• Tinder

Tinder

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Overview

Tinder has a rating of 1.5 stars from 546 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tinder most frequently mention customer service, fake profiles, and phone number problems. Tinder ranks 726th among Dating sites.

  • Service
    145
  • Value
    148
  • Shipping
    63
  • Returns
    84
  • Quality
    132
Positive reviews (last 12 months): 3.4%
Positive
1
Neutral
0
Negative
28
73
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How would you rate Tinder?
Top Positive Review

“Great dating site if you're looking to hook up with...”

Jay M.
4/29/14

Great dating site if you're looking to hook up with someone who lives near you, but the possibility of running into someone after a really bad date is just too high. Love the video introducing the app though.

Top Critical Review

“They banned my account for no reason”

Apple love B.
9/1/24

They took £58.99 to ugrade my profile to Tinder Plus and then they immediately blocked me. Wouldn't explain why I was blocked after five requests and when I asked for a refund, pointed me at Apple, who of course said it was none of their business. In my opinion this is tantamount to theft. Scammers. Avoid them.

Reviews (546)

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Reviews that mention popular keywords

customer service (46) phone number (14) use tinder (46)
Thumbnail of user ranaldoantonello
1 review
0 helpful votes
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November 14th, 2023

I used to have tinder and I reinstalled few days ago. Is expensive policies are not fear and is not working properly

Thumbnail of user aa226
11 reviews
35 helpful votes
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November 17th, 2018

Waaaay too secretive, convoluted and vindictive in the way that it assigns your "score" or "visibility" and deals out extremely low scores or even suspected shadowbans and such. Suspected to remember facebook accounts/phone numbers and reassign low scores upon account deletion and re-creation, or penalize you in other ways. And now on the verge of making impossible to truly start a fresh account with a clean slate, score-wise, without using a new phone number.

They make it convoluted and difficult to use it in a reasonable way and get any kind of visibility, whilst at the same time penalizing people for deleting their account and starting over again, which they are obviously going to want to do because of how easy it is to unintentionally brick your account.If you are thinking of installing this and liking a selective handful of profiles that you particularly like the look of, and expect those profiles to ever see yours, think again and choose another app/website. Basically if you don't swipe right on somewhere approaching half of the profiles you see like some kind of horn dog you will get a crap score/visibility, if you haven't used your account for a while you get a crap score/visibility, and so on. It's like you're constantly fighting against it to stay above water, and that just isn't beneficial.

They orchestrate it like this, and periodically remove/retárd functionality, so that a minority of users will pay in an attempt to make it useable or restore functionality that was previously available for free, and this obviously works out for tinder business-wise, because the amount of users that are deleting their accounts and will never touch the thing again, without having paid a single penny, is staggering and increasing every day, so they must be getting enough money from these few, paying users to make it worth it. Useful if you are an instagram or snapchat slut and want to increase your followers though.

Oh, and now you have to repeatedly "verify" a phone number literally every few days just to be able to open the app. Yeah, that'll bring in more users and not annoy existing ones...

Tip for consumers:
?

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Quality
Thumbnail of user justint42
114 reviews
1,650 helpful votes
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October 22nd, 2015

Eats more battery than any other app!. FULL of tens of, if not hundreds of thousands of fake, BS spam profiles.

Thumbnail of user rakana10
7 reviews
9 helpful votes
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October 12th, 2021

The "unmatch" feature is so irritating! Many $#*!ING $#*!Y girls abuse the unmatch feature and leave in the middle of conversations!
$#*! YOU UNMATCHERS!
$#*! YOU RACISTS!
YOU WILL GET YOUR KARMA!

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Thumbnail of user tonyl60
2 reviews
21 helpful votes
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July 29th, 2015

I am not too fond of it since it is not interactive. I use http://www.matchmate.ca or meetingle.com which are similar but easier to use

Thumbnail of user jackies58
1 review
6 helpful votes
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March 29th, 2016

Tinders lame as $#*! cause you can't use it without having a Facebook... $#*! facebook... and therefore $#*! tinder..

Thumbnail of user samithar
1 review
2 helpful votes
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July 2nd, 2021

They cheat you and they are all fruits working there. They have fake girls on there and trannies. Don't buy.

Tip for consumers:
No

Products used:
Badoo

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Thumbnail of user nicon6
3 reviews
9 helpful votes
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April 3rd, 2017

Must have app installed on ur phone. Doesn't work if you're from a small town though. Didn't try upgrading yet, but it's kinda fun anywayz

Thumbnail of user garyf314
1 review
2 helpful votes
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April 26th, 2020

Cannot access aupport... only gives you old women to look At... terrible site. Do not waste your money...

Thumbnail of user elainet8
1 review
3 helpful votes
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May 2nd, 2015

I tried this app for something better but unfortunately nothing received the site is full of fake users and spammers.

Thumbnail of user darrenp194
1 review
0 helpful votes
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January 2nd, 2023

Yes, I joined Tinder for the same reason most men do and I have heard the stories from youtub on down the line. But life is the best teacher after all, Now I have had an inactive profile on Tinder for some years swiped on several thousand pictures of the years. But I got borrowed and I signed up for their $75.00 plan WHAT A COMPLETE MOTHERF****ER WASTE OF $$$ AND TIME.
1) You cannot pick the race of the person you want to talk to
2) You cannot pick a body type
3) You cannot pick from another country
4) You have to set up with pictures and everything before you can even look up any profiles. What is the old saying I want to test drive and kick the tires before I decide if I want to buy it or not.

The majority of the profiles are complete fake whatsapp, onlyfans and sites of that nature. I dropped the site after barely a month. My advice for all of us men is we go back to the old school method of meeting women walking up to them at a party, club, bar and strike up a conversation. There are no good dating sites anymore just do a google search under complaints about any site you will see what I mean.

Thumbnail of user walterh336
4 reviews
1 helpful vote
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February 21st, 2022

Good app to find a girlfriend, thanks to this app I have a lot of girlfriends now
Good interface
Thanks

Thumbnail of user makalayag
2 reviews
25 helpful votes
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May 6th, 2020

Well, I did not find anyone worth, but the expirience was not bad. I enjoyed the way the applicaton treats other people

Thumbnail of user brianbeauregard33
1 review
0 helpful votes
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September 3rd, 2023

This is an awful app. Get ready to spend a bunch! Always looking to up charge you. They stink!

Products used:
Tinder

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Thumbnail of user jiml65
1 review
2 helpful votes
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August 15th, 2015

Their APP is great, wish there is more members here. Going to check it out in a while again.

Thumbnail of user nicoled1173
1 review
1 helpful vote
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January 12th, 2022

I have never had a worse experience dealing with someone representing a company (a multimillion one at that). As someone who is a customer service rep, I am appalled by the responses I have received from Tinder.

I have been banned from using this app. You may be asking "why?" Well I'll be happy to inform you that I do not know. I went to scroll through, as I usually do when I am bored to find I've been banned. The screen simply states that I have "violated the terms and service and community guidelines." I'm shocked, as I indeed have read their guidelines. I have not violated a single one. My account is my account, I have nothing offensive anywhere, nor do I message people (so no offense or spam there). I have not tried to sell anything or promote anything either. So what did I do? Well I contacted tinders customer service email asking why I was banned. To which they (someone named Wayne) replied "we take violations of the Terms and Service and Community Guidelines very seriously." They go on to say that there are no appeals and I can never make one again. I ask again, I would like to know what it is I did that violated, as I'd like to know for my own volition. I receive an identical email, this time from someone named Sophia, except she included one sentence saying that she can't give me any information.

I respond that this isn't okay whatsoever. I have never once asked for my account to be reinstated, as all I'd like to know is what I've done wrong. I told them that this is poor customer service and that I HAVE read the terms and have violated NONE, hence me asking. I receive another email in response, this time from Ronald, who states that "they take violations of terms and services very seriously" another exact copy and more links to their terms, as if I haven't read them already.

I sent them a very detailed email, and I receive another exact email because they're too lazy to look into any claims or false reports people make? I told Ronald to forward me to the manager, because I'd like a response that isn't the same one, and I'd just like to fully understand, or at least be heard. In response to my asking for someone in charge, Mark so graciously sent an email stating that "they take violations to the terms and services very seriously…" adding in at the very end that they will no longer respond to any emails.

So I have been banned, and then ignored. And I think I know exactly why I was banned. I received a message from some guy who asked if I'd like to sit on his face (which I ignored) and then suddenly was banned the following day. Tinder for a fact condones poor behavior and sexual harassment from users. Any victim is punished by banning them and then allowing it to continue on. Anyone who tries to speak out is ignore and told all bans are final.

I hope your proud Tinder. You company promotes harrassment. Good job

Tip for consumers:
Don’t. The owners don’t care. And if you pay money for their premium stuff and get banned, you won’t get it back.

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Thumbnail of user cliffy10
1 review
11 helpful votes
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March 1st, 2020

Never meet anyone. Never got to really talk to anyone. They banned me what a ripoff tipoff repost need to post on this site... I want my money back

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Thumbnail of user aymank11
1 review
2 helpful votes
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July 20th, 2017

Horrid app. Worst app ever. Doesnt let me use the tinder app properly. And it doesn't let me post my review. Horrible! Horribkle horrible! Horribe!

Thumbnail of user guaranteeds1
1 review
1 helpful vote
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July 1st, 2023

Tinder is currently discriminating against straight people based on "inclusion". I am a straight bio-male who is attracted to bio-females because I want to make babies and raise them together, traditionally. I don't even consider trans-women a possibility, I have a similar attraction level to mentally-deranged bio-females; none at all. Apparently, we all have the same rights and so it is extremely punative for Tinder to punish straight people by including trans-women in the female pool. Each and everytime I swipe through the possibilities and a trans-woman shows up I feel attacked by Tinder for having a different ideological position to theirs. It is an unfortante reality that straight people MUST be discriminated against for Tinder to qualify for financial support from Blackrock and Vanguard, who are forcing their ideology onto other corporations using access to funding as the method to force Blackrock's desired behavior onto the populace. I'm a bio-male, I'm not expecting too much success from Tinder's app, but, at least I could enjoy my time on the app, instead of peppered disgust throughout the perusal process. Tinder thinks they are being inclusive by injecting trans-ideology into straight-only spaces. All they are doing is forcing large swaths of users to think less of Tinder empoloyees as People. It's fascist-adjacent to force an ideology onto unwilling individuals. Whomever at Tinder made this inclusive decision is willfully blind to how it discriminates against a majority of people, in favor of including an undesirable minority(in term of what the majority is looking for: traditional partnership) in the selection pool of biologically-accurate participants. Luckily for me it is very easy to tell and I can quickly swipe to the left, but not before making me feel othered by the process.

Products used:
Tinder App

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Thumbnail of user billyb239
3 reviews
5 helpful votes
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March 30th, 2020

CATFISHES LEFT AND RIGHT DO NOT TRUST PEOPLE this site will brake your heart because of people be careful!

Thumbnail of user them135
1 review
1 helpful vote
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September 8th, 2021

How to win Tinder:

If you are male: Think of Tinder as a game like Contra or Dark Souls. Yes it's hard, but if you take the time to learn the game, you can win. Follow these pro-tips:

- Before you do anything, take a good look at yourself. What are your best qualities? How can you improve yourself? Would you DO you? My point is, you are selling yourself, so put your best foot forward.

- Post good photos! Have a friend take pics of you doing fun activities that cater to the girl you are looking for. Want a fit girl? Post pics of yourself in the gym, for example. Failing that, post a pic of yourself with a guitar, even if you can't play one. Trust me on this one.

-Also, learn how to play guitar.

-Do something unique in your profile! Post a funny joke, or a funny acronym, or a pic of yourself doing something that nobody else is doing like skydiving. Remember that you are competing with thousands of other guys for a small handful of women. Be competitive!

-Learn how to talk to women! Just telling a girl "hey" isn't going to win her over. Convey yourself as interesting, funny, sweet, and more importantly, positive. Don't drone about how horrible things are in your life. Talk about how awesome your job is, share funny stories, or talk about the new guitar you just bought because some cool stranger told you to learn guitar (wink, wink).

-Buy Tinder Platinum! Just a month. Make sure you manage your payment options so they don't charge you for multiple months. I'll tell you why in a second.

-Hide your age and distance. Girls are going to pick apart every detail, and what they don't know won't hurt you.

-Be wary of the countless fake, dead, or scam accounts on the site. I added a pic of a "woman" who obviously photoshopped a pic "she" stole from an image search. Also be on the lookout for profiles that are vague, have poor English ("Ask me what i do"), or use pics that were clearly stolen off of some chick's social media.

-Here's why you buy Platinum. Smash that like button like a caveman! Then after that, change your location to London or something, and smash dislike for twice as long as you did the like button. You have to beat the algorithm here, otherwise your profile will sink to the bottom of the "deck" and the likes will stop.

-Don't give up!

If you are female: Exist.

Tip for consumers:
Like any company, their goal is to make money. They don't really care if you find love. The best women I've ever met were coworkers and friends of friends. Online dating is a scam. Good luck.

Thumbnail of user urandam
1 review
3 helpful votes
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July 22nd, 2023

I give this app 0 stars. They banned me for no reason then they shadow banned me! Its not good!

Tip for consumers:
I was blocked with no explanation. I couldn't contact anyone to address this. They still took my money and shadow banned me. I didnt get any matches on this app it was an huge waste of time! Try any other app but this one!

Products used:
Tinder Platinum

Service
Value
Returns
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Thumbnail of user chrostosy
3 reviews
2 helpful votes
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October 30th, 2021

I was using Tinder for a few months. I was really enjoying it…and I was meeting and chatting with various men. About 4 weeks ago I got a pop up on my Tinder App. It asked me to verify my identity for security reasons. It asked me to take 2 Live Photos of myself and send them in. I did snd then I was surprised at what came next. My App was disabled pending a review due to "questionable conduct" I was confused and had no idea of what this was about? The message told me that it would take 2 hours to review my account and to just have s snack and kick back while a decision was being made. It took a lot longer than 2 hours. The next morning I got up snd tried to open my Tinder App. I got a pop up that said my account had been banned. I was shocked! What was going on? I tried to see if I could find a customer service phone number, but nothing. There is no person anywhere to talk to. I found a couple of help emails. I sent in 2 emails apologizing for I'm not sure what? I have waited 4 weeks snd not one response.
What a terrible company! They have no customer service and they even have the audacity to say online that they don't have to return emails from customers. I still have no idea what I did wrong to get banned? I wish I had an explanation because it might be a misunderstanding. They gave me no explanation of warning, or second chance. It was like one day I had my app and the next I didn't. And which professional company does not have a customer service number you can call? What a terrible company!… and the people running it! Since when are consumers and citizens of the free world not given a chance or an explanation as to what they did? Where are my democratic rights as s consumer to not know why I got banned? Not even the courtesy of an email response. Since when are consumers in the free world not treated innocent until proven guilty? I don't know if someone made false claims against me? Or I've been mistaken for someone else? Nothing because they won't get back to me.
Apparently, I was reading the reviews online and this has happened to a lot of people. What a terrible company!
I would highly warn people against joining this App because you will get no service or help when you need it. Tinder will ignore you and keep you in the dark.

Tip for consumers:
Don’t be too trusting on that App

Products used:
None

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Thumbnail of user mattb89
1 review
6 helpful votes
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September 26th, 2015

I have gotten all spam in this site and it is all $#*!

Thumbnail of user semand
3 reviews
24 helpful votes
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May 29th, 2015

Just as the words on the tinder, it's how people meet.

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