our private message or email us at customerservice@ticketnetwork.com so that we can look into your concern. I look forward to your response.

California
1 review
0 helpful votes
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Buffer
October 28, 2015

The VIP dinner was terrible and it took an hour in line to get it! I got a bad stomach ache! I won't do the VIP package again!

Date of experience: October 25, 2015
Ticket N. — TicketNetwork Rep
over a year old

Hello Pauline. I am sorry to hear that you did not have the best of experience with your order. We have reached out to you privately and would ask that you contact us at customerservice@ticketnetwork.com so we can address this concern. I look forward to hearing from you.

Illinois
2 reviews
1 helpful vote
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Our seats were blocked completely to the main stage because of a lighting stand for the stage. I tried to attach a photo but it would not attach correctly. We could see any of the warm up acts only heard them unless we looked at the Jumbo Screen. Thankfully, Taylor used the cat walk and we could see her then but to spend over 250.00 for tickets only to see her a few times and watch a majority of the concert by the big screen was extremely disappointing. Those seats should of said they were obstructed by stage equiptment so I could made a different choice. I did not rate the service yet since I've rally not had any contact since they were ordered online.

Date of experience: October 25, 2015
California
1 review
0 helpful votes
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The experience was a first time JIMMY BUFFET. I will never go to another concert do to fact of over booking, not able to take a man pack in i had to leave it that needed to be disclosed which i showed what was in it. For what we heard the music it was great! The police multiple times steers us in the wrong direction to get a taxi or ubert. We stumbled across it by accident. I have been to alot of concerts and never had as many problems. P. S there was NO CHEESE BURGER in Paradise. The french fries where good the beer was warm and burgers were not good over price on T shirts.

Date of experience: October 25, 2015
New York
2 reviews
0 helpful votes
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Billy Joel at The Garden
October 28, 2015

This was a really fun night... The added entertainment was showing the Mets runs periodically on the overhead screens.

Date of experience: October 25, 2015
Illinois
1 review
0 helpful votes
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Paul McCartney-Detroit
October 27, 2015

The concert was spectacular. High energy and fun. Our seats were off to the side, which was explained to us and I feared they would not be good. However, with the pricing, that was all we could afford and thankfully, they were fine.

Date of experience: October 24, 2015
New York
1 review
0 helpful votes
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Wicked in NYC
October 26, 2015

We had a wonderful time. Best show we ever saw on Broadway.

Date of experience: October 23, 2015
California
1 review
0 helpful votes
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Madonna Still ROCKS!
October 26, 2015

Everything about Madonna's performance was completely OUTSTANDING!

The warm-up was boring and started late.

Madonna started really late.

Once she was on, the audience was transfixed on her, rightfully so! She is an amazing artist and person!

Date of experience: October 23, 2015
California
1 review
1 helpful vote
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Experience
October 26, 2015

Date of concert was changed, but your automatic emailings/surveys never updated to the new date. Didn't answer my email with question about date. Wouldn't use you again.

Date of experience: October 23, 2015
Minnesota
2 reviews
1 helpful vote
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Theresa tickets
October 26, 2015

The tickets arrived via email and I was able to print and present them with no issues. It's kindof nervrecting buying something online these days but the process worked perfect!

Date of experience: October 22, 2015
Canada
1 review
0 helpful votes
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Awesome
October 26, 2015

Love every minute of Alan Doyle and the Bare Naked Ladies. Would go to another one of their concerts in a heart beat.

Date of experience: October 22, 2015
New York
1 review
0 helpful votes
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5 stars. Billy Joel
October 26, 2015

Tickets were reasonable! Great seats and a great time! It was a wonderful birthday present!

Date of experience: October 22, 2015
Illinois
1 review
0 helpful votes
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Paul McCartney/ Joe Louis/ Detroit
October 25, 2015

Ticket purchase was easy/ Printed at home./ All good
Exiting the event was difficult as we had a car and driver and it was congested... but... the event was EXCELLENT and one of the best
Concerts I have ever attended.

Date of experience: October 22, 2015
Minnesota
1 review
0 helpful votes
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I recently bought 8 tickets from this company for a hockey game. The invoice that I printed clearly stated what was owed and all was good. I later looked and saw that my credit card statement had additional charges on it from Ticket Network. I called and inquired as to what those charges were. She said that was for the sales tax and that in the fine print it stated that there could be sales taxes assessed. Really? My invoice already showed additional charges for service fees and delivery and listed the TOTAL COST. I do not understand why this amount would not be part of my tickets in the first place! Way to hide some additional charges from people. What a sneaky and unprofessional way of doing it. I have bought many tickets online from various companies and this was the FIRST company that has done this! I WILL NOT be ordering from them again!

Date of experience: October 22, 2015
Ohio
1 review
0 helpful votes
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Best Concert of My Life
October 25, 2015

The Paul McCartney Concert was THE best concert I have witnessed in my 45 years of concert going. The music, sound, lights, visual effects, the musicians all contributed to the overall concert experience without dominating. Most especially Paul was the shining light of the concert. He was humble, warm, funny and totally connected to the audience for the entire 2 hours and 50 minutes of the performance. Thanks Paul, it was absolutely fabulous!

Date of experience: October 22, 2015
Michigan
2 reviews
0 helpful votes
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Paul McCartney
October 25, 2015

Great show, not bad seats, great concert. I'd see Paul again. Had a great time.

Date of experience: October 22, 2015
Virginia
1 review
0 helpful votes
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My husband and I went to the Saturday shows only. We are from out of town but love Eric Church and the Roots. We thoroughly enjoyed all of the music, with the exception of the Tedeschi Trucks Band which for our taste, just jammed far too long, but you can't please everyone. We used their set as an opportunity to go grab a few delicious and (of course) overpriced beers and check out the vendors. Nobody sold anything of value, but we did spy which food truck we wanted to visit during Modest Mouse. Imagine our surprise when we left our seats and found that they had all closed already. If you're going to serve at an all-day festival where people are not permitted to leave and re-enter, you really need to be prepared to serve food for the duration. So we were relegated to sub-par pizza and a soda. I love the amphitheater itself and our seats were great. Just seems like there needs to be better quality and service with vendors.

Date of experience: October 21, 2015
Michigan
1 review
0 helpful votes
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Good job
October 24, 2015

My great grandkid a wonderful time. They even got to sit on the main floor do to the crowd there was better seat available they were offer them

Date of experience: October 21, 2015

From the business

TicketNetwork.com is the signature retail website of TicketNetwork, Inc. Founded in 2002, this Connecticut-based ticket software company developed the pathways necessary to create our massive online marketplace.

Since launching in 2007, our website has helped connect thousands of live entertainment fans to the vast network of independent sellers that list tickets on the TicketNetwork® Online Exchange. These sellers—from fans with extra or unwanted tickets, to professional ticket brokers—offer more than 7.5 Million event tickets on our exchange every day.

Our purpose is simple: provide fans (like you!) with access to this huge selection of quality event tickets, even when they are sold out elsewhere.

We have a dedicated team of professionals working hard to make sure that you have the most up-to-date information about upcoming live events and real-time access to the largest ticket exchange on the web. Most importantly, we pride ourselves on providing personalized cust...


ticketnetwork.com
Founded in 2002
South Windsor, CT, United States