• Tinder

Tinder

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Overview

Tinder has a rating of 1.5 stars from 546 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tinder most frequently mention customer service, fake profiles, and phone number problems. Tinder ranks 726th among Dating sites.

  • Service
    145
  • Value
    148
  • Shipping
    63
  • Returns
    84
  • Quality
    132
Positive reviews (last 12 months): 3.4%
Positive
1
Neutral
0
Negative
28
73
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How would you rate Tinder?
Top Positive Review

“Great dating site if you're looking to hook up with...”

Jay M.
4/29/14

Great dating site if you're looking to hook up with someone who lives near you, but the possibility of running into someone after a really bad date is just too high. Love the video introducing the app though.

Top Critical Review

“They banned my account for no reason”

Apple love B.
9/1/24

They took £58.99 to ugrade my profile to Tinder Plus and then they immediately blocked me. Wouldn't explain why I was blocked after five requests and when I asked for a refund, pointed me at Apple, who of course said it was none of their business. In my opinion this is tantamount to theft. Scammers. Avoid them.

Reviews (546)

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Reviews that mention popular keywords

customer service (46) phone number (14) use tinder (46)
Thumbnail of user muhammada583
2 reviews
1 helpful vote
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August 17th, 2022

Been on this app for almost three years now. And they keep telling me that my perfect match is just a swipe away. Well with all of the data which Tinder has managed to collect on me over the years based on my swiping habits, as well as all of the data from all of the other users, for sure if they wanted to they could have easily made matches for us all. Although making matches is not profitable, thus the endless cycle of swiping screens (and credit cards) continues.

Tip for consumers:
Become a female

Products used:
The App

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Thumbnail of user frankh93
3 reviews
5 helpful votes
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July 11th, 2016

I used it for about a month and did talk to and meet a few women. You have to have patience and may even need to lower your standards a bit if you're a guy.

The girls on Tinder that I was most interested are most likely not interested in me. It's obviously a shallow system just like anything else in life but patience is the key I believe.

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Thumbnail of user rons160
1 review
6 helpful votes
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March 13th, 2018

My female roommate uses tinder to get a guy within the hour... for women who want to hook up its a great site. I would guess most of the mens profiles are real.
For men, over 90% of the profiles are links to porn cam sites. Less then 1% are real women. The left overs are scammers wanting you to send them money so they can come visit you

Thumbnail of user valbonaa
1 review
10 helpful votes
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October 23rd, 2015

I've deleted the app, not because it sucks, but because I didn't need it anymore. Tinder is actually not such a bad "dating" website. At first I was reluctant about the shopping process. But in the end, it's possible to get lucky and meet someone awesome that you can meet in real life and who can be more than just a hook up. Or maybe I was just lucky. So thank you Tinder!

Thumbnail of user juliat64
1 review
1 helpful vote
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April 5th, 2018

Yes, exactly like I said in the headline - one day you try to open your Tinder app and get a message that you had been banned. You then try to contact the customer service truly believing that it was a mistake as you have done absolutely nothing to deserve a ban, but the customer service only confirm that you had been banned, and "Unfortunately, we cannot provide any more detailed information at this time".

So - you are told by Tinder team that you are a bad person. SO bad person that they could not stand you on Tinder and had to kick you out. As about why they deem you a bad person? - go figure it out yourself.

I read a lot of reviews where people say the same - it can happen to anyone.

And - they do not refund you the purchase if you are a Gold subscriber. You pay your own money for being called a bad guy:(

Yes, I'd say "Stay away from this app, guys".
They have the absolutely worst customer care I have ever come across in my 40 years of life.

Thumbnail of user antr4
3 reviews
38 helpful votes
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February 11th, 2019

It seems as if 99% of the profits are either fake or nobody just doesn't use this site. All I see is beautiful women that I can't communicate with because I have to "match" with them in order to speak to anyone. Also, I have over 10+ matches and have been swiping right on all profiles just to see if I'll get a match (don't trip, I'm not desperate) and I am still on 10+ matches. HOW?

Thumbnail of user drewp145
1 review
0 helpful votes
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November 26th, 2023

I used tinder for years, woke up one day randomly the other week to a account ban, I never broke any rules though... so I was like ill message and see what's wrong it has to be a accident, nope they are like we aren't even gonna look if it's a false ban your just SoL, hence 1 star terrible company with no acutal customer service.

Tip for consumers:
Recommendation -5 stars .

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Thumbnail of user stephanies3331
1 review
3 helpful votes
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September 20th, 2023

Horrible customer service. Banned a respected business professional but allows inmates to stay on. Wouldn't give a reason. Refused. If I'm being banned, or if I did something wrong. Tell me. Be specific. I didn't even do anything except create the account and used pics I have on Facebook! Absolutely rude and ridiculous.

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Thumbnail of user robh67
1 review
2 helpful votes
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December 26th, 2016

Its a 6/10 dating site for me. Not the worse out there but I prefer sites like wejustfit.com that are a tad more 'underground' and have people who know the internet better and IMHO are just more interesting

Thumbnail of user paulh161
16 reviews
34 helpful votes
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November 5th, 2015

I'm not much of a lady's man but I was furious when someone disguised their self as Bushes Baked Beans just to throw me off. Of course I was fully interested until I found out they were not beans but in fact fried rice. What a cat fish.

Thumbnail of user richardd1637
3 reviews
10 helpful votes
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August 22nd, 2022
Verified purchase

I went on this dating site to try to better My Life by finding somebody and all I end up getting was a endless road of links when sometime trying to cancel my subscription because frankly this site isn't very good save your money and do not give these people your card information

Products used:
dating site

Service
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Thumbnail of user aaronp38
1 review
3 helpful votes
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March 6th, 2017

Seems Forest was right above everything, even net dating sites. You arrive at this site and everything looks as it should, nice and professional. But once your in it takes ages to get any replies unless you're banging out intro messages non stop witch I aint got time to do. Ill stick with wejustfit.com thanks.

Thumbnail of user jacobr52
4 reviews
21 helpful votes
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January 30th, 2017

Fun to use but I have the feeling that it is more like a hookup app. In my opinion use traditional dating sites if you are looking for a serious relationship. Eharmony works fine, also Mingle2day and Parship are great too. Regards from Belgium

Thumbnail of user jeremiahm36
1 review
2 helpful votes
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February 19th, 2018

Why not call it "Hell's Soothing Flame"? The word tender means showing gentleness and concern or sympathy, yet they decided to go with Tinder.

I prefer to associate dating with tenderness, as opposed to seeing myself as an insignificant kindling sacrifice to be torched out of existence.

Tinder is a pre funeral party, the place millennials go to die. I've heard rumblings there is an underground community within the community, where impure women do unspeakable things with animals. Apparently, the code is something like "Swipes right for dogs", or "I only swiped right for your dog". Do what you want with that information.

Look, to each their own. But this app ain't for me.

-Meyerson

Thumbnail of user jamesz27
2 reviews
2 helpful votes
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August 10th, 2017

Obviously I am not the type of guy that gets swiped-right in Tinder. Have used it for a few weeks and can't really get comfortable with it. The idea is awesome though and after I've read so many bad stories about dating scams I was pleasently surprised. Still prefer dating site which are a little less superficial like Mingle2day or eHarmony. But for younger folks Tinder sees to be pretty awesome.

Thumbnail of user terryj60
5 reviews
70 helpful votes
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November 27th, 2016

The app is buggy, hangs and logs you out on occasion. There a few fake profiles but they are easily recognised. Other than that the app works great, just be sure to upload good quality photos. It only takes 1 bad photo for the opposite sex to swipe left.

Thumbnail of user tacyw1
1 review
3 helpful votes
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October 4th, 2020

All my matches and conversations were just wiped out one day, sent an email to support like 12 times and no response, called and got some hard of hearing, hardly can speak English guy who had me repeat my zip code 20 times. And was no help. He couldn't understand anything I said then he hung up. I think there from china. This site/app is ridiculous. ‘

Thumbnail of user jessec626
1 review
1 helpful vote
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December 9th, 2022

After reading some reviews on here I'm finding on average tinder has a poor rating. Which I whole heartedly agree with! I was a gold member for a while and had my account banned suddenly and without an explanation. What a scam. I didn't even step outside their overly-strict community guidelines. I'm not sure if they have snowflakes or algorithms policing this piece of crap dating app or what, but they are doing it wrong. Kinda makes sense now why they ranked 22nd out of dating apps. LOL!

Tip for consumers:
Save your time and money and use a different dating app

Products used:
App

Service
Value
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Quality
Thumbnail of user mc979
2 reviews
11 helpful votes
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October 24th, 2020

They will ban you for no reason. The answer they gave me shows they have an amazing customer support. Here's a copied response when asking why I got banned:
Hello,

Thanks for following up. Unfortunately, we cannot provide any more detailed information at this time.

Please feel free to refer to our Terms of Service (www.gotinder.com/terms) or Community Guidelines (www.gotinder.com/community-guidelines).

Thumbnail of user joea61
3 reviews
6 helpful votes
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October 16th, 2016

Couldn't get SMS verification code from Tinder, even though I had no problem doing so with other apps like WhatsApp etc. Lots of people having the same problem, inexplicably, appears to be some problem with the software. Some have had success installing previous version of Tinder (don't know where to get it though, and not sure it's safe) then updating to new version once they get signed up. I couldn't be bothered though, since you can't filter out single moms and smokers, seems pretty limited.

Tinder customer service was no help whatsoever, told me to check my mobile connection or try again later. Investors be warned, this is a company that does NOT have its act together. So you can find me on POF, which has lots of filters and doesn't even link to your phone number, you can just use the site or app as you please.

Thumbnail of user ewanm34
1 review
34 helpful votes
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April 10th, 2020

This dating app caters to absolute bottom feeders and the lowest common denominator. Its users are a combination of fake/scammer profiles, transgenders, weirdos, and straight people looking for "a serious relationship". If you enjoy spending your time exchanging vapid pleasantries about absolutely nothing, then have at it. I personally needed a shower to wash off the slime after having used this app for one week straight. Save yourself the aggravation! Online dating is garbage! Go out and meet people in the real world!

Thumbnail of user my75
1 review
1 helpful vote
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March 2nd, 2023

Tinder is not so good app.
I met someone in January. His name is Sony Mathew.
He stole money from me and blocked me everywhere.
Be aware of him. He even tries to seduce
Number is:*******116)
Instagram: sonymathew*******,

Thumbnail of user cloea
1 review
6 helpful votes
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February 14th, 2018

I picked up one cute guy. We texted directly on the phone.
Getting close. But He send me Porn video. ( Why Guy thinks Girls will be happy to watch female vagina?)
I did block him immidiately, but I can not calm down, so I am reviewing now,
Thank you!

Thumbnail of user tarak249
1 review
2 helpful votes
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November 6th, 2022

So my account got banned like 10 minute after creating it I didn't have a convesation there with anyone, only swiped on one person, there was nothing inappropriate about my pictures (fully clothed etc) nor my description (I mentioned I was traveling in a foreign country to me and only looking for friends at the moment). I checked the terms and conditions many times, I did nothing wrong. Customer service doesn't want to help or even provide a supposed reason why I was banned. I've been reading online that this has been happening to a lot of people. Trash app, better to stay away from it

Tip for consumers:
Appealing/writing to the technical support/customer service doesn't help. They send you automatiikka responces or really vaque messages that doen't answer your questions. They don't care about you

Service
Value
Thumbnail of user shawnm476
3 reviews
49 helpful votes
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September 20th, 2020

This site is filled with inattentive men. They have no motivation to meet anyone for a host of personal reasons. I think society needs to get back to the natural order of things... go out and intermingle. One man talked about trying to meet someone & then he vanished. Another guy lost interest when (i guess) i wasn't mentioning a hookup. Another man said he was moving to another city. Why then, is he making himself available here? I unmatched all of them.
* I think a meetup should be required of every member every 3 months, otherwise the account is terminated without refund. This can be verified from other members indicating that the meetup occurred.

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With 20 billion matches to date, Tinder is the world? ۪s most popular app for meeting new people.

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