• TitanPower+

TitanPower+

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Overview

TitanPower+ has a rating of 2.7 stars from 112 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TitanPower+ most frequently mention customer service problems. TitanPower+ ranks 22nd among Mobile Phones sites.

  • Service
    68
  • Value
    69
  • Shipping
    71
  • Returns
    64
  • Quality
    64

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
11
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How would you rate TitanPower+?
Top Positive Review

“Value of money charger”

Peter P.
6/1/21

They are the best charger you'll ever use! I have gone through so many other ones that come apart at the plug it's so frustrating and then taping them up which doesn't last long either! These cables will never disappoint you. Works like a charm.

Top Critical Review

“Got my money back at last”

Mike W.
10/28/24

An extra star as I did eventually get my money back. Still unhappy that they kept hold of it so long. Be cautious is my advice.

Reviews (112)

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titan power (25)
Thumbnail of user malenen
Denmark
1 review
0 helpful votes
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January 11th, 2021

I bought three different lengths and they are all great. I would certainly recommend them. They charge fast and are of very good quality. I think the small green light at the end of the cord is great and allows you to find the end of the cord in the dark.

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Thumbnail of user jennaj62
France
1 review
0 helpful votes
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January 11th, 2021

Purchased 6 of the cords. 2 of them had faults. I contacted titan power and let them know. They asked for proof which I couldn't provide as I had thrown the cables away. They are still sending me 2 more cables. The other 4 work great. I love the connections being on the side instead of straight up. The cords and connection pins seem strong. Hopefully no more issues. Thank you for honoring my replacement titan power.

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Thumbnail of user jasonn582
Australia
1 review
0 helpful votes
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December 14th, 2021
Verified purchase

Bought a cable early this year (USB-C to Lightning) to use with my new car and Apple Car Play. It broke within a few months and I figured it was just a faulty one-off. Their support was good to send me another cable, however, within a few months AGAIN; the new cable would not work. The USB-C side never leaves the port and all I do is plug the lightning side in a few times a day. I'm back to using the original Apple cable which has been completely fine.

A complete waste of money, I don't care if they sent me another cable; the fact is I spent $$$ for a cable less than a year ago and now it is useless.

Tip for consumers:
Don’t buy their cables, they’re not strong at all.

Products used:
The cable, but nothing now.

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Thumbnail of user roserg
New York
1 review
0 helpful votes
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July 11th, 2021

I needed to sort out a delivery problem which turned out to be my error entirely
- a typo on the address which I should have checked. The customer support
From Titan couldn't be faulted. Kennedy was prompt, courteous & helpful in his
Respons

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Thumbnail of user sb844
Wisconsin
1 review
1 helpful vote
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August 19th, 2021

After reading the critical reviews I find myself agreeing with almost all of them.
Mine was supposed to fit Ipad... it didn't! Looking at the bother of returning this item that I have to pay to return. I'm NOT GOING TO BOTHER. Just don't let these people fool you too. DON'T BOTHER!

Thumbnail of user raymondk381
Norway
1 review
0 helpful votes
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October 18th, 2023

I went out big and got a whole bunch of things. Cables, charge block, some wireless cahrging stands.
Charging block is making loud humming noises. Doesnt seem right at all! Wireless charging stands is charging with less than 1W, while they are advertised at 15! Takes many hours to charge my Iphone13 mini.
Customer service answers, but will not give me any return. So much for the "hassle free" return policy. In my eyes the whole company is bull$#*!. Probably just rebranding Chinese $#*!.

Tip for consumers:
Stay away from them

Products used:
Wireless chargers
Different cables
Charging block

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Thumbnail of user alisterc7
Canada
1 review
0 helpful votes
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December 27th, 2020

Fast delivery and great service, potential issues were solved pretty much within 30 minutes and I was very happy with the outcome. Will be buying again and recommend others to buy.

Thumbnail of user adiaa3
New York
1 review
0 helpful votes
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July 11th, 2021

Love my Titan Power phone chargers. I don't have to worry about broken wires
Anymore. Got my tracking immediately after placing the order. I will definitely
Recommend this product.

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Thumbnail of user josefh23
New Jersey
1 review
1 helpful vote
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July 17th, 2021
Verified purchase

I'm buying from them few times which was OK not the best but OK.
But the problem again when I bought the Titan 3-in-1 Multi Cable × 1 it's broken it's not working it's a steel I try to come to contact them they playing a nice game with you but they're not here to help you don't trust them

Products used:
iPhone cable

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Thumbnail of user sreen5
Bangladesh
1 review
0 helpful votes
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June 23rd, 2020

Durability is great of the cable and I love the charging speed. It took about 1 hours and 23 minutes to charge up my Tab - never expected it. Very happy.

Thumbnail of user buildabagacademy
California
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

Purchased wireless charger, car charger, their best wall charger with fastest speeds, and 4 cables to go with it.
The wall charger, claimed fast charge and at best can charge my phone in 6 and a half hours. They keep asking to use third party software that lies about charging speed. Can litterally watch battery go down while plugged in. Car charger is even worse.
The cables, one literally has the wire exposed for about half an inch on the type C side. One the actual covering is falling apart and two don't actually charge.
The wireless charger i haven't been able to get to charge faster than phone uses the power.
I contacted customer service immediately, told them they send me garbage, they told me the best they would do is refund 25% of my purchase price if i proved issue and again asked for the fake testing app.
Never buy from this company, they will send you trash and not back they product. You are better off walking into a random gas station and buying the cheapest thing they offer than anything from this company. I spent like 150$ USD on the order and NOTHING works as promised, and when i said just refund me they offer like 20$. Unless i want to spend more money, to ship everything to Portugal, and hope they don't send me another batch of garbage. I didn't get one piece of trash in the order, i spent over 100$ and not a single thing worked as promised.
Ontop of it takes a month for a reply from this company, to say 25% refund.

Tip for consumers:
Shipping claimed 5-10 days. And didn't even notify me if was shipping from china until about day 11. Nowhere do i remember seeing it saying it is a dropshipped chinese product or anything about to use their warranty you have to pay shipping equal to buying a new item at staples. Making their warranty and every guarantee they make worthless.

Products used:
Nothing i bought from them works. I had to replace it with products from staples.

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Thumbnail of user santoshs59
Singapore
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

They keep sending email to add more after your first order. They send false tracking page where you won't be able to track your order. Stay away from it.

Tip for consumers:
Don’t buy as they never ship. A fraud company

Service
Value
Shipping
Thumbnail of user yadiraj3
Sweden
2 reviews
3 helpful votes
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March 1st, 2021

I have purchased 8 Smart cables over the last 3 months. Why 8? Because
Between my Wife, Kids, and people I work with, I keep giving them away.
Great cables, fast charging and choice of lengths.

Thumbnail of user jamesm5303
New York
1 review
2 helpful votes
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August 17th, 2021

It's NOT lightning fast or even faster than the cable I already use. I emailed them & was asked if I was using THEIR plug or whet brand was I using. I'm using the Samsung plug that came with my Samsung tablet. THEN I was asked to download a battery monitor app & send them a screenshot even though I informed them my tablet was OFF while I was charging it. They want you to dl the app so they can blame some bull$#*! on your device to try & get you to buy the plug and, if you already have the plug, they'll find some other excuse to blame your device.

Products used:
Charging cable

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Value
Shipping
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Thumbnail of user reedm79
Canada
1 review
0 helpful votes
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June 17th, 2023

Placed my order with Titan for iPhone charge cables, recieved the wrong cables twice, Titan will not respond to my email or refund my money, save yourself the hassle, order from Static, way better product.

Tip for consumers:
Titan company will not return any emails to return the items or refund.

Products used:
I can’t use the products they sent, I order charging cords for iPhones but got ones for I think are Samsung which is useless to me.

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Thumbnail of user shivanis60
India
3 reviews
3 helpful votes
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November 23rd, 2021

I don't think that anyone would be disappointed with this product. Me and a lot of people I know exclusively use their products and I have never seen these chargers being a problem for anyone.

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Thumbnail of user alext768
Florida
1 review
2 helpful votes
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July 23rd, 2021

Avoid! I paid extra for Priority Insured Shipping and it's been weeks with no package! Customer service doesn't respond! Multiple attempts to contact them, should have purchased elsewhere!

Products used:
Phone cables

Service
Value
Shipping
Quality
Thumbnail of user gloria4
Georgia
1 review
0 helpful votes
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July 29th, 2021

I bought it this year but if you send it from other countries other than the EU we have to pay customs and vat! Then it will be expensive Just to let you know, I am very happy for have bought them

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Thumbnail of user aubreet2
Washington
1 review
0 helpful votes
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July 29th, 2021

Great products, I have order a lot more so I can have one in each room and my car. Can't wait to dump all the old cables and plugs I have built up over the years.

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Thumbnail of user jolym1
Germany
2 reviews
4 helpful votes
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March 1st, 2021

Happy with my multi-outlet smart plug. It is similar to what is just described.
At first, I was a bit hesitant to buy the product, but wow what a great
Product at an affordable price.

Thumbnail of user williamh3459
Pakistan
1 review
1 helpful vote
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March 1st, 2022

The charging dock is a superb product. I can easily use my phone even when it's charging. I have tried other charging docks but this one is the most convenient that I have used to date.

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Thumbnail of user silkek4
Ohio
1 review
0 helpful votes
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January 26th, 2021

Really, the best iPhone cables to replace the ones from Apple, love the cute LED light at the end of it. Will order more products from their site in the very near future.

Thumbnail of user johna1425
New Jersey
1 review
0 helpful votes
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June 21st, 2020

The USB-C to Lightning cable is an excellent product. Works very well for my phones. It's sturdy and looks good. Would love to recommend it.

Thumbnail of user heathd25
India
1 review
0 helpful votes
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June 9th, 2021

I thought of trying out one cord at a time but now I'm getting more because they are the best power cables I have ever purchased!

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Thumbnail of user miec
Canada
1 review
0 helpful votes
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January 17th, 2021

Customer Service is top shelf, chargers and cords work as promised. Love your products and hope to purchase again from them soon!

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