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TicketNetwork

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Texas
0 reviews
0 helpful votes
Follow Jay B.
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Bait and switch
June 23, 2022

Bought Formula One Grandstand 1 tickets and over a month later they sent grandstand 32. Terrible seats and offered 50% return yet I had to pay full service fee on 2200. 00 and only received a few hundred dollars in return. This is a scam! Now I have over paid for less desired seats. Entire hotel and flights were non refundable. No customer service assistance and tried for three days all day. Again - this is a scam. Beware!

Date of experience: May 24, 2022
Illinois
1 review
0 helpful votes
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I recently sought assistance from #Securespherecyber Dot com for issues related to stolen cryptocurrency and lost funds due to binary options. I was thoroughly impressed by the prompt and effective solutions provided by their team of cybersecurity experts.

Date of experience: May 30, 2024
Illinois
1 review
0 helpful votes
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Bought two canelo tickets, received a "15%" discount after giving my email. After you enter your credit card info and hit buy, they charge almost a $1000 in fees PER ticket. The highest out of any site. Called for help, sat on hold for 25 min and hung up. Terrible

Date of experience: May 5, 2022
Texas
1 review
0 helpful votes
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I purchased tickets to Billy Joel in December 2022 for April 8 2023...concert has been cancelled reschedule for Mar 2024 demanded my $1800.00 back for 4 ticket.said sorry...fees were$388.00 they offered me 1/2 of that back...a lot could happen in a year I am 74 yr old they told me I could resale the tickets with no problem I ask them to buy them.they laughed If you die who stole your money the company Or Billy Joel.never again sounds like Ticket Master they need to be sued.I can 3mos or 6 mos reschedule...

Date of experience: April 5, 2023
Idaho
1 review
0 helpful votes
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Scam. Didn't get what I paid for
October 13, 2022

I purchased "VIP rows 1-8" for a concert in Spokane. We ended up in general admission behind the VIP section. I was charged $150 per ticket and ended up getting $35 tickets. They took zero responsibility and said "we are only a website that lets people sell their tickets". Unexceptable and do not fall for their scam! Buy your tickets elsewhere.

Date of experience: September 13, 2022
Texas
2 reviews
0 helpful votes
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Stole 2 sets of tickets from me
August 14, 2022

I purchased tickets for two event originally scheduled for 2021 that were both posted poned to 2022. I have the email where the tickets were transferred, where the concerts were postponed but use the same tickets, and NOW the tickets are no where... I asked to have them resent. Oh we can't. OK, I am now OUT over $600 because the tickets were not put into my account? Truly stay away, run as fast as you can, go directly to Ticketmaster and save yourself the trouble and loss of funds and frustration.

Date of experience: July 15, 2022
Canada
1 review
1 helpful vote
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Service fee is bad
April 2, 2022

Unsure why people still use websites that charge ticket fees.not worth it

Service fee is a killer these sites shouldn't exist

I recommend using this site here just copy and paste into browser: https://bit.ly/3pu6w4L

They charge no fees on tickets and trust me they are the exact same tickets transferred from a Ticketmaster account.

Date of experience: March 3, 2022
New Jersey
1 review
0 helpful votes
Follow Jo L.
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Wouldnt even give a star if I could. Purchased 2 tickets for the Harry Styles concert from TicketNetwork. When claiming the tickets, it directs you to TicketMaster where it says "ticket transfer has already been accepted by another email". TicketNetwork were not able to tell me what email it went to. I dont understand how they not able to provide that information when I paid for those tickets. When asked to escalate to someone with hire authority, I didnt get a response. I sent a follow up email but still no response. Please avoid purchashing tickets from them. They dont hold accountability for anything. Very bad business. I dont even know why Ticketmaster associate themselves with this company.

Date of experience: September 1, 2022
Texas
1 review
0 helpful votes
Follow Lela M.
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Bought tickets to see TOOL in Oct. The show is in 10 days and I still do not have my tickets. I am thinking I got scammed. This was a Christmas gift to my husband and it seems like the tickets are not going to arrive. When I contact ticket network I get the same standard email with no resolution. Never again.

Date of experience: January 22, 2022
Illinois
1 review
1 helpful vote
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Bought aftermarket tickets and they charged outrageous fees and they never had tickets to actually sell. The simply said to head to the venue they will be ready by the time i got there and of course they were not. The are refusing to reimburse me blamming the seller and basically telling me too bad soo sad. Stopped payment of course. Do not buy tickets from ticketnetwork its a scam.

Date of experience: March 25, 2022
Nebraska
1 review
0 helpful votes
Follow Mallori D.
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ITS A SCAM
May 19, 2022

Do not buy your tickets from this company! My boyfriend and I bought tickets for the 4/20 Snoop dog concert in Lincoln. They sent us an order confirmation, but to "claim your tickets' but it took you no where. Tried to contact customer service and they were no help at all and very rude. They stated that they were not able to give us a refund, we called our bank and the bank stated that they've gotten a lot of calls about this company scamming. DO NOT BUY FROM HERE!

Date of experience: April 19, 2022
Massachusetts
1 review
0 helpful votes
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Missing tickets
January 14, 2022

The worse experience, I bought two tickets for Genesis concert in Boston since June, the concert is tomorrow and I being calling for three weeks and nobady since to give me the Right answer, they keep sending me emails to contact Ticketmaster and Ticketmaster keep sending me back to tiketnetwork. Con. You wait for 45 minute and they hang up the phone. The worse customer service

Date of experience: December 15, 2021
North Carolina
1 review
2 helpful votes
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Poor customer service, lack of empathy and gouging
December 24, 2015

Not only did I call within 5 minutes of a mistake I made to be corrected, and then got told to call two different companies who kept passing the buck back and forth that there was nothing they could do, but also found I paid over $100 more for two tickets than if I had just walked up. The worst internet buying experience, and customer service than I've seen in quite some time. Never again.

Date of experience: December 21, 2015
Canada
1 review
0 helpful votes
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Taylor Swift Vance Joy. Shawn Mendez
October 7, 2015

So impressed! Loved the opening acts... will be purchasing some Vance Joy music. Taylor Swift is not only talented, she is smart, sensitive, beautiful and a terrific role model for young people. She ensured EVERYONE could take part in the light show, by providing light up bracelets, ( not everyone, especially kids, even teen kids, has a cell phone), she filled musical gaps with videos containing positive messages, and gives it her all in a beautiful, unaltered, aka no tattoos, altered hair, piercings etc etc in a love me as I am presentation... perfect. Cuts the hype and delivers! I brought my three grown daughters, a thirteen year old granddaughter and a friend of hers. We were in the nosebleed section, 500 level seats, cost me over $600.00, took two hours to get there and two hours home, but so worth it. Thank you Taylor Swift, Vance Joy And Shawn Mendez for your heartfelt, dynamic and totally awesome performances.
A 61 year old retired Nana, from Hamilton, Ontario

Date of experience: October 4, 2015
Ohio
1 review
3 helpful votes
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Customer service operators are so-so. Policies by ticket network are not attractive to customers at all! If you buy tickets from here, pray that the performer actually performs because postponed events mean nothing to this greedy place!

Date of experience: April 27, 2016
California
0 reviews
0 helpful votes
Follow Lin A.
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Took My Money!
June 25, 2022

Do not purchase tickets from this company because they took $178 from me and refused to refund it after the concert was canceled! I wasn't even made aware that the concert was canceled until I arrived at the location and the parking attendees informed me that all concerts were canceled over a month ago at that location. The company is pardatory and provides false advertisement inorder to take people's money!

Date of experience: May 26, 2022
Missouri
1 review
1 helpful vote
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Wish I had known
August 24, 2015

TicketNetwork is a complete rip off. I bought tickets from them with a total price being displayed. I checked my credit card statement a few days later and what would you know, there was a second charge for an additional $49. After doing some checking it was for sales tax which it doesn't say anything about except in the 10 pages of small print in their terms and conditions. I would have never bought tickets from them had I known that. I actually could have bought much better seats for cheaper price elsewhere. TicketNetwork offered a $50 credit towards a future purchase, well I will NEVER purchase anything from them again so the credit is worthless. All of their reviews are one star after another, not surprising considering how they handled my situation.

Date of experience: August 24, 2015
California
2 reviews
12 helpful votes
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Hidden costs
September 25, 2017

I received an email offering 5% off on tickets. After putting in the code my extra costs were over $250 which made the total more than stub hub! I then had issues with my payment due to updates needed and although I was informed someone would contact me, I waited an hour and finally called them. Issue resolved but I just feel it was a huge rip off

Date of experience: September 23, 2017
Georgia
1 review
2 helpful votes
Follow M S.
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Ordered two tickets and used an online couple the discount was applied at checkout but was charged the full rate on my credit card. Complained instantly to Ticket Network and they basically told me to piss off. Stay away from these crooks!

Date of experience: May 19, 2014
Canada
1 review
0 helpful votes
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Scam artists!
September 24, 2015

I'm not impressed that my 2 tickets cost $900 when our tickets themselves said $125. And sure enough we asked everybody that was sitting around us how much theirs were and they all said $125. Nor did you guys say anything about it being in US dollars! Not impressed whatsoever with you people. I will be phoning to dispute this matter further!

Date of experience: September 21, 2015

Overview

TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 7th among Tickets sites.

service
112
value
112
shipping
93
returns
62
quality
106