• Tinder

Tinder

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Overview

Tinder has a rating of 1.5 stars from 546 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tinder most frequently mention customer service, fake profiles, and phone number problems. Tinder ranks 726th among Dating sites.

  • Service
    145
  • Value
    148
  • Shipping
    63
  • Returns
    84
  • Quality
    132
Positive reviews (last 12 months): 3.4%
Positive
1
Neutral
0
Negative
28
73
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How would you rate Tinder?
Top Positive Review

“Great dating site if you're looking to hook up with...”

Jay M.
4/29/14

Great dating site if you're looking to hook up with someone who lives near you, but the possibility of running into someone after a really bad date is just too high. Love the video introducing the app though.

Top Critical Review

“They banned my account for no reason”

Apple love B.
9/1/24

They took £58.99 to ugrade my profile to Tinder Plus and then they immediately blocked me. Wouldn't explain why I was blocked after five requests and when I asked for a refund, pointed me at Apple, who of course said it was none of their business. In my opinion this is tantamount to theft. Scammers. Avoid them.

Reviews (546)

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Reviews that mention popular keywords

customer service (46) phone number (14) use tinder (46)
Thumbnail of user edwardr376
2 reviews
9 helpful votes
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November 26th, 2020

Been using it for a while now and have had some hot dates with help of it. It is probably one of the biggest dating apps nowadays. But I keep my membership on a couple of other hookup sites for when I need an alternative. My top 3 for now are: Tinder, Hookuphangout.com and AFF

Thumbnail of user mistyk93
1 review
0 helpful votes
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August 15th, 2023

Your ads have now become cringey and overdone...perhaps play them less frequently and they'd have more effect? Is there a way to do that?

I'm tired of seeing 10 ads for tinder whenever I'm watching a show -.-

It's not as effective as you think. It's literally convinced me that other dating sites are better because they seem less like a "brand", and therefore more authentic.

Regards,

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Quality
Thumbnail of user ly68
1 review
1 helpful vote
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September 22nd, 2022

I am someone in the finance sector. I was told Tinder is one of an ideal dating sites to meet decent people online. However, my account has been banned on the 2nd day from my subscription date. This is not the 1st time I subscribed on a dating site. I know what should / should not say... If you joined Tinder, you'd notice it's not easy to find the email of CS. Finally I managed to leave my message to Tinder... yet the feedback is simply a "standard reply"... I am very disappointed with Tinder's services. I'll NOT recommend this site to anyone! Thumb down!

Tip for consumers:
Do not subscribe!

Products used:
Dating site

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Value
Shipping
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Thumbnail of user gingerr34
1 review
21 helpful votes
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September 2nd, 2019

I met a man on tinder. He turned out to be an alcoholic who broke into my home and beat me in front of my children. I put up a warning profile for other women, if you could stop it happening to someone else wouldn't you? I wish someone had warned me. Tinder banned me yet his profile remains! He's free to do it again. Tinder are as responsible as he is. Great policies tinder- hope you sleep well at night. I don't.

Thumbnail of user marcelf33
5 reviews
6 helpful votes
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September 10th, 2022

So, you join for, say, a year and the profile that you entered the first time was not perfect. Far from it. No second chance, though. If you or someone else swiped left, that's forever.
Certainly, it should be a possibility to reset the views, say after a month, when you know better.
I-M-P-O-S-S-I-B-L-E! You must terminate your account and lose the money for the unused portion of your membership.
Furthermore, if you do so, the system will consider you as a spammer and will likely lock you out.

I sincerely regret joining the site.

Tip for consumers:
Stay away...

Products used:
Tinder dating site

Service
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Thumbnail of user mariol259
1 review
1 helpful vote
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June 16th, 2022

I was a member for a few days, when the matches stop. With a message that read something went wrong. Try back later. After a few days I contacted customer service and a rep name Candy gave me worthless adive on how to resolve the issue. She repeatedly stated after failed attempts they would investigate to fix the problem but they never did. After I stated I would give a review due to the poor customer service. I created a new account and was booted off the same day. The matches suck anyways. Most of the profiles are fake and they advertise/solicit sexual paid websites. Tinder is not really free. They will attempt to con you to purchase features.

Thumbnail of user ghh9
1 review
0 helpful votes
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November 20th, 2022

The site is good! I won't say anything bad. But I'd still prefer another site. Recently created my profile, met a girl. And that same evening we went for a walk! So if anyone is interested, then here is this site https://goo.su/2mZS9t

Thumbnail of user julianl40
1 review
0 helpful votes
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December 9th, 2019

This site let me meet the love of my life. Without downloading tinder I would not be in the committed relationship I am in now. He already already bought me a promise ring. Our wedding is sept 13th 2020 everyone is allowed to come. Thank you.

Thumbnail of user jeffcolester
1 review
0 helpful votes
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April 27th, 2023

The price you pay for membership gets you only a seat at the table. If you want to see and be seen, you have to pay. Not to mention, the pricey "super like" is activated by swiping up, which is how you scroll through photos on Bumble. It appears to be designed such that, if a user is accustomed to Bumble, the user will blow through "super likes", wasting them on profiles that are not desirable. I'd give Tinder a lower rating than 1, if I could.

Thumbnail of user harryx12
1 review
0 helpful votes
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April 15th, 2023

If you don't pay to join within a few days of joining they will ban you. The likes are rigged. I am 71 years of age and I have an 80% strike rate of "likes" from 18 to 25 year olds. Of course I cannot reply to the likes unless I join. It's a con job. Grindr is quite sleazy, yeah it's more honest than Tindr. Don't get sucked in because they cheat you with dishonest profiles to get you to join and like I said if you don't join they will ban you. The ratings on Play store really indicate how dishonest this company is.

Products used:
The service is a scam

Service
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Quality
Thumbnail of user marcelm31
6 reviews
11 helpful votes
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November 16th, 2015

I got some nice meetings with girls from Tinder. But for me it is a bit difficult, maybe I am too old for this kind of website. I found my lovely girlfriend on a site called datingme.org

Anyway, if you are young and you are searching for a girl (or boy) - give it a try. But please don't expect that much. ;)

Thumbnail of user rachels98
1 review
6 helpful votes
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July 19th, 2016

Let me tell you, I loved Tinder. I met my first love on there. When I went to reuse it, it didn't work. It kept saying that my page was loading and that I had over 200 people who swiped right on me. I contacted tinder multiple times through emails and reviews on Google Play. They gave me the same response and when I asked for further assistance, saying I did everything they asked, they were stone silent. I sent screenshots, I pleaded for help. I received nothing. Absolutely nothing. I'm a person, not a statistic. Even if the overall amount of people can use it, shouldn't accessibility be not limited? It should be for everyone. For a company that says it cares about people finding love, they really don't know how to find love with their customers. I've been trying to get help since at least May. Good luck if you have issues with this app, they won't help you and it's unfortunate.

Thumbnail of user chrisa1149
1 review
2 helpful votes
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October 24th, 2020

Very poor refund policy, I was charged £115 for a year's service and then when cancelled shortly after I was told that because I did not process the refund within the 14 day time limit I could not get my money back. Shocking.

Thumbnail of user marciam16
1 review
9 helpful votes
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January 16th, 2016

I have been matched and talked to 3 different men who weren't who they said they were. When I google image searched them the real person they were impersonating appeared. They were all after money. I won't use tinder ever again. It seems they have been hacked and some how I'm matching with people 5000 miles away when I'm set up with a 45 mile radius. I don't encourage anyone to use this app and if you do be very very careful. Watch the broken English and google image search everyone.

Thumbnail of user isabellag230
1 review
2 helpful votes
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January 12th, 2023

I have been with tinder for four plus years and never received a stupid guide line issues or a report the point being it's that whoever reported me because I didn't want to hangout with them got my account locked and can't make a new one now so I would like my account back and for tinder to hear both side of the story instead of one it a a two ways street and you could do better at your jobs for that

Thumbnail of user goka3323
1 review
0 helpful votes
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October 4th, 2023

Only a desperate person would pay there prices and let's get real after paying for it, is it going to get you anything… answer is No… I can get everything and more for less by not using it lol. But I would add it to my inventory if they made it more realistic…just my opinion good luck everyone

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Thumbnail of user la169
3 reviews
3 helpful votes
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March 15th, 2021

Tinder is horrid does not even come close to protecting women. They crazy blocked me after a guy harmed me saying he wanted oral sex from me. I told him I was gagging at every level. Total ick andI got banned from tinder for. Tinder you have a horrid unregulated service and you are banned from ever harming my life again

Tip for consumers:
Dangerous. Stay away

Products used:
NA

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Thumbnail of user shaunw10
1 review
1 helpful vote
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October 18th, 2016

Cant really complain about the Tinder website. I usually just use wejustfit.com but made a choice to add a Tinder membership to see if it got me more dates. I'm not sure it has made a huge difference, but im definitely getting more conversations going and I really like having two places to go for dates and so for those reasons I will keep it going like this for a few more months.

Thumbnail of user tonye565
1 review
2 helpful votes
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September 2nd, 2023

Beware update!
I wrote the following review this morning and opted that Tinder could see the review. They have now deleted my account one week into a month contract. It seems they are a law unto their own.
What a total waste of money!
Unlike other dating sites where you can look again and reflect as to whether you'd like to contact that person at a later date. Tinder gives you the choice of like or dislike by way of swipe. If it's a dislike, they are off your viewings for weeks, or months, or maybe never to return again. In a very short period of time there was nobody to look at within a 15 mile radius, which basically renders the dating site pointless!
DO NOT WASTE OR RISK YOUR MONEY WITH TINDER…………..

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Thumbnail of user colletteb8
1 review
10 helpful votes
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November 12th, 2020

I was just swiping right as you do and accidentally matched with a man. He began to talk to me and I just explained that I wasn't interested in men. This upset him so he reported me multiple times for things I absolutely didn't do so now I am banned. I've tried contacting tinder support team many times, but they don't seem to care. Very upset for the lack of support from them.

Thumbnail of user scroogew
1 review
5 helpful votes
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August 3rd, 2016

I am sure it is a fun app for men but in my opinion it is not a good option for women. All of the guys just want s$&. This app may be perfect if you are just looking for a quick hook up but I believe you won't be finding Mr Right. Looking for a serious relationship I would go for Mingle2day, Match, or Chemistry, It is a fun app though.

Thumbnail of user ibanezrb392
1 review
0 helpful votes
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August 21st, 2023

Like an idiot. I paid.I got a bunch of people who deleted me for no reason...most didn't make sense. When I stopped paying I got no likes...accept an occasional bot!...nickle and dime bull$#*! game. For the love of God go elsewhere!...it sucks

Thumbnail of user victoriab240
6 reviews
0 helpful votes
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August 17th, 2019

Just like most people, I'm on Tinder on and off throughout the year. The main reason I turn it OFF is because lame people sign up for Tinder. And what I mean by "lame" I mean people who swiped right, expressing their interest, but literally don't know how to communicate or be spontaneous. I guess it varies by city, but geez, have some fun ladies don't be so boring. You are most likely a 6/10 so chill out for a bit.

Thumbnail of user andrewg115
1 review
1 helpful vote
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April 5th, 2017

There's room for improvement on Tinder but overall it's one of the better sites, up there at the top of my recommendations list for friends - with wejustfit.com - I think I gave that one 80 marks if I remember right.

Thumbnail of user jessicar303
4 reviews
40 helpful votes
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November 4th, 2018

Stay away from this app you will just get scammed into one night stands the men are so disgusting and gross and if you try to chat with them they will not respond to messages in in about a couple of hours they were just on match you with no reason go spend your money with match.com

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