• Tinder

Tinder

Is this your business?
Write a Review

Overview

Tinder has a rating of 1.5 stars from 546 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tinder most frequently mention customer service, fake profiles, and phone number problems. Tinder ranks 726th among Dating sites.

  • Service
    145
  • Value
    148
  • Shipping
    63
  • Returns
    84
  • Quality
    132
Positive reviews (last 12 months): 3.4%
Positive
1
Neutral
0
Negative
28
73
See all photos
How would you rate Tinder?
Top Positive Review

“Great dating site if you're looking to hook up with...”

Jay M.
4/29/14

Great dating site if you're looking to hook up with someone who lives near you, but the possibility of running into someone after a really bad date is just too high. Love the video introducing the app though.

Top Critical Review

“They banned my account for no reason”

Apple love B.
9/1/24

They took £58.99 to ugrade my profile to Tinder Plus and then they immediately blocked me. Wouldn't explain why I was blocked after five requests and when I asked for a refund, pointed me at Apple, who of course said it was none of their business. In my opinion this is tantamount to theft. Scammers. Avoid them.

Reviews (546)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (46) phone number (14) use tinder (46)
Thumbnail of user frankf34
1 review
15 helpful votes
  • Send Message
November 3rd, 2015

If you are seriously looking to hook up or looking for a relationship avoid this site. Many of the women that i chatted to were obviously working in a call centre cutting and pasting set responses and questions and its funny how everyone of them trys to get you on video chat for a small fee naturally. Your profile gets flooded with upto 300 winks and msgs from smokin hot 23 yr olds from around the world who just happened to pick you as the man of their dreams. Despite you being 30 years older and clearly stating you don't want contact from children of their age.

Thumbnail of user nijilp
1 review
17 helpful votes
  • Send Message
April 13th, 2020

I don't know how it's working purely they are smart in earning money. I took a monthly premium membership after taking that one still I couldn't get other profile likes or. Msgs anything please. Prove that you people have a good service rather than robbing money from common people. Waiting for the response even I get any confirmation of payment this is mail id *******@gmail.com

Thumbnail of user benh841
1 review
1 helpful vote
  • Send Message
November 3rd, 2022

Wasn't that established so we let him have a friend you then gave him a peer power trip and fined me for typing too fast and having typos I have always given it out but not to people who genuinely aren't grateful of the person I left them with

Tip for consumers:
Bought everything except.

Thumbnail of user kevins525
1 review
8 helpful votes
  • Send Message
August 12th, 2018

Horrible experience with Tinder. Permanently banned with no explanation as to why. Was told that I had violated their Terms of Service. Knowing full well that I hadn't done anything remotely close to violating the T. O. S., I contacted their customer service department. Received a generic pre-programmed reply almost 1 WEEK LATER telling me to review their terms of service for more information.
Tinder's Stalin-esque tactics:
1.) Arbitrarily banned without cause.
2.) No information provided as to reason for being banned.
3.) No right to know who the accusser is.
4.) No appeals process in place.

Bottom line: Stay very far away from Tinder!

Thumbnail of user lauriec39
6 reviews
9 helpful votes
  • Send Message
February 9th, 2018

I paid the $19.99 to join. Then I find that I cannot narrow my age search without upgrading, I cannot see my likes without upgrading, and cannot find out more information of my likes without upgrading. This is the most frustrating match site. I have used "Match" dating site in the past and it is so much more straight forward regarding pricing and easier to navigate. I couldn't get a refund (of course) but was told I could continue to use even though I cancelled my subscription. It's worthless to me due to all of the above reasons, so I just threw out $19.99.

Thumbnail of user bobbyb58
1 review
2 helpful votes
  • Send Message
June 7th, 2017

The beatles were right, been using this site for weeks and still single! Lolz, as the young-uns might say! Not giving up yet but changing tack and trying a new site called wejustfit to see how it compares with tinder. If you're gonna do it do it right (FYI not the Beatles, Wham)

Thumbnail of user deanac3
1 review
3 helpful votes
  • Send Message
June 14th, 2017

We both swiped right... alot in common... he's mature... we love Genuinely... he pays attention... he loves my children... 8 months later going Very strong! We're so in Love! A little FYI- I'm 39, he's 43... me-4 children him-1. Thanks Tinder!

Thumbnail of user kathleenb17
1 review
13 helpful votes
  • Send Message
September 13th, 2015

Pics are 20 plus years old. Some post no pics or post pics of their wife & kids or even pics when they were 10 years old. Nobody serious. Juvenile attitudes. Its a joke. Wouldn't recommend at all. PATHETIC!

Thumbnail of user nancyo91
1 review
4 helpful votes
  • Send Message
August 10th, 2018

I have to say that Tinder has the WORST customer service/support I have ever seen.
I sent a message 3 days ago and still no reply.
I've had issues before with Tinder and had to deal with an incompetent guy who just stated the obvious options when of course I had already tried them all and beyond before resorting to contacting you.
U need to get a better system: call or live chat
I am paying good money for an app that has no customer service whatsoever.

I was in Cabo for 11 days trying to meet people to hang out with. No matter what distance I plugged (up to 161km!) in or age range (27 to 45) I still only got 1 or 2 profile choices per day! How is that even possible. I even got Tinder Gold hoping that it might help. $100cdn layer, still no matches! Of course they did not reply to my requests for support.
I tried restarting my phone, uninstalling and deleting my account several times to no avail.

Thumbnail of user brandij7
1 review
2 helpful votes
  • Send Message
November 1st, 2016

Any woman came a guy that goes by the name Leo and his last name is B recx. I had the most terrible experience with this guy. My point is not a good guy and if there any woman out there went what I went through I would love to hear from you.

Thumbnail of user viktorv22
1 review
0 helpful votes
  • Send Message
March 15th, 2023

I paid for a gold membership subscription but tinder for an unclear reason banned my account. I didn't get any explanation for why my account was deactivated. I was not refunded either for my subscription! The only reason I got was that i broke against the community rules. When I appealed to tinder they refused to give me any explanation which is very unpleasant since I didn't break against its rules or can not recall any such thing from my message history. Unacceptable behaviour from tinder and I would advise: do NOT use this application for dating.

Also tinder, can restrict how often your profile is viewed (which is out of your control) and you may be shadowbanned without knowing it.

Service
Value
Quality
Thumbnail of user mitchellk128
3 reviews
2 helpful votes
  • Send Message
October 27th, 2022

When I get matched with a girl I like. I send her a message. She replies and so on. Conversations AND EVERY SINGLE TIME. They always wait 24 hours of no communication before unmatching me. Like why? They are not only giving me false hope but gives me the impression I did something wrong.

Service
Value
Thumbnail of user marthan80
1 review
15 helpful votes
  • Send Message
February 25th, 2020

This company is a thief. When I hired the services for 6 months I paid with my credit card and less the month I didn't get msg to match, nothing, I sent an email to this services and they said I have to have been patient, in a 1 1/2 a month, nothing, its looks like a fake. I asked my money they didn't have intention. I didn't use it again and around November to Diciembre, they took money from my credit card, they did answer properly the msg, they ask ed me for a number of the transaction when I did not get it when I didn't purchase the second time and the first time and also you cant call them. It is impossible to talk to someone there. Then I am so upset, I need my money back.

Thumbnail of user antoniat3
1 review
6 helpful votes
  • Send Message
November 23rd, 2016

Dimitar Zhechev is a bulgarian scammer that pretends to be a businessman, but he will take you with his car outside London and RAPE YOU! Do not get in contact with him.

I'm under the impression he's a drug dealer as well, as he told me he almost got caught in Cuba with intention of supplying drugs. Be careful, he's dangerous!

Thumbnail of user isaach29
21 reviews
77 helpful votes
  • Send Message
March 18th, 2016

I have used this app many tims and have no success. This site is for pretty people. Average looking people like me can't get anywhere on this app. I wasted my time on here. I advise people that are average looking to steer clear of this app. It won't give you want you want or it will take you forever to find someone. I have only was able to message two people on here. I never heard from them after messaging them.

Thumbnail of user johno1140
1 review
3 helpful votes
  • Send Message
May 1st, 2021

Every match is at least 5,000km away. Trying to limit the search to 100km does absolutely nothing. Its useless in Ireland. Also every time I exit the app I get a message telling me I missed a match. NO I DIDNT. If I liked anyone within a 2 hour drive I would have clicked on like. Lots of stupid notifications and no matches in the country Im in. Perhaps Tinder wasnt told we are in a lock down?

Tip for consumers:
Dont, just talk to real people in person. It works!

Service
Value
Shipping
Returns
Quality
Thumbnail of user matthewk26
3 reviews
4 helpful votes
  • Send Message
April 1st, 2015

It's cool that you can only get into contact with people you've "like" and that "like" you as well. It's a bit annoying that you can't go back and "like" someone you've swiped left to. I wouldn't expect to get too much out of the app since there are a lot of people looking to just hook-up but there is the opportunity to make new friends and possible relationships.

Thumbnail of user sophiaf70
2 reviews
0 helpful votes
  • Send Message
December 4th, 2021

I've been using tinder for quite some time and I really enjoy it! I travel a lot and t's great way to meet new people. Tinder has a feature called Face To Face you can use to video chat within the app. Tinder has on-demand safety features via Noonlight, which offers a Timeline feature where users can share first date details on their Timelines, like who they're meeting, when and where. Users can also discreetly contact emergency services via Noonlight.

Service
Value
Shipping
Returns
Quality
Thumbnail of user philipa25
7 reviews
46 helpful votes
  • Send Message
December 8th, 2016

Not a big fan of dating apps. I prefer traditional dating sites like Mingle2day, eHarmony and all so on, but Tinder is pretty much the best dating app in my opinion. There are a lot of copycat apps which don't come close! Conclsuion: Not for me, but mybe the best dating app right now.

Thumbnail of user seank60
2 reviews
7 helpful votes
  • Send Message
January 6th, 2018

I have been using this app for a few months, but recently deleted it for a few reasons:

1. Every time I get a match from someone, I end up getting unmatched probably all because I am a transgendered woman. No wonder why a few of the new matches disappear.

2. Whenever I am in the middle of a text or if he wants to meet me in person, I end up unmatched and the text disappears. Very disheartening, but true.

For us transgendered ladies out there, we are in the lookout for real relationships, but it's not simple as a flash for most of us, so if Tinder was to improve it's search filters with something like this "Male looking for transgender/ladyboys", this would be much easier because it will only focus on guys who are interested in transgender people. Other than that, this app was a waste of time and I would never use it again.

Tip for consumers:
FOR TRANSGENDER USERS:

Please be aware that just because you end up with a match does not necessarily mean that he or she really likes you. If a person happens to text you after the match, be prepared to know that this discussion may not last much longer. This review is based on my experience and it is to save others from going through what I have been going through.

Thumbnail of user danielj101
1 review
7 helpful votes
  • Send Message
November 18th, 2017

Tinder is an easy-to-use-dating-app. The free version has good amont of features. However, I don't like thae fact that it connects through FB and even displays some information from FB, such as education.

I prefer old-school-dating-sites like Mingle2Day, Match and Cupid because I don't feel comfortable with Tinder displaying some of my FB details but overall experience was nice.

Thumbnail of user chrism868
1 review
0 helpful votes
  • Send Message
February 26th, 2022

After paying for over a year, we started another account a few months after deleting our old account. Within 24 hours our new account was banned. I contacted tinder and they said we violated their community standards so me and my wife read them. We have violated no such standards. Mind you we did not have racy photos like most, nor were we looking for sex like a lot. We were looking for friends and got banned. I assume this was because we stated that we are polyamorous in our profile. This is discrimination against us and the lgbtqiapd+ Community. Tinder is a scam. If you are poly or part of the lgbtqiapd+ community stay away from them.

Tip for consumers:
Stay away if you are Poly, a couple or part of the LGBTQIAPD+ Community.

Products used:
Tinder APP

Service
Value
Shipping
Returns
Quality
Thumbnail of user alicer51
3 reviews
0 helpful votes
  • Send Message
December 14th, 2017

It's easy to use. There's actual people and not just fakes. I made a few friends thanks to it. Three stars because lot of people just misunderstud the concept of it. I you want to hook up go to the club.

Thumbnail of user miken1186
1 review
4 helpful votes
  • Send Message
March 4th, 2023

CNN recently showed a documentary about how most young guys are giving up internet dating, I stand with them as an older guy as women according to that documentary are becoming more picky and are more likely to swipe left ( say no to us) unless we are rich or good looking, I say do your purpose in life,job, charity or calling work on yourself, forget dating it's far more productive and economically smart.

Thumbnail of user chitambiras
1 review
1 helpful vote
  • Send Message
March 20th, 2023

If you want one night stands and fake people not forgetting liers and swindlers tinder is definitely your best bet
If you want to find a husband or wife rather go to church or the supermarket that's your best bet

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

With 20 billion matches to date, Tinder is the world? ۪s most popular app for meeting new people.

How do I know I can trust these reviews about Tinder?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tinder?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business