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    TN Nursery

TN Nursery

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Overview

TN Nursery has a rating of 3.8 stars from 528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, great prices, and timely manner. TN Nursery ranks 2nd among Trees sites.

  • Service
    233
  • Value
    202
  • Shipping
    200
  • Returns
    113
  • Quality
    346

Proactively asks for customer feedback

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 80.3%
Positive
126
Neutral
10
Negative
21
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Instant Feedback

1,970 reviews

80
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How would you rate TN Nursery?
Top Positive Review

“Which plant was it you want me to review?”

Robert U.
7/25/24

It would help if the email for the review listed WHAT I purchased! I'm landscaping a side yard so I'm ordering a lot of plants online and I don't recall that your info with the plant had anything about TN nursery on it, so I don't know what I'm supposed to review. However, everything I've ordered has arrived with no problems, on time and healthy. They are all flourishing so I suppose that's a good review.

Date of experience: 7/25/24
See positive reviews
Top Critical Review

“This is a scam company.”

james b.
9/14/24

I am a professional arborist. All of the root stock I purchased was labeled incorrectly. They refused to correct the issue. Their main concern was to keep the money, not good customer service. The better business bureau is filled with complaints about them. Beware...

Date of experience: 9/14/24
See critical reviews

Reviews (528)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (78) scratch test (11) store credit (12)
Thumbnail of user dans1638
Tennessee
3 reviews
0 helpful votes
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December 21st, 2021
Verified purchase

Last Fall my Wife was watching one of the home improvement shows on TV and saw "these amazing Red Twig Dogwood Shrubs." She said the leafless red branches look wonderful against the winter snow and she would love to get one some day. I decided right then to surprise her for Christmas and, after some research, purchased four plants online from Tennessee Wholesale Nursery. Their information about the shrubs was thorough and the prices were better than any other place online. Plus, living in eastern Tennessee, I was happy to support a local business. The whole experience was painless and wonderful. The bare root plants arrived on time, very well packaged, with clear instructions for planting and care. Because the bare root plants needed to go into the ground quickly, my Wife got to open one of her Christmas presents early. She was thrilled! The plants are in the ground and we can't wait until Spring when they leaf out and then bloom. We're especially looking forward to next Winter to see the striking red twigs against some snow. I'm already picking out more plants to order from Tennessee Wholesale Nursery for Spring and Summer! Thanks Tennessee Wholesale Nursery for helping me with my Wife's Christmas Surprise!

Tip for consumers:
These folks were very helpful in answering all my questions.

Products used:
Red Twig Dogwoods

Date of experience: December 21, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hi Dan, we really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Thumbnail of user carolineh453
North Carolina
2 reviews
0 helpful votes
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December 21st, 2021

Every plant that I have received from TN Nursery has been vibrantly healthy and they have all arrived as scheduled and in excellent condition.
I love that I can order plants that share my geographic location with confidence they will thrive in their new home; plus it's so nice to buy quality plants at a good, fair price.
Tennessee Nursery is my new "go-to" for for growing the gardens here,,,,, THANK YOU!

Tip for consumers:
I think others should know that not only will they get healthy plants for a good price, they are packed extremely well and arrive when expected. Their plants are really beautiful .

Products used:
Plants for a native garden

Service
Value
Shipping
Quality

Date of experience: December 20, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hi Caroline, I’m so pleased you are enjoying our products and service! I have passed your feedback on to our product team and know they will be thrilled to hear how much you love the product. Please let us know if there is anything else we can help you with. We look forward to helping you in the future!

Thumbnail of user tims2052
Virginia
1 review
0 helpful votes
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March 26th, 2024
Verified purchase
• Updated review

Easy navigation of your website. Speedy reaction providing requested product.

Reason I chose this product:

Name of the tree

Quality

Date of experience: March 26, 2024

So far, easy
March 11th, 2024
Verified site experience
• Previous review

Date of experience: March 11, 2024

Thumbnail of user erinw367
Alabama
1 review
0 helpful votes
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December 21st, 2021

I've bought several plants over the years and they have all survived and thrived. They tell you when to plant by only mailing when it's time. I highly recommend them.

Products used:
Plants (several spring)

Service
Value
Shipping
Quality

Date of experience: December 20, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Dear Erin, thanks for the five stars! Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

Thumbnail of user maxinew137
Georgia
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

I planted them right away but only one shows sign of budding.

Reason I chose this business:

Proximity to Georgia

Service
Quality

Date of experience: March 25, 2024

Thumbnail of user eileend270
Maryland
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

Found what I needed, website easily navigated, good information and quick check out. I will order again without a doubt from Tennessee Wholesale Nursery.

Reason I chose this business:

Had exactly what I was looking for

Quality

Date of experience: July 24, 2023

Thumbnail of user abiq134
Illinois
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase
• Updated review

Grasses should be allowed per plant. Not a minimum. My ivy came as two bare root dried up pieces and my whole ferns are nothing but soggy root balls. Needless to say, I was less than satisfied.

Reason I chose this business:

Pricing and shipping

Quality

Date of experience: April 23, 2023

Grasses should be allowed per plant
April 9th, 2023
Verified site experience
• Previous review

Grasses should be allowed per plant. Not a minimum.

Reason I chose this business:

Pricing and shipping

Date of experience: April 9, 2023

Thumbnail of user everleighq
Florida
1 review
0 helpful votes
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June 13th, 2021

I am happy seeing online new selections of flowers. It gives me an easy way to navigate more choices around. It also widen my horizons about plants. So enriching

Date of experience: June 12, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you so much for your feedback, Everleigh! It makes our day hearing about how much our customers love our products and the great service they have received from our team. We have passed on your review to our team and look forward to you purchasing from us again.

Thumbnail of user ritar317
Tennessee
1 review
0 helpful votes
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December 21st, 2021

I've purchased plants and been very pleased with the items I received. Timely arrival of quality plants at a reasonable price. What more can you ask for?

Tip for consumers:
They are very knowledgeable about the proper time to plant each shrub or plant in your zone

Products used:
Plants and shrubs

Service
Value
Shipping
Quality

Date of experience: December 21, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thanks for the five stars, Rita! Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

Thumbnail of user stevenp1313
California
1 review
0 helpful votes
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December 24th, 2021

Purchased an elderberry and came a expected. I've had no issues with TN Nursery, I live in CA and sometimes things are hard to find out here. Thank you!

Date of experience: December 24, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Dear Steven, we really appreciate you taking the time to leave us your four-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Thumbnail of user bethanyc113
California
1 review
0 helpful votes
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December 21st, 2021

I have purchased several ferns, hummingbird bushes + 2 different types of honeysuckle plants & they have honestly succeeded my expectations. 10/10 recommend!

Tip for consumers:
As long as you follow & understand the planting guidelines (shade, full sunlight, etc.) your plant will succeed!

Products used:
Live root plants.

Service
Value
Shipping
Quality

Date of experience: December 20, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Dear Bethany, hearing how much you love our products has brightened up our day! Thank you for the great review you left us and for choosing to shop with us!

Thumbnail of user michaelm9425
Kentucky
1 review
0 helpful votes
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May 11th, 2022

Got my order straight away, now one year later all but one plant have survived the winter and are thriving. My first foray into bare root plants. It's a good thing.

Products used:
Celandine poppy, Goat's beard, Lady fern, mayapple, unfortunately the Maiden hair ferns, 2 of, did not sprout.

Service
Value
Shipping
Quality

Date of experience: May 11, 2022

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Dear Michael - We are happy that you enjoyed our products, but we are sorry to hear it was not an all-aroundamazing experience. Our team is constantly striving to improve, so we would love to know what we could do differently the next time. Please reach out to us directly at customerservice@tennesseewholesalenursery.com, and we will be more than happy to help. Thank you for your time!

Thumbnail of user billyr189
Missouri
1 review
0 helpful votes
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December 21st, 2021

Website was easy to use. Customer service was excellent. I had a problem with a tree being delivered from USPS and they sent me another one right away. Awesome job!

Date of experience: December 20, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hi Billy, your review made our day. Thank you for choosing us, we cannot wait to help you again!

Thumbnail of user sg622
West Virginia
1 review
1 helpful vote
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August 10th, 2023

Unsure how to upload chat screenshots. Made an order on 29 July '23. Paid for " two-day free shipping." Got LAUGHED AT when I asked about my trees 10 Aug '23. We don't expect this, do we? SHARE SHARE SHARE

Products used:
Liars. They hide "will not ship until next fiscal year" somewhere in the fine print. Then, they laugh when questioned about it. $#*! you.

Service
Value
Shipping
Returns
Quality

Date of experience: August 10, 2023

Thumbnail of user carolf1201
South Carolina
3 reviews
0 helpful votes
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December 21st, 2021

I purchased a banana tree recently and it grew beautifully immediately on arrival. I am looking forward to seeing it bear fruit in the next year or so.

Date of experience: December 21, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hi Carol, Your kind words about our company are really appreciated. We love making our customer’s days and we cannot wait to have the opportunity to make you smile again! Thank you for choosing us!

Thumbnail of user leighandmacy
Virginia
1 review
0 helpful votes
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May 2nd, 2023

I am a very experienced gardener who decided to try this site for the first time. I purchased three bare root plants from TNNursery.net in early Spring 2022. When I received them, I planted them right away, but one only grew to 9" tall (should've been 4'-6') and two didn't come up at all. I contacted TN Nursery, who told me to be patient about the 9" plant, but sent 2 more bare roots in the Fall 2022. I planted those right away, as well. I waited until Spring 2023 for all the plants to show, but none ever did. I contacted TNNursery.net at the end of April 2023 to ask for a full refund, but was told no refunds or replacements for dead plants, only store credit, as stated in their warranty (but "Dead/defective plants" are what I was shipped!). However, it's NOT stated in their warranty. NOWHERE does it say anything regarding "dead plants" or "replaced plants". Anyway, they offered credit for two of the bare roots. But when I pointed out ALL THREE were dead, they reduced the offer to only one store credit! They claimed their warranty doesn't cover the two bare roots that were replaced. WHY would anyone want store credit from this unethical company that changes their warranty, on the fly, to suit themselves? I paid for 3 bare roots that were supposed to grow to 4' to 6' tall, but have absolutely nothing to show for it. These plants are not hard to grow. I deserved better treatment and a full refund. - It's standard policy of other online nurseries. And NOW I see they have a low Better Business Bureau rating! My advice is to steer clear of this place.

Tip for consumers:
They make up their warranty as they go along to suit themselves.

Products used:
Bought bare root plants, but they never came up.

Date of experience: May 2, 2023

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hi L.G. - We are sorry to hear about your disappointing experience with us. It is always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please reach out to us at customerservice@tennesseewholesalenursery.com to discuss how we can make this right.

Thumbnail of user joem2035
Utah
1 review
0 helpful votes
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July 6th, 2021

Wide variety of plants at its best. It take patience to plant bare-roots plants that is why i was so happy when they grow,. Truly, everything in TN Nursery is of great quality.

Service
Value
Shipping
Returns
Quality

Date of experience: July 5, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hi Joe, Your kind words about our company are really appreciated. We love making our customer’s days and we cannot wait to have the opportunity to make you smile again! Thank you for choosing us!

Thumbnail of user wangmei.wm08
Texas
1 review
1 helpful vote
  • Send Message
August 15th, 2023

I want the replacement or refund for this order, I ordered 3 counts, and I received 2 packages, no idea why they sent in 2 packages, one package took 8 days and one package took 11 day, no any one is good one, they are all rot or decay root already, please see the attached photos, I informed TN with the photo immediately after I received, but I was told I would have to wait until next spring to get the replacement ……

Service
Value
Shipping
Returns
Quality

Date of experience: August 15, 2023

Thumbnail of user susann822
tammy S. – TN Nursery Rep

I am sorry you are unhappy with your order. Since we have shipped this order 3 times already. We would for you to plant 1 of the 3 shipment. Since they are under a 1 Year warranty.
Thank you,

Thumbnail of user daneh78
Louisiana
1 review
0 helpful votes
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March 19th, 2024
Verified purchase

Nicely packed and good looking trees. I'm starting them off in pots and will plant in the fall.

Reason I chose this business:

Price and availability

Quality

Date of experience: March 19, 2024

Thumbnail of user jessicas2594
Texas
1 review
0 helpful votes
  • Send Message
December 22nd, 2021
Verified purchase

I ordered a couple dogwoods and a redbud for my dad for Christmas. They had a gorgeous selection of trees, which made choosing difficult- but that's not a complaint at all. After picking the 3 I wanted, and submitting the order, it only took a couple days before I got the notification that it had shipped. I believe I made the order on the 11th and the trees arrived on The 18th. My dad was so excited. We are looking forward to beautiful trees

Products used:
Dogwoods and redbud

Service
Value
Shipping
Quality

Date of experience: December 22, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thanks for the 5 stars, Jessica. Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

Thumbnail of user susane1579
New Jersey
1 review
0 helpful votes
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April 29th, 2023

TN nursery sent me pitch pine trees that never grew and refused to honor the return policy that was promised at the time of purchase. They refused to acknowledge that the trees were dead (even after NOTHING appeared green after being planted for one year) and would only consider refunding my money if I sent back the dead trees - at my expense.

Tip for consumers:
no

Products used:
none

Service
Value
Shipping
Returns
Quality

Date of experience: April 29, 2023

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hi Susan - Thank you for taking the time to share your concerns with us. Though it is never easy hearing we have disappointed one of our customers, we appreciate you taking the time to share where we fell short, so we can improve going forward. Should you decide to give us another chance, and we sincerely hope you do, please reach out to us at customerservice@tennesseewholesalenursery.com so we can follow up with you directly‌.

Thumbnail of user jenniferd2133
Wisconsin
1 review
0 helpful votes
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December 21st, 2021

Our plants arrived well packaged and dormant. They're taller than expected. I am hopeful that they will grow next spring. So far they're still dormant.

Tip for consumers:
Plants are dormant

Products used:
Redbud trees

Service
Value
Shipping
Returns
Quality

Date of experience: December 20, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hi Jennifer, thanks so much for your review. We love getting feedback about our company and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.

Thumbnail of user dominnickd
Montana
1 review
0 helpful votes
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September 7th, 2021

Received 5 bare root Wild Huckleberry plants last Nov. Of 2020. Planted as soon as they arrived. As of now Sept, 2021, all five are alive & growing. Very pleased..

Date of experience: September 6, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hearing how much you love our products has brightened up our day at Tennessee Wholesale Nursery! Thank you for the great review you left us, Dominnick, and for choosing to shop with us!

Thumbnail of user mariet622
Tennessee
1 review
0 helpful votes
  • Send Message
July 14th, 2023

My first batch of trees Totally dead Thry did give me a gift card but "REFUSED " to replace my replacement order for ANOTHER YEAR! NEVER would I recommend this company to anyone. Absolutely Ridiculous being a replacement should have shipped it out Immediately

Tip for consumers:
Arrived dead after several hoop jumping they gave gift card. With which I made my replacement 2nd order but they.REFUSED to ship my replacement Immediately contacted them 3 times ! SO NOW i am Literally losing Two years without the trees I need for my landscaping ! RIDICULOUSLY POOR Service !

Products used:
Live trees

Service
Value
Shipping
Quality

Date of experience: July 14, 2023

Thumbnail of user williamn57
Alabama
3 reviews
0 helpful votes
  • Send Message
December 24th, 2021

Purchased 2 white Crepe Myrtles to frame the entrance to our new driveway. Got here quickly and undamaged. Price was good. Would recommend thus nursery.

Products used:
Crepe myrtles

Service
Value
Shipping
Returns
Quality

Date of experience: December 24, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hi William, Your kind words about our company are really appreciated. We love making our customer’s days and we cannot wait to have the opportunity to make you smile again! Thank you for choosing us!

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From the business

Garden Delights Online Plant Nursery. Quality garden plants, trees, shrubs, perennials, mosses, live stakes and native wetland plants at low wholesale nursery grower prices. Our tree nursery ships to all states. Buy plants online from a reputable plant...

Company Representative

Thumbnail of user susann822
tammy S.
Usually responds not within the first month

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