• Tinder

Tinder

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Overview

Tinder has a rating of 1.5 stars from 546 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tinder most frequently mention customer service, fake profiles, and phone number problems. Tinder ranks 726th among Dating sites.

  • Service
    145
  • Value
    148
  • Shipping
    63
  • Returns
    84
  • Quality
    132
Positive reviews (last 12 months): 3.4%
Positive
1
Neutral
0
Negative
28
73
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How would you rate Tinder?
Top Positive Review

“Great dating site if you're looking to hook up with...”

Jay M.
4/29/14

Great dating site if you're looking to hook up with someone who lives near you, but the possibility of running into someone after a really bad date is just too high. Love the video introducing the app though.

Top Critical Review

“They banned my account for no reason”

Apple love B.
9/1/24

They took £58.99 to ugrade my profile to Tinder Plus and then they immediately blocked me. Wouldn't explain why I was blocked after five requests and when I asked for a refund, pointed me at Apple, who of course said it was none of their business. In my opinion this is tantamount to theft. Scammers. Avoid them.

Reviews (546)

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Reviews that mention popular keywords

customer service (46) phone number (14) use tinder (46)
Thumbnail of user gigr1
1 review
1 helpful vote
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November 14th, 2022

Actually not so bad. But all actions are subscription-only. To use everything, you need a subscription. So if you don't want to spend your money, then I recommend this site.https :// bit.ly/3WVH9bf

Thumbnail of user julies828
1 review
1 helpful vote
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October 24th, 2019

Without having done anything wrong. Normal, well behaved serious people, looking to find a partner.

I've been treated as a criminal and they won't end my subscription.

I've been treated as a criminal and have without knowing it, done something wrong. NOT INTENTIONALLY.

So Tinder have permanently banned me from their site and WILL NOT help me refund my ongoing paid subscription.

As I wrote to them, just before someone shut the email connection of

"I have NOT DONE ANYTHING deliberately to over step your terms of use. I have absolutely no idea of why you have excluded me PERMANENTLY as if I am a criminal!

What about helping and teaching us?

And not only this, you won't help me end my paid subscription.

Thumbnail of user roccob24
3 reviews
6 helpful votes
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December 16th, 2016

Definitely seems to be nothing but scams I'm a good-looking guy something way far off with the site I would suggest not even downloading the app 0 Stars

Thumbnail of user olet13
1 review
1 helpful vote
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August 5th, 2022
Verified purchase

Where do I begin regarding Tinder?

First of all, the algorithm that the app uses, is designed to keep both men and women where they are today (single). Women are overwhelmed by choices, while most men won't even be visible unless they purchase a paid subscription.

Secondly, you have plenty of fake profiles. Some are bots, some are operated by foreign criminal organizations, and some flat out don't look like their profile pictures.

Third, you can get banned with no warning and without breaking any rules. The summer of 2022 has seen a surge of mass bannings on Tinder. This is done by an AI with the intelligence of an egg timer. Do you use similar openers when someone doesn't have a profile text? You're a bot -- according to the AI. Did your ex discover your profile and decide to report you for the sake of revenger? You're a predator -- according to the AI. The same goes for when you do not answer a fake profile or when someone is just trolling.

Lastly, there is no customer service whatsoever. If you ask for a reason why you were banned, you just get a copy-paste answer back. You cannot appeal a ban, and a ban is permanent. Although the bans are done by an AI, nobody bothers to check if this AI is any good, or if there is any validity to the report filed by the scam artist you didn't reply to.

All the negative reviews you've seen in 2022 regarding Tinder are valid.

Tip for consumers:
Use a different app instead. This coorporation doesn't deserve it's dating monopoly, nor does it deserve your money.

Products used:
Tinder and Tinder Gold

Service
Value
Shipping
Returns
Quality
Thumbnail of user tya41
1 review
0 helpful votes
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October 11th, 2021

SUPPOSEDLY WITH TINDER WHEN YOU SWIPE LEFT THAT PERSON IS GONE FOR GOOD. NOT SO, THEY KEEP INUNDATING ME WITH THE SAME PEOPLE OVER AND OVER. I BROUGHT THIS TO THE ATTENTION OF THEIR CUSTOMER SUPPORT AND THEIR RESPONSE WAS "THIS IS ALL THE SUPPORT WE ARE ABLE TO PROVIDE AT THIS MOMENT" WITH NO ANSWER OR RESOLUTION.

Thumbnail of user shalandah
1 review
3 helpful votes
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June 24th, 2018

I have tried to email and get the issue resolved as to why I can't get into my account and I'm sure I didn't do anything disrespectful or out of tinder guidelines and like I stated in my email my phone was stolen and I had to get another one but I have yet to get the reason why I'm banned after all this time

Thumbnail of user rm773
1 review
1 helpful vote
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August 21st, 2023

This is a gay owned app that sabotages straight men. They make it as hard as possible to meet women, and they've been at it for years. Amazingly this company is still in business.

Thumbnail of user hfxtxu
1 review
0 helpful votes
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August 29th, 2023

ITS A SCAM! NOT WORTH YOUR TIME OR MONEY! THEY TOOK MY MONEY AND BANNED MY ACCOUNT AND I HAVE NO WAY OF REACHING ANYONE! THIS IS A SCAM! FIND ANOTHER DATING SITE OR JUST GO OUT AND FIND SOMEONE. THEY NEED TO BE SUED!

Thumbnail of user rdfemefatale
1 review
0 helpful votes
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December 21st, 2023

These uneducated admin behind the scenes of Tinder are fully worthless and clueless. I did NOTHING other than upload my own JUST-TAKEN pic, used my real name, DOB, zip etc., allowed location sharing etc. and yet THEY BANNED/BLOCKED me FOREVER, per their own written words. I heard by everyone that I know, that has used Tinder, it's nothing my deceptive, fake, premiscuous people, including tons of cheating partners so I'm glad I wasn't able to join. ALL OTHER REVIEWS on Real sites like this one, speaks just the same as I.

Products used:
zero - Tinder would NOT allow me to join for no reason what so ever.

Service
Value
Quality
Thumbnail of user kajsan1
2 reviews
3 helpful votes
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May 14th, 2019

This app is great for everyone gay or straight. Its easy to Navigate and understand. You can edit your location and swipe from across the world. This app is good.

Thumbnail of user donnaj37
1 review
8 helpful votes
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October 21st, 2016

I have met 4 guys all the same I am in the military and I need money to see or to talk to you. It sucks that these people are making the military look bad I wish there was a way to check them out.

Thumbnail of user jw1032
1 review
0 helpful votes
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August 27th, 2022
Verified purchase

App was good 2010-16. All fake profiles, bad algorithm, scam membership, poor functionality, nonexistent customer service. No refunds. Way overpriced for absolutely NOTHING useful.

Products used:
Platinum membership

Service
Value
Shipping
Returns
Quality
Thumbnail of user ohn5
2 reviews
5 helpful votes
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October 25th, 2021

Don't you get it these guys in todays world are all being trained by online coaches like Corey Wayne on YouTube. Nobody is genuine anymore it's a fake world technology ruined relationships for sure. These guys are all practicing there skills. I'm glad I grew up in the 90s eye contact was way better than swiping. I rather stay single then be dealing with people who are actually learning and being trained how to maliciously lie to females just to get in there pants. It's become a sad sad world.
Online dating has become a huge business the algorithm is programmed to get you to join and spend money with there make believe likes. I've spoken to girls that showed me 2ooo match's a week there tired of it also brad Pitt would have a hard time on tinder. It's all become a fake world. Technology was great at first these days it sorta ruined our lives in the sense of being humans nobody cares or pays attention to each other. How can you
Make eye contact with a girl when there always looking at there phones. I miss the pay phone days and pocket full of quarters. I'm ready to sell everything and go live like a caveman in the mountains of Central America

Tip for consumers:
Don’t take it seriously it will hurt your feelings

Products used:
Secret benefits dot com. It’s right to the point no gimmicks no games. I say listen sweetie I’m tired of taken girls out on meaningless dates it cost me 100$ to 200$ each time I would rather just give it to you. Thousands of girls say yes

Thumbnail of user tomd686
1 review
1 helpful vote
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December 31st, 2020

Match Group / Tinder defrauds investors and customers by using fake profiles (bots/algorithms) to use up credits. For example, if a new member joins Tinder, they will likely soon find several new "matches". Any emails from these robo matches are often scripted, revealing that they are not real. They typically say things like, "tell me about yourself. I am next"... Key phrases tend to give away that they are fake accounts. Those fake accounts often disappear a short time later, but your credit is used up because you swiped on that fake profile. Tinder then tries to entice you to pay for more swipes. Due to the complexity and uniformity of these fake/bot accounts, I have reasonable suspicion that Match group is deliberately deploying them to:

1) Defraud investors by making their services appear to be more popular than they really are - by artificially inflating their numbers with fake accounts. You can try it yourself right now to see what I am talking about. They're not exactly discreet about their scheme.

2) Defraud members by causing them to use up their swipes on fake accounts, and then prompting them to pay for more swipes.

I urge regulators to conduct a full investigation of Tinder/Match Group as soon as possible.

Thumbnail of user ervint10
4 reviews
16 helpful votes
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February 16th, 2023

Unbelievable amount of matches with sexy, crazy rich asian "business women" and bitcoin investors... LMAO... Worst scam site with a less than 1% chance of meeting a decent person.

Thumbnail of user ethanw211
1 review
4 helpful votes
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April 17th, 2022

Used it for years with no problems. And banned one day for no reason. No inappropriate pics or txt. Support has yet to give me reason. They just copy and paste their policy

Service
Quality
Thumbnail of user chrisj117
1 review
9 helpful votes
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May 22nd, 2016

I hate the fact that you need Facebook to use Tinder. That is why decided to use dating sites like Mingle2day or Match. But I've used Tinder in the past and it is a fun app.

Thumbnail of user angelal317
5 reviews
11 helpful votes
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January 4th, 2020

I pay and many scanner asking for money and no reply back never is a fraudulent website what happened is if you pay but the person you like not sorry no way you get in touch

Thumbnail of user clarkkentk
151 reviews
2,516 helpful votes
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December 21st, 2017

Tinder has helped thousands of people get lucky, and even married. A few years from now there will be a generation owing a chunk of its size to Tinder

Thumbnail of user jacks956
1 review
15 helpful votes
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May 8th, 2020

Which ever more advancement you try, the site wants more money. $31 and I cant do anything, can't even scroll back past photos unless you PUMP an extra $ 46 a month plus plus $5 here $7 there etc. Most of the women, I believe are paid to suck idiots into pouring more money in. All you need to do is check the 50 plus women and most of them are mid 30s passing themselves as 45 to 60! Ohhh Come On... Attempting to lure old fools. Furthermore all women you meet are supposedly new to the site. A little trick to make a foooool believe they are naive. All you have to do is check their constant RAPID typing to other idiots to know they are well paid to attract poor souls in need of love to cash in. YES PROSTITUTION GOT A HELL LOT EASIER IN THE@! CENTURY.

Thumbnail of user michaelg1878
1 review
13 helpful votes
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March 8th, 2020

Won't even show you who likes you and less you pay all it is is about the money Haven't had one call just a bunch of girls to look at and nobody to talk to

Thumbnail of user edwardb145
2 reviews
5 helpful votes
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February 21st, 2018

Heres the thing, Im not much into dating. I only really downloaded this app as a joke but quickly began enjoying myself. As a stupid app that you can use to pass the time and talk to random people online it works great. You both need to agree to talk to each other, through the surprisingly effective voting system, this means in most cases you can avoid spam bots (I say most cases because some are bound to slip through the net, especially is you swipe right on every profile). When you start a conversation, assuming you can break the ice, you can have a fairly good conversation with some. The premium version does more than just remove adds, which is something I look for in this sort of thing. Overall the app is good, but...

Yes, there is a bit, there always will be with these sorts of things. While the app is good for passing the time and having fun, when it comes to finding a relationship I would go for a paid alternative. I say this because most people (especially around the age of twenty or younger) are infect only on there as a joke, so it makes it difficult. I wouldnt recommend it for this purpose.

I could probably do a more in-depth analysis, but the thing is most people know this app isnt the best and only use it as a joke so...

Tip for consumers:
Dont use if you are legitiately trying to date

Service
Value
Quality
Thumbnail of user feermyran0404
1 review
0 helpful votes
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November 29th, 2022

They Ripped me off until i filed my case file to FTC authority that assisted me to recover my lost funds reach out to them via email: ReportfraudFTC. Gov. Uk@ protonmail. Com

Thumbnail of user walterg489
1 review
0 helpful votes
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August 5th, 2023

Bull$#*! site fake people fake locations and just a waste of time and money...banned for no reason at all. They say I violated there terms of agreement which I say is complete bull$#*!.

Tip for consumers:
Bull$#*! site just a scam

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user dianas97
6 reviews
26 helpful votes
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October 22nd, 2016

It was not my best experience on the dating sites. Somebody has stolen my photos and my information and then created a fake profile. I was so depressed about it

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