• Tinder

Tinder

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Overview

Tinder has a rating of 1.5 stars from 546 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tinder most frequently mention customer service, fake profiles, and phone number problems. Tinder ranks 726th among Dating sites.

  • Service
    145
  • Value
    148
  • Shipping
    63
  • Returns
    84
  • Quality
    132
Positive reviews (last 12 months): 3.4%
Positive
1
Neutral
0
Negative
28
73
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How would you rate Tinder?
Top Positive Review

“Great dating site if you're looking to hook up with...”

Jay M.
4/29/14

Great dating site if you're looking to hook up with someone who lives near you, but the possibility of running into someone after a really bad date is just too high. Love the video introducing the app though.

Top Critical Review

“They banned my account for no reason”

Apple love B.
9/1/24

They took £58.99 to ugrade my profile to Tinder Plus and then they immediately blocked me. Wouldn't explain why I was blocked after five requests and when I asked for a refund, pointed me at Apple, who of course said it was none of their business. In my opinion this is tantamount to theft. Scammers. Avoid them.

Reviews (546)

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Reviews that mention popular keywords

customer service (46) phone number (14) use tinder (46)
Thumbnail of user ws26
1 review
0 helpful votes
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June 27th, 2016

Almost didn't swipe right. Guy had superliked me. Freaked me out a little. Closed the app a few times on this guy - didn't wanna make a decision one way or another. Ended up swiping right. Made me laugh within the first few messages. Had an outdoorsy first date. Showed up in sweats and no makeup on. He showed up in a scruffy beard, sunglasses, and a hat. This app is ridiculous. But hey, I think I found the one.

Thumbnail of user kevinm790
1 review
0 helpful votes
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March 19th, 2019

Tinder really aint so bad you know. Ive tried better (wejustfit.com or Cupid) but ive tried far, far worse chaps. Dont panic if you aint getting anywhere, just takes a bit of wheelin n dealin with sum of these birds. Be polite and show a tad respect n you might get somewhere, innit.

Thumbnail of user melissabaker0027
1 review
0 helpful votes
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May 8th, 2023

Shame on you, Tinder. I should be able to block a user pre-emptively or at any time for any reason. I know I can block people in my personal contact list but otherwise there is no way to block a user and it is the wild wild west and it is a cretin's paradise.

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Thumbnail of user markj1725
1 review
3 helpful votes
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June 9th, 2022

This app completely STINKS and was completely ineffective... even though I've had all kinds of great dates on other sites. Then when you go to cancel/non-renew they make it IMPOSSIBLE to cancel. It took me hours stuck in loops and absolutely NO WAY to contact them. I had to report all my credit cards as lost so that they could not charge me before the renewal date

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Thumbnail of user hcam66
1 review
0 helpful votes
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April 10th, 2023

I purchased a subscription thinking it would make a difference in what I could see. As it turns out, the gold subscription is exactly the same as free. I got absolutely nothing out of it. Total ripoff

Tip for consumers:
If they would have been honest, insane that a gold membership was the same as not having a membership at all

Products used:
None, they don't provide you with products

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Thumbnail of user troener66
1 review
7 helpful votes
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August 20th, 2023
Verified purchase

Arbitrarily bans your account for absolutely no reason citing some unknown and non existent breach of their terms of service. Doesn't matter if you've paid them anything, they will take your money and then kick you out. WORST DATING SITE EVER! I would rate 0 out of 5 if I could.

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Thumbnail of user timb477
7 reviews
33 helpful votes
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October 29th, 2019

WARNING PARENTS!

Tinder banned my account for no reason. They continued to charge my card. I reported them to the FBI sex crime division because they allowed 9 year old with no clothes on to match. Big pedophile app.

Thumbnail of user toml1233
2 reviews
0 helpful votes
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April 13th, 2023

After paying my subscription I was unable to log in. I was instructed to wait 48 yours before trying again. After that when I logged in my subscription was not recognized. Customer support is nonexistant!

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Thumbnail of user markm4801
5 reviews
0 helpful votes
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November 10th, 2022

The story from this site. I met a girl. I liked everything, though I behaved quite strangely. And then they send a notification that you need to pay to continue to correspond. I paid, I write to her further, and it turns out that it was a bot. I do not advise using this! But I recently found a better site. All real people, and you don't even have to pay. Try this https://clck.ru/32jDnb

Thumbnail of user janetg1316
1 review
1 helpful vote
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April 20th, 2023

I've never used Tinder. Signed up Oct 2022, paid for 6 months, then deleted after having a bad experience. Downloaded app and tried to restore purchases April 2023 and was immediately banned.

Thumbnail of user alexanderh329
1 review
1 helpful vote
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October 19th, 2021

Paid almost £60 for 6 months of useless swiping, have requested refunds on numerous occasions, n got nowhere. They dont have a phone number thats usable, cutomer sevices is less than useless. Avoid them like the plague! They probably take great delight in people waisting hours swiping away and getting no results. You can only make messages when you get a mutual like. If you really want to message other females they want more loot. Avoid Tinder like you would covid19!

Thumbnail of user trevory26
1 review
0 helpful votes
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January 1st, 2023

Surprisingly there were a lot of pretty girls in my area on tinder. However moat the girls you match don't even reply/say anything and the few that do just want you to add them in snap. I don't have a snap. I only had barely a conversation with 1 person and after like 3 days she stopped reply. Also idk if tinder has a way to unmatch poeple. Thought tinder woulda been somewhat of a decent dating site but not really

Tip for consumers:
Apparently you have to have snapchat to use tinder since that's every girl on there once

Service
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Quality
Thumbnail of user chelseal4
4 reviews
57 helpful votes
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June 13th, 2017

It's obviously not for people looking for something serious. 90% of the people on it aren't. The 10% that are aren't exactly worthwhile. It's something to do when you're bored and just see who you match up with, but it's really not something to take seriously. It's not even good for casual dating because most aren't looking for a date. The most you'll get is Netflix and chill. Not to mention all the d*ck picks and solacious comments by nearly 1/2 the guys that'll message you. If you're looking to mess around or have a laugh then this is the place. If you're looking to potentially find a connection you're in the wrong place.

Thumbnail of user kimt993
1 review
0 helpful votes
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July 21st, 2023

A few years back I had an account on Tinder after a week my account was banned after 5years I opened another account I only used it for 4days & it was banned for no reason I tried writing to them & they ignored my emails. Do u want specific people to use your app?

Thumbnail of user jessyc27
3 reviews
16 helpful votes
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May 1st, 2017

Download tinder if you want to lose all faith in the male race. First guy I met cried in front of me while playing Rammstein in his car, followed by showing me his frighteningly expansive gun collection. Second one slapped my friend on a night out because she was "talking back to him". Paid for nothing, and ubered himself home while leaving my friends I out in the rain. And the next guy I didn't even meet because he post-poned to the next night, not once, but twice before saying "running 15 minutes late" / not showing up or answering his text.
I uninstalled the app after that. There is a REASON this app is a running joke. And a REASON these guys are on there.

Thumbnail of user alberteddingt
5 reviews
9 helpful votes
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October 6th, 2014

Tinder fueled by a straightforward structure found on tinderfessions.com giving individuals the ability to impart their story namelessly. Tinder is such a basic site to utilize. Tinder is a 'dating application' for android, iphone and Windows telephones. Tinder meets expectations by joining your Tinder record to your Face book account, subsequently disposing of the shamelessness that causes a great part of the frightening.

Thumbnail of user lindat167
2 reviews
3 helpful votes
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January 30th, 2018

I ordered a purse from this company and it took forever to get it. I called almost everyday got answering machine. Sent several emails stated they would answer within 12-24 hrs. Never heard from them. Got the purse and as soon as I opened it I could tell it was an imatattion: Packed it back up and sent it straight back that day. They recieved itDec 16th and I have not gotten my money back yet. J reported them to the fraud unit. They have until February 2 nd to return money. I have had other people. O plain about this company. Linda.

Thumbnail of user kj450
1 review
0 helpful votes
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March 16th, 2022

I wrote to them asking why they banned and they rudely said to refer to their terms- I then asked if they could explain and they said no and that I couldn't appeal- I will not stop slamming them until something is done and they have repercussions its disgusting how they act

Thumbnail of user maloneyb20
1 review
0 helpful votes
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December 28th, 2023

Was using the app just fine until they decided to ban me for no reason and refused to tell me why. Useless and inconsiderate. There's better dating apps out there to use trust me.

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Thumbnail of user galaxyduck1011
1 review
0 helpful votes
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April 28th, 2023

I've used tinder for two years now. It's an insanely glitchy app. I've have to re-download it or make new accounts before to fix it but I've never had this problem. I created an account with the same phone number I usually do and I got banned, I uploaded the same pictures I usually do, I was even verified. I think the app was glitching, and banned me thinking I was hacking or something. I didn't talk to anyone and I had gotten one match. I read over their terms of service and I haven't violated them in anyway that I can tell. I emailed them and they told me "everything is in order" and that they "can't do anything else further", They didn't even give me an explanation as to why I was banned. I just hope I don't get banned on their other apps aswell now. I have had friends who've had this happen to them aswell. I would love to use this app again if they ever unban me or I get a new phone and number but even that might not work. Such a poorly designed app.

Tip for consumers:
I am sad, I don't want to be mad but it's hard

Service
Value
Quality
Thumbnail of user sm889
1 review
9 helpful votes
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July 8th, 2016

Guys are making fake Facebook pages, cut and pasted from the internet other men's information and pictures. These guys contact you and say they are "out of the country" working with the United Nations, Military, etc. Sob story of wife having passed and a single parent of a child, that lives back in the state. Sometimes child is at college but not in the US. Guy is "LOOKING FOR LOVE AND TO SETTLE DOWN'! OK let's see: He is out of the country for the next 6 months; lives in Calf.; and is looking for LOVE in? Let's say NC. Why? Suggestions: Report as a scam; ask good questions, their English is sometimes poor, check them out on the internet.

Thumbnail of user enikos7
1 review
1 helpful vote
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October 3rd, 2023

I had just signed back up after years of break and they banned me for no reason at all. I absolutely didn`t even message anyone on there. When inquired, they kept sending me automated messages.

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Thumbnail of user walsh.sara1
2 reviews
4 helpful votes
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July 2nd, 2023

Terrible site! Not user friendly whatsoever! I found it challenging to figure out and it was expensive with no refunds available. Don't waste your time or money!

Value
Thumbnail of user nathanw127
1 review
20 helpful votes
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March 16th, 2019

Tinder is over. Now they protect the illegal prostitution flooding so many of their profiles. I complained about it and they cancelled my premium subscription.

Thumbnail of user stacyp245
0 reviews
5 helpful votes
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January 2nd, 2022

There are convicted felons currently on probation for Sexual Battery and False Imprisonment on this site! Your life may be in danger! Please do not use Tinder! Its dangerous!

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