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TN Nursery has a rating of 3.8 stars from 528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, great prices, and timely manner. TN Nursery ranks 2nd among Trees sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
1,970 reviews
It would help if the email for the review listed WHAT I purchased! I'm landscaping a side yard so I'm ordering a lot of plants online and I don't recall that your info with the plant had anything about TN nursery on it, so I don't know what I'm supposed to review. However, everything I've ordered has arrived with no problems, on time and healthy. They are all flourishing so I suppose that's a good review.
I am a professional arborist. All of the root stock I purchased was labeled incorrectly. They refused to correct the issue. Their main concern was to keep the money, not good customer service. The better business bureau is filled with complaints about them. Beware...
I have ordered so many native plants attracting hummingbirds and butterflies to my gardens. My plants arrive quickly, healthy and are critter oleasers!
Date of experience: December 20, 2021
Thank you very much! I appreciate your fast delivery.
Best quality plants and great customer service
Date of experience: March 2, 2024
Lots of native plants, great prices for bare root specimens and choice of shipping dates due spring or fall plantings.
Date of experience: December 20, 2021
Dear Johanna, thank you for the 5-star review. You made our day! We look forward to making your day again real soon.
AT END OF SEASSON ORDERED 2 DOGWOOD TREES FOR MY FARM AND RECEIVED THEM IN 3 OR 4 DAYS. THEY WERE PACKED IN LONG BOX WITH PVC PIPE IN THE BOX TO KEEP THE TENDER TREES FROM BEING BROKNE. THE TREES WERE FRESHLY DUG. GREAT ROOT STOCK. THEY HAVE NEEN IN GROUND ABOUT 30 DAYS (IN OCTOBER) AND ARE SPROUTING NEW LEAVES. HAVE ORDERED 2 MORE OF THEM FOR MY HOME, I WAS SO IMPRESSED.
Tip for consumers:
BEAUTIFUL TREES BOUGHT FOR FARM FOR WILDLIFE FOOD AND SHOW AT PONDS
Products used:
KOUSA DOGWOOD TREES
Date of experience: September 6, 2021
Taking the time to leave such a great review about our company has really made our day, Edward! We always aim to delight our customers with our customer service and our attention to detail. It is great to hear we delivered on our promise to wow you. We are looking forward to making your day once more when you shop with us again.
I recently attempted to purchase two pitch pine trees from Tennessee Wholesale Nursery. When the trees arrived I was disappointed to see that they had sent me to Scrub pine trees instead. The trees were shipped well, healthy and in good condition but were just the incorrect species. I had to leave 2 voicemails before I received a call back and during that call back I was informed I would need to send pictures to verify what I had received. I took the time to send the pictures and even included an email explaining the difference between Pitch pine (the trees I had ordered) and Scrub pine (the trees I received). In response, Tennessee Wholesale Nursery replied with a one sentence email saying that "their management team had reviewed the pictures I sent and determined I was sent the correct trees." I am an arborist with a degree in horticulture and 20 years experience in the nursery industry with a special interest in native plants. Side note: this is not the first time I have received the incorrect plants from this nursery but it will be the last time. The management team of Tennessee Wholesale Nursery is either not aware of what they are growing or they are intentionally sending folks the wrong plants and hoping they will not notice. I recommend not purchasing from this nursery unless you are able to do so in person and verify you are getting the correct plants.
Products used:
Scrub pine
Date of experience: April 22, 2023
Hi Thomas - We are sorry to hear about your disappointing experience with us. It is always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please reach out to us at customerservice@tennesseewholesalenursery.com to discuss how we can make this right.
Had what I was looking for at a reasonable cost to be shipped when I could get them in the ground quickly.
First option that popped up.
Date of experience: August 28, 2023
Thank you for supporting our business!
The Cardinal Plants and Yarrow arrived perfectly packaged! Quality plants with strong root systems. Will be back for more of your plants! Thank you!
Products used:
Yarrow plants and Cardinal Plants
Date of experience: December 20, 2021
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Trees, bushes and everything thing comes from TWN is healthy, alive and grows! They are super helpful. Thank you for helping my thumb stay green!
Products used:
Trees bushes plants
Date of experience: December 20, 2021
Thank you so much, Katie! It fills us with pride to know that our service is valued. We strive to be the best we can be every day.
PLEASE NOTE THAT NONE OF THE POSITIVE REVIEWS ARE FROM VERIFIED PURCHASERS!
Among verified purchases they have all 1 star reviews - because that's the lowest number. If there was a zero star option they'd have zero.
I've ordered 7 bushes, 3 vines, and gotten a "free" set of two flowers. While I'll admit I'm not a master gardener, I've certainly grown more than my share of things. I've tried planting according to the directions, and then ignoring the directions and planting based on my own knowledge. Even planted in a controlled greenhouse environment. Nothing they've ever shipped me has been live.
Worse, when you contact "customer service" they ask you to jump through hoops, then when you do they have more hoops, then more hoops - I eventually said they could replace my order or I'd file a chargeback with my bank. FINALLY they made good on their warranty. And sent me more pre-killed stuff.
Save your time and spend a little more elsewhere. Fast growing trees dot com was FANTASTIC - yes, more expensive, but everything arrives ready to grow, and if there is a problem they just replace it, rather than trying to get you to give up because of all the hoops.
AVOID. Tennessee Wholesale Plant Mortuary is a better name.
Date of experience: September 6, 2021
Hi Daniel - We are sorry to hear about your disappointing experience with us. It is always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please reach out to us at customerservice@tennesseewholesalenursery.com to discuss how we can make this right.
Can't say anything yet just ordered need to see what happens. Only one review to speak of will know after they arrive
Tip for consumers:
asks to many questions for ordering trees
Products used:
trees
Date of experience: February 26, 2022
Norma, thank you very much for your review, we love getting feedback about our products and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.
I ordered bulbs and wild flowers. The items shipped very quickly with easy to follow planting instructions. Very good condition on arrival.
Products used:
Live plants
Date of experience: December 20, 2021
Dear Mari, thank you for the awesome review about our company. We are so pleased to hear it is working just as it should and that you are enjoying it so much! We have passed your kind words on to our product team. If there is anything else we can do, please let us know. We hope to see you shopping with us again.
I recommend TN nursery for all your plant needs! We love our lace bark elm; it's very healthy! We use them exclusively.
Date of experience: December 20, 2021
Dear Haley, we have passed your wonderful review on to our team. Thank you so much for taking the time to leave a review about our company. Our customers’ feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you purchase from us. Thank you for choosing to shop with us!
Always satisfied with quality of plants. Definitely order again. I ordered sale specials and the plants arrived in very good condition.
Date of experience: December 20, 2021
Dear Russ, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!
I have received a few things from this store and shipping was fast and the plants were in good shape.
Date of experience: December 20, 2021
Hi Rana, it’s great to hear that you had a positive experience with our company. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
Received my plants as ordered and am happy with my choices. I would certainly buy from Tennessee Wholesale Nursery again.
Date of experience: December 21, 2021
We really appreciate you taking the time to leave us a review, David. These are the stories that keep us so motivated to continue doing what we are doing, and we are so happy to hear that you had a great experience. Let us know if we can do anything else for you.
These are so pretty and bright. The look great in my front yard. Perfect during the holidays. Will order more!
Date of experience: December 20, 2021
Your review made our day, Clara. Thank you for choosing us, we cannot wait to help you again!
I received my bare root plants quickly and they were in great shape. All thrived and bloomed the first year.
Date of experience: December 20, 2021
Hi Jane, I’m so pleased you are enjoying our products! I have passed your feedback on to our product team. We look forward to helping you in the future!
Very good selection of native plants linked to your address which is very helpful. Have been pleased with my orders
Date of experience: December 20, 2021
Dear Kathleen - Thanks for your 5-star review! We sincerely appreciate your feedback.
I know what I'm doing plants dry and brittle planted them anyway. Kept them moist nothing is growing@ this time
Price and shipping
Date of experience: April 4, 2023
Ordered some tree's a couple weeks ago came in very fast and was just what I needed -great service and friendly staff thanks again for the tree's
Products used:
Trees
Date of experience: December 20, 2021
Hi Jerry. We sincerely appreciate you taking the time to share with us your experience with us. On behalf of our entire team, thank you for allowing us to serve you.
I wasn't going to leave a review, but this really left a bad taste in my mouth. I ordered six lowbush blueberry plants last year from this site, and six others from another nursery (Raintree). As soon as i opened the bag from tnnursery.net I knew there was going to be trouble, since they were clearly stool layered without enough time to develop proper roots. There were barely any roots visible at all.
As expected, all of them died, while all six of the lowbush plants I ordered from Raintree thrived in exactly the same conditions with exactly the same care.
Chalk it up to a loss - I was going to leave it there. Then, I recently got an email from them asking if I wanted to continue receiving the newsletter, and noting that if I didn't click the subscribe link I wouldn't receive any more emails. Wanting to be helpful I responded to their email address (not a noreply address or something auto-generated, but their usual sales email) indicating why I wasn't interested. I then started receiving multiple messages per day from them. So either:
1. A salty employee signed me up for extra messages in response to my complaint
2. Their IT infrastructure/practice is as bad as the plants I received
0/10 do not recommend.
Products used:
Bare root blueberry bushes
Date of experience: September 14, 2023
Great quality plants at a very fair price. Fast shipping. I look forward to my next order. Great selection!
Products used:
Beech
Date of experience: December 21, 2021
Hi Forrest, we really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we are doing, and we are so happy to hear that you had a great experience. Let us know if we can do anything else for you.
So happy to find Christmas Ferns in a large quantity and at a volume discount
Enjoyed the website which was full of helpful information.
Date of experience: February 12, 2024
Love all the plant options for reasonable price, so excited for my plants and ordering many more times.
Found online
Date of experience: April 10, 2023
Hi Marisa - We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
We love Tennessee Wholesale Nursery. They always provide great service, great variety, and exceptional communication in all transactions.
Products used:
Plants and trees
Date of experience: December 21, 2021
Hi Rick, Your kind words about our company are really appreciated. We love making our customer’s days and we cannot wait to have the opportunity to make you smile again! Thank you for choosing us!
Garden Delights Online Plant Nursery. Quality garden plants, trees, shrubs, perennials, mosses, live stakes and native wetland plants at low wholesale nursery grower prices. Our tree nursery ships to all states. Buy plants online from a reputable plant...
Thank you so much for your feedback, Robyn! It makes our day hearing about how much our customers love our hummingbirds and butterflies. We have passed on your review to our team and look forward to you purchasing from us again.