• Tinder

Tinder

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Overview

Tinder has a rating of 1.5 stars from 546 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tinder most frequently mention customer service, fake profiles, and phone number problems. Tinder ranks 726th among Dating sites.

  • Service
    145
  • Value
    148
  • Shipping
    63
  • Returns
    84
  • Quality
    132
Positive reviews (last 12 months): 3.4%
Positive
1
Neutral
0
Negative
28
73
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How would you rate Tinder?
Top Positive Review

“Great dating site if you're looking to hook up with...”

Jay M.
4/29/14

Great dating site if you're looking to hook up with someone who lives near you, but the possibility of running into someone after a really bad date is just too high. Love the video introducing the app though.

Top Critical Review

“They banned my account for no reason”

Apple love B.
9/1/24

They took £58.99 to ugrade my profile to Tinder Plus and then they immediately blocked me. Wouldn't explain why I was blocked after five requests and when I asked for a refund, pointed me at Apple, who of course said it was none of their business. In my opinion this is tantamount to theft. Scammers. Avoid them.

Reviews (546)

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Reviews that mention popular keywords

customer service (46) phone number (14) use tinder (46)
Thumbnail of user johnv1477
2 reviews
0 helpful votes
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December 24th, 2021

I used this website many times over the past 3 years and it worked really well for me.
Some are bad ones but mostly are great experiences
Highly recommended

Thumbnail of user stacyp245
0 reviews
5 helpful votes
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January 2nd, 2022

There are convicted felons currently on probation for Sexual Battery and False Imprisonment on this site! Your life may be in danger! Please do not use Tinder! Its dangerous!

Thumbnail of user frankh63
6 reviews
36 helpful votes
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August 3rd, 2015

I don't have much negative to say about Tinder only I'm more oriented towards dating Asian women so I just didn't find enough of my taste on there. Otherwise it is a good page.

Thumbnail of user ianp23
1 review
21 helpful votes
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July 21st, 2015

This is a TOTAL SCAM... and a potentially DANGEROUS one at that.

If perchance you ever managed to date one of these 'things' you would almost certainly be with a Man - a transvestite, she-male, sex-change artist or other such PERVERT.

Under NO CIRCUMSTANCES should anyone pay for this 'service' or think about meeting anyone on Tinder or POF or Zoosk (which is probably the worst of all). The same FAKE WOMEN profiles inhabit all three of these site, and many appear to be created by the sites to ensnare the innocent and in some cases buy gifts for these non-existent 'women'. Most are American, but provide fictitious addresses nearer to you.

I can only hope people read this review before signing up for any of them!

Stay well clear from all of them... meet women the old fashioned way, down the pub or club.

Tip for consumers:
Don't even think about using this site!

Thumbnail of user ericj72
5 reviews
8 helpful votes
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May 22nd, 2017

Sick and tired of all the scam websites so decided to use a few reputable brands such as Tinder and Mingle2day. Didn't regret it, both sites work fine, at least for me.

Thumbnail of user blancat15
1 review
2 helpful votes
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September 26th, 2020

I've had tinder off and on 3 years because I'll forget about it, suddenly out of nowhere... blocked. Then they don't say why or allow appeals. How ridiculous. For no reason blocked.

Thumbnail of user lorenl21
2 reviews
5 helpful votes
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May 21st, 2023

It is full of fake profiles. Waste of time and money. I have another dating app that I get dates on regularly. Tinder hasn't had one real person in 3 months.

Thumbnail of user annm2135
2 reviews
2 helpful votes
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April 29th, 2023

Tinder is full of scammers I'm off it for good with at least 6 would be scams on there in the past year I would recommend anyone to get people check out on there from social catfish

Thumbnail of user josephinek3
1 review
4 helpful votes
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January 2nd, 2017

After being asked to talk via email with a supposed 'roger huff' on Tinder I discovered he's not a Swedish widower from Brisbane at all, but an Indian guy from Sth Carolina! He wrote a litany of lies claiming a truckload of BS. Identity theft is huge on Tinder so if going on email ladies - check the URL address. Identity checks are not done and a Facebook profile is all that's needed to start a Tinder account and these, as you know, can be faked as well.

Thumbnail of user scotts2458
1 review
2 helpful votes
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October 20th, 2021

I paid for Tinder Gold, but never got access. There is no customer service or help at all. I would never use again. Dating apps need you to stay single.

Tip for consumers:
Avoid at all costs

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user lauried12
3 reviews
14 helpful votes
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December 1st, 2015

I don't have and don't want a FB account but you can't get Tinder without one! Absolute rubbish. People are creating fake FB accounts to sign up, whats the point!?

Thumbnail of user knowleo
1 review
4 helpful votes
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March 22nd, 2022

Tender does not cater to conservatives like they do the woke crowd, why can't there be options for All Lives Matter, or proudly unvaccinated, back the blue, Gun Rights or Free Speech, or I believe in Voter ID like there is BLM, Vaccinated, Climate change that they push off on us.

Tip for consumers:
Either apply pressure to this site to be more inclusive to people with different points of view, or don’t give them your money.

Products used:
Tinder Gold

Service
Value
Quality
Thumbnail of user davidw196
5 reviews
22 helpful votes
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April 13th, 2021

I have nothing but good to say about this dating website - 5 Stars
Easy to use, easy to upload photos - and when I used it briefly for a month -
I got 2 dates with ease - one of which I am living with to the present time.
Reason - I only used it for a month - was that by then I was happily dating my new girlfriend.
( I would say I also used PoF and got a couple of dates there as well)
I also used the free version - and I am a genuine guy ( that's me next to the Ki. 100 at Hendon)
And I would say Tinder is worth the effort - just be picky and I should add, both women messaged me
After we matched!
Overall - for best results pick your very best photo - add a few extra doing something you love
And above all, a decent write-up about yourself ( less is more)
Good Luck!

Tip for consumers:
A Good Photo showing your figure to its best advantage is excellent - or a good Profile Photo

Products used:
Shoes, jackets, belts, cosmetics, etc.

Service
Value
Quality
Thumbnail of user anonymousp958
1 review
6 helpful votes
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July 7th, 2020

Loooong wait times. (Several weeks.) And they dont read your messages clearly as the replies you get are clearly not related to the question.
Waited 1 month now to get my problem solved and spoken with 4 different custommer service agents and they reply me once and then not again for another 2 weeks or so.

I will never spend money on this app again untill they fix their custommer service. Seriously arrogant of themto have such a bad and slow cuatommer service for such a big company..

Thumbnail of user megk4
49 reviews
116 helpful votes
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December 5th, 2021

So, this was our chat log:

[Me]: I don't use a cellphone!

[Tinder]: Hello,

Thanks for reaching out. Unfortunately, your message to us didn't contain enough information for us to be able to assist you.

Please feel free to respond to this email with more information about the trouble you are experiencing so we can help to resolve the issue.

Best,

Brittany

[Me]: I can't create an account! It's asking for my cellphone number! Help!: o

[Tinder]: Hello,

Thanks for writing in. For security reasons, SMS verification is required upon signup, whether you're signing up for Tinder using your Facebook profile or your phone number. To that end, access to a working phone number is required upon signup.

We appreciate your understanding. Please let me know if I can answer any other questions.

Best,

Brenda

[Me]: So, you're discriminating against me because I prefer to use my box computer? Super lame. I'll leave a scathing review on sitejabber. Don't thank me for understanding, because I don't understand. Go [bleep] yourself.

**************
That was some bad customer service. It implies that I don't want to use a cellphone number for duplicitous reasons. In reality, I don't own a cellphone. And they're clearly not willing to work with me to verify my identity. Scumbags.

Service
Quality
Thumbnail of user jasonn39
1 review
6 helpful votes
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March 14th, 2016

Even though I personally prefer traditional dating sites like Mingle2day I have to admit that Tinder is a FUN APP to use. I have been using it for like 3 weeks and as mentioned: Yes, traditional dating site is what you need to go for if you are serious about dating. But again: It is a fun place to use once in a while.

Thumbnail of user lisap2772
1 review
0 helpful votes
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December 28th, 2022

After 3 years of having a Gold Tinder account I was unexplicably banned. I have asked for an explanantion and a review of the decision but all I have received is a generic reply that I have violated the terms and conditions, no information on what I apparently did! I have always acted in an ethical way on the site, so I know I haven't done anything to violate the terms and conditions. The problem started when their system crashed and I couldn't log in, I kept having to verify I was human by choosing the correct box with the Bat. Very soon after I received a message I had been banned! The Support team 'ghost' my inquiries and offer no support at all actually. I had 6 months remaining on my Gold membership so it's not only unfair it's also cheated me of the money I have paid. I'm extremely unsatisifed with the service, which can not be described as professional or ethical. My recomendatión is that you find another dating site because this one is a disaster!

Tip for consumers:
don't use it!

Products used:
dating website

Service
Value
Thumbnail of user tatak1
1 review
0 helpful votes
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December 23rd, 2023

HORRIBLE 100%! Horrible dating app, lots of fake profiles. If I can give a -0 I would. Banned me for no reason. Lots of fake profiles and scammers. This app needs to be shut down!

Thumbnail of user sharonr76
1 review
3 helpful votes
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October 11th, 2016

Friend of mine - hooked up with a female from Tinder - the two of them stopped at a convenient store- he went inside to get some drinks and she hopped in the driver seat and stole his vehicle.

Thumbnail of user alexg363
3 reviews
13 helpful votes
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August 8th, 2019

Great site for casual dating, but didn't work very well for finding serious relationships. However, if you are looking for some fun, I'd totally recommend it.

Thumbnail of user tevinf1
1 review
1 helpful vote
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November 2nd, 2021

I haven't been on Tinder for almost a year then I come back and it says I've been banned for violating their policy which is impossible because I haven't been using it so maybe that's reason I'll tell you the same thing that everyone else is saying DON'T EVEN BOTHER WITH TINDER most of the profiles are scammers

Thumbnail of user michaels8859
1 review
1 helpful vote
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June 10th, 2022

This site suck I've been using it two months now I paid for the first month and got very few matches now this month over 40 matches but of course you can't see them unless you pay. That is a scam

Thumbnail of user kiara.kumar1122
1 review
0 helpful votes
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November 24th, 2023

This is the biggest rip-off. People are as fake as this app. The app is full of emotionless people like this one. Both are taking advantage of others. After making these policies, they think they are maintaining some level of doubt. Half of the profiles are fake, and the rest are only interested in sex or are all married and lie all the time. People no longer respect relationships, and all innocence and reality are gone because sex is so easily available, as it was before this nonsense app, especially for guys. It seems that Tinder takes advantage of people looking for companionship by quickly taking their money for subscriptions and add-ons but offering no assistance when their experience falls short of expectations. It's unfortunate that you didn't offer any educational resources or attempt to troubleshoot the issue, whether it was the user's fault or not. These kinds of dating apps tend to amplify problems that exist in traditional dating, such as: Initial attraction tends to be surface-level. People judge potential matches by their photos, often within seconds. If you don't get any requests to connect, or if your requests are rejected, it can really have a negative effect on your self-esteem. I can say A romantic relationship can take a toll on an individual's mental health. While they can be a source of happiness and support, they require dedication and effort. Not only do partners have to manage their own stressors, but they also have to provide support to one another.

Horrible experience

Thumbnail of user nagyc1
1 review
2 helpful votes
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July 22nd, 2019

They have blocked my profile because I had made something against their policy. This would have been correct IF THEY HAD NOTIFIED ME FIRST WHAT DID I DO! Luckily I could cancel my subscription and move to other dating site. Stay away from this fraud site, it's completely waste of money.

Thumbnail of user rajesj
1 review
4 helpful votes
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April 3rd, 2017

I have tinder plus app on my mobile. I am not getting any response from others. My profile is very impressive. I am looking for good friends to spend time over coffee. No hookup and all.

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With 20 billion matches to date, Tinder is the world? ۪s most popular app for meeting new people.

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