TicketsToCash has a rating of 1.2 stars from 23 reviews, indicating that most customers are generally dissatisfied with their purchases. TicketsToCash ranks 352nd among Tickets sites.
I was new to selling tkts online. It took several emails between CSRs and me to finish the listing process. They were extremely patient and helpful.
Seller Beware! Bottom line: they never put our tickets for sale! This is an extremely poor process or an outright scam. Can't talk to anyone. They won't respond to emails. It is the day before the concert and tickets are still not listed. It is well after the date they said they would list them ( in writing). Nope! Did not do it. Blatantly ignoring everything. Does anyone know if I have any recourse other then giving them a bad review?
This site is a scam. Do not use this site. They are definitely not legitimate. Everything they say is a lie and not accurate.
Date of experience: July 20, 2024
Scam! Do not use them to buy or sell tickets. They take your money and do nothing to assist afterwards. I have a 1 star to make a statement but they truly deserve a 0. Buyer (or seller) beware!
Tip for consumers:
Any assistance whatsoever
Products used:
Concert tickets
Date of experience: May 2, 2024
Horrible... charged me $57.00 each for tickets that cost $10.00 - I am an elderly lady that was only trying to purchase tickets for an event. When I called after I found out the tickets were only $10.00 I was basically told they are a third party and to bad, so sad.
Don't use them/.
Tip for consumers:
Will never order from here again.
Products used:
purachased tickets to an event.
Date of experience: March 12, 2024
I DO NOT like giving bad reviews but this is something very sketchy! BEWARE and watch the numbers all the way! Terrible customer service! Ticketmaster, Stubhub, nor SeatGeek have ever been so useless!
Products used:
None
Date of experience: January 11, 2024
Seller Beware!
Bottom line: they never put our tickets for sale! This is an extremely poor process or an outright scam. Can't talk to anyone. They won't respond to emails. It is the day before the concert and tickets are still not listed. It is well after the date they said they would list them ( in writing). Nope! Did not do it. Blatantly ignoring everything. Does anyone know if I have any recourse other then giving them a bad review?
Date of experience: May 27, 2022
In order to resell tickets through TTC, they make you promise to not try sell them through any other venue.
I trusted their promotional materials that claimed they'd do a good job reselling them for me (for a hefty slice). Although I was confident that I could sell them privately, I trusted them as professionals to do a better job, quicker than me.
They failed, 100% to sell my tickets, and now I've lost $500 because of having trusted them.
I'm furious for their having misrepresented their services as being trustworthy.
Date of experience: December 15, 2022
Don't sell your tickets on this site. They will ask you to accept a 15% seller fee which is totally fair. What they don't tell you is they reserve the right to mark up the tickets you are selling to a higher price than you listed so they can try to make more money off the sale while assuming none of the risk that the tickets might not sell. Site is a fraud.
Date of experience: April 15, 2022
I tried to sell tickets on their platform and they changed my listing to pending 3 days before the event requiring an upload of the receipt for my purchase of the tickets but there was no way to upload the receipt. I called and left multiple voice messages (including on their 48 hour emergency line), sent multiple emails (with the receipt attached) and contacted them on their site based contact form. Never received a reply. The event passed and my tickets weren't sold because they were never visibly listed! P. S,, Still haven't received any response from them... Stay far away from this incompetent excuse for a company.
I really wish there was a way to rate them with negative stars!
Tip for consumers:
Don't use this site!
Products used:
Tried to use ticket selling product.
Date of experience: October 11, 2021
This is by far the $#*!tiest Ticket place ever! My "Ticket" said it was $51.00 even right!? Hell no they charged me $111.94 for it and refuse to call me or even contact me! So I called my bank and now they want me to get proof and stuff which I have so I guess how well they like being dirtbags after this one! Would not recommend this site at ALL!
Date of experience: July 30, 2021
These guys have no freaking clue how to run a business. I bought tickets initially for a KISS concert which was rescheduled. It took forever to get the tickets rescheduled. Then when it does get rescheduled, I tried to cancel my subscription with them, cause my husband wanted to go and they were all. You can't do that and you will have to pay for the other tickets we are going to find for the customer you didn't let have the tickets.
So basically they force you to take the deal, then you can't get the money until three days after the F***ing event. They are so F***ing useless, I just wanted to get my money back... NOW, not 6 months in the future.
Date of experience: February 21, 2020
I bought some tickets to a show and the price jumped from what it showed each ticket was right before checkout. So I accidentally bought them way overpriced and the website says "100% money-back guarantee" which is BS! I contacted them to return my tickets and they said the only way to get my money back is to list them on the website and hope someone buys them! SCAM I hate this website.
Tip for consumers:
dont use it man
Products used:
Tickets
Date of experience: July 5, 2022
Don't list your tickets in Tickets to cash is a scam. They never list your tickets and you will never see your money! Very sad and horrible experience! Is terrible to have your money stolen by crooks like that!
Date of experience: October 26, 2023
I purchased tickets for a show in Birmingham Alabama, for April 16th. And this was back in December 2017. Something came up that changed my plans. I went through Ticketstocash on March 17th setting up my account which was very easy, and March 21st I received an email stating the tickets were SOLD. I will receive a check one week from the show date. With Ticketstocash in place to sell your tickets for you, you do not have to purchase the additional insurance for tickets, saving yourself more $$
Tip for consumers:
The website takes you step by step if you ever need to use it.
You make the choice of Check, or Paypal to receive your funds.
Date of experience: April 9, 2018
I'm Extremely dissatisfied! Absolutely No help or way to talk to anyone. They are affiliated with Big Stub-who advised me to sell my tickets through them' but I can't get any help from them either and No way to see if my tickets have sold because it won't even let me log in because it says that my email is already used for Big Stub but I listed my tickets with ticket to cash and it honestly seems like Big stub and ticket to cash are working together to rip people off!
Date of experience: September 8, 2022
Tried to use service for tickets i could not use. Listed tickets 2 1/2 weeks prior to event. Trickets remained pending for over a week. Emailed customer support for assistance and received no help. Deleted my tickets to sell on my own 2 days before the event. Site is a joke
Products used:
tickets
Date of experience: October 14, 2021
I cant believe that I had the SAME EXACT problem as everyone else. I called their "emergency hot line" several times. No one ever returned my call. I emailed several times, and no one ever responded. I had tickets for a sold out show... and they couldnt sell my tickets for BELOW cost... and i gave them TEN DAYS to do so? And they didnt even list my tickets for almost a week? I am going to do my best to take them to small claims court. I am out almost $300. Anyone want to join me?
Date of experience: January 6, 2022
I purchased tickets from Event Tickets, and when I said I couldn't go, they said they could put it on Tickets to Cash. I just received a phone number, nothing else. I did not hear back from them. Now, I tried to phone them, and you cannot get someone to talk to. Plus, I tried to create an account, and it said that I already had an account.
Long story short, this is a sister company to Event Tickets. Very poor service and information. I would not recommend this service at all.
Date of experience: August 21, 2019
I sold 8 ticket for an event and never received payment. They sent me emails and screenshots "showing" they sent an eCheck payment via PayPal but PayPal has no record of this payment. When I try to request the funds via PayPal and type in the email address I have been corresponding with "*******@tickettocash.com", it comes up as Daniel Ruiz Jr. Rather than a company name. There is no customer service phone number and they're no longer replying to my emails. DO NOT USE THIS SITE
Date of experience: December 12, 2022
I tried to list some tickets on this site. They e-mailed me and told me that the venue required the original.pdf copy in order to get in the site. Here's the catch, they don't issue.pdf tickets. You just print from their website, and you get in with paper copies all the time. I told them that wasn't the case, and they told me that I was correct, but that their policy was you had to send the original.pdf copy, not a printed copy. I told them that there was no way to do that, and then told them I would list them on stubhub. They sold 5 minutes after I listed them. Oh, and they sat on my listing for two days before they told me what I had uploaded was not correct.
Date of experience: September 21, 2023
I got no help I called, emailed, called only 48 hours nothing no help so I'm out 300
Thanks so much. Ko
Date of experience: February 23, 2024
I made the mistake, THE BIG MISTAKE, of doing business with this company. NEVER AGAIN. I've emailed them SEVERAL times. NO RESPONSE. I lowered the price on my tickets (I was trying to sell), but they never lowered the price on their site. Their add on fees are higher than anyone else's and when I tried to get a refund because I had Covid and am afraid to go to the concert, they told me that wasn't a good reason to get a refund. I even bought the insurance. My daughter bought tickets to the same concert through ticketmaster, NO PROBLEMS. Her money was refunded, no questions asked almost a year ago. When Covid was high. Now, I'm wondering. Can I give this site a negative star review?
Tip for consumers:
DON'T DO IT!!!!!
Products used:
Could not use my purchase
Date of experience: October 2, 2021
This site has horrible customer service, ridiculously high add on fees and their ticket prices are higher than any other resell site!
Date of experience: March 26, 2020
I was new to selling tkts online. It took several emails between CSRs and me to finish the listing process. They were extremely patient and helpful.
Products used:
Selling tkts online
Date of experience: March 17, 2022
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