• TikTok

TikTok

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Overview

TikTok has a rating of 1.4 stars from 189 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TikTok most frequently mention social media, community guidelines, and customer service problems. TikTok ranks 229th among Mobile Applications sites.

  • Service
    80
  • Value
    69
  • Shipping
    47
  • Returns
    48
  • Quality
    69
Positive reviews (last 12 months): 5.9%
Positive
1
Neutral
1
Negative
15
78
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How would you rate TikTok?
Top Positive Review

“Good service”

Simona B.
6/4/24

And good card service. It's not complicated, you understand It's quick and the support is friendly and competent. Absolute best to do

Top Critical Review

“Frustrating Refund Process and Unhelpful Support”

Muataz M.
10/11/24

I have been trying to resolve a simple refund issue with TikTok for weeks now. Despite following their instructions and submitting multiple requests through Google Play, my refund request for unused TikTok coins has been repeatedly denied. The communication from TikTok's support has been circular and unhelpful, sending me back to Google Play even though Google has stated it cannot process the refund. This ongoing issue is causing delays in resolving other important matters, and TikTok's lack of effective support has been extremely frustrating. I expect better from a company of this size, and I hope they improve their customer support processes to provide real solutions instead of repetitive responses

Reviews (189)

Rating

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Thumbnail of user lynnb1090
1 review
2 helpful votes
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August 1st, 2022

I enjoy posting my video, s on tiktok But there are a Lot of idiots on there also who just want to cause an argument through comments, there's also a Lot of video, s that should be banned showing animal cruelty.ive reported video's and accounts numerous times because of this but tiktok Always shows the same thing "no violation found'. Someone even swore in a comment to me and they STILL said "no violation found"?. I think you could pretty much get away with Anything on there and they, d Still respond with the same over repeated lame response. There, s also a hell of a Lot of fake accounts on there. I was sent 11 messages in one short space of time saying I'd been mentioned in a video, when I looked this wasn, t true, I deleted it and again I received the same message with the same video showing a load of Chinese girls dancing, I also got two profile's in my inbox with vulgar messages attached. I reported this to "contact tiktok" which also seems very hard to actually get in touch with anyone. Eventually someone replied, asking me to send screenshots of the accounts I mentioned, I did this and I heard nothing more. I sent Another complaint asking if they were going to ban these obvious spam accounts which comes under breaking their guidelines,. Again I heard Nothing. I also had two accounts tag me in their video when my settings is set on no one can tag me. I enquired with tiktok how can this happen. Guess what... Again No response.To be honest it's seriously made me consider leaving tiktok. They obviously don, t care about their users Or about animals judging by what people get away with including all the stupid crazes people do which can hurt pets.So all in all if you want to report Anything go ahead but don, t expect them to take down the video, All they will do is say "this video has been hidden from your view, we, ll try not to show you this type of content". How the hell does that solve or help the matter. Hiding it does not mean it doesn't exist and other people can still view it making the reported account even bigger. Just because an account has a lot of followers doesn't mean it is right to show what they are posting. Loads of accounts/content needs to be banned on tiktok and it sickens me they do not have the integrity or good morals or intentions to do so!

Thumbnail of user afiqd
4 reviews
1 helpful vote
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February 20th, 2022

Always cringe things on my fyp but if I look through some trends and hastags gets me thinking some TikTok things still have great things

Service
Value
Quality
Thumbnail of user ai87
1 review
1 helpful vote
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May 11th, 2022

Good Things Yes Things All The Time Good Things Happy Healthy Everyone Everything Everybody WWE Getaway 2012 2013 Best.

Tip for consumers:
Hugging Kissing

Products used:
Hot & Sexy Extreme Extremely Excellent Excellence Perfect Great Job Work Good Yes

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Thumbnail of user jorgep272
1 review
0 helpful votes
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November 23rd, 2022

Usen este código en TikTok now para ganar 100€ la primera semana. BT3.5.5.5.6.5.3. (Borren los puntos entre los números) Solo tienen que iniciar sesión todos los días por una semana para que les llegue el bono!

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Value
Shipping
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Thumbnail of user valerijab1
1 review
0 helpful votes
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March 25th, 2023

ПОЧЕМУ Я НЕ ВИЖУ ТИКТОКА ПРО КОТДОМ? Я вообще-то хочу его лайкнуть! Я требую, чтобы тикток перестал шалить, иначе мы его сдадим в тикток дом и вообще перейдём в лайки!

Thumbnail of user noah.lacacu
1 review
1 helpful vote
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October 17th, 2023

Ik heb een account op tiktok ik had vaker meer dan duizenden vieuws maar je wordt iedere keer geband

Thumbnail of user cosminv1
1 review
0 helpful votes
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July 28th, 2023

Să fie ștearsă această aplicație din magazin play să fie ștearsă din magazin play să nu o mai instal

Products used:
TikTok,Instagram and Facebook

Service
Value
Shipping
Returns
Quality

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