• Tinder

Tinder

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Overview

Tinder has a rating of 1.5 stars from 546 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tinder most frequently mention customer service, fake profiles, and phone number problems. Tinder ranks 726th among Dating sites.

  • Service
    145
  • Value
    148
  • Shipping
    63
  • Returns
    84
  • Quality
    132
Positive reviews (last 12 months): 3.4%
Positive
1
Neutral
0
Negative
28
73
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How would you rate Tinder?
Top Positive Review

“Great dating site if you're looking to hook up with...”

Jay M.
4/29/14

Great dating site if you're looking to hook up with someone who lives near you, but the possibility of running into someone after a really bad date is just too high. Love the video introducing the app though.

Top Critical Review

“They banned my account for no reason”

Apple love B.
9/1/24

They took £58.99 to ugrade my profile to Tinder Plus and then they immediately blocked me. Wouldn't explain why I was blocked after five requests and when I asked for a refund, pointed me at Apple, who of course said it was none of their business. In my opinion this is tantamount to theft. Scammers. Avoid them.

Reviews (546)

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customer service (46) phone number (14) use tinder (46)
Thumbnail of user sharonh433
8 reviews
14 helpful votes
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August 8th, 2019

As i found some interesting people while using tinder i must say that there are too many scammers. Tinder should pay more attention to them and delete their profiles. Besides that i was happy and entertained to use it

Thumbnail of user jessicar303
4 reviews
40 helpful votes
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November 4th, 2018

Stay away from this app you will just get scammed into one night stands the men are so disgusting and gross and if you try to chat with them they will not respond to messages in in about a couple of hours they were just on match you with no reason go spend your money with match.com

Thumbnail of user alexf661
3 reviews
8 helpful votes
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December 4th, 2022

I suppose my title might be innacurate. Tinder fails even as a waste of time. I've been on for a few years now and haven't made any sort of contact on any level. Paying for their gold or platinum does nothing; I've paid for both. Absolute waste of money. I doubt there's actual people on their site. Doing literally anything else with your time would be a better use of it rather than going on Tinder.

Tip for consumers:
Don't bother. Do any possible other thing rather than use Tinder. You'd be better off.

Products used:
I bought their gold and platinum memberships. Both were complete wastes. There's no customer service and no refunds. They're basically thieves.

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Thumbnail of user emiliat20
9 reviews
5 helpful votes
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August 13th, 2023

Got a subscription just to try it out and in order to avoid the auto-renewal, I decided to cancel it shortly after. Tinder makes it EXTREMELY difficult and complicated to cancel a subscription. This is clearly on purpose! You cannot do it via the app. You have to go to your PC and access Tinder via the browser (good luck remembering your log-in details for that!). Then it nags you about sharing your location without which you can't do a damn thing, not even cancel your subscription. They are doing the best they can to make sure people stop trying to get out from under them.
I did manage to eventually find the option to cancel, but I did not receive any confirmation e-mail or SMS that I HAVE cancelled

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Thumbnail of user artr45
1 review
4 helpful votes
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July 28th, 2020

I was kicked off tinder and was unable to contact anyone as to why. I finally got ahold of someone who said they needed to look at my computer. They started a session and said it would take till the next morning. After getting another tech, I was shown that the tinder techs were actually infiltrating my computer and compromising it with trojan. They said tinder has tech support all over the United States. Can't trust this dating site

Thumbnail of user ramia20
1 review
21 helpful votes
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September 17th, 2019

I've been in and out from Tinder few times, yesterday I was banned for no obvious reason rather than what they mentioned that I violated the terms of use and community guidelines, I emailed them and I got the same standard response as was on their website like if it's a auto generated email based on your type of inquiry, not a personalized reaposbse as companies should respond, till now I don't have a clue if I really violated any of these terms or guidelines. Shame on them... Really worst customer service ever

Thumbnail of user kellys96
1 review
8 helpful votes
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June 28th, 2015

90% of the women that had profiles have blonde hair,,, yeah right. Looks like the person setting up profiles like blonde hair. Also they all like the same things. Way to many similarities in each app to be real and then once in a while youll get a hit and then you will never hear from them again, dont waste your time because that is all it is.

Thumbnail of user brandont459
1 review
2 helpful votes
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January 17th, 2023

I been on here for maybe 3 days now and it's a total waste of time. Everyone you match with don't even respond back to text. It's a spam account everyone is on there for the likes and to get clout. Ohh look at me and not even respond

Thumbnail of user happyh2
4 reviews
66 helpful votes
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September 7th, 2020

A strange app. Maybe 1% of guys actually meet real women. 100% of my replies were fake. A worthless app. The matching algorithm is terrible as it seems like if you are a dirtbag male but take good shirtless photos that is all that is needed.

Thumbnail of user shaunac4
2 reviews
3 helpful votes
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July 13th, 2022

I had been on the app for a matter of days, hadn't got past introductions with people and I was banned for violating their rules. I asked what I had supposedly violated but they would not tell me. Would not recommend. Go to bumble or hinge

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Thumbnail of user carrinnac
1 review
2 helpful votes
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July 19th, 2018

It might have taken a few crazies to find him but I found the love of my life on June 29th, 2017. We were married this year on June 29th. All the dating websites have their bad eggs but I really liked tinder because I got to choose who was able to connect with me.

Thumbnail of user alexk487
2 reviews
2 helpful votes
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December 15th, 2023

Been there for almost two years I consider myself good looking and intellectual, I posted few high quality photos and prepared an intellectual Bio, within 3 1/2 years there only 4 women wrote me back, one profile genuine rest fake profiles & photos, last correspondance pointed towards a bored Tinder Administrator Woman disguised as a dating member which I consider as highly fraudulent. Tinder does not pay attention nor care to remove fake profiles!

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Value
Thumbnail of user benp67
1 review
4 helpful votes
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August 30th, 2016

Yeah, I've met a few girls using Tinder and it is a fun app. If you are looking for something more serious it may not be the perfect solution for you and you may be well advised to use 'real' dating sites instead (Mingle2day works fine, Match is okay too). But if you just want to play around Tinder is fine and a fun app :)

Thumbnail of user selenab5
1 review
0 helpful votes
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April 23rd, 2017

I just said I do yesterday to my husband that I met, yes on this app. I meet the best man of my life and I can't thank this app enough. He and I both just wanted to try something new and bam we instantly kicked it off and now he's my best friend and I can't image my life without me. I was so nervous getting this app at first and was a scared. Who knew it would be the best thing I ever did in my life? I want to thank this app over and over. As I'm writing this I lay down on my husbands chest while he sleep. Because of tinder.

Thumbnail of user stephenc991
2 reviews
1 helpful vote
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March 10th, 2021

Sorry about the 1 star, I wanted to give you no stars but the site makes me give at least one star.

If you have lots of money that you don't want then tinder is the site for you. When you cancel your membership don't bother to contact them because they just don't care about you and will continue to take money out of your account even when you tell them not to. I have contacted these crooks through phone and Gmail and they won't acknowledge me or the concern I have with them taking money even though I am not a member. Crooked organization!

Thumbnail of user olgao30
1 review
1 helpful vote
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July 23rd, 2020

I was banned for no reason whatsoever. I have paid for tinder gold, they just took my money and stopped the service without any explanation. I am 100% sure that I didn't violate any terms and conditions!

Thumbnail of user larryp628
2 reviews
1 helpful vote
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March 9th, 2022

For the past two years all I've done is swipe left or right and one day last week my account was band for supposedly violating community standards but when I asked for proof they refused to provide the proof of said violation and I have every thing I've ever done online backed up so I have proof that I did not violate any of their standards. The more I researched into it the more I found out this is happening all the time and hundreds of people have been banned from their account for just swiping and not actually talking to anyone at all. It's time that Tinder gets fixed.

Thumbnail of user aaront30
1 review
3 helpful votes
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April 4th, 2016

Well if you like to be asked for you credit card details go for it! Other than that, don't be betting on getting a date in a hurry! Swipe right as much as you like but you are only going to get nowhere. Wish it had been a better experience.

Thumbnail of user steveh533
2 reviews
0 helpful votes
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August 29th, 2018

Maybe if you are a 20-year-old with a 6-pack you can score on Tinder, not my case and I've never even had a date. Not sure what all the rave is about, there are nice profiles but I only ever match with girls I wouldn't touch with a ten foot pole.

Thumbnail of user hudsons17
5 reviews
27 helpful votes
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October 5th, 2017

Everyone's using Tinder, so did I. Did I like it? Yes and No! It is a cool dating app and you can easily get in touch with other singles but the people are very superficial. Maybe not bad if you are looking for a hookup but if you really want to find someone special Mingle2day and eHarmony haver a better concept, in my opinion. Tinder is just not for me.

Thumbnail of user misss41
1 review
8 helpful votes
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April 15th, 2020

Me and my husband meet on tinder been together for 5 1/2 years married for almost 3 and would have never met if it was not for tinder. Many of my friends always say it's a hookup app/site but I always say it's what u make it to be. I love my husband and am grateful to have joined tinder.

Thumbnail of user alicen17
6 reviews
11 helpful votes
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July 2nd, 2018

I met the love of my life aka my sugar daddy he just bought me a car thats worth more than my childhood house. He makes me happy with all the money he has. The app works wonders I would totally recommend this app 10/10

Thumbnail of user demetriusp24
1 review
0 helpful votes
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February 26th, 2022

I met my wife through tinder. As soon as we matched, she messaged me first and slept over the following day. Since then, it has been an amazing experience. We are extremely blessed to have found one another. 3 years later, we're currently married with a baby on the way. Mirella Rose Parker is due April 7th, 2022. Tinder is amazing.

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Thumbnail of user brianb3554
1 review
0 helpful votes
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September 22nd, 2022

Now lookie here I'll tell ya like it is. I don't usually gain much from your services But y'all really went above and beyond with this last person. Idk if you put her in my area or been stalking me but good job. Her dance moves could use work I'll give ya that bc nobody's perfect. But boy I'm starting to think she is.

Thumbnail of user shea
1 review
0 helpful votes
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December 28th, 2021

I paid for an upgraded gold membership, created a profile, uploaded all my photos, verified who I was and then I was banned. I can't get my money back and customer service refused to look into it or lift the ban on my profile, phone nu.ber. And email associated with my account. Tinder is a SCAM.

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With 20 billion matches to date, Tinder is the world? ۪s most popular app for meeting new people.

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