• Tinder

Tinder

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Overview

Tinder has a rating of 1.5 stars from 546 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tinder most frequently mention customer service, fake profiles, and phone number problems. Tinder ranks 726th among Dating sites.

  • Service
    145
  • Value
    148
  • Shipping
    63
  • Returns
    84
  • Quality
    132
Positive reviews (last 12 months): 3.4%
Positive
1
Neutral
0
Negative
28
73
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How would you rate Tinder?
Top Positive Review

“Great dating site if you're looking to hook up with...”

Jay M.
4/29/14

Great dating site if you're looking to hook up with someone who lives near you, but the possibility of running into someone after a really bad date is just too high. Love the video introducing the app though.

Top Critical Review

“They banned my account for no reason”

Apple love B.
9/1/24

They took £58.99 to ugrade my profile to Tinder Plus and then they immediately blocked me. Wouldn't explain why I was blocked after five requests and when I asked for a refund, pointed me at Apple, who of course said it was none of their business. In my opinion this is tantamount to theft. Scammers. Avoid them.

Reviews (546)

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Reviews that mention popular keywords

customer service (46) phone number (14) use tinder (46)
Thumbnail of user mariee26
1 review
13 helpful votes
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August 31st, 2016

Beware. Guys are scamming for money. Starts if conversation fine for few day's maybe few weeks. They are out of country just left or saying will be returning. All very lovey and cute. Either lost militarily bank card. Their ships engine needs replacing. Best one guy retiring his last job be millionaire from it (shell company) wants settle down. Books flight and hotel sends confirmation on all this. Thus german guy scamming in end. Very frustrating. Not interested in money just genuin guy!. BEWARE LADIES

Thumbnail of user iant72
1 review
2 helpful votes
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February 12th, 2018

Up until recently i'd been arranging all my dates through WeJustFit.com but I finally gave in and tried the tinder app. It's everywhere, from hollywood movies to subway posters so its not like any single online daters can really avoid it. I had been using the cell phone version of we just fit and for all the talk about tinder I cant really see why its any better (for NYC a least). OK tinder is more quick, aint no doubting that! But im not sure that's really what im looking for from internet dating. I like to take my time reading profiles and go online when I want not when the app tells me to. Online dating is serious for me, it's not about speed, so ill be sticking with WeJustFit I think.

Thumbnail of user russellt17
1 review
1 helpful vote
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September 5th, 2016

If you are new to this stuff like I was then I would have no qualms in recommending Tinder. Its really professional and isnt complicated or hi tech as I worried it would be. I had quite a few dates and even though I didnt find my other half I still had fun and learned a lot about how serious online dating works. I've left the site now and im trying a new one called wejustfit.com and im super chuffed so far, will leave a review soon but can already see its as good as match was. Always nice to have options lol!

Service
Thumbnail of user gbbigm
1 review
5 helpful votes
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September 13th, 2018

Hello everyone, So I started my tinder gold subscription for 6 months a couple days ago. I recently woke up to an error code A*******. I immediately contacted tinder customer support via email. The customer representative on the other end was so quick to judge me on breaking the TOS even though I've done nothing wrong.
There are plenty of stories on the internet where tinder has banned people for no reason. It's shocking to think they would ban me days after I spent my money on tinder gold and I feel like I was being ripped off. Do not use tinder or contact their customer representatives it is a waste of time!

Tip for consumers:
Stay far away from tinder and Don't pay for the gold membership they will bann you without reason!

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Thumbnail of user lucasr139
1 review
1 helpful vote
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August 11th, 2022

Dont use this app! They will ban your account with no reason why! Spent over $300 in this app over 6months and log in to see it's been banned with absolutely no reasoning why! Use match or bubble. Stay away from Tinder.

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Thumbnail of user sandraa1476
1 review
2 helpful votes
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October 28th, 2022
Verified purchase

I talked to 5 men, 3 were definitely scammers and were catfishing, one was probable, but I cut our conversations before I was able to find out. One was probably okay, but because of all the catfishing, I decided not to talk to anyone from Tinder.
I reported one to Tinder but nothing was done and the same pictures of a gay executive from Australia were still being used!

Thumbnail of user maryj1884
1 review
1 helpful vote
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March 18th, 2021

I never got any attention (idk, I don't think that I'm that ugly) but besides that I would be swiping on the various profiles. Then I would boost my profile and all the people in my area disappeared. It would either say something went wrong or that there was noone in my area. Such a waste. I know not to take it seriously but jeez do you to so blatantly take my money. Never again.

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Thumbnail of user rycea
1 review
5 helpful votes
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December 5th, 2016

You might as well not email support - they just copy/paste macros, so I'm not even sure if I'm talking to a human. They'll ignore you if you need something. If you email them about an issue, that is the only time they'll reply (just saying thank you, that's it).

Tip for consumers:
Don't subscribe to Tinder+.

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Thumbnail of user chelseap145
1 review
1 helpful vote
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February 5th, 2022

I got banned permanently from Tinder about 8 months ago bc someone reported me because I called them stupid. What a cry baby! I couldn't believe it. I just watched the Netflix documentary Tinder Swindler and after all the things that man did to those people he scammed, he was allowed to get back on Tinder. I can't even find a way to appeal my profile. Tinder has double standards!

Thumbnail of user adriennes11
1 review
9 helpful votes
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February 13th, 2017

Tinder really needs to get a grip of the number of fake profiles. I'm filtering out at least two a day. Stealing American servicemens identities/photos seems to be rife. Then there's the others pretending to be from the uk but working abroad. Seriously tinder apply GPS rigedly and lets eliminate some if this crap. It's soul destroying.

Thumbnail of user eliseg42
1 review
0 helpful votes
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June 9th, 2021

My ex-husband made a fake account on me and posted very nasty stuff gave my home address and phone number out on the app. The guys that called and texted me stated coming to my house and listed my address so that was scary enough putting me and my children in danger. I filed a police report gave Tinder the police report number. I filed a restraining order which I was granted. They asked for a subpoena so I got a lawyer. Numerous emails were sent back from me to Tinder saying they were going to look into it. My lawyer even sent a subpoena over and nothing. They don't care just out to make money. I would never refer anyone to use this app. Tinder sucks bunch of $#*!s on their legal team.

Thumbnail of user breanns3
1 review
13 helpful votes
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June 11th, 2019

So usually I love Tinder, but i just got a notification that I am banned. I have no idea why I would get banned since I am SURE I never violated any of their terms. Mostly I use tinder to make friends with other like-minded people. Then when I emailed them to ask why my account got banned, tinder emailed back saying they cannot give me any information and that there is no appeal process so I can never have an account again. Since I already paid for this month, to me that is extremely shady.

Thumbnail of user colinw80
1 review
3 helpful votes
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May 3rd, 2019

I was banned by tinder multiple times because bigoted users would report my account because I am genderfluid. Tinder would then promptly ban my account. For a while tinder support would reinstate my account but all the sudden they tell me that I've gone against their terms so they will not reinstate my account. That is bull$#*!... the only crime I committed was being genderfluid. Tinder discriminates and denies services to those who are not "male" or "female". So disgusting. Never ever use this app.

Thumbnail of user halief3
1 review
0 helpful votes
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July 20th, 2021

I cannot express enough how lucky I am to have found my forever! I was about to delete my subscription and decided to take one last look and I found "HIM"! We matched in March and he proposed July 3rd on top of a mountain in Stanley Idaho on horseback and we will be getting married Oct 2,2021!
He is my missing piece! The person that feeds my soul! Here's to our 8 kids and FOREVER!

Thumbnail of user danieln67
1 review
2 helpful votes
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September 27th, 2017

I've been a member of Tinder on and off for a good while now and even met my last GF on the site. I tried it again recently and theres no doubt in my mind that its still up there when it comes to the main online dating agency players. But like a lot of things its got more competition these days wejustfit.com is the site that is working best for me personally ATM for instance - and that makes it some thing of a buyers market. If I had just stuck with Tinder I wouldnt have had the dates ive had on WJF. So its good to try everything and not be scared to mix it up a bit.

Thumbnail of user dank282
2 reviews
4 helpful votes
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October 30th, 2019

I cancelled my subscription to Tinder 3 months ago. Tinder keeps charging my credit card. They told me to log to my account and cancel my subscription. I told them I already did and do not have an account any more but they keep charging my credit card. "no refund, no subscription, tough luck." That was last month - I just got charged again, (10/28/19) this is a bad company, stay away. I told them that if they did not take care of this pronto, I would send a complaint to Texas Secretary of State.

Thumbnail of user nicholask200
1 review
3 helpful votes
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December 5th, 2020

Never in my life have I wronged someone's heart. I'm a good man and treat others with great respect and care. I live in a rural area and this app is the only app compatible with dating in this region. Yet I am banned for no reason. I literally have not done anything but my account is banned. Terrible service. Terrible app. I have always been a chivalrous gentleman and I deserve to have the option to date. Tinder prevents me from having a social and dating life. Absolutely terrible.

Thumbnail of user waynes211
1 review
17 helpful votes
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March 4th, 2019

Absolute scam ans waste of time and money. If ANYTHING goes wrong with the app or being able to receive messages,(which it does OFTEN - just read the forums) open matches etc, their customer service doesn't give one crap about you or how much money you have paid. Its an absolute scam waiting for suckers to pay their hard earned cash and piss it up against the wall. Go elsewhere, this is an absolute rip off and the wankers that own it and are just raking in your money and laughing at you.

Thumbnail of user ashleys1086
1 review
0 helpful votes
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June 18th, 2021

Last year after going through 1 horrible marriage and a 4 month hospital stay I was on this sight and found this guy who I found very handsome. Now a year and a half later we are happily married and couldn't ask for any better. I'm loving my relationship that I found on tinder! If I could of ran back time this would of been done in the very first place. I'm thankful for this app and my wonderful husband that I found on tinder. Thanks tinder

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Thumbnail of user marcoarmada0413
2 reviews
3 helpful votes
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June 7th, 2023

I joined this dating app on a Platinum Membership. As I was browsing, I realized that this app is infested with gays and trans. So, the next day, I immediately applied for a refund due to this.

I got a reply from Tinder saying that refund is on its way. Until now, no refund is made and no one is responding to my several follow up emails anymore.

This app is a fraud!

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Thumbnail of user nekros1xx
1 review
1 helpful vote
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September 2nd, 2023

Ridiculous feature. You have only 2 days to reply messages, then you lose your matches. I even paid the most expensive subscription and they don't even warned about this! I'm not going to use tinder again, I'm going to happn.

Products used:
Tinder Platinum.

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Thumbnail of user henryb250
1 review
17 helpful votes
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April 10th, 2020

It's the biggest but also pointless platform ( app). It started out as great concept, but its execution is so poor now that it attracts endless, unlimited and uncontrolled amount of scammers. They call it free, but you can basically do nothing with your free account there until you pay. But if you have extra money for dating, there are better ways to spend it, really! Tinder just makes you spend money for nothing, they don't give the service they claim to offer. They are overloaded with fakes and scammers and they are doing nothing about it!
Thumbs down for Tinder - it's just pointless and scammy!

Thumbnail of user griseldag30
2 reviews
2 helpful votes
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April 5th, 2022

I hate this app with all my heart. I don't remember anyone getting this app. It's mostly for hook ups and not even a dating app for long term relationships. I have had several bad experiences in this dating app with men who used me. I don't recommend downloading the app. The app caused me to have a low self esteem for what the men in tinder did to me emotionally. I highly don't want anyone to get this app. I hope someday Tinder gets banned or destroyed for all the bad and toxic relationships they created. Don't use Tinder it's the worst app ever created for dating.

Tip for consumers:
Don't use this app it's the worst Dating App.

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Thumbnail of user serr
2 reviews
2 helpful votes
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November 14th, 2022

I was using tinder for a while and suddenly I got banned. First I was frustrated because I paid a whole year of a subscription and I don't get my money back, and nobody told me why they banned me, I am always very polite in my conversation so I have no idea. Customer service is no where to be found. Now after using other apps like badoo and lovoo I realized that they are much better and they have the same features as tinder for free. I would get a lot of fake profiles in tinder, not anymore, Also I get much more matches and have much more features that I didn't have in tinder.

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Thumbnail of user gloriaw33
1 review
3 helpful votes
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August 15th, 2017

Tinder has still got it, I had a great date last night and feeling positively giddy this morning haha! Doing well at the moment, had a date last week with a guy from WeJustFit.com and that went well too. I'm like bridget jones in one of her good phases hahaha long may it continue!

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