• Tinder

Tinder

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Overview

Tinder has a rating of 1.5 stars from 546 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tinder most frequently mention customer service, fake profiles, and phone number problems. Tinder ranks 726th among Dating sites.

  • Service
    145
  • Value
    148
  • Shipping
    63
  • Returns
    84
  • Quality
    132
Positive reviews (last 12 months): 3.4%
Positive
1
Neutral
0
Negative
28
73
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How would you rate Tinder?
Top Positive Review

“Great dating site if you're looking to hook up with...”

Jay M.
4/29/14

Great dating site if you're looking to hook up with someone who lives near you, but the possibility of running into someone after a really bad date is just too high. Love the video introducing the app though.

Top Critical Review

“They banned my account for no reason”

Apple love B.
9/1/24

They took £58.99 to ugrade my profile to Tinder Plus and then they immediately blocked me. Wouldn't explain why I was blocked after five requests and when I asked for a refund, pointed me at Apple, who of course said it was none of their business. In my opinion this is tantamount to theft. Scammers. Avoid them.

Reviews (546)

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Reviews that mention popular keywords

customer service (46) phone number (14) use tinder (46)
Thumbnail of user appleandbright
1 review
0 helpful votes
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September 1st, 2024

They took £58.99 to ugrade my profile to Tinder Plus and then they immediately blocked me. Wouldn't explain why I was blocked after five requests and when I asked for a refund, pointed me at Apple, who of course said it was none of their business. In my opinion this is tantamount to theft. Scammers. Avoid them.

Thumbnail of user terrenceg87
1 review
0 helpful votes
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July 26th, 2024

Not worth it in any means it's just bad all that want is more money go to a better site but not this one ever $1099 for what nothing sad but they dont care it;s just bull$#*! workinig on your emotional instability and thats said

Thumbnail of user xanderg18
1 review
0 helpful votes
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September 18th, 2024

Failed platform & useless customer support, I have been emailing DAILY for over two months to get their platform working...
They took my money immediately BUT the platform then stopped working and I have had no response to hundreds of emails.

AVOID USING THEM...

Products used:
Tinder dating

Service
Value
Quality
Thumbnail of user tradebar
1 review
0 helpful votes
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September 19th, 2024

APPALLING level of customer service.
Spoke with Elena, Heaven, Logan.
Non of whom seemed to read my issue in logging in problems, eventually just giving up and not replying to me.
Apparently updating my profile to 100% is classed as suspicious activity and results in being locked out. However being as I logged in with my MOBILE NUMBER and not an email they could not help me log back in, after 48hrs of copy and paste rubbish replies that make spam bots look intelligent, they now just refuse to respond to my emails.
So they either A) Don't care B) Are not trained C) Have a weird system that doesn't allow them to do their job function properly or all of the above.
AVOID THIS APP TOTALLY.

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Thumbnail of user julianak47
2 reviews
0 helpful votes
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March 29th, 2024

I met Bruno 3 years ago. He is schizophrenic and bipolar and has narcissistic tendencies. He is extremely verbally and physically abusive. Also sexually perverted. He was charged with 5 counts of assault. Ladies do not get involved with this man please stay away. He will hurt you and destroy you.
I uploaded his picture.

Thumbnail of user davem148
15 reviews
12 helpful votes
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March 17th, 2024

Tinder like all of the other online dating sites is a Legal Fraud. You pay to join, but if you get any responses of course you have to upgrade to "Gold" to actually see the photos if people they claim have responded to or liked you. A total crock of bull$#*!, that does nothing but defraud you out of you money. It's not just the POS Tinder, all of the dating sites are total frauds. Save your money, stay away from all of these money Vampires.

Thumbnail of user wilsonb110
1 review
0 helpful votes
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February 23rd, 2024

Tinder ignores your search criteria such as age and distance and I'd say a third of the profiles are fake. I now get international profiles even though my search radius is 25 miles (I live in Arlington, VA). Tinder's a sleazy operation. Match.com is so much better.

Thumbnail of user brendac2287
1 review
0 helpful votes
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February 25th, 2024

Paid for a 6 month gold membership was "banned " after 5 days. Only had reviewed profiles and "liked" some. Had not had any conversations. I didn't know how to do the photo verification and account was eliminated. I basically paid $30 a day

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Quality
Thumbnail of user adri.palhares
1 review
3 helpful votes
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February 23rd, 2024

I pay, I made a profile with my most recent pictures, and then they blocked me from everything saying that my profile is fraud, accusing, meet you in person, meeting myself and refuse any communication or explanation to me, I resend my pictures got bounced back because they refused to accept any communication. They cut all the communication with me, what really upsets me, that they don't even gave me a chance to prove they were wrong. It was accusations accusations accusations the way they treat me was $#*!ty
A long time ago I tried tinder, and the man post a picture of his $#*! and profanity words, I took a picture, and I reported, they were very thankful when I did that, they blocked me completely through emails and everything I just wanna prove to them that I was not a fraud. I'm very upset it's all acquisition.

Thumbnail of user roeytheroo
1 review
2 helpful votes
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February 14th, 2024
• Updated review

I have to commend this site on managing to gather losers from here to Timbuktu. Men make no attempt with pictures or details. To me I use it as a reminder that sometimes the grass is not greener on the other side.
Tinder you really need to relook at your site because there was no reason to take out a subscription.

Tip for consumers:
Nothing

Products used:
None

Service
Value
Shipping
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Quality
Waste of money
November 28th, 2023
• Previous review

Dont waste ur money joining no difference between the free version and the one u pay for. They also keep deducting from your credit card until u change ur card. Site is also full of wacko and keeps recycling the same people over and over again. Very sad for a dating site.

Products used:
I wish i could rate a minus thats how sad this site is

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Value
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Thumbnail of user kurtw114
3 reviews
1 helpful vote
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February 2nd, 2024

Most women on there no matter what you send as first message don't respond. Either there are many fake accounts or most of the women are so stuck up they judge you off of a message. Without even finding out more about you. I have had a couple women be open and turned out to be a great time. But compared to Facebook dating app tinder replies are 1/5. Facebook matches almost always result into some conversation.

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Thumbnail of user jennac231
3 reviews
0 helpful votes
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February 22nd, 2024

MESSAGES WON'T SEND AND I CAN'T GET MAIL. TRIED EVERY THING FAQ SAID AND STILL NOTHING. SO I'M LOSING ALL MY LIKES BECAUSE I'M DELETING ACCOUNT. THIS HAPPENS ALOT SINCE THEY HAVE ANSWERS POSTED ON FAQ FOR THIS PROBLEM. NO CUSTOMER SERVICE TO COMPLAIN TO AND FIX IT. SUCH A $#*! CO.

Thumbnail of user mmeshref
1 review
1 helpful vote
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December 29th, 2023

Plain fraud! They open a lot of services that cost a lot of money. In my case, a mixture between "you are among 1% selected profiles and you need to pay £399 per month" you pay that? It's useless because you need to combine it with platinum account for another 40. Useless, you need to do spot whatever for another 60 for 6 hours.
You do all of that and finally find some decent people who are happy to talk with you and you stop paying for all of this?
You get banned without any reason rather than "you violated terms of services" without specifying what exactly did I violate? And then immediately you lose all the connections you accumulated because you didn't exchange phones or emails with them yet!
STAY AWAY!

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Thumbnail of user mkajin
2 reviews
13 helpful votes
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September 26th, 2023

I've been using tinder for a while and it is rather comical to say the least. I signed up because it said that I had like 10 likes and in order to see them I had to sign up... so I did... obviously none of the people who liked me were of any interest... so I continued to swipe... never matching and barely even getting any likes in months... so I let the membership expire... and then magically I have 13 likes in 4 days...but I have to sign back up to see them...if you can't tell that tinder and all these apps are not genuine...we are truly heading for some lonely years ahead...my advice...go out and meet some real in a socal atmosphere...I'm done with online dating scams. It's all just business... no one is genuine anymore.

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Value
Shipping
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Thumbnail of user doronl6
1 review
1 helpful vote
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February 8th, 2023
Verified purchase

Paid 6 months subscription. After 1 month the app started showing same users every time I close and reopen it, my 5 stars didn't reset everyday as they should because I am a tinder gold subscriber. Reported the problem and tinder banned me accusing me I violated their terms of use. I contacted my lawyer, she said it isn't true. I only matched with one lady and we barely chatted. I haven't posted any inappropriate photos and I didn't post any fake bio or linked any other website.
My advice to you, never pay because you might get banned for no reason and you won't get your money back. Also you should know that you get a lot of likes from fake users at first, after you pay you won't receive one.

Tip for consumers:
Never pay. Just use another app.

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Thumbnail of user wadeva000
1 review
4 helpful votes
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April 5th, 2023

My account got compromised; but Tinder dont have a button to "Terminate all sessions; and change password" as the rest of normal apps have, with any concern of privacy and security.
I then, exclusive, contacted the customer support for Match; through multiple channels.

One of them replied "We highly recommend that you delete your account and start again, or whoever logged into your account will continue to have access."
Another replied "unfortunately, we are not associated with Tinder"

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Thumbnail of user veronicag189
1 review
6 helpful votes
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September 27th, 2020

Tinder does not provide any customer service while banning and deleting accounts whenever they want. I wonder if there is a bot doing it randomly. And don't bother trying to find the reason why your account is gone, they will not reply. Doesn't matter if you are a paid or free member.

Thumbnail of user brettfordb
1 review
17 helpful votes
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July 12th, 2021

Tinder advertises 55 billion profiles. Planet earth has close to 8 billion people. Both of these facts are provided thru Google search You do the math. They banned my account bc I shared this revealing truth in my profile. This is why so many men can never find a date on tinder. We are all selecting fake profiles. Stop using tinder. It's making the sad people kill themselves bc how can every profile not respond back. This is why. Hey Tinder, quit killing people! Get rid of your AI. It's not helping in the long run.

Tip for consumers:
Don't use this site if you're sad. It's designed to string you along w fake profiles.

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Thumbnail of user crystalm493
1 review
3 helpful votes
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May 14th, 2021

I was literally online 5 mins and kicked off but before I caught sight of a gentle man and we clicked right away I created a new account we matched again and have been in love every since. If you tell people what you want up front and be very clear things work out thank you tinder for changing my smile life and am closer with god honestly. Thank you tinder this change my whole world for the better love crystal

Thumbnail of user sasham61
3 reviews
11 helpful votes
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March 20th, 2023
Verified purchase

Tinder is at its bottom. FULL of scammers and fake profiles. Don't even try to start a conversation if there's a professional photo and no profile description. Now of all the others that seem legit you'll spend a lot in likes and boost and you will not hear from any of those. The only profiles answering are the crypto scams. There's plenty of stolen models photos… just do a search around…

Tip for consumers:
Do NOT throw away money on this full of scam dating app

Products used:
boost, likes, platinum

Service
Value
Quality
Thumbnail of user gabriellew144
1 review
0 helpful votes
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February 5th, 2024

I have proof of 3 of the same profile 3 different names on Tinder I took photo of the first 2 and then I found 3 one the same I wrote to say they were just fake and it was removed from my messages within 30 minutes

Thumbnail of user scottp106
1 review
0 helpful votes
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May 15th, 2017

From all the adverts and testimonials you'd think I would have no problem finding my other half on Tinder but ive had more dates on wejustfit.com believe it or not and ive never seen that website on TV! Just shows you eh?! Still, Tinder is trustworthy and CLEARLY works for some people, that's obvious. But so far it's not won me over, sniff sniff. I'll keep trying, like my mother always says, never give up!

Thumbnail of user younglorna67
1 review
3 helpful votes
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May 15th, 2023

Over half of the users on Tinder are fake or potentially fake - new users beware of profiles without the check mark. My first time I had 2 guys fawning all over me both went out of country for work within a few days but kept in touch. No meeting no FaceTime no identity at all with reverse image, stories and documents are very elaborate. Do not send racy photos or money no matter how much they beg, they are not who they say they are. I insist they authenticate or FaceTime or I swipe left, if you find one please report.

Tip for consumers:
If Timber was to force authentication customers may sign up this is a very high percentage of fake profiles with no protection for the consumer “it’s buyer beware”

Products used:
Dating app proof of 3 fake profiles so far and potentially 5 more only seen as paid for monthly access where half are fake and wasting my time

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Value
Quality
Thumbnail of user angelikah1
1 review
8 helpful votes
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July 27th, 2016

I was on tinder for 5 days. Got a good number of matches, and some messages... but the conversations just fades. One guy messages me a very disrespectful message towards women. It is obvious that most people on this site are there for hookups. If you like to potentially transmit a sexual disease... then it's for you. I rather pay for a membership like match or eharmony to find more decent and classy men.

Thumbnail of user darleneh22
1 review
5 helpful votes
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February 5th, 2017

I was matched with several guys, some contact me all at once and then nothing. Some I havent had a chance to respond to and yet they don't send a message once we're a match. I think there is something going on behind the scenes and you're just collecting money from us who are over 30. Not right

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